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    7-Eleven

    2.7 (10 reviews)
    Open Open 24 hours

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    Dulles Exxon - These are pictures that I requested which I brought back to JiffyLube to take a look.

    Dulles Exxon

    2.7(53 reviews)
    0.9 mi

    Came in for an inspection and needed some minor repair work right then. excellent service and…read morepricing. id give them 6 stars if i could!

    December 29, 2025 I brought my car to Dulles Automotive INC…read morefor an emissions test and state inspection: * My vehicle failed the state inspection due to alleged defective brakes and rotors. Details of Inspection Failure: Technician Khang A. Nguyen called me to the service bay and asked me to touch the rotors, stating that they were rough and grooved and should be smooth. He claimed this roughness caused the brakes to fail. I informed him that my front brakes and rotors had been replaced in October 2024. He insisted, "There is no way they could have been changed," and that I needed new brakes and rotors to pass inspection. I also mentioned that NTB had just replaced my tires and checked my brakes/rotors the day prior, with no issues reported. The technician could not explain why NTB would not have noticed defective brakes. Interaction with Front Desk Clerk (Bree) Inside, I spoke with the front desk clerk, Bree, who stated that Jiffy Lube (where my brakes and rotors were previously replaced) did not complete the job correctly. She claimed Jiffy Lube hires inexperienced staff, with no licenses to perform auto maintenance. She advised that she was surprised that NTB did not report brake issues upon installing my new tires. She immediately offered to have new parts delivered in 15 minutes and assured me the job would be done in under 20 minutes. Repair and Billing Issues * The quoted price for parts and labor was $423. * The final bill was $506.48, nearly $100 over the quote. Follow-Up Actions Jiffy Lube: I returned to Jiffy Lube and spoke with the technician who had previously replaced my brakes. I informed him that Dulles Automotive had claimed there was no way the rotors had been replaced, and that only the brake pads had been changed. The technician expressed surprise at this assertion and stated that there must have been a mistake. He offered to inspect the removed parts if I could bring them back to the shop. He further explained that, had there been any issues with the parts or installation, he would have been required to notify both the manufacturer and the store's General Manager. As a gesture of goodwill, and pending approval from the General Manager, he offered to replace my rear brake pads and rotors free of charge if it could be demonstrated that the previously installed parts were defective. I agreed to retrieve the allegedly defective materials from Dulles Automotive and return them to Jiffy Lube for inspection. Dulles Automotive: I returned to Dulles Automotive to request the parts that had been removed from my vehicle during the recent brake and rotor replacement. The staff appeared surprised by my request. The front desk clerk instructed me to meet her at the back of the shop, where she indicated the rotors had been discarded in the dumpster. I found it concerning that items classified as hazardous materials, such as used rotors, were disposed of in a regular dumpster rather than following proper dangerous waste protocols. A technician then handed me the removed brake pads, which were neatly placed in the box that had contained the new brake pads. Upon inspection, the brake pads appeared to be in good condition with no visible defects. I also found it inconsistent that the brake pads were retained and presented to me in a box, while the rotors were discarded in the dumpster at the rear of the store. This irregular handling of removed automotive parts raises concerns regarding both environmental compliance and the transparency of their repair practices. Jiffy Lube: The manager inspected the removed parts and confirmed that both the brakes and rotors were in good condition. He explained that the roughness described by Dulles Automotive was normal for a high-performance vehicle like mine. He used a measuring tool to check the brake pad thickness and confirmed they were well within the safe range. I took a picture of this as evidence. Dulles Automotive I returned to Dulles Automotive to request to speak with the owner. The front desk clerk stated, "He is never here." She became argumentative when I reported my findings. She advised that Jiffy Lube was "just trying to save their own ass. That there should be no grooves. That rotors and brake pads were defective and had to be changed." Again, I was surprised as she would not have expertise, nor was she part of the inspection process. I requested a written statement from the technician regarding his findings; she took my email address but never followed up. I honestly wasn't going to post my review; however, the response I've just received from the shop's owner was disheartening, as it was full of dishonesty. As they've blamed me when in fact they took advantage of my lack of knowledge and their insistence that if I had left, I could harmed myself and someone else. I do wish I had come to check these reviews; however, I decided I'd stop at a simple shop to get a regular inspection. The complaints I am reading provide me with a level of validation.

    Photos
    Dulles Exxon - Head lights

    Head lights

    Dulles Exxon - The head lights that supposedly failed and they charged me $100!. Total scam!

    The head lights that supposedly failed and they charged me $100!. Total scam!

    Dulles Exxon

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    Shell Chantilly Corner

    Shell Chantilly Corner

    2.9(13 reviews)
    2.0 mi

    DO NOT COME HERE! My father brought his car here for an…read morealignment, and they charged him $50 more than usual for no reason. My Dad comes here, asks to get alignment done. He was told $190ish. Then, that person adds that he can give my Dad a $20 discount, so final price $174 something. My Dad being old school and old in general, trusting people, and hoping that everyone works with good faith, just said ok. He comes home, I see the receipt. I remember alignments costing around 120ish. So I called Shell to double check, asked them to quote the same car for the same service...guess what $150 something... i ask to talk to the manager, he is not there. Ok, I call back after couple days, spoke to Brian, asked him what happened and why my Dad was charged waaay above the normal price for his car - No idea. I asked him to talk to the guy who did it - no idea who quoted him. I asked him to check the date and clearly you can see who worked that day and investigate - just a nod and "I cant do anything but to give you $20 back"...what a joke of a service center, and management! So unless the world is ending and this is literally the last place standing - AVOID THIS PLACE FOR ANY SERVICES AT ALL COSTS!

    Stopped in here to refuel a loaner vehicle before returning it to the car dealership…read more Pulled in, paid at the pump with a credit card, refueled, and I was on my way! There is also a full 7-11 convenience store here! #Shell

    Photos
    Shell Chantilly Corner - Spacious side parking lot and air pump.

    Spacious side parking lot and air pump.

    Shell Chantilly Corner
    Shell Chantilly Corner

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    Sunoco - 8/30/23 $30.00 less, but my car is now full.

    Sunoco

    2.4(17 reviews)
    1.7 mi

    This gas station is absolute garbage. They have the most expensive gas in the area, for absolutely…read moreno reason. The main reason I have visited is to get air in my tires. The air machine looks like it's from the 70s and NEVER works (I've tried twice and lost about $4). You go down the street to the exxon who has gas for a $1 cheaper AND a working air machine.

    I am stunned at how bad their customer service is !!!! I just called them to confirm they had…read morenon-ethanol gas in .... It rang at least a dozen times . When someone finally picked up there was silence until I said "hello?" The woman responded with a "hello" and I confirmed I had dialed Sunoco. Once that happened, I inquired about their (advertised) NO ETHANOL gas. They're almost an hour away, so I wanted to confirm they had it before making the trek to get ( we've had no luck finding it locally ). She responded by saying they didn't have it ... I then tried asking if she had a suggestion on where to find it; her response was to hang up on me I realize it's a beautiful Saturday afternoon and she probably doesn't really want to be working. As they say "it is what it is". In my opinion, if she chose to make the best of it, and to be pleasant to customers it would make the day faster (IMO) By making a decision to be so abrupt on the phone, she alienated me as a customer and inspired me leave to this review I always forget to leave reviews, but in this instance I am making an exception in hopes that the business sees this, and is able to remedy the situation. As my Grandfather used to say "you can't fix something if you don't know it's broken" First impressions are IMPORTANT & typically not forgotten, so I'm not certain I will become a customer, but I'm hoping this will be looked at by management as a tool to make some much needed "repairs" ... so more potential long-term customers aren't lost

    Photos
    Sunoco
    Sunoco
    Sunoco - Car wash prices. Uploaded 042918

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    Car wash prices. Uploaded 042918

    7-Eleven - convenience - Updated September 2026

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