We needed cameras for our small residential business and was contacted by Vitaly. Vitaly was quick…read moreto schedule a walk through with me, provide an estimate, and schedule the job. We wanted a few outdoor and indoor cameras. Vitaly and his team were able to install all cameras, wiring and the main box seamlessly. The camera quality is great and the setup on viewing it on our phones was very easy. Vitaly was very easy to work with and as a new business, I really appreciated him accommodating to our specific needs as well as giving us a reasonable price. Overall, the service they provided was excellent. They displayed a great deal of professionalism with how they communicated from start to finish. I cannot recommend Vitaly and the Lancelot team enough. Thank you so much! I will be contacting you again if we need more cameras.

I am extremely pleased with the work and the service provided by Lancelot. I had them install…read moreprosumer networking equipment. We went with Ubiquiti UniFi equipment. I purchased a Universal Cloud Gateway Max, three U7 Pro wall access points and two switches. Vitaly came out to look at my setup and he fine-tuned his recommendation after seeing my home and hearing my use case in detail. Instead of selling me the most expensive equipment he could, he explained why it was overkill and recommended one that was perfect for me. Ihor installed it and did a phenomenal job. It was a clean, fast and efficient install. He placed the access points properly and tuned them correctly. My network now runs perfectly. I felt they did high quality work at a very fair price. I can't recommend highly enough.

Worst company ever. Door to door tactics and have been consistently harassing me even after I sent…read morean email to be placed on their "no-knock" list. A sales rep tried to open my front door on 06/19/26 and returned today to ask me for a bottle of water after I refused their services.

Worst company. Sales people lied to me. Defective equipment. Worst customer service. 1 hour on…read morephone every call. Systems been offline 4 months and they still charge me for monitoring an offline system. Vivint should be shut down.

This company is an absolute scam! Stay away and find another provider. I have signed for a 5 year…read morecontract at a vulnerable stage in my life. That was the biggest mistake. The stupid system only worked for a year. It's been broken. I called to have someone trouble shoot me on fixing it but they said it would cost extra to have someone fix it. I just waited till my contract expired and no one told me when I called it automatically renews for another 18months. They want me to pay for something that's useless to me and I paid off my 5 year contract already. STAY AWAY! I don't understand how people can work for this company. There is better companies out there that don't need to do business like this. Choose wisely before signing this contract.

There's a lot of different alarm systems out there and it can be extremely frustrating. I was…read morefortunate enough to run into two young men knocking in my neighborhood. I told them I was interested but was not interested in paying an arm and a leg on an alarm system. They assured me that I would be able to afford a quality system at a good price. Fortunately, the prices the quoted me were more than reasonable. It was refreshing to get the quotes directly without any run around, just to the point. The installation was quick and the system worked perfectly. I waited a month to see if they prices they quoted me were what they said and sure enough they kept their word. No hidden fees. Thank you NorthStar! I have peace of mind physically and financially!

Great experience with Safe & Secure Alarm Systems! John V was professional, punctual, and very…read moreinformative throughout the entire process. He came to our home, assessed all vulnerable areas, and gave us great recommendations without being pushy. Within a week, the installation team had our home secured and the process was smooth from start to finish. Thank you John for giving our family peace of mind!

Why did I select Safe & Secure Alarms? As a Senior citizen,…read morewith a short term memory loss, being aware of Scams & Fraud in Las Vegas by my age groupl I have wanted to travel like other retirees and leave my home Safe and Secure while traveling and discounts while benefits for homeowers insurance for an active monitoring service. My recommendation for future business practices with alarm companies like SAS Alarms. Read all of the terms and conditions of the conditions of the agreement before you sign any agreement. Any questions you have or doubts don't sign until you get advice from a professional it will save you money and time. You may find that you more responsibility to be in compliance with alarm companies terms and conditions than you expected. Clauses like the company is not responsible for any verbal promises made by employees. The credit application is not only a credit worthiness. It can be used against future credit ratings if not fully in compliance or back out of the contract for unforeseen reasons or dissatisfaction. Watch your credit card charges you many be charged for services even as I was which can result in a credit card dispute. Do not rely on the office manager or billing clerk to correct anything you think is wrong. Above all remember you cannot rely on verbal promises it changes as much as the weather in Las Vegas. If you cancel your system, your fault their fault or not satisfied the service. Keep in mind that credit application it can be used against you in unfavorable credit reporting. A question never asked, does anyone have power of attorney over your actions the answer is YES. My daughter and the point of contact for any emergencies that may arise. Any future comments or concerns may addressed to her. Brian Laffery is the sales representative who initialed the agreement on the inactive alarm system in my home. He did a through floor plan agreed to my terms to keep the current system in place and have the installer check the all circuits to insure they were still active and install a new attachment to the current panel box for $99 dollar install with $49.50 up front $49.50 upon completion using my credit card. My questions was there a requirement for a credit application on the original only and why didn't appear on my copy?? Why did Brian never consult with me on the reverse side of the additional terms and conditions of the agreement. Which may have been a factor in accepting or rejecting the S&S agreement. Side didn't notice it for months after signing it with a friend point it out to me? Installer took about 20 minutes to install an attachment to the Control Panel. I pointed out all the window, movement and door circuits, inside screamer. outside bell which notifies neighbors since it my be ancient to the young installer. I request a new battery for the control panel, and couldn't remember the last it was replaced and didn't want a communication breakdown!! I was told by the installer that the office manager/billing clerk it was $59 plus tax which had to be paid upon install??? Why would a battery be charged against a if a completing new system for $99 same billing clerk charge $199 for install to my credit card Disputed with credit card company had one other isse with another credit on the account Is currently inactive with a new credit card pending. Issue of a password, some how after checks of the system technician set up the security password to this system not Brian, with in Bold Letter Attention is directed to Conditions on the Reverse Side and had me back date it 3/4/2026. More than a questionable business practice!!! I am awaiting a response from your company with a detailed explanations of each of your business practices. No accredation with the Better Business Bureau and which can be referred to the AARP Nevada stop Scams and Fraud hot hotline!

Just bough a home and had a conversation with Austin Martin about installing a new security system…read more The conversation was great and he was very attentive to what I was looking for. This review is a little different, but after agreeing to the terms, but before the full install was completed, I decided in the end that I did not need a system at this time. I am giving a good review since Austin was very kind and understanding when it came to cancelling the service. The technician, Will, was also very helpful and did a great job and patching my walls when the equipment was pulled. Although I didn't go with the system, I would like to say that the service that I got from the two gentlemen was awesome.

signed up when I first moved in as they came to my front door and it made good sense however, the…read morevery next day I found out I was diagnosed with cancer and that my insurance was not going to be covering 85% of my treatment. When I canceled the "manager, he be graded me told me why would you sign up in the first place that is so childish what you did was very childish only children do that. Now I'm 67 years old and they do have a cancellation policy.never let me tell him nor would I want to tell him that I was diagnosed with cancer. I do not recommend this company at all very very unprofessional.

Absolutely terrible!!! They make promises that they don't keep like telling you no charges for…read morecoming out to fix their faulty equipment, this is not true and their equipment is definitely faulty- in a dangerous place like Las Vegas just know that you will not be safe but you will be in debt with their contract and non working equipment!

This is to follow up on an earlier review about the stellar customer service from this top notch…read morecompany which regarded how my cameras don't work or catch anything in addition to being lied to by the initial salesman. My neighbor directly across the street has been dumping their household garbage in front of my home for several weeks now - the camera very clearly mounted in my driveway has not picked up a single instance. There is also not a single obstruction - the view is completely clear. We only figured out it was the weirdos across the street from the address label on the box left in front of our home. Oh yeah, when we explained to the owner that we were lied to by the initial salesman, the owner's response? "Well he doesn't work here anymore." But we are still locked into a contract that was sold to us with false and misleading information - interesting, right? Go somewhere else to protect your home - mine is 100% unprotected but until I have the time and money to take this business to court to get out of the contract, I am locked in and forced to pay every single month.

The app for the cameras is a great tool, and Alex is always friendly with any questions and offers…read morea warranty in case there's any issue with the installation

We had Alex install a new surveillance system in our home since our old one was on its last leg. We…read moregot a few quotes, but Alex was the only one who really listened to what I wanted. He set us up with a system that works great, way better than our old one, and gave us exactly what we were looking for. Installation was quick, neat, and hassle-free, and Alex was (and continues to be) extremely responsive. He even provides aftercare, which gave me peace of mind. On top of all that, I feel the system was a great value. I'd definitely recommend Alex and Las Vegas Surveillance Installations for any surveillance needs.

The guys came out yesterday, early and ready to work. they were professional knowledgeable and very…read morefriendly. I understand why they are so busy. Great work!

Las Vegas Tech Pros are best in Vegas for all tech needs. They're fast, professional, and very…read morefriendly. Great price and communication. Got new NVR and camera installed at new home, and I will not go anywhere else when I want to add something in the future. Or need troubleshooting help. Thanks again, team!!