My initial review was based on when it was located in Downtown Bellevue across from Bellevue and…read morestill know as Cost Plus. Since then, it has moved to Crossroads into the former Barnes & Noble space across from QFC and has updated its official name to World Market. The first impressions of the store mentioned before still are valid. It has a great selection of home decor, kitchen supplies and specialty food items. Particularly international foods that are hard to find elsewhere. The location itself is a lot more convenient as it is closer to my home than the other location, which is a huge plus. However, I knocked a star as it can be hard to determine the current stock of products at the store when checking online. I have made numerous online purchases on the website for store pickup as they offer a discount for this option. However, I have experienced many instances when a product I ordered was unavailable even though the website said it was. Particularly on items where the stock shows that there are a few left. If you order online, just be aware that the store may not have it available, especially if the website says they are close to selling out.

- horrible pickup process -…read more I placed an online order, and it was ready to be picked up after 3 hours. Yup, it takes them 3 hours to fill my order with two items, and one of them is out of stock but they didn't update it on my pickup notification. I went in, waited in line for it. Then when it was my turn, the cashier was gonna help me out but someone else came to line up, so she told me she has to help her first. So I had to wait for her to finish the order first before she could fetch my stuff in the back. When that was done, she went to the back and brought me one of them items. They weren't gonna give me a receipt so I had no clue the other item was out of stock, so I asked her where that is.. then someone else came and she had to help her first of course, so I waited forever for her to go to the back.. and eventually she came back and told me the item was out of stock so they didn't charge for it. I had no notification of that, so I asked for a copy of that piece of paper with the info, then she told me to take a pix. . It's weird how disconnected and inefficient this whole pickup process is. And the fact that I had to keep waiting for other people is highly unacceptable and the whole process took 20 minutes or more .. this is my first time placing an online order, and also the last time.

Lots of stuff - good selection but you can't wait and think you can come back as the inventory…read moreseems to change everyday. A good place to find housewares. Have not bought furniture but they had a decent selection.

HOMEGOODS @ BELLEVUE…read more This HomeGoods is right next to Trader Joe's, it can get pretty busy especially finding parking on the weekends, so be aware! The selection was great, they had all sorts of things from home decor, kitchen, bedding, really anything, all was good and decent pricing. I found a great deal of a set of knives for just $26, and it was a steal! Some things were even locked up which was surprising, like literally blankets or bed sheets were needed for assistance. The place itself was MESSY. There was boxes on the ground that workers were unloading (i'd assume they unload after people leave/before the store opens) but no they were doing it right in the middle of a section, pretty inconvenient and messy. There were also random carts full of stuff from workers that were left abandoned and took SO much space. Home goods is already small and squished, no need for random carts to be in the middle of things. Overall, the place still had good finds, there was a lot of people on a Saturday, so i'd recommend coming by on a weekday.

Sold us a "leather" loveseat and sofa combo several years ago. We even bought a leather protection…read moreextended warranty. It started peeling after a few years. We went to the store to see if they could refund our money. They claimed they too were duped by the supplier and that it's not actually leather but rather bonded leather. All they offered was a $800 credit. Why would I spend even more money at a store that is so scammy! And even if this wasn't an intentional scam, they clearly don't know real leather from bonded, which for someone in the furniture business is total incompetence. Now we are stuck with this peeling eyesore in our family room. We are contemplating reporting them to the WA AD. Selling is a leather protection package was just salt in the wound. We are so mad

Quality products. Helpful staff. A few retail stores to shop at in and around d Seattleread more

Such a fun two story thrift store with so many treasures to look through. I love thrift stores like…read moreJubilee Reach when I'm looking for something unique because you never know what you're going to find. I especially loved browsing through all of the dishes and home goods. There were so many fun and colorful pieces that caught my eye. The store is huge and packed with clothing, furniture, home decor, dishes, and so much more, so there is definitely a lot to explore. I could easily spend hours wandering around and looking at everything. Such a fun place to thrift when you're in the mood to treasure hunt and find something special!

This thrift store is not accessible for people who use mobility aids. Their designated handicap…read moreparking was on the side of the building that had the entrance closed at the time we went; their lower displays of women's clothing, books, furniture, and accessories are so crammed in and packed together that it makes navigating with a walker, wheelchair, or stroller very challenging and truly impossible for certain areas; their men's, household, pets, children's books, children's clothes and other items are all located upstairs which makes access literally impossible for those with mobility issues or parents with strollers. The sheer volume of items on the floor and shelves makes this place a bit overwhelming, and I couldn't find any organization as far as their books go so if you love a long riffling through heaps of stuff then this is your place, but if you like more of an organized and accessible experience this is definitely a place I would skip. The prices range from a couple dollars, to $7.99 for most clothing, and up depending on the item. I'd say they're asking higher end for things, similar to a current Goodwill. I don't have direct experience with the service as neither me nor my companion purchased anything, but the clerks behind the checkout counter were talking amongst themselves as several people looked at the accessories in the area. I don't see myself going out of my way to come back here, unfortunately.

Cute gift in home store on Main Street in old town, Bellevue. Even though I work in Bellevue, I…read moreprobably haven't been to this neighborhood since before Covid. I used to come down here often but now it takes 20 minutes to get there instead of five in the old days. The window display grabbed my attention because it had a lot of cute new jellycats. Went inside and they had a small section of new Jellycats, picked up two of the Valentine's Day macaroons and looked at a couple others. They had several great sale items at 70% off. Overall, the store is super cute and the owner and the person that were working there were super nice and friendly. I find the other reviews hard to believe but maybe they've changed over the years. Would definitely stop in here again if I was looking for a gift or the latest in JellyCats..

I had a very disappointing and uncomfortable experience at Hedge & Vine in Bellevue…read more When we walked in, the white woman working there did not greet us at all. No "hello," no acknowledgment nothing. Almost immediately after, another white customer came in and she greeted her and began helping her right away. The difference in treatment was very noticeable. Throughout the time we were in the store, she kept looking at me in a strange and uncomfortable way. It felt like we were being judged rather than welcomed as paying customers. There was no effort to assist us, check on us, or make us feel comfortable in the space. Customer service should be equal and respectful to everyone who walks through the door. Instead, I left feeling ignored and singled out. I don't take accusations like this lightly, but the experience genuinely felt discriminatory. I hope management takes this seriously and evaluates how customers are being treated. No one should feel unwelcome in a business because of how they look.

Gotta checkout Ross whenever you are near, as long as you have time. This location was in…read moreBellevue, located as an anchor of a very small strip mall (named Ross Plaza). It is very large inside, and very rectangular so easy to see where everything is. The selection when we came wasn't great, thinking they haven't restocked since the holiday rush. What's interesting is that they closed the built-in dressing rooms near the back, and instead created makeshift fitting room 'cubicles' in the front. Less need for staff, I guess.

Let me start by saying I love Ross! This store is very dirty and disorganized. The employees are…read morevery rude. I was waiting for someone to let me into the bathroom for over 10 min and overheard an employee say "they've been waiting but I'm done opening the bathroom, I'm sick of it". Very unprofessional.

This is an absolutely amazing company with great, durable furniture and customer service that is…read moreleaps and bounds above any other. I bought one of their bunk beds (from Costco as I recall) over 16 years ago, and have moved, disassembled, and re-assembled it many times since. The design is smart and sturdy, and it is simple and fast to disassemble and re-assemble, even simpler than smaller items like chairs and coffee tables I have purchased from competitors. During my last move, the movers lost some of the hardware for the bed. I called these guys up (16 years later, mind you), and they knew exactly what bed I had and sent me the missing hardware via first class mail to my home in California so I could get back to reassembling the bed and settling in to my new house! Compare this to the experience folks are used to these days with fly-by-night online sellers who may not be in existence a few months later, much less answering the phones and supporting their products after nearly two decades. This level of stability and integrity is how business was done in the old days, and this experience has not only drawn me back to Epoch's product line, but encouraged me to think critically about where I source my other products. Purchase your furniture from these guys. Their quality and service are both top notch.

Needed wanted a futon. Had been in previously. Not cheap, but good. Gabriel helped me find the…read morecombination of futon frame, mattress, and mattress cover that worked for me. When it was delivered, assembly was required. A friend and I put most of it together but ran into trouble attaching the back with the rollers to the frame. Phone calls and emails were quickly answered to no avail. I talked to Gabriel who voluntarily came over after he got off work. It was complete in 30 minutes. Excellent product. Superior customer service! Couldn't have been handled much better. Thanks.

We stopped by while we were already in the area since I'd been curious to check it out. It was my…read morefirst visit, and while I didn't end up taking anything home, I'm still glad I finally got to see what it was all about! This is definitely more of a furniture and home improvement focused store than the type of thrift store I usually gravitate toward. There were lots of larger furniture pieces, unique home decor, artwork, tools, paint, and more. I could see this being a really fun place if you're remodeling a room, furnishing a new space, or tackling a DIY project since you could easily pick up both the supplies and some one of a kind pieces in one stop. One thing that stood out was the artwork. There were some really fun and unique pieces hanging throughout the store that made browsing enjoyable. The biggest downside for me was the pricing. Some items felt reasonably priced, but quite a few of the larger furniture pieces seemed expensive enough that I found myself thinking you could buy something new for a similar price. Of course, that's going to depend on what you're looking for and whether you fall in love with a particular piece. The staff was incredibly friendly, though, and that definitely made a positive impression. There were signs throughout the store encouraging shoppers to ask for help reaching artwork or items on higher shelves, and everyone seemed genuinely happy to assist. Overall, it wasn't quite my style of thrift shopping, so I probably wouldn't make a special trip back. That said, if you're hunting for furniture, tools, or unique home pieces, it's absolutely worth stopping in to see what you might find!

Really bad service and communication…read more It makes it hard to help organizations like this when they support a good cause but they are really disorganized. I would recommend you work harder to be better at communicating with your donors.