This is an example of a very well run and well-maintained Tropical Smoothie Cafe. As someone who regularly visits this location, I will say that the consistency and quality are likely close to what the franchise standard is set as. There are times here and there where service might not be the most friendly or punctual but, given the tendency to be spot on more often than not, solicits favorable designation. Good for a healthy meal after exercising or if you're trying to watch your weight. They cycle their Uber Eats deals way too rapidly for my liking but if you should catch one at a good time, definitely make the most of it. read more

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I found a long strand of hair in my smoothie while I was drinking it. I was disgusted and immediately stopped drinking it. I really hope they improve their cleanliness and food safety. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Reston, Virginia

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I usually enjoy my food at this location, but recently I have seen quality drop. Smoothies have been thin as water. My most recent order I ordered the new flatbread and a side of jalapeño corn. The corn smelled really off, kinda like marijuana. The taste was extremely off too. The flatbread (pictured in review) was horribly made. When I opened the box, this is what I was greeted with. It looks nothing like the picture and I really wonder who packaged this up and thought it would be alright to hand off. read more

Tropical Smoothie Cafe - Hawaiian Island Flat - Juice Bars & Smoothies Near Me - Reston, Virginia

Food's and ambience is decent but the staff is rude. Definitely try and avoid this particular location if rude staff pisses you off! :)

When you are looking for something delicious, refreshing, hopefully not too many calories and even healthy - a smoothie is the way to go. Tropical Smoothie Café has a really nice range of fruity (and non fruity) choices. We opted for the Mango Monsoon and the Paradise Point. Both were size small but they were big and full of flavor. We would share and after one, I would think, this is my favorite and then I would have the other and think, no, this one is my favorite. In other words, both were really good. The location has a lot of seating, colorful paintings on the wall, a couple of tables outdoors and a very large convenient parking lot right out front. All in all, great all around. read more

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My second go to location for smoothies when I am in Reston. Located in a Plaza I order ahead and my smoothie is always ready when I arrive. Nice that bathrooms are back open. Seats outside when its not too hot. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Reston, Virginia

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Quick and easy! They always have your stuff ready so fast. They don't waste a bunch of time chit chatting. They get your order in and out.

Carmen took my order. She was great and helped me pick out a great smoothie! I also want to mention I have been coming the this tropical for 10 years and she is the only person that has gone above and beyond the customer service experience! read more

Terrible customer service. The employees glared at us when we walked in, never smiled and acted like we were an inconvenience. Smoothies were watered down. I could barely taste the ingredients. read more

Ordered for delivery. It was marked as complete. After 10 min I called the restaurant twice before I got someone to pick up. I asked where the driver was since it was marked complete on the app. The lady who picked up kept telling me there were no orders for delivery and she didn't know what I was talking about. Asked me if this was a delivery for tomorrow. Then she hung up on me. I tried calling again 3 times and didn't get an answer. Update: Business manager commented and told me to file a complaint through the website. However the website only lets you get to a certain point before it does nothing. Has a next button that doesn't do anything. I tried on several devices and networks. Nothing let me get past this point. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Reston, Virginia

TSC smoothies have been my go-to over the years - a flavor treat. The Reston location serves up smoothies (note: TSC serves up one size only for smoothies) in the same consistent TSC style and taste as their other chain locations I've been to. I'm pressed to think of another place in Reston that serves up smoothies (not frappes like Sbux but true smoothies) for the same price, size, taste and value as TSC. Plus: since covid, they have put in precautions like requiring masks, offering hand sani, they have installed plexiglass screens at the counter and have limited the front customer area (no inside seating). Our MO has been to call in an order for pick up (they also do curbside delivery orders) right before we jump in the car to head over and our smoothies are always ready when we get there. We always order the same thing: the Jetty Punch (basically a strawberry banana smoothie) and the Tropicolada (basically a pina colada smoothie which curiously is not listed on their menu but all of the TSCs know how to make it so I just keep ordering it lol). Order mid-afternoon during their Happy Hour and get a discount on your smoothie/s (be sure to ask!). Every penny saved helps! They have some other food-smoothie combo specials posted at the ordering counter as well. Worth checking out or calling to ask. Love their Thai Chicken Wrap (prefer it not heated/warmed) - try it, so good! Since covid, the place has never been crowded, the wait in line has been minimal if any and the service is fast and efficient by friendly staff. I believe they weathered the restaurant shutdown storm so the worst seems to be over for them (fingers crossed). Bottom line: tasty smoothies, not overly priced, quick efficient service (call to order in advance!) and taking covid precautions. Checks all the boxes for me. read more

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9/25/19 Returned back to Tropical Cafe Smoothie to find it pretty quiet. Saw a new face and said hello. The lady looked nervous, but it was because her English language is very limited. This is not a problem because she will master the English language and become bilingual. This will put her ahead of the game. I don't know her name, but she took my order. I forgot the word for blueberries in Spanish, but now I have all the time in the world. Next time I order I will remember the word arándanos (blueberries). I will return Friday September 27th. As I left the store with a delicious Peches N Silk with blueberries instead of bananas, I noticed the ladies preparing a large order for lunch time. I might see the delivery person drop off the order at one of my pick up stops. read more

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Their $10 lunch menu is really a steal. And it's not available at every chain location. You basically get to choose any options from the sandwich/wrap menu, one smoothie, and any bag of chips. For smoothie I highly recommend the island green ginger detox smoothie. It's super refreshing and they sweeten it with the ginger instead of adding additional sugar. The wrap though was very loose and the wrap itself tasted quite hard. But for a quick deli this is more or less what I expected. read more

Tropical Smoothie Cafe - $10 lunch menu: Buffalo chicken wrap, Island Green Smoothie, and chips - Juice Bars & Smoothies Near Me - Reston, Virginia

I returned to Va and had to try a smoothie because I was unsuccessful my last visit. Well, I have to say my smoothie is very good. This cominf from someone who is an avid smoothie, acai bowl enthusiast. Whike itmay seem like irs easy to make a good smoothie and acai bowl, its not. So kudos for fulfilling my expectations! Your food always top notch as well! read more

Tropical Smoothie Cafe - Island green smoothie - Juice Bars & Smoothies Near Me - Reston, Virginia

employees at the front using personal phones and taking personal phone calls. unprofessional and the cashier was rude.

I asked the lady nicely who toke my order if she could change her gloves (when taking my card), because she sounded sick (lost her voice). She then went to the food prep area and told her other coworker my request in Spanish. I speak Spanish and understand. I did tell them that my request was reasonable, because she sounded sick. Especially during this pandemic. I know I'm ordering out trying to support local businesses. No need for sassiness. If you sound or look sick as an employee please stay home. read more

Tropical Smoothie Cafe - Sick employee - Juice Bars & Smoothies Near Me - Reston, Virginia

I order my drinks with edibles straws and each time they never include it in my order. Also, the place is more like a employee hangout spot than a restaurant, maybe that's why no one sits to eat there everyday :/ Definitely not the vibes, go to the one in Sterling community plaza!! :D read more

I ordered online and was texted that my food was ready for pick-up about 5 minutes later. So you really can't beat the convenience of their system! I have to admit I was a little apprehensive when I pulled the salad out of the bag and saw this sad looking creation of mostly shredded lettuce, but the flavor was ok. I really liked the pesto chicken flatbread though. I think next time I'll skip the salad and get a sandwich with a light smoothie instead. read more

Tropical Smoothie Cafe - Pesto chicken flatbread - Juice Bars & Smoothies Near Me - Reston, Virginia

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I ordered something as a guest and guess what I never got my order and $30 down the drain NEVER ORDER FROM HERE

I wouldn't come back here . The lady was pretty rude and wouldn't allow me to make a quick order .

Typically Tropical Smoothie is really good, but this location is awful. My smoothie had chucks in it and this is how my flatbread was given to me and the taste was super off. What a joke, listen to the reviews. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Reston, Virginia

I was so happy to see that they deliver via Yelp24 with no minimum order!!! That is such a HUGE! bonus. I ordered delivery because The office was in total chaos. I'm sure you know that kind of day I'm talking about. When lunch is just not happening. It usually always happens on a day that you don't bring your lunch OF COURSE!!! Usually when in this position I opt to either starve, or order lunch for everyone because, yes I'm one of those people. (Sucka!) Most places in my area want a 25.00 min delivery order- so instead of ordering myself 25.00 worth of food- I end up ordering my team a big pizza lunch- just so I can eat. Which completely sucks because I hate eating unhealthy like that. I ordered their Avocado smoothie and some chicken flatbread sandwich, both were absolutely delish! My only slightly whiny gripe is that I wanted a salad but they all came with cheese or beans- they did not have anything on the menus besides the smoothie that was dairy free, gluten free and legume free. I'm supposed to be on a special diet and it would be nice, if they had some paleo, gluten free and dairy free options!!! If they did that would make then the total BOMB!!! So I decided that if I was going to be forced (ya right) to eat outside of my diet, the flatbread chicken sandwich with smashed avocado was actually a better option than their salads. Now instead of Pizzas I'll be ordering my team smoothies, or maybe not with no minimum. Sorry guys- still love you all! read more

I've been hesitant to try any Tropical Smoothie Cafe since their little "strawberries giving people Hepatitis A" PR nightmare. But then I just really wanted a smoothie, so I rationalized it by telling myself I'd get one that didn't have strawberries in it. So I go in and I order the peaches 'n silk smoothie, because peaches aren't strawberries and I wasn't really paying attention. But alas, this did indeed have strawberries in it, which I only realized when I looked up to read the ingredients again once it was already in my hands. I quickly freaked out and ordered a second smoothie, this time opting for the mango magic with the vitamin C immune complex boost. While the second smoothie was being made, I googled the status of the Hepatitis A thing, and the general consensus seems to be that the issue has blown over. The strawberries are safe now. So, after all was said and done, I had two smoothies to share with my fiance. They are a little expensive at almost $7 each, but they're very large, so I guess it works. The taste didn't blow me away, though. They were both pretty bitter - I get that it's supposedly all natural ingredients, but peaches/strawberries/mangoes aren't naturally bitter fruits, so I'm not sure what happened. The mango magic one was a bit more enjoyable with the creamier texture from the frozen yogurt. I probably won't be back, but those with less of a sweet tooth might enjoy it here more than I did. read more

I was disappointed with this location. When I entered the location I was not greeted. I was one of two people in the establishment. I waited 4 minutes to order despite the two lady's standing there talking in Spanish. After receiving my smoothie I said thank you and was ignored. Awful customer service. read more

Tropical Smoothie Cafe - Way too many cookies - Juice Bars & Smoothies Near Me - Reston, Virginia

I've been to several Tropical Smoothie locations around Northern Virginia and I must say this one takes the cake. The staff is able to manage the constant rush while maintaining and producing great tasting Smoothies and food. read more

Tropical Smoothie Cafe - Summer vibes. - Juice Bars & Smoothies Near Me - Reston, Virginia

The ladies working tonight were so rude. They saw me walk in (only customer) and stayed in the kitchen. Few min later one of them came to the register and didn't even look at me or say hi. I was so annoyed at this point but proceeded to give her my order. She didn't tell me the price. Complete silence. The kitchen was so nasty and the whole place In general looked gross. Also, it took me 10 min to get my 2 drinks. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Reston, Virginia

The food is cheap but very low quality. Every time I get something with chicken in it the chicken is sketchy and rubbery. The smoothies are tasty but most have tons of sugar. Maybe the food without chicken is better? Unsure because I've given this place multiple chances and it's still gross read more

They were so rude!!! They didn't where gloves and they were not wearing aprons of uniforms or hairnets. They only paid attention to there phones and not the costumers. They touched the food with there bare hands!!! Yuck!! I would definitely go to the Crumbl cookies next door at least they have nice employees that are very attentive and sweet. read more

All of the prices have changed but they won't update the signs, and they don't give you your receipt. I took mine because I always keep my receipts and I noticed everything was more expensive. They would not change the price back despite the incorrect signage, they just kept saying it's the new price. It was really bad customer service. I never raised my voice, I just asked if they could please change it but they said no. It wasn't their fault, I understand that an employee might not be able to change a price but management needs to update signs when prices change. It is unfair to the employees and the customers dealing with that read more

This location is garbage. The sandwich I ordered was horrible and tasted like the tomato's and lettuce sat in water. The smoothie I ordered was supposed to have a hint of ginger. The entire thing is ginger and it's the only thing I can taste. What a waste of money. Unfortunately this isn't the first time this place has been a disappointment. I threw my food out and wasted $15 read more

I have been here a couple times. I usually get the smoothie and 1/2 salad combo which comes with a side order of a fruit, chips, or cookie. Their salads are use fresh ingredients and taste good and my coworkers tell me that their sandwiches and flat breads are good too. The main attractions are their smoothies, which are excellent. My favorite so far is Peanut Paradise with splenda (you can substitute splenda in any of the smoothies to reduce the calories). Its a good place for a quick, healthy lunch. read more

Tropical Smoothie Cafe - Peanut Paradise smoothie with 1/2 Chicken Caesar salad. Part of the Smoothie and 1/2 salad combo - Juice Bars & Smoothies Near Me - Reston, Virginia

My first 1-star​ review :( Which is a shame because Tropical Smoothie Cafe's product is good. Sevice on 7/27 at 4:30 pm​ was non-existent​​. A friendly young man took our order ... then forgot to process it. While already 10 minutes into waiting for our smoothies a manager or owner came in. I watched him get a sandwich, make his own smoothie and then start to leave. I was with a friend I had just brought from a medical visit, who was really in need of a refreshment. Here's what got me: When I asked the other cashier where our smoothies were, the manager​ (who was leaving with his food) said, "Are you still waiting?" And then glared at the cashier ... BEFORE LEAVING! We weren't looking to be comped or anything but that told me all I needed to know about this particular franchise. How are summer workers going to care about service if managers/owners​ are too busy to work with customers? And then when my smoothie finally arrived (22 minutes after we ordered it) there was an air bubble inside the cup that popped the cap off the drink when I push the straw down into it. Peanut butter smoothie explosion all over my shirt and shorts. The young man helped bring napkins but there was no wiping down of the table or further assistance. Nothing smooth about that visit. read more

Nice try, no cigar. The Humus Veggie Salad sounds good.., I added Chicken to make it more interesting. It was an insufficient salad, nothing in the order of Sweet Greens salads. The healthy tropical shake pretends to be healthy with lots of sugar. Not impressive but tasty shake. Fairly good service, easy, fast food, more healthy than most fast food, but not really a real deal health food. read more

Love Tropical Smoothie Cafe! First time to this location. Lots of great choices but today I felt like having a Peanut butter, chocolate and banana smoothie. Wasn't looking for healthy, was looking for a good treat and wanted to treat myself right. Great choice, not terribly expensive, very smooth and creamy, lots of delicious all rolled up into this one treat!!! Small price to pay for a good treat! Came in middle of the afternoon, so no one waiting for anything. Employees were friendly and helpful and that's typically the way it is at this chain. Used the restroom while the smoothie was being prepared. Restroom was clean and plenty of both toilet paper and paper towels. No issues with the restroom at this location. Highly recommend giving this place a try, whether you are looking for a clean and healthy meal, or a protein shake to get you going or a treat shake like I had, this place is sure to satisfy you. read more

Tried to order a smoothie bowl about 5 times. Could not get through the massive language barrier at this location.

I'll give it more than one star because I like the franchise, but this location's employees are clueless about what customer service means. How about a smile? How about greeting people when they walk in? I stood in front of the counter watching three employees mutter to each other...it took a good couple minutes for anyone to acknowledge me and I was the ONLY person there. I've come here before and felt almost as uncomfortable as the employees seem to be in their own skin (this wasn't the only time). I think I'll just stop even considering this location. I hope the owner reads this and gets his employees' act together. You're losing money because of them. Make better hiring decisions! read more

Great service , watermelon is an awesome flavor delicious , I love to come here because everyone are using the mask and i had sanitaizer for my hands .. thanks for following the rules guys . Appreciate read more

They didn't have the half sandwich/salad and a smoothie deal that true other locations have but they have $9.99 lunch combo with chips etc... which is not really what I need/want. Cashier was quiet but friendly. My favorite island green came out very quickly after ordering it and tastes as standard with the other locations. They have few outside seating as well. read more

I selected a banana as my side. They sent a rotten banana. There is zero chance that the person who packed the delivery failed to notice they'd picked up a black, mushy banana. Whoever manages this location has emboldened the hell out of his staff to be incompetent and unprofessional. They were blessed that I was too sick to come in person that day. read more

The cashier overcharged me for the smoothie and gave string of 3 excuses. He said happy hour was over, then said it doesn't apply to the smoothie I ordered. ANY smoothie is 3.99 with a meal, and they finally said this location is different. Why do they have the sign for discount then? They finally offered a coupon for $2 only good at their location, but likely I won't be back. Just avoid this place. It is just shady. read more