All the ladies are so grumpy here lol Put a smile on your face and greet your customers and you might get a tip :( read more

Was busy but got my smoothy very quickly and with good customer service. Food smelled good read more

Tropical Smoothie Cafe - Smoothy bar - Juice Bars & Smoothies Near Me - El Paso, Texas

Always nice to enjoy the green smoothies even though I switch it up to something with peanut butter here and there.

The main complaint that I have is that they take pretty long with orders at this specific location. I usually go to another location in the westside. I go to this one when in the eastside. Anyway...It took around 20 or 25 minutes to receive my order of 2 smoothies. I didn't want pineapple or mango juice in one of my orders. Not sure if the order took long because of this? I ordered 2 Limey Blimeys. This is my favorite smoothie from Tropical Smoothie. it's the only one I'll order for myself. I always like mine with lime, strawberry and Splenda minus the pineapple and mango juice. I ordered my son a regular one without the Splenda. He enjoyed it. I didn't want to order food during this visit. When I do, I order the buffalo chicken wrap or the Thai salad. Both aren't spicy for me but they have a good flavor to them. I can't forget the jalapeno chips! I also like the peanut butter and honey wrap for breakfast once in awhile. I'll definitely order again! Besides the order taking long to arrive, the customer service and cleanliness was good. I have their app and it's pretty cool! They often give you discounts and rewards. For example, they give you $5 on your birthday. I wish they had a drive-thru but I don't think they do at any location. For sure not at this one or the one I go to on the westside. read more

Imagine coming here, waiting 30 min for your order, and then getting the wrong order. That's what you can expect from this location. However, idk of any other places that don't do this nowadays. Good luck. read more

We went in 15 minutes prior to closing time on Wednesday and it was still so busy!! There were people in front of us ordering and there was still a line forming behind us. Huge group of people were sitting at one of the bigger tables and other couples and families were still seated as well. There were about 5 employees working so drinks were coming out quickly. We always order the triple berry oat with regular sugar and WOAH this drink is the best! It's usually made with Splenda but we always ask for regular sugar since we like the real thing. Cashier was friendly and everything was clean. Make sure to sign up for their rewards program and get the app for discounts! Oh and like them on Facebook because they always have promotions and cool things going on! read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - El Paso, Texas

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This place needs to be cleaned up. The food was ok , took about 15 minutes for quesadillas, but I couldn't get past the cleanliness of the place. First of all I think their air conditioner was not working it felt like a sauna. But then I looked up at the vents and fan and it's almost like they have never been cleaned. Even the vents over the food prep area were disgusting. You're a restaurant, you have to be clean. read more

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I love the food and smoothies from here but my gosh, the employees are the dang worst. I walked in and I got the ugliest looks by the guy and two girls up at the register. Not even a "good afternoon, hi I can help you up here." Nothing. There was another man in front of me that was also waiting to be attended. Apparently they were having trouble with their credit card machine but instead of saying that or "I apologize for the wait, the machine is down" they were looking at each other like idiots, laughing and making jokes. They finally attend me and the girl that is helping me out has an attitude and when she later brings me my smoothies, she doesn't even say "here you go" etc, she sets them down and walks away rolling her eyes. This location is right by the gym and a lot of people come here after their workout. I'm speaking for myself only here but I had a good workout this afternoon. I stopped by to grab some food and smoothies for my husband and I. Walking into a business with that kind of service just really kills your mood. Employees, if you can't find it in yourself to put on a fake smile for a couple of hours, then maybe customer service isn't for you. read more

There is 12 employees working and a simple sandwich took over 30 minutes to make. Lack of management seems like all 12 employees are making shakes or smoothies. Horrible location read more

Tropical Smoothie Cafe - All the orders waiting for sandwiches - Juice Bars & Smoothies Near Me - El Paso, Texas

I came on my lunch break to grab a club and smoothie. Walked up to the register and the manager (black shirt wearing braids and a black cap) didn't greet me or anything. Then just looked at me so I assumed I could start ordering. After I finished ordering she goes "is that it" with annoyed look on her face. I hesitated and responded "that would be all and gave her a look for the unprofessionalism. She asked for my name and I showed her my ID for military discount and she just scoffs and starts taping on the register screen. As a veteran owned business she sure doesn't respect service members. Every time I come to this location, the staff is just rude and disrespectful. It's absolutely ridiculous. Food and smoothies are good but the staff needs customer service training asap. read more

This place is the best. The food is fresh, the service is good and the smoothies are soooo yummy. There's really not much else to say about this place, they're all pretty much the same. The only drawback is that the smoothies only come in one size--huge! But they're priced reasonably so I don't mind how big the drinks are, you get your money's worth. I kinda feel like I should say more, but there isn't much more to say. If you've never tried this place, give it a chance, I'm sure you won't be disappointed. read more

Not a bad lunch spot. Prolly one of the best meals you can get for 10$ for a meal and a VERY generous smoothie if you're into that. I ordered the Jamaican jerk bowl and some tropical smoothie with mangos and pineapple i think. Service is very attentive, helpful, and fast which is always a great start when you're trying a new place plus tryna get going with your day. Flavor wise... ehh. I wasnt too fond of the fact that they basically rely on adding different sauces to plain grill chicken for their options. It came off tasting rather dry even with the sauce added. Then the white rice it came with...good lord. It was almost al dente and didnt help the lack of flavor to the whole thing. I give them props though for adding a bunch of romaine lettuce and good green parts too, not a bunch of the white, watery stem. I also tried their kale and apple coleslaw. It was really soaked in the dressing which is always a turn off for me in health food choices. Overall, it was ok. The setting is chill and fun and upbeat. So great place to go with friends and coworkers for a quick bite and smoothie. Just not the most flavor bang for your buck. read more

Tropical Smoothie Cafe - Jamaican jerk bowl and sunrise smoothie i think. It had mango for sure lol - Juice Bars & Smoothies Near Me - El Paso, Texas

This is my spot. Great food. Friendly staff. This has been my go-to spot for almost a year. 5 stars.

This place has a trendy feel to it and has great lighting. The first thing I noticed when I walked in was the open space and the bright colored walls. Has a very nice and happy vibe to it. I ordered the Mango Magic and loved it! Definitely quenched my need for a nice cold refreshment (which was NEEDED on this hot Texas day)! read more

Tropical Smoothie Cafe - Mango Magic - Juice Bars & Smoothies Near Me - El Paso, Texas

Love this place the smoothies are on point and the food is good! This is my second time here and I come here when I'm around the area wish there was one on the West side I would be there all the time. I love the avocolada so good! For food I got the Caribbean jerk bowl read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - El Paso, Texas

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Got the detox Island Green smoothie. Very delicious and healthy. Clean location and great customer service. Quick grab and go item.

I ordered ahead on the app - really accurate, fast and delicious, great place to study or chill

If you're looking for incompetence, you've found it. 14 people working and no one had a clue. The cashier could barely speak English and couldn't understand a very simple order (2 smoothies...lol). The girl who came to help her was friendly, but had no idea what gluten free options there were. She got another girl to help, but all of them seemed confused. I've been to a few TSCs around the country and this is by far the worst one. read more

I ordered a Turkey Bacon Ranch sandwich on ciabatta bread, it was good. The restaurant has a trendy industrial look. It gets quite busy & it took about 10 minutes to get my order, not too bad. It just seems a bit expensive, I paid almost $8 for a sandwich & small apple, no drink. read more

Tropical Smoothie Cafe - Turkey Bacon Ranch sandwich on ciabatta bread. - Juice Bars & Smoothies Near Me - El Paso, Texas

Vibrant environment, slow/med speed service, decent customer service for decent smoothies. However, I'd question the "Tropical aspect of them. It was alright. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - El Paso, Texas

la comida no es tan fabulosa pero lo más terrible es el servicio . te tratan como si te regalaran las cosas . No recomiendo por su trato al cliente read more

Me and my mother love it here a lot. Great food and everything, but the coworkers aren't really giving good service. I ordered my smoothie and I waited and hour for it and at the end they told me they don't have it. So I had to order another one. I was really upset because they should of told me earlier instead of waiting a whole hour sitting. read more

Just the clean eating we were looking for! Healthy food that tastes great with great pricing. We had the All American Breakfast Wrap, orange ginger glow and chia banana boost smoothies and would highly recommend. We are planning to return to try out more of their sandwiches, wraps and bowls! read more

Food taste great and love their smoothies unfortunately you have to wait forever to receive your order. On my last visit I had to ask for the status of my food order ....and they had lost it. Wait is usually 15+ min at peak hours. read more

Tropical Smoothie Cafe - Check your receipt! - Juice Bars & Smoothies Near Me - El Paso, Texas

I had went with a friend of mine to get a quick snack and when I had walked into location, the girl who had took my order jozlynn as it said on my receipt she had took awhile to greet us due to her talking with her coworkers. I was nice about it and let her finish to come help us and take our order, then when she started taking our order she had such a ugly attitude speaking very low, having me repeat myself almost three times, then asking if that's it with attitude then proceeded to act rude about me having a coupon that I couldn't apply when ordering online, usually that never an issue when I go into a tropical smoothie but overall the experience was not it, there was no reason to be rude to a customer especially when we weren't rude to her at all from the get. If she doesn't like her job, maybe just quit no one has her there but herself, she makes the tropical smoothie location look unprofessional. read more

This place is brand new and had a great location right by the gym. Anyway, my wife and I received a flyer in the mail for this place and decided to check it out. The place is nice inside and they have plenty of employees. We showed up right before the rush and I asked the owner who was behind the register to recommend a smoothie with pineapple and he recommended the Island Green smoothie. It was delicious and definitely hit the spot. There are so many other varieties I want to try now. My wife wishes they would offer Atkins friendly alternatives so she to could enjoy. They should definitely have a loyalty rewards program because I'd be racking up points... read more

This place is just what el paso needs, more clean eating in a comfortable environment! Love the wraps and smoothies read more

Tropical Smoothie Cafe - Buffalo chicken wrap - Juice Bars & Smoothies Near Me - El Paso, Texas

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The vegetarian/vegan chicken taste bomb in the wraps! I got the spicy Asian Thai wrap with the Beyond chicken meat with no cheese and it was full of flavor. Def must try. I tried the sunny day and sunrise sunset both really good but definitely try the Sunny Day one, so good. read more

Tropical Smoothie Cafe - Asian Thai wrap with Beyond plant based chicken - Juice Bars & Smoothies Near Me - El Paso, Texas

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Gym type dude and am in El Paso on Temporary Duty. I need my protein/smoothie fix. These smoothies suck; well more that the employees don't know how to make them I suppose. Been here 4 times and only return when desperate. Nice people, nice place, smells good, but with a name that has "smoothie" in it, I expected for their smoothies to be good or better. Oh yeah, I literally made this Yelp account to say how bad it was. A let down for sure. read more

This place is refreshing and affordable! The smoothies are made with excellent proportions and the food looks as good as the smoothie tastes! Fours stars because it can be a potential study space-- something El Paso needs! Cue the wi-fi! read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - El Paso, Texas

It's an okay place. Smoothies are good but their salads have always had bits of wilted lettuce or spinach. Today was the first time that I waited longer than 10 minutes for a mobile order and there really isn't a distinct waiting area for pick up. Idk if the blonde was a manager but all she had to say after seeing me waiting for a while was "what are you waiting on?" When I told her, she said "oh, there's a bell" and rang it...as if anyone would know that because there's no sign, just a bell on the counter by the register. It misses the mark on the whole purpose of a mobile order. 3 stars for the smoothies, not the customer service. read more

I ordered the turkey bacon ranch sandwich with a mango madness smoothie & my sister got the club sandwich with a peaches n' silk smoothie. They arrived quickly even though the restaurant was busy. I enjoyed the sandwich & the portion size was perfect. The smoothies were very large for the price. I look forward to going back. read more

Horrible service. Called over 10 times for someone to pick up. The GM Savanna was no help.

Usually super happy with this place. Smoothies turn out amazing, wraps and sandwiches, on point. Seems like there are some newer employees this time around, and the smoothies didn't turn out as great as usual. They still get 4 stars simply because I know they're usually better than this. Regardless of today's visit, I'll be back. read more

This store is the only store with very lazy and full of attitude workers but the food it good.

Ordered using the app to save time and streamline the process. Had never used it and placed the order. Arrived and was helped quickly but for some reason they were unable to find my order? Instead of making my experience a pain a young lady made my order immediately and got me on my way and explained the app to me as well! Great employee for sure!! Made my experience pleasant when most would handled it very differently! read more

I love this place! The smoothies are so good and and their wraps as well! The staff is very friendly This place can become addicting read more

Per my 9 year old foodie, a 5 star rating for them. She's in love with both the orange smoothie and the avocolada. Great service too.

They make great fruit smoothies. They are very fruity and definitely filling. I have not tried the protein smoothies, yet. The wraps are amazing. I tried a chicken wrap and it came with vegetables. Yummy. That's where I got my vegetables. The service was quick, and served with a smile. I will definitely return. read more

I really hate to rate Tropical Smoothie so harsh however Corvid is a very serious health concern. A male employee was seen removing his mask while behind the juice bar. He then was seen wearing the mask below his nose while we were reporting him to management. He was also seen sweeping with the same gloves that he used to make a sandwich and cleaning his prep area. The issue was reported to the manager (Andrea). I will say that all of the other employees were following safe practices while preparing food and drinks. Thank you to them. read more