Everthing, the service was very good. Good location also. Honest and reasonable prices.read more

Terrible customer service the clerk was on phone his phone not helping telling me to wait to put my…read morecard in right when I was putting it in the card reader machine was very disrespectful to customers.

I am another victim who was blatantly misled and deceived by the fraudster mechanics at the Elden…read moreStreet Sunoco. Please contact me if you or someone you know has hard evidence to prove that they (too) were deceived, misled by the mechanics at the Elden Street Sunoco. Because, now, I can prove those malicious bastards tried to take advantage of a disabled lady. Specifically, they charged me for work that I did not need, that they did not do, and that I never agreed to. In fact, they never provided me with an estimate before they worked on my car. Or, they provided me with a ridiculous, fabricated estimate with outdated parts. And, I declined their estimate. I told them I was going to pick up my car to take it to a different shop, but they wouldn't give back my car. Now, they will not return my car unless I pay them $1,000+ for work they allegedly did to my car. However, I never agreed to anything. Not did I sign any invoice or any estimate. So, now, I need to file a lawsuit, and my claims are not limited to punitive damages. Definitely, I am not the only disabled woman who endured this despicable treatment from these abhorrent mechanics at the Elden Street Sunoco. But, everyone who is mistreated at Sunoco must file a complaint to stop these bastards from scamming, conning & ripping off other innocent victims. Please come forward!

I've brought my car here for inspection for years. When my car is pulled in. they always quote…read moreabout 20 minutes. I once walked to Starbucks, across the parking lot, and by the time I walked back my car was ready. I've never experienced the long wait times that others have commented on. Their little shop has plenty of snacks and drinks. The price of gas is always on the higher side of other places.

I thought their food was very good and very fresh and tasty! I ordered the applewood smoked bacon…read moreavocado toast and the veggie cream cheese toasted bagel and also the bacon egg omelet bowl yellow egg avocado. Everything was delicious!! I ordered through DoorDash and everything was delivered quick and fast! I am very pleased!!

Hoagie fest anyone? I am a frequent customer at this location and they never mess up my order. 5/5…read moregas station food

December 29, 2025 I brought my car to Dulles Automotive INC…read morefor an emissions test and state inspection: * My vehicle failed the state inspection due to alleged defective brakes and rotors. Details of Inspection Failure: Technician Khang A. Nguyen called me to the service bay and asked me to touch the rotors, stating that they were rough and grooved and should be smooth. He claimed this roughness caused the brakes to fail. I informed him that my front brakes and rotors had been replaced in October 2024. He insisted, "There is no way they could have been changed," and that I needed new brakes and rotors to pass inspection. I also mentioned that NTB had just replaced my tires and checked my brakes/rotors the day prior, with no issues reported. The technician could not explain why NTB would not have noticed defective brakes. Interaction with Front Desk Clerk (Bree) Inside, I spoke with the front desk clerk, Bree, who stated that Jiffy Lube (where my brakes and rotors were previously replaced) did not complete the job correctly. She claimed Jiffy Lube hires inexperienced staff, with no licenses to perform auto maintenance. She advised that she was surprised that NTB did not report brake issues upon installing my new tires. She immediately offered to have new parts delivered in 15 minutes and assured me the job would be done in under 20 minutes. Repair and Billing Issues * The quoted price for parts and labor was $423. * The final bill was $506.48, nearly $100 over the quote. Follow-Up Actions Jiffy Lube: I returned to Jiffy Lube and spoke with the technician who had previously replaced my brakes. I informed him that Dulles Automotive had claimed there was no way the rotors had been replaced, and that only the brake pads had been changed. The technician expressed surprise at this assertion and stated that there must have been a mistake. He offered to inspect the removed parts if I could bring them back to the shop. He further explained that, had there been any issues with the parts or installation, he would have been required to notify both the manufacturer and the store's General Manager. As a gesture of goodwill, and pending approval from the General Manager, he offered to replace my rear brake pads and rotors free of charge if it could be demonstrated that the previously installed parts were defective. I agreed to retrieve the allegedly defective materials from Dulles Automotive and return them to Jiffy Lube for inspection. Dulles Automotive: I returned to Dulles Automotive to request the parts that had been removed from my vehicle during the recent brake and rotor replacement. The staff appeared surprised by my request. The front desk clerk instructed me to meet her at the back of the shop, where she indicated the rotors had been discarded in the dumpster. I found it concerning that items classified as hazardous materials, such as used rotors, were disposed of in a regular dumpster rather than following proper dangerous waste protocols. A technician then handed me the removed brake pads, which were neatly placed in the box that had contained the new brake pads. Upon inspection, the brake pads appeared to be in good condition with no visible defects. I also found it inconsistent that the brake pads were retained and presented to me in a box, while the rotors were discarded in the dumpster at the rear of the store. This irregular handling of removed automotive parts raises concerns regarding both environmental compliance and the transparency of their repair practices. Jiffy Lube: The manager inspected the removed parts and confirmed that both the brakes and rotors were in good condition. He explained that the roughness described by Dulles Automotive was normal for a high-performance vehicle like mine. He used a measuring tool to check the brake pad thickness and confirmed they were well within the safe range. I took a picture of this as evidence. Dulles Automotive I returned to Dulles Automotive to request to speak with the owner. The front desk clerk stated, "He is never here." She became argumentative when I reported my findings. She advised that Jiffy Lube was "just trying to save their own ass. That there should be no grooves. That rotors and brake pads were defective and had to be changed." Again, I was surprised as she would not have expertise, nor was she part of the inspection process. I requested a written statement from the technician regarding his findings; she took my email address but never followed up. I honestly wasn't going to post my review; however, the response I've just received from the shop's owner was disheartening, as it was full of dishonesty. As they've blamed me when in fact they took advantage of my lack of knowledge and their insistence that if I had left, I could harmed myself and someone else. I do wish I had come to check these reviews; however, I decided I'd stop at a simple shop to get a regular inspection. The complaints I am reading provide me with a level of validation.

FRIENDLY SERVICE, BUT QUESTIONABLE REPAIR STANDARDS…read more I agree with those who have pointed out unethical practices here. While Bree is indeed as helpful and kind as everyone says, great customer service doesn't make up for improper mechanical work. Last year (Feb 2025), I paid Dulles Exxon to replace a flex pipe to pass my state inspection. This year (Feb 2026), I returned for my inspection, only for the pipe to fail again. The reason? The technician found the pipe had been "sealed with caulk"--an improper and temporary fix for an exhaust component. When I asked them to stand by their work, the service manager claimed it was "out of warranty." They offered to cover the $50 part but demanded I pay the labor costs to fix a mistake they made in the first place. I shouldn't have to pay twice for a repair that wasn't done correctly (or safely) the first time. Extremely dissatisfied and disappointed.

crappiest car wash in the area, don't use!! if don't want your car to be damaged, don't use this…read morecar wash

Staff are rude and unpleasant. When buying cigarettes, I was peppered with a million rude…read morequestions. "Is this your sister's ID?" "How long have you been smoking?" "Don't you know it's bad for you to smoke?" I'm 21, the cigarettes aren't for me, and if you don't feel like my government issued ID is valid, you're welcome to give it back and let me take my business elsewhere. Won't be back, as I'm sure many of your first time visitors aren't.

So rude! After waiting in line forever for the cashier to finish with a customer, another cashier…read morefinally opened up a second line. Then, when it was finally my turn, I walked over to the second cashier, but was cut off by the same customer from the first line. Instead of helping me, the second cashier allowed this customer to start a new transaction with him, while speaking their language the entire time. Just rude... for both cashier & customer This is the closet 7-11, but I will definitely will not go there again

Yesterday I made a stop for gas. I went off on a discriminating cashier at the 7-11 near my home…read more Trying too be funny. Him and a Indian lady cashier always nasty attitiude give me a problem this time tried to deny my son a cup off ice, so I had to g o up in there asked for a courtesy cup, as I was on my way to pay for gas, telling him he gotta by a bag of ice or a drink to go with it...then some alcoholic bystander put in his two cents and so I told him to mind his business and go on somewhere. I also told the cashier off so good. I told him they should be ashamed of themselves. I also told him I was going to report him. Even a customer behind him was like why can't the boy have a cup of ice? His "Manager, tried to calm me down by offering the cup of ice. I accepted and said a loud THANK YOU but it still ain't right!!! I told him a thing or too also. It's not the first problem I have had with this 7-11 Imma right to the GM and google reviews....I wish I could give 0 stars

It took them only an hour to get my tires rotated, oil changed, and a full inspection. Katie is a…read moregreat manager that cares about what she does. She'll tell you the things that your car could use but I really didn't feel like she wasn't trying to get a dollar out of me. Definitely took care of my car well. Great price. Great service.

I recently went to Chantilly Shell for what should have been a simple service -- replacing one…read moretire, installing new wiper blades, and removing a wheel lock. I ended up paying nearly $300, which is outrageous for the work done. Here's why I'm disappointed: They charged $127.50 for one tire -- way above average market price. The wiper blades cost over $50, even though you can buy quality ones for half that. On top of that, they added fees like "hazardous materials" and "shop supplies", which felt like a way to inflate the bill. No transparency upfront -- I wasn't warned about the high cost or extra fees until the invoice was printed. I expected fair, honest service -- not dealership-level pricing at a gas station shop. I won't be coming back, and I suggest others get quotes elsewhere first. Services Auto windshield repair, Tires, Auto tire replacement

Pumps here and all Reston area Exxons often don't work. It's like a 3rd world gas station zone.read more

I never buy gas here unless I am buying less than 5gal. They are ALWAYS over priced. I rather…read moredrive to another local place for gas. Also, I have put money in twice to the vacuum, and it did not work. I even put another payment in to make sure the cost was not wrong. The guy said "its not ours, we dont maintain it". After I argued over getting my money back, I said I would just call the 711 customer service, and while on my phone outside, I walked back in and he had money out to give me. He told me he did not have access to the cash box that has the cash in it, and could not open the register. He said he could not take money from the register. So he lied about not having access, because he said only the manager did, but I asked if the manager came back, he said no. I told him to put a OUT OF ORDER sign on the vacuum, and he said "its not ours to do that too". SO I put a sign on it. I think they are just scamming people for money. Crap customer service and crap prices.

Ricardo did an excellent job on the new gearshift bushings for my wife's VW Beetle. Thank you,…read moreRicardo!!

Our warranty company recommended this location as an in-network service center, and I'm glad they…read moredid! The service advisor was so pleasant and informative. He took the time to explain everything thoroughly and in detail, and even though I'm not a "car person," I left feeling confident and fully understanding what was going on. They finished to work on our car rather quickly and she is running smoothly again. 100% would recommend!

It's a CVS. Am grateful for the new weighted sleep mask. It seems to help with medication, to…read moreofficially get a better rest. Parking is plentiful. You can now choose to get the mile long receipts, or an email. Okay think no receipt is an option at self checkout. Staff here are polite. It is a clean and organized location also. CVS is kind of tricky, as they can be expensive or have great sales. One area they generally do well is aspirin, along with allergy OTC's. Combining a coupon can help more. This is how to win the retail game.

My husband is a Type 1 diabetic. His insulin pen is broken and he went to the Pharmacy yesterday to…read moreget enough syringes to last until the new one comes. He's done this before. The lady pulled his information up, and saw his prescriptions. She then said she doesn't feel comfortable selling him syringes. He asked why, and she said it's because you use a pen. My husband then asked if his pen is broken, how can he inject the insulin without a syringe? She said, "Well, I don't feel comfortable giving you syringes. All I'm allowed to sell you are pen needles". He asked what are pen needles supposed to accomplish if the pen is broken, and she repeated, "I don't feel comfortable selling you syringes". He thought things might have changed with buying them, but we went to another CVS and he was able to get a box of syringes with no issues. It seems this CVS does this a lot. I've read the reviews and I see others have had the same problem. I wanted him to drive back, show them the box, and tell them how he felt because of the way he was treated, but he didn't. That situation made me so mad.