We just left the Phoenix (Scottsdale) location and the trainer (Noah) was extremely helpful &…read morepatient with my friend and I. He was fun to be around and very knowledgeable, we appreciated his attentiveness & customer service.

We love this location. First time buying a package. We got the master package. I can't remember…read morewhat all it included but it did come with Alex! Alex is a personal instructor. He walked us through everything step by step. Best part .... He changed the targets and is happy to change them as much as you want. He loads all the guns. They really have an amazing good crew working here. Every time we come we leave happy The master package took about 35 mins to blow through.

I recently took the Handgun Tier 1 Ignite class at Scottsdale Gun Club with Matt and Dan, and I'm…read moretruly glad I did. A few months ago, my home was struck by a stray bullet from a random shooting that happened in front of my house. Since then, a couple of other situations have made me feel unsafe in my own home. That experience led me to consider purchasing a firearm for home protection. I had visited other gun shops before and even spent time at the range, intending to buy a gun -- but every time it came down to making the purchase, I felt unsure and honestly a little scared. The truth was, I simply didn't have enough knowledge or confidence to feel comfortable having a firearm in my house. That's exactly why I signed up for this class -- and it was absolutely the right decision. Matt and Dan were incredibly friendly, approachable, and fun to be around. They created an environment that felt welcoming and judgment-free, which was especially important for someone like me who had some anxiety going in. The classroom portion was extremely informative and covered so many foundational things I didn't fully understand before -- safety, handling, mindset, and practical knowledge that truly builds confidence. We ended the class by going to the range and practicing with a handgun, applying the skills we had just learned. Matt and Dan were with us the entire time -- closely supervising, ensuring safety, and offering hands-on guidance. I never felt alone or unsure. They were attentive and genuinely invested in making sure everyone felt comfortable and safe. While I still plan to visit the range a few more times to continue building confidence, I now feel significantly more prepared and educated than I did before taking this course. If you've ever felt hesitant, intimidated, or unsure about owning a firearm -- especially for home protection -- I would highly recommend this class. It gave me the knowledge and confidence I was missing, and I'm very grateful for the experience.

Ok, I've never been to a Gun Shop or Range so I can only compare to my expectations…read more The people working there were all nice and helpful to someone asking basic questions. No sales pressure. The private lesson I had there yesterday was perfect. Alec went through everything very clearly and made sure I understood each item. Something key with guns as mistakes kill. And he was great teaching me how to shoot walking me through what I was doing wrong. Great place to start.

Recommend: Only if you're a fan of the Holy Grail 2nd Amendment!!…read more Absolutely, hands down, an incredible inventory of impressive firearms. Seriously. Not the best pricing, but again, key word here, 'variety'. Some of the most amazing collection of unique firearms from Stoeger STR-9's to Serial numbered Collector Edition Kimbers. Product variables go from shirt swag to silencers. Ever seen a knife that is a gun, too?! Clean store, nostalgic weaponry and bulk ammo that doesn't beat online pricing but again, plentiful and extreme variety! If you absolutely, positively need to buy a PewPew today, this would be a high recommendation...

About 5 years ago, I was in the area. Everyone I dealt with there treated me like they were doing…read moreme a favor by talking to me. That got old so I stopped going there. Then about two years ago, I stepped foot back in because no other gun shop had a Remington 870. They ordered one for me. I dealt with a big bearded dude. Very nice but don't remember his name. I've also dealt with a young kid named Blake recently. Very knowledgeable and helpful. It seems they worked out the ppl I initially encountered with the smug attitude. Now I have nothing but positivity to say about them.

Gunsmith's name is "Steve". What a nice man! Add to it being a very competent & efficient gunsmith…read more I brought him my Taurus Tracker and the specific platform necessary for the installation of a new ADE RD3‑019 (RMR green dot scope.) After consulting with my ChatGP "buddy\advisor" specific screws were crucial to successful install. I purchased them separately from Amazon. Steve didn't like the head tapering. He asked permission to use his own screws. Upon my affirmation, he proceeded to his belt sander to make custom length modifications on his own screws. He treated my Tracker like a surgeon with his scalpels being a host different punches, screwdrivers, and Allen wrenches. He was intriguing to watch! Not only did he calibrate my scope perfectly, I asked him if he could take a quick look at my 9mm semi with a green dot laser to check its alignment. "No problem". Done in a jiffy. I can't recommend Steve more highly!

I've been looking for a gunsmith for some time. Steven is very knowledgeable. I ran into an issue…read morewith my upper receiver. He was able to fix it in no time at all. Will definitely be going back.

If you've ever wondered what happens when Call of Duty gets taken WAY too seriously... this is it!…read more Rick was an absolute LEGEND of a tour guide. From the moment we hopped on the ATVs to the full-on machine gun experience, it felt like we were dropped straight into a real-life video game--except way more fun and way louder. Rick made everything exciting, and safe. He knew his stuff, kept the energy high, and made sure we all felt like total pros out there (even if we definitely were not.) Between the rocky ride and the adrenaline rush of shooting, this was hands-down one of the coolest things we've ever done. If you're even thinking about booking--DO IT. 10/10 would absolutely go back and pretend we're in Call of Duty again.

It was really a 4.5. We thought the whole thing was fun and cool. I was not expecting the fun…read morenature facts.

Great staff and service! They will spend the time with you to make sure your purchase is the best…read morechoice for you.

Customer service! Definitely customer service!! These guys have never met a frown they didn't like.read more

I bought an inexpensive doublestack 1911 and after about a 1000 rounds realized it needed serious…read morework. Gunsmithing was excellent. Looks awesome, trigger job is nice and crisp, and it now locks back with empty magazines. Highly recommend.

Awesome provider for firearm services they do everything. Engraving Cerakote, trigger jobs, scope…read morezeroing ( with some serious expensive looking devices) I always feel like my scope is canted well not anymore! good attitudes and prices are fair. Since they are an actual manufacturer which is likely why they have things you cant find anywhere else. The optics line they import (exclusively if I'm not mistaken)amazing Billet Aluminum alloy! and they have night vision laser/ ir set ups better and smaller than anyone else somehow for less and the awesome pop up optic! so durable they were seriously dropping it on the ground just to show it could withstand abuse! I saw it with multiple customers. The online store has more inventory than the actual gunsmithing / storefront but I come in to see the consignments they have since thats not online. a whole wall of mauser world war 2 rifles from 5 different countries and a 1911 thats chambered for 357 mag! Even actual Joe foss owned Guns used in the war by Joe foss himself. I have a go fund me if anyone wants to help a financially challenged student get a Reaper pop up red dot optic on my 2011!! Im looking to be one of the first civilians to own a Di optic Reaper pop up! in the Marine corps they used one on the .50 not a reaper but a DI optic unit (much larger I saw one in the display) it was the only red dot that did not succumb to SIDS! you know sudden infant death syndrome! it really shakes the hell out of em!

Great way to learn how to not only learn how to use your firearm but the laws that you need to…read moreknow,but the correct way to get a ccw.before you start wanting to were a firearm . this is the best class out there. its a day well spent .There staff are well inform and are very pros at what they are teaching you.Do the right thing and learn from the best JimWiggins

Awesome people! The instructors really care and help you understand anything, I want to thank the…read moreSams and Janice for an awesome experience, I plan on taking another class later to further my knowledge and skills. FAST IS THE BEST!

I had an excellent experience at Byrna in Scottsdale. I spent over 30 minutes talking with Samson,…read morethe former gunsmith who now works at the shop, and he was by far one of the most patient and knowledgeable people I've ever spoken with in this kind of setting. He took the time to walk me step by step through the loading, unloading, and firing process of one of the smaller, faster projectile launchers, and made sure I felt completely comfortable before moving on. As the daughter of military members, I grew up surrounded by people with extensive firearms experience, which often makes me feel like a fish out of water with my own very limited background. My experience has only been three pistol classes with a .40, and my fear of firearms has always been difficult to share or explain. Despite that, I felt completely welcomed and respected at Byrna--never talked down to, never rushed, and all of my questions were answered with patience and clarity. The amount of care Samson put into making sure I understood everything stood out to me, and it's rare to find that level of customer service anywhere. If you're curious about non-lethal defense options, especially if you're new, nervous, or inexperienced, I cannot recommend this shop highly enough. Byrna Scottsdale--and Samson in particular--made the whole experience approachable, safe, and empowering.

When it comes to boots and tools, I try before I buy. The store was perfect for choosing a Byrna…read morebased on grip feel, sights, and carry ease. Friendly, accommodating, and knowledgeable staff. Got exactly what I wanted. 10% military discount too!