1. Troyka Moving

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Falls Church, VA

Troyka Moving

3.8 (21 reviews)
Closed • 8:30 am - 8:00 pm

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In-state moving

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Troyka Moving is awesome! I highly recommend this moving company.
Michael G.

Troyka Moving is awesome! I was moving yesterday, which is, as many of you know, stressful enough. It wasn't the first time I was moving, and honestly, I had PTSD after my previous experience with the movers I had used before. So, I was frightened that something would absolutely go wrong with the movers. Troyka Moving changed my opinion COMPLETELY! The staff was extremely professional and helpful. They were on time (I know right?), the truck was crystal clean, they even used all kinds of fancy equipment to carry my staff, treated everything with an extreme level of care... I mean, the positivity! How can one possibly have a smile on their face while carrying heavy stuff, sweating like a cloud??? That was how the Troyka employees were! They were extremely positive, friendly, funny and made the experience fun and less painful. When we reached my destination, there was a handyman, who was fixing my front door lock. He needed something to complete the job, but he didn't have the necessary equipment with him. And, you know, the Tryoyka employees provided their big box full of tools and even helped the handyman fixing the door. This is just another indication that they go above and beyond to make their customers happy. I highly recommend this moving company.

Scratched bed frame

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6 years ago

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Aisel I.

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3 years ago

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6 years ago

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7 years ago

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6 years ago

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7 years ago

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7 years ago

These guys were so professional and prompt! Got me out of an emergency when no other junk removers would. Very affordable and flexible.

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4 years ago

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7 years ago

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7 years ago

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6 years ago

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6 years ago

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5 years ago

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6 years ago

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Review Highlights - Troyka Moving

“Alex (lead mover) and 2 other movers arrived right at 8am, were incredibly kind and efficient, and got the job done.”

Mentioned in 2 reviews

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Backlick Self Storage - storage near

Backlick Self Storage

(14 reviews)

It is not often that you get great customer service nowadays. My first interactions were with Ell…read moreand Josh. Ell was very helpful and have a thorough explanation of the rental process and she did it with a genuine smile that you could feel that she was happy to assist without any hesitation. I was able to get the units I needed in the time frame I was looking for. I have to say that it was the team work between Josh and Ell that made that happen. Josh assisted and was able to find the units that were becoming available. He and Ell made this process such a delight when I was expecting it to be somewhat stressful with the time frame I had. Not only was this experience a breath of fresh air, but it continued each time I was at the facility. The maintenance and care of the facility is just as nice. Each time I have made a trip to my unit I see all of the crew doing something around the facility and each time they make eye contact and greet you with a smile. Josh was painting on one occasion and stopped what he was doing to acknowledge me and say good morning. You do not get this kind of acknowledgment anywhere these days and when you do it's definitely recognized. Thank you Josh, Ell and the other extremely kind and helpful maintenance helper that all I can remember is he has been with them for 4 years . I didn't want to get his name wrong. Keep up the great work and keep smiling . We need more experiences like these.

This is Sam I stay there 2 days…read moreEverybody nice specially The manager, she very very, very nice Thank you so much.

Bookstore Movers - Another year taking the top prize!

Bookstore Movers

(831 reviews)

Dupont Circle, Downtown

After going through a pretty traumatic break up and having to move unexpectedly, I immediately…read morecontacted Bookstore Movers through Yelp. I had had a great experience with them just last year when I last moved and knew they'd be able to get the job done again. My project was immediately responded to and they were able to help me move two weeks later on their soonest available date. The three movers, Pat, Renaldo, and Kevin were incredible. Communication leading up to the move and theday of was great. They were able to move all my large furniture within 2 hours. Everything was wrapped carefully and efficiently. They were kind and thoughtful, helping me make adjustments to the furniture layout once we got to the destination. Their positivity through one of the hardest situations I've ever gone through was much-needed and made me feel confident in entering this next chapter. I even had a last minute change to the destination (originally everything was going into storage but I ended up finding an apartment just in time), and the professionalism and patience from the entire Bookstore team through this change was excellent. Pricing was reasonable yet again and came out to about $500 (excluding tip) for the truck fee and moving of 16 large items. Thank you Bookstore Movers for helping me when I needed it most!

We were disappointed with our recent experience with Bookstore Movers. The crew was polite, but the…read moremove felt much slower and less efficient than it should have been. We had a dedicated elevator, yet workers often brought items down only one or two at a time. I also saw team members on their phones or standing around in rooms and hallways instead of actively moving things. These delays added up quickly. The crew also misplaced parts of our bed frame, and the pieces had to be found before it could be reassembled. That alone added nearly an hour to the move. Because the move took much longer than expected, the final cost was significantly higher than the estimate we received. We were also charged based on an arrival time that was recorded as ten minutes earlier than when the crew actually arrived. The team was courteous, but given the inefficiency, added time, and higher final price, we would not use Bookstore Movers again. This is unfortunate, because we had been happy with them in previous moves.

Self Storage Plus

Self Storage Plus

(18 reviews)

Kind is a word I rarely use to describe a business. But I think of this business and it's people as…read morekind. Adeb used kind words when processing my rental unit. Nate was very kind when he unlocked the door and processed my check out interrupting his meal break. One of the owners that stopped by was kind in allowing his staff to conduct business and not power tripping his position or agenda. The business was kind by offering affordable specials. And even more kindly in not using their specials as a trap. With a month to month lease, I could have been stuck paying numerous increases while deployed as I would not have any opportunity to change storage facilities while away. But this didn't happen. The two increases I received were reasonable over the year plus a few months that I rented there. This is a kind business by practice and by people. It's nice to know that they still exist. One aspect that I would like to see improved is the connection between the internet specials and the units divulged when renting. Getting a straight answer was next to impossible. I ended up not getting what I wanted because I didn't have the correct screen shot for the special I was requesting. Every staff member (all three of them) in both of my rental transactions told me something didn't exist when it did on the internet. Even pressing them for it did not help. They honored what I could prove but did not produce what I knew existed. Time constraints restricted how it all played out. It would also be helpful if they had common practices, percentages and schedules for increases. Guessing at how a business will conduct themselves is never assumed to be in the customers favor. A month to month lease leaves the customer vulnerable. When on deployment for a year or longer, it offers no reassurance for the reasonable or kind.

Not good quality. They are greedy. Their rental agreement is not with the consumer in mind. They…read moreare unpleasant to work with and be sure to read the agreement in full detail. I would not recommend this place. If you have a complaint, there is no HR contact or customer service contact. Only a general manager contact.

CubeSmart Self Storage - CubeSmart Self Storage

CubeSmart Self Storage

(16 reviews)

The customer service here is incredible. This place is remarkably well-run, and everyone who works…read morehere seems to be professional and friendly. I just ended a three-month stay here and--having had some subpar experiences with other storage facilities--couldn't be happier with this one. A few quick notes: --This place is spotless inside. It's new and it shows. --To get to your unit, you have to enter a code three times, so it feels pretty safe. --If you have any problem at all, the employees are very responsive. From opening an account to renting the on-site moving truck, they were very helpful all around. --Lots of parking near the elevators, making unloading pretty easy. --Two huge working elevators also help. If I had any recommendation for improvement, it would be for the facility to purchase an extra few carts, as people would sometimes need to wait for them on weekends. But all around, great facility.

So disappointed with this facility. I'm giving 2 stars because when I have reached employees by…read morephone they have been kind and helpful. On my move in day, I was told I could arrive at 9:30am to register and get into the storage unit. No one was at the facility when I arrived (and no sign saying they stepped away), and after calling multiple times and leaving messages I was unable to get in touch anyone at the store. It has been over 40 minutes of trying to access the store, and now the movers are waiting (and I'm paying them by the hour). I had to send the movers to a different drop off point so that I didn't have to pay them to wait for someone at CubeSmart to show up. This made an already stressful move even more stressful.

Troyka Moving - movers - Updated October 2026

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