Had a great experience at C2 tactical at the Tempe location. Scott was helpful and very knowledgeable. When my sight reticle stopped working, he and the team helped me out by getting a new battery. He even paused my hour so I didn't loose range time while the issue was being taken care of. That level of customer service stood out to me. The facility was clean and well maintained, staff were friendly, helpful and professional. Huge shout out again to Scott and the team for going the extra mile and making sure we had a great experience. Highly recommended and will be back. read more

July 12 visit. A wonderful place! I went with my family of various ages, teenagers and adults and my mother; and we were all able to have our own lanes to shoot, we had our own guns, but also we were able to rent other guns. We shot targets for an hour and it was amazing because we enjoyed learning new things and I was able to show my family some techniques that they don't know as they don't go to gun ranges to try out new pistols in New York City. My reason for the 4 stars is... it just would be nice if the staff would offer a quick little safety reminder of Tips to people. Even start just some basic guidelines on the rules of the facility, not necessarily how to shoot a gun, but how to be safe in the space; that way, you don't have to be spoken to, but more importantly, it would be a nice addition just to feel more comfortable. Finally, the gentleman who checked us in was attentive, knowledgeable, and a delight. I would definitely do this more when I have guest come from out of town who have never had this experience. read more

The range is very nice. I come here with an outside instructor every few months for shooting lessons. The range officers are friendly and well trained. They pay attention to what is going on. The store is big and has a large collection of stuff. I haven't bought anything here. The staff is always very friendly. If I lived in the area, I'd join here. I left one club, but I moved to WI, so I don't have a need to be a member here. I'd recommend this club though read more

We love this location. First time buying a package. We got the master package. I can't remember what all it included but it did come with Alex! Alex is a personal instructor. He walked us through everything step by step. Best part .... He changed the targets and is happy to change them as much as you want. He loads all the guns. They really have an amazing good crew working here. Every time we come we leave happy The master package took about 35 mins to blow through. read more

C2 Tactical - Gun/Rifle Ranges Near Me - Phoenix, Arizona

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Extremely disappointing experience at C2 Tactical Scottsdale, and unfortunately not my first experience with poor customer service here. We purchased a rental package for three firearms. One of the three was essentially unusable as it repeatedly jammed and would not fire. That alone is frustrating, but what made the experience unacceptable was how C2 Tactical handled it. They did not offer another firearm as a replacement. They did not provide additional ammunition for the two functioning firearms to make up for the unusable rental. They offered absolutely nothing to address the fact that we paid for three working rental firearms and effectively received two. Afterward, we reasonably expected some adjustment to the price, a credit, gift card, or at least some acknowledgment that the service we paid for had not been fully delivered. Instead, the response was essentially, "Well, that's just what .22s do." Even more concerning, we were told their other one "doesn't work either." If you already know your rental firearms are unreliable or nonfunctional, why are customers being charged to rent them? They absolutely refused any concession whatsoever. The issue isn't simply that a firearm malfunctioned. Mechanical issues happen. The issue is how a business responds when something it rents to a customer doesn't work. A customer-focused business fixes the problem, replaces the item, or makes the customer whole. C2 Tactical did none of those things. Based on this experience, it certainly did not feel like they stood behind their rental equipment or cared about making the situation right. Given that this is not my first poor customer-service experience here, I'm done giving them the benefit of the doubt. There are too many other options to spend money with a business that treats a legitimate customer-service issue this dismissively. read more

Ordered a firearm from C2 tactical, took approx 8 days to get. Great customer service!

I called in today on August 24 hoping to make a reservation for my small group but the guy on the phone was very rude whenever I asked a question.. read more

I had an absolutely traumatic and horrible experience at C2 Tactical in Scottsdale. I went there to learn and get comfortable with shooting, but instead, I felt more scared and uncomfortable than ever. The employee supervising the range was extremely reactive and overbearing, making me feel like I could do nothing right. He had previously screamed at another shooter for making a mistake and even kicked her out, so I was already on edge when it was my turn. Despite being very careful with my form--keeping my finger off the trigger, pointing the barrel correctly, etc. He stopped me and told me I could NOT shoot the gun that low. When I tried to explain my thought process about aiming lower to counteract the gun's recoil, he treated me like I was being dangerous and told me I wasn't allowed to practice that way. It felt like he didn't trust me at all, even though I was trying to learn. The whole situation left me feeling humiliated and unsafe. After he stopped me from shooting, I shot a different gun two times before he told me I could not continue shooting and I had to physically leave. I am still in shock. That reinforced my fear of guns. I'm grateful that another shooter witnessed the whole thing. He stuck up for me. I will NEVER go back to this location. Horrible experience, and I would never recommend it to anyone looking to learn and feel more comfortable shooting a gun. read more

Love visiting C2 tactical. Friendly staff and range officers. I like that they have many options for gun rental. Check in and check out processes are always quick. read more

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We just left the Phoenix (Scottsdale) location and the trainer (Noah) was extremely helpful & patient with my friend and I. He was fun to be around and very knowledgeable, we appreciated his attentiveness & customer service. read more

Our instructor Jeremy Acosta was awesome. He made the whole process fun and educational. The rest of the staff were friendly and helpful. read more

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Another good time here. RSO's are on their A game. Always ensuring safety and compliance. Eyes and ears folks. Make sure you plan ahead with a reservation on the weekends. We had a 30 minute wait as walk ins on a Saturday afternoon. Plenty of retail here to keep your eyeballs busy when not looking down range. Always feel safe here. We will be back. read more

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They need to stop their employees from harassing at the range. Their bored workers ate on a power trip and they harassing customers. They lost my yearly membership. read more

They let you as someone 18-20 to get a multi-hundred dollar membership before telling you that you need to be accompanied by an "adult" to shoot at their range and turning you down. Just get a membership as Scottsdale Gun Club where you can shoot alone at 18. read more

Great service, Carlos was very helpful with my paperwork despite having several customers at once he managed to keep up all satisfied. Highly recommend. read more

C2 tactical Scottsdale is a great place to learn and grow in your shooting journey. Pai is very welcoming, her kindness, attention to detail and safety is spot on!!! Thank you Pai for your hard work. read more

My husband and I love C2 Tactical. We took our concealed weapon class there about 2 years ago and had a one year membership. We went often to get experience with our guns. Today we went back on Monday's no charge target shooting for Seniors (ladies also). Some people complain about the staff supervising the shooting range but I think they are very helpful - and they do watch close to make sure all is safe. We didn't have to wait other than the time it took us to sign our new waivers. We have NO complaints. The staff is super helpful and amazing!! read more

Safe and welcoming place of business. Empoyees very alert to one's needs. Pai, is very alert, competent, and personable. She verified me as a customer and what lane was to be used. She was non-confrontational, but verified information that was needed by C2 Tactical. Thank you, read more

I just want to leave a shout out to Pai! She's a wonderfully sweet, helpful and kind person. Exactly the type of person you'd want representing your company and being the first face your members see. Thank you for always making my visits to C2 enjoyable. read more

I have been in a number of indoor ranges but none as good as C2 of Tempe. Great staff, very nice facility, easy to obtain a shooting bay. Has both handgun and rifle bays. Good choice of rental weapons. They have good classes. Very professional! read more

Range is modern and well equipped. Staff are knowledgeable and friendly. I took a rifle and shotgun class from Jeremy Acosta and he was great. He is very knowledgeable but also very high energy and has a knack for making the learning process fun and easy. read more

Great instruction. Felt very comfortable after class. As was comfortable going on my own afterwards

Just took a 4 hour class here with instructor Jeremy Acoosta. He was outstanding. Great stories as it is related to the topic. Very professional. I will be taking more classes at C2 Tactical. 5 stars!!!!! read more

Noah has got to go. He is a nagging nuisance who literally complained the entire time I was at the range and all I was doing was loading magazines. I felt harassed rushed and irritated the entire time I shot. Unloaded firearms inside their cases had to be oriented or pointed specifically in the direction Noah specified even when not in my possession. I'm not referring to firearms past the shooting line I'm referring to simply weapon sitting on the ground in weapons cases unloaded waiting to be loaded still inside their cases. Lifting my firearm an inch and a half from my holster so I could release my mag release to unload my magazine was another reason Noah became upset at me the thing that bothered me the most was after his manager came which was at Noah's request I specifically told the manager what a nuisance Noah was and how I would prefer to have any of the other range instructors present other than Noah. Noah insisted personally that he be present and continue to nag me while refusing to take the word yes for an answer. The guy has a chip on his shoulder. Just a reiterate how petty and stupid the range officers are I literally recorded Noah saying he's going to use my Facebook meta glasses to prove that one single loan errant buckshot pellet hit his metal Target stand. This man is conducting an investigation like I just murdered one of his children. And then after listening to him constantly complaining and biching the entire experience to have him refuse to leave us alone and to have him stand over us and pop his knuckles like he's scaring us is a joke. https://youtube.com/shorts/WgkSvYI7GXI?si=VBNYZAqTy1x34oLN read more

I called up wanting to find out more about this place, including asking about private instruction, etc. I was put on automated hold, but was assured I was the " first" in the queue. However, no one ever picked up ,so I ended up calling again. After being told, I was the first person in the queue again, yet having over 10 minutes go by , I chose to have a call back which was offered. I never got a call back. I then later called the facility directly . The guy who answered the phone literally seemed altered or highly confused and struggled to have a normal conversation. He then quoted me one ridiculously low price that included an hour of private instruction, the gun rental ( 3 different types even) the ammo, targets , etc. I questioned the price immediately , but he insisted. When I asked him what time to come, he literally gave me a time that was about in 15 minutes ( and we were still on the phone!) I told him I couldn't possibly make that time and he then told me two in the afternoon. I agreed. However, as soon as I began to give my direct personal information he needed, he immediately said he had to "check on some things" and promptly hung up on me . I did not call them back, but over an hour later someone else called. I tried to explain my dissatisfaction of what had already happened, but they didn't want to hear it. They then started quoting me a lot higher prices, and for a whole lot less. I then asked to speak to a manager, and they told me that they were the lead of the callbacks, and I needed to talk with them first. By that time , I told them I just wanted to speak to a manager. They told me there was no manager . I pushed that , and they then said he had "just left" and was driving to a different facility. I was asked to be put to his voicemail. I was on hold again several more minutes ; and of course was never called back-even after telling the manager I wanted to speak to him; and leaving my number. Shooting for fun, or learning to shoot is not a cheap proposition. Being in Arizona or near Phoenix, Scottsdale, Glendale, there are lots of options to shoot or to learn to shoot. This company's sleek advertisements, the services offered, and their prices , should demand a lot more professional service by those answering a simple phone call. The manager should be wary that if his frontline staff is this disorganized, confused on pricing , hard to deal with, etc. or he himself ignores feedback calls; new customers just aren't going to be willing to risk even visiting the place. It's a hard NO from me. I wouldn't feel safe here , if a phone inquiry is too much for them to handle. read more

The staff is super friendly and helpful. Whether it's on the range, a classroom or the shop. Thanks guys.

Horrible service...or shall I say no service. Four employees chatting it up at the Front Desk when I was looking for a 9mm for my wife. Not one person came by to help me after 15 minutes. They lost a possible sale because they were too lazy to help. Sad. read more

This was my first time at a shooting range and we had a great time! I went with my girlfriend and her husband where we shared a lane. The staff was friendly and helpful, where you can tell they take pride in safety and making sure to answer your questions. Since it was a Saturday they were busy but we didnt wait in line long whenever we went to the counter for more targets. My friend signed up for the private lesson and if I lived in the area I would of also!! They had a vendor there with tasers for sale, who were informative. I was really excited about getting to taser the dummy! The prices weren't bad, the staff were helpful and friendly, and it was clean. I highly recommend!! read more

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Manager is rude snippy. She has zero personality. If my friends weren't here from UK we'd have gone to Scottsdale Gun where they appreciate clients. read more

C2 Tactical - Rude manager Jen - Gun/Rifle Ranges Near Me - Phoenix, Arizona

As a member I arrive at opening time, 0900 with reservations every time. Every time, I am waiting for 5-10 minutes for the new to the facility shooters party to sign waivers and "figure there situation out". I loose approximately 10 minutes of my hour to newbies that don't have a financial vested interest or reservations. I would like to see a little customer service displayed to those that do by asking for members with reservations to please step forward first or have a designated line for us to stand in so were not wasting time . Thank you for looking into this very frustrating situation. read more

C2 Tactical in Scottsdale - An Unfortunate Tale of Two Experiences I recently switched from another gun range that I've been a member of for several years to C2 Tactical in Scottsdale. I was initially drawn by its convenient location near my home and gym, easy to use controls on the range and that many of the people I train with are members of C2 (or they were, as I've since learned that some are leaving due to poor experiences). My first experiences, particularly a range session with my mom to familiarize her with what handgun she should purchase, were positive, marked by attentive Range Safety Officers. However, a recent product purchase significantly tainted my view of C2 Tactical. I was on the range Thursday night for an impromptu date night with my wife. After an hour of live fire, I decided to use the gift card I received for Christmas to buy a new gun cleaning kit. I ultimately bought a universal gun cleaning kit recommended by a staff member, which offered several bore size options. I cleaned 2 handguns without any problems. I already had cleaning fluids so I only used the bore punch, brush and pads. Sadly, the kit was defective, with the cleaning rod breaking inside my rifle's barrel. When I tried to return it today (just days after buying it), the assistant manager's response was dismissive, pointing out that I had used the kit's mat, and refused a refund or exchange, directing me to the now-defunct manufacturer, MPro7. The process of dealing with MPro7 was frustrating, involving long waits on hold and being passed between departments, only to learn that MPro7 no longer exists. This left me with a broken, unusable product and no avenue for resolution - I'm out $65 & beyond disappointed with C2 Tactical. Selling products that the seller doesn't stand behind is one thing. Selling something that is no longer a viable product with zero customer support is another. I used my Christmas gift card and am left with no options. BUYER BEWARE!! This experience was eye-opening regarding C2 Tactical's approach to customer service. Selling a defective product and refusing to offer a solution or stand behind their sale is poor business practice. Furthermore, the assistant manager's lack of empathy and helpfulness was disappointing. If there is not any further action taken by C2 to make this right, I will not be renewing my membership and will go back to the other gun range in the area, as my experience suggests that they sell products they stand behind. Consequently, I am left with a broken gun cleaning kit, no support from C2 Tactical, and the knowledge that they sell products from a non-existent company. While I may continue to use their range facilities, my trust in their product integrity and commitment to customer satisfaction has been deeply shaken. I am in the process of buying another firearm and there is not a snowballs chance that I will be making this purchase from C2. I feel obligated to share this experience to caution others about potential product purchases at C2 Tactical. read more

I was extremely disappointed in their customer service today. I went in to test out a pistol for my wife as the one she has she is no longer able to shoot. I was told point blank that because I was by myself, without a buddy, didn't have my own gun and was not a member, that they would not allow me to use the range. They said they had too many people use if for" nefarious" purposes. They didn't know that I had already watched their safety video and completed their waiver on line. I was ready to spend money today. read more

Loved going here! Everyone was so kind, and the RSO, Michael, was very helpful and informative with his knowledge on all things. This was my first time shooting, I will definitely be back! read more

C2 Tactical - Gun/Rifle Ranges Near Me - Phoenix, Arizona

Everyone was friendly. Sam W. was very helpful and knowledgeable. The range was clean and the range officer was helpful.

I've been at C2 for a number of years and can't say a bad thing about them. All of the personal go out of there way to help in whatever I've asked. On the range it's Safety that's important for all. The range personnel are highly trained to handle any situations that may arise. Go ahead & go shoot! You'll love the place. Harry read more

Not very experienced with guns, but wanted to shoot a few rifles to see what it felt like. My friend and I purchased the rifle package which came with an instructor for the full hour that we had the lane. Our instructor was funny, kind, and patient. He showed us how to be safe, how to hold the guns, where to position, how to aim. Overall it was a fun experience shooting different types of rifles. The next day, I did have some bruises in my shoulder where the butt of the rifle rested. The bruises didn't hurt - they were just red bruises that cleared up in the next few days. read more

The return policy on optics is INSANE. You can go almost anywhere else in the valley and have 30 to 90 days, which makes sense given how many different fits/feels/and overall likability of an optic can range. I get ammo, I get firearms, but this is a legitimately stupid policy and enough for me to say it's not worth the cost (you're not saving money here, it's just a good location with some quality items and a nice range.) Only place with a worse policy is Shooters World read more

the min i walked in there not one person said hi or anything. i went to the counter to ask for help a man and a women stood there talking and looked at me and turned away before helping me. my wife over heard the guy behind the counter saying something about. idk if it is because im black but i did not feel welcome there at all. the whole experience there was bad. a guy walked behind me they greeted him with open arms. i will never return here. read more

I have been a Member at C2 since they opened in Scottsdale. They consistently provide a safe and professional environment where I feel comfortable going and bringing my friends and family. The 'On Line' reservation system makes planning your visit simple and I enjoy using some of the drills that the Target system on the lanes can provide. They also have a wide variety of rental firearms that you can try out to see if they work for you and help decide if that is one that you would want to purchase The staff will always answer questions and are knowledgeable. And most importantly, Safety is a Number One Concern when on the range and I am glad they take it seriously!! And of course they keep stock of targets and ammo. read more

C2 Tactical Scottsdale is one of the nicest indoor shooting ranges in Phoenix. If you only use the range, that is. I'm giving it only 3 stars for two reasons: First, the ammo prices here are ridiculous. Which is fine, because nobody goes to C2 to buy ammo... until you're at the range, you ran out of ammo, and need a box or two, or if you're renting a gun from C2 - then you'll have to pay almost double what you'd pay at Scottsdale Gun Club or Northwest Armory located within 15 minutes drive. So don't count on buying ammo at C2, and probably don't rent guns here ether. Second, my attempt to use C2 as a gun store, and not just a shooting range, ended in C2 losing me as a customer forever. I thought I'd support them since I have a membership here, but it ended in a very disappointing manner. Luckily Scottsdale, and Phoenix metro in general have a lot of great gun stores - the abovementioned Scottsdale Gun Club and NW Armory, Bear Arms, and Tombstone Tactical are ones I used before, had a much better buying experience, and will happily support with my business instead of C2 Scottsdale. But the range is good, and memberships are reasonably priced, so there's that. read more