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    Softspot

    4.1 (142 reviews)
    Closed 12:00 pm - 11:00 PM

    Order Softspot Takeout or Delivery

    Softspot Photos

    Business Info

    SOFTSPOT ATMOSPHERE

    What's the vibe?
    Moderate noise
    Dogs allowed
    Outdoor seating

    Recommended Reviews - Softspot

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    Reviews With Photos

    Menu
    Cassie M.

    This is a great spot! I appreciate the abundance of drink + dessert options. My order was ready quickly. I met up with a friend here, and we stayed for an hour. She got a dirty soda which she really enjoyed, and I got an ube soft serve, which I liked but it was a bit pricey. They also have games to play, and a super cute design. So I recommend this place and would like to come back on a Tuesday for BOGO soft serve to try the New Zealand style one.

    Classic Smores Hot Chocolate
    Steve N.

    If you're in Chantilly and have a sweet tooth, the Softspot is a must stop. We went specifically to try the hot chocolate which was as good as social media suggested. Delicious!!! They have a variety of dirty sodas, cookies, cinnamon rolls and soft serve ice cream. There are a few tables inside and outside in front of the shop. A variety of table games are available to use if you are hanging out for a while.

    Cookie Monster Soft Serve with birthday cake coating (left) Vanilla soft serve with biscoff crumbles and dark chocolate drizzle (right)
    Doris A.

    The ice cream has a good flavor, good amount of options for toppings without being overwhelming. The cookies are nice, soft, and warm. The shop is smaller but has a nice layout. Employees are nice but the shop could be cleaned more frequently.

    Hot chocolate
    Reitha A.

    We stopped by SoftSpot after seeing a post on social media and decided to give it a try. It was a Sunday night and the place was packed. They have ordering kiosks, but only two of them, so there was a bit of a wait to place our order. We all got the hot chocolate, and while they offer tons of other options--from dirty sodas to hot cookies--the highlight for us was the marshmallow around the cup and on top. That part was delicious! The hot chocolate itself was just okay, but still enjoyable overall. There were only two young ladies working, and they did an amazing job keeping up with all the orders despite the rush. There is some seating, but the people already seated weren't in a hurry to leave, so it was tough to find a spot. Overall, it seems like a cool dessert spot with fun options. If we're in the area again, we'd definitely give it another try.

    10/25/2025 Menu
    Julie H.

    Softspot soft serve ice cream is super creamy soft velvety texture and delicious! My favorite is their ube classic and vanilla classic. Portions are generous and no limit on toppings. Quick service and friendly staffs. You order and pay from the kiosk and your ice cream is ready within 5 minutes or less. May take longer if they are busy. But so far I have received my ice cream orders in less than 5 minutes every time. I recommend Softspot!!

    Moltn Cookies are operating in the soft serve spot
    Trendy D.

    Dope spot! The cookie company MOLTN is also located in this soft spot. The cookies were really good and the whip cream. I didn't try the soft serve yet, but that and their hot chocolate will be next. I'm excited to go back, it's just a very busy place. Tonssss of folks were there. The service was fairly quick though. It's a casual little spot.

    Ellie U.

    This place is adorable! Hands down one of the best-decorated spots -- the vibe is so cozy, warm, and inviting, and it literally smells like freshly baked cookies the moment you walk in. I got the Cookie Monster flavor, which is like cookies and cream but totally unique -- it's super smooth with no cookie bits, and I actually love that twist. It is a little pricey (about $5 for a kids size), but honestly, the portion is generous and totally worth it. At night, the place is popping -- super lively and busy, but they somehow keep things moving fast, so you don't wait long at all. Overall, it's one of those places that just makes you feel happy to be there -- cozy vibes, amazing smell, and seriously good ice cream.

    Banana and Cookie Monster ice cream with toppings
    Allison S.

    Came here with my friends to try the popular hot chocolate. It was really delicious but so so sweet that we couldn't finish it even though we wanted to! The marshmallow topping was really tasty. We came back another time to try the ice cream and we loved all the option and flavors they have as well as all the different kinds of toppings. I tried the banana ice cream and loved it! Their cookies are also amazing. The employees are all sweet and provide fast service even when it's busy. The seating area is so cute, I just wish there were more places to sit and I love how they provide card games and board games to play with your family or friends.

    Kiddos excited to try thr yummy hot chocolate
    Michael B.

    Wanted to surprise the boys for a treat on our way out of town and boy did this hit the spot. All sorts of awesome treats and the hot chocolate was amazing!

    Hot Chocolate
    Lisa N.

    I tried the viral hot chocolate drink they had as I've been seeing it all over social media. It came out really fast!! My only issue with it is that it was a little confusing on how to enjoy it as it was covered in marshmallow fluff. The amount of marshmallow was very sweet. Reheating made the marshmallow kinda gross. It's best to enjoy it all when you can.

    Classic hot chocolate
    Ayana P.

    I saw this place on social media and decided to try. I was craving hot chocolate so I decided to go on a Tuesday night. This place was packed on a weeknight. I got a banana soft serve and classic hot chocolate. No picture of the banana soft serve as I ate it all standing while waiting for the hot chocolate. I love banana but this soft serve has a vanilla base which takes away from the banana. I wish it was just banana with no base. It was ok. The best part of the hot chocolate was the toppings, the marshmallow foam rim, but the hot chocolate was more on the bitter side than sweet. I will be back though to try other items on the menu like their mango or ube soft serve, the coconut lychee lemonade or the dirty sodas.

    Inside POV~
    Joy S.

    Parking: it is located in a shopping center so there is a ton of parking! Don't worry! Seating: there are 3 tables inside and 4 tables outside. Food: all the ice cream is soft serve. I got the mango flavor! It had some of the stringy texture, like in real mangoes. It was pretty good, but I personally don't think it's worth $10. Bathroom: there are 2 individual bathrooms in the back. It is fairly clean. Price: it's pretty pricey for ice cream. For ice cream cone, it's around $10. Cups are a little cheaper, but still can get expensive. Service: the lady was very friendly & nice! :)

    S'mores Hot Chocolate
    Keerthi D.

    I feel like everytime I come here, it's just messy. My ube/espresso swirl melted quickly and wasn't neatly in the cup before I went to get it. It reminded me of the cup being messy with my hot chocolate last time. However, the flavor of the soft serve was a good sweet. The ube paired well with the espresso flavor. It was also nice that there were unlimited toppings and an option for a kids size cup.

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    Ask the Community - Softspot

    Peterson's Ice Cream Depot - Brian's banana split (2 scoops, syrup and topping)

    Peterson's Ice Cream Depot

    (328 reviews)

    $

    Great local ice cream for a visit with family or guests. You can't beat a true self-made ice cream…read morespot that has a tie to the local community. May as well enjoy their limited summer season for what it's good for - exploring some flavors. They have a lot of options that tend to rotate through as they experiment and some staples. It's worth exploring some different things with cones, dips or other normal options. The space can get very busy in the on season so be ready to queue up. Be patient and just enjoy your visit and the neat walk up.

    Okay ice cream place. While they offer a lot of flavors nothing about the taste really…read moredistinguished itself. The prices were a bit expensive for the offerings. Service gets a plus and the employees are polite. It helps to study the menu boards and know what you want before reaching the order taker. With that I noticed a bit of impatience on the part of the order taker when two sets of customers had a lot of questions about the menu and flavors and weren't quite ready to order. The location is very convenient if you are visiting Clifton, VA, as the parlor is located is the center of this small town. Parking may be hard to find especially in the summer as there are lots of visitors to Clifton; however, as mentioned previously, Clifton isn't that large and so at most one may walk 100 yards from parking to the parlor. Overall I give Peterson's a solid 3 out of 5 stars.

    Cafe Moment - Strawberry Cheesecake

    Cafe Moment

    (443 reviews)

    $$

    I decided to check out Cafe Moment because I had a random craving for bingsu. When my husband and I…read morewent to the self ordering kiosk, we noticed a very pungent sewage smell in the hallway area. The floor was also very sticky. We ordered the Greentea Mochi Snowflake and were pretty disappointed. I was hoping that the green tea flavor would be more of a matcha flavor but that wasn't the case. I like the taste of green tea so I wouldn't have minded but the bingsu was so sweet, I could barely taste any green tea flavor. The best part about the bingsu was the corn flakes and mochi bits but I don't even like corn flakes. The portion was pretty generous and could easily be shared with 2-3 people, which would be nice if the bingsu was actually good. We ended up only eating less than half of it. Would I go back? : Definitely not. I've never had a bad bingsu before and unfortunately this will be the first. We ended up going to Chateau de Chantilly Cafe afterwards because of how unsatisfied we were with our experience.

    I've been here many times and the mango cheesecake bingsu NEVER misses. Literally one of my…read morefavorite desserts ever. The mangoes are sweet. The cheesecake bites are so creamy and yummy. The snow is milky and soft. The cereal adds a very nice texture. The vanilla ice cream on top is a a pretty sizable scoop. It's a big portion for one person, so I recommend sharing or just ball hard on your own. The croffle choco was So yummy as well. The texture was crispy and soft. The warm waffle with the cold ice cream is a wonderful contrast. The chocolate sauce kind of reminded me of Nutella. The Blue Portion-ade wasn't worth it imo. It pretty much tasted like watered down Sprite. Despite having two desserts, I still wouldn't say I was sugar overloaded. They weren't TOO sweet where I felt sick afterwards, but I was definitely stuffed. I'm a big fan of the self checkout and just grabbing your tray of food without much interaction. To some maybe it feels a little cold? But to me, this is paradise to not have much interaction prior to me devouring the food. Overall, I love coming here and eating yummy desserts in a chill environment!

    Softspot - desserts - Updated May 2026

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