I was looking for a couch that wasn't too deep and found a vintage DelTeet couch here --online--…read morewhich was in excellent condition. Price was fair and delivery was same day! Kris the delivery guy was fantastic and even hauled away my old couch. Great service!

Very poor service from seller's point of view. The place is so cluttered and disorganized that it…read moreis clear your item is unlikely to be seen and prices are lower than most consignment shops. Our experience was extremely frustrating. After hearing multiple admonitions about picking up my item after the 45 day consignment period was up,I returned on the 46th day to retrieve it. The person working had no clue how to find my item and seemed overwhelmed by my request. After searching the shop for about 30 minutes and not finding my item, the owner arrived and said "let's see if it was sold". She looked on the computer and discovered it had been sold a month ago. (Why the employee could not have done such a search when I arrived was never explained.). The owner then explained that items were "settled" on the 10th of the month following the sale. So, they have known the item was sold (and my money) for many days but could not bother to call or email me to save me a trip.

Stopped by to pick up an online order but I couldn't help myself from going in and taking a look…read morearound, especially after seeing this BEAUTIFUL monstera rug that I absolutely need in my life. I love World Market and could browse here forever! I especially love their rewards program. I earned two $5 rewards and used both of them this visit, and ended up spending about $1 on some adorable monstera clips and a baby jar of jam! You really can find so many fun and unique things here. Their holiday section is also amazing and always so much fun to look through. I definitely can't stop myself from browsing whenever I'm here!

My initial review was based on when it was located in Downtown Bellevue across from Bellevue and…read morestill know as Cost Plus. Since then, it has moved to Crossroads into the former Barnes & Noble space across from QFC and has updated its official name to World Market. The first impressions of the store mentioned before still are valid. It has a great selection of home decor, kitchen supplies and specialty food items. Particularly international foods that are hard to find elsewhere. The location itself is a lot more convenient as it is closer to my home than the other location, which is a huge plus. However, I knocked a star as it can be hard to determine the current stock of products at the store when checking online. I have made numerous online purchases on the website for store pickup as they offer a discount for this option. However, I have experienced many instances when a product I ordered was unavailable even though the website said it was. Particularly on items where the stock shows that there are a few left. If you order online, just be aware that the store may not have it available, especially if the website says they are close to selling out.

The parking lot is honestly the only thing I don't love about this HomeGoods location. Otherwise,…read moreI've always had a great experience here. It's consistently super stocked, and the employees have always been really nice! Stopped by on Labor Day and was happy to see that they were open. Worked out perfectly since we were already walking around the area. They had SO much fun seasonal stuff out. This location always seems to have one of the best selections and the most stock compared to others I've been to. It was definitely a little tricky to navigate some areas because there were large carts of merchandise out, but like any HomeGoods... with some patience and a willingness to dig around a little, you never know what you'll find! Although some sections were so packed with stuff that I was scared to move anything because I felt like one wrong move would bring everything down... Parking aside, this is definitely one of the HomeGoods locations I like coming back to!

Lots of stuff - good selection but you can't wait and think you can come back as the inventory…read moreseems to change everyday. A good place to find housewares. Have not bought furniture but they had a decent selection.

Selection and service are differentiators in the furniture business. Kasala nails it on both of…read morethese. I see bad reviews from a couple years ago, but maybe management has changed or they took the feedback to heart and changed how they operate. They have a great selection that covers different price points. Some pieces may be of lower quality at a lower price point; like anything, you have to shop smart to balance quality and cost. On the floor, the sales folks were super honest about quality and expected longevity of different pieces. Now the service: truly exceptional. We bought our first electronic adjustable couch from them. Turned out the legs were installed with the wrong style legs in the wrong places. I probably could've fixed it myself easily (just swap legs), but I was concerned at what might happen if I screwed that job up (cross-threaded, stripped, etc.--yeah, it's been known to happen). So, what did they do? They said, "Hey, tell you what. We'll ship you a new one. Deliver it. Install it. Pick up the old one." Fantastic! When that one showed up, they unpacked and assembled it. My wife had a couple concerns about the way it articulated and some things she noticed that were different from the first mode. They sent their tech Jason out to evaluate and solve the problems. He figured out what was up, explained what was going on, tweaked some things to fix, and gave us his direct line if we felt the problem returned or were concerned about anything. Wow. Our experience with other furniture stores has been nowhere near this good. Especially after we've paid in full, we've been left hanging out to dry. My recommendation: don't hesitate to go with Kasala if they have a piece that you like.

Sold us a "leather" loveseat and sofa combo several years ago. We even bought a leather protection…read moreextended warranty. It started peeling after a few years. We went to the store to see if they could refund our money. They claimed they too were duped by the supplier and that it's not actually leather but rather bonded leather. All they offered was a $800 credit. Why would I spend even more money at a store that is so scammy! And even if this wasn't an intentional scam, they clearly don't know real leather from bonded, which for someone in the furniture business is total incompetence. Now we are stuck with this peeling eyesore in our family room. We are contemplating reporting them to the WA AD. Selling is a leather protection package was just salt in the wound. We are so mad

Such a fun two story thrift store with so many treasures to look through. I love thrift stores like…read moreJubilee Reach when I'm looking for something unique because you never know what you're going to find. I especially loved browsing through all of the dishes and home goods. There were so many fun and colorful pieces that caught my eye. The store is huge and packed with clothing, furniture, home decor, dishes, and so much more, so there is definitely a lot to explore. I could easily spend hours wandering around and looking at everything. Such a fun place to thrift when you're in the mood to treasure hunt and find something special!

This thrift store is not accessible for people who use mobility aids. Their designated handicap…read moreparking was on the side of the building that had the entrance closed at the time we went; their lower displays of women's clothing, books, furniture, and accessories are so crammed in and packed together that it makes navigating with a walker, wheelchair, or stroller very challenging and truly impossible for certain areas; their men's, household, pets, children's books, children's clothes and other items are all located upstairs which makes access literally impossible for those with mobility issues or parents with strollers. The sheer volume of items on the floor and shelves makes this place a bit overwhelming, and I couldn't find any organization as far as their books go so if you love a long riffling through heaps of stuff then this is your place, but if you like more of an organized and accessible experience this is definitely a place I would skip. The prices range from a couple dollars, to $7.99 for most clothing, and up depending on the item. I'd say they're asking higher end for things, similar to a current Goodwill. I don't have direct experience with the service as neither me nor my companion purchased anything, but the clerks behind the checkout counter were talking amongst themselves as several people looked at the accessories in the area. I don't see myself going out of my way to come back here, unfortunately.

Cute gift in home store on Main Street in old town, Bellevue. Even though I work in Bellevue, I…read moreprobably haven't been to this neighborhood since before Covid. I used to come down here often but now it takes 20 minutes to get there instead of five in the old days. The window display grabbed my attention because it had a lot of cute new jellycats. Went inside and they had a small section of new Jellycats, picked up two of the Valentine's Day macaroons and looked at a couple others. They had several great sale items at 70% off. Overall, the store is super cute and the owner and the person that were working there were super nice and friendly. I find the other reviews hard to believe but maybe they've changed over the years. Would definitely stop in here again if I was looking for a gift or the latest in JellyCats..

I had a very disappointing and uncomfortable experience at Hedge & Vine in Bellevue…read more When we walked in, the white woman working there did not greet us at all. No "hello," no acknowledgment nothing. Almost immediately after, another white customer came in and she greeted her and began helping her right away. The difference in treatment was very noticeable. Throughout the time we were in the store, she kept looking at me in a strange and uncomfortable way. It felt like we were being judged rather than welcomed as paying customers. There was no effort to assist us, check on us, or make us feel comfortable in the space. Customer service should be equal and respectful to everyone who walks through the door. Instead, I left feeling ignored and singled out. I don't take accusations like this lightly, but the experience genuinely felt discriminatory. I hope management takes this seriously and evaluates how customers are being treated. No one should feel unwelcome in a business because of how they look.

Gotta checkout Ross whenever you are near, as long as you have time. This location was in…read moreBellevue, located as an anchor of a very small strip mall (named Ross Plaza). It is very large inside, and very rectangular so easy to see where everything is. The selection when we came wasn't great, thinking they haven't restocked since the holiday rush. What's interesting is that they closed the built-in dressing rooms near the back, and instead created makeshift fitting room 'cubicles' in the front. Less need for staff, I guess.

Let me start by saying I love Ross! This store is very dirty and disorganized. The employees are…read morevery rude. I was waiting for someone to let me into the bathroom for over 10 min and overheard an employee say "they've been waiting but I'm done opening the bathroom, I'm sick of it". Very unprofessional.

This is an absolutely amazing company with great, durable furniture and customer service that is…read moreleaps and bounds above any other. I bought one of their bunk beds (from Costco as I recall) over 16 years ago, and have moved, disassembled, and re-assembled it many times since. The design is smart and sturdy, and it is simple and fast to disassemble and re-assemble, even simpler than smaller items like chairs and coffee tables I have purchased from competitors. During my last move, the movers lost some of the hardware for the bed. I called these guys up (16 years later, mind you), and they knew exactly what bed I had and sent me the missing hardware via first class mail to my home in California so I could get back to reassembling the bed and settling in to my new house! Compare this to the experience folks are used to these days with fly-by-night online sellers who may not be in existence a few months later, much less answering the phones and supporting their products after nearly two decades. This level of stability and integrity is how business was done in the old days, and this experience has not only drawn me back to Epoch's product line, but encouraged me to think critically about where I source my other products. Purchase your furniture from these guys. Their quality and service are both top notch.

Needed wanted a futon. Had been in previously. Not cheap, but good. Gabriel helped me find the…read morecombination of futon frame, mattress, and mattress cover that worked for me. When it was delivered, assembly was required. A friend and I put most of it together but ran into trouble attaching the back with the rollers to the frame. Phone calls and emails were quickly answered to no avail. I talked to Gabriel who voluntarily came over after he got off work. It was complete in 30 minutes. Excellent product. Superior customer service! Couldn't have been handled much better. Thanks.

We stopped by while we were already in the area since I'd been curious to check it out. It was my…read morefirst visit, and while I didn't end up taking anything home, I'm still glad I finally got to see what it was all about! This is definitely more of a furniture and home improvement focused store than the type of thrift store I usually gravitate toward. There were lots of larger furniture pieces, unique home decor, artwork, tools, paint, and more. I could see this being a really fun place if you're remodeling a room, furnishing a new space, or tackling a DIY project since you could easily pick up both the supplies and some one of a kind pieces in one stop. One thing that stood out was the artwork. There were some really fun and unique pieces hanging throughout the store that made browsing enjoyable. The biggest downside for me was the pricing. Some items felt reasonably priced, but quite a few of the larger furniture pieces seemed expensive enough that I found myself thinking you could buy something new for a similar price. Of course, that's going to depend on what you're looking for and whether you fall in love with a particular piece. The staff was incredibly friendly, though, and that definitely made a positive impression. There were signs throughout the store encouraging shoppers to ask for help reaching artwork or items on higher shelves, and everyone seemed genuinely happy to assist. Overall, it wasn't quite my style of thrift shopping, so I probably wouldn't make a special trip back. That said, if you're hunting for furniture, tools, or unique home pieces, it's absolutely worth stopping in to see what you might find!

Really bad service and communication…read more It makes it hard to help organizations like this when they support a good cause but they are really disorganized. I would recommend you work harder to be better at communicating with your donors.

Baskets Beyond Hawaii ... Making People SMILE! Wanda's…read morecreations always exceed expectations! Her designs are unique works of art. So simple to order: email her recipient address, the reason for the basket and a description of that person. For example: likes chocolate, loves breakfast teas, enjoys sports, loves cats, etc. Call in your card info .... then .... Voila! That masterpiece is created, shipped & delivered to make someone Smile! Wanda is Magic!

Wanda was such a joy to work with. Great customer service! They custom made gift baskets for our…read moreResidents and each basket had a different theme. Everyone loved their basket and we were so impressed by the creativity that went into making them. Thank you, Wanda and team!