Great customer service and product quality. Highly recommend them to anyone needing camera system…read moreupgrade.

Big thank you to the team at DMC (Kory in particular) for installing my Starlink antenna on the…read moreside of the house. I called on a Monday and had an appointment for a site survey/possible install on Wednesday, same week. Kory and I talked about what it was, Starlink is a space based internet antenna company from SpaceX (an Elon Musk company). These antennas provide internet to mostly rural areas underserved by the big crappy ISP's. Kory was great, had all the right tools and even had the mounting hardware for me as mine still hadn't shipped. Quick/clean install through the attic so there's no ugly wires on the side of the house. I would highly recommend this company for installing your equipment.

I was really pleased with their service. They are very knowledgeable, professional, and friendly…read more To give you an idea of the work that was done. They successfully mounted my home entertainment speakers on my ceiling by going through the attic. The final look was clean with no visible wires. I appreciated their candidness and ability to work with me on prices and equipment. I would recommend them to anybody!

I'm nearing the end of an extensive project to modify an upstairs room into a proper home theater…read more At every stage of this process--from initial brainstorming to projector screen hanging--I've felt VERY fortunate to be relying on the professionalism, expertise, and integrity of Don, Bill & Carolyn at Image, Sound & Control (IMSOCO). Although I had been using the room as a theater for several years, turning it into a proper theater required some serious effort including removing and relocating one wall; rerouting the A/C system; building a riser; remounting doors; installing and wiring computer-controlled lighting; and of course, permanently installing and organizing the previously tangled network of cabling. I was prepared to spend a few bucks on this because having a permanent, dedicated theater was a lifelong dream; but like most of us, I didn't have unlimited funds. Here was the first sign that IMSOCO was a superior choice. At every decision point, Don & Bill have had one eye on "doing it well and right" and another eye on respecting my budget. This extends from shopping for high quality but cost-effective products (chairs, screen, etc.) to integrating my current audio/video gear into the A/V design. And that respect for budget isn't just lip service. On the few occasions that part of the project took a little longer than expected or didn't go quite as efficiently as Don intended, my bill was voluntarily adjusted (without any request from me!) so that the inconvenience didn't come out of my pocket. That's extraordinary integrity at work. Before any actual construction began, Don meticulously discussed EVERY IMAGINABLE detail of the project and prepared CAD drawings to pin down measurements, features, wire runs, and the like. Further, throughout the project, Don (who is officially the most detail-oriented person I've ever met, and therefore, EXACTLY the guy you want supervising a project like this) thought, rethought, and consulted me on every choice and refinement, including proposing solutions I would NEVER have thought of (and I've been doing home theater as an amateur for nearly four decades, myself.) Key to all of those choices is Bill, a professional musician with decades of audio/video experience. Since I'm a musician myself (and an audiophile old-timer), I appreciate that Bill brings to the project an authority and comfort level that can only be realized with a true meeting of the minds. He knows how high-quality A/V should look and sound, and how to get there whether your budget is unlimited or down-to-earth. Every expense was precisely identified and approved in advance, and the billings from Carolyn were detailed and clear. No hidden charges, no surprises, all up front and in the open. Finally, Don, Bill & Carolyn--and their team of pros who have participated on the project (with their own contributions of expertise and creativity)--made this experience a helluva lot of fun. When the project comes to completion, I'll post a photo of the final results. At this point, I wanted to chime in with an endorsement of IMSOCO for anyone who is considering a new audio and/or video system, or adding automation to their home. You'll enter into a project with Image, Sound & Control with a superior professional relationship, and come out of the project in an authentically friendly relationship--and a MUCH IMPROVED home entertainment/automation setup.

Joey was amazing! We were planning to get solar companies at some point in the future and Joey came…read moreknocking on our door and showed us that we don't need to wait. He is extremely personable and knowledgeable. He answered all our questions. The panels were installed about 2 weeks after our consultation (even more impressive that it happened over the holidays). The panels are with Tephra Solar which seems to be a great company. They filled out all the HOA paperwork and made the process easy for us.

I bought a house last year and filled out some solar things on the web. Several people came by and…read moreit was very confusing so I waited. Then Joey from Smart Connect knocked on my door and made everything easy! He answered all of my questions and I had a lot! He did the estimate and explained the best panels that they use. Then suddenly my heater went out! Again, Joey to the rescue! He explained that this could be rolled in to my solar install and I could have new heaters and new solar and qualify for a nice tax credit as an added bonus! He referred me to another super nice hvac company and they were just the BEST as well! Good people know other good people and I really appreciated them all! Just all around super professional and wonderful people. During a time when I was super stressed with some medical issue worries and no heat in November when it was getting colder.....Joey and his company took care of everything. They gave me what I felt was a more than fair price and just coordinated it all. My solar is working nicely, the Tephra install crew was very nice and I just really can't thank them enough for really doing their best and taking care of me with great customer service during that time and continued checking to make sure I'm happy with the solar. I'm SO HAPPY! I think about it every day when I look outside and see the sun and think about the power that is being produced! If you are thinking about using this company I definitely recommend them and I'm kind of a tough customer! Thank you again! I posted photos as the install does look really nice!

Horrible experience everyone is pretty much trying to scam you, they will try to give you the run…read morearound just to get you off of the phone. It is ridiculous ADT is terrible still haven't received my money wall still hasn't been fixed.

I contacted ADT today due to the fact, they have been double charging me from a house that I moved…read moreout of in December 2021 when I realized I was being charged for two properties. They told me they will only go back and credit me for one year, when they have been automatically debiting my credit cards. The service has not been good and the refusal to pay me the money that they stole from me which is to the total of $500 will not be refunded to me.

The job was not left to our standards and what we were lead on to expect. Our surround sound still…read moredoesn't work, the WiFi antenna installed upstairs works half the time and the other have with no connection. Our ceiling was cracked by one of the staff and our downstairs outlets were shorted yet Fabian kept stating it was impossible that it was him. Yet he or his company were the only ones that touched the wires and that were in our attic. They ruined our newly painted wall, left it dirty and also scratched it, there is a gash in the wall. So now we have to get it repainted and patched. He kept implying we did it. They also charge high for below average work. Do yourself a Favor and look elsewhere.

I had 3 TV's to be mounted with the wires hidden. He responded promptly, had competative pricing,…read more arrived on time, knowledgeable, professional and my TV's look great! Thank you!

May 8 2025, we had the exact experience with a no show appointment. Our problems continued to a…read morepoint where 360 Alarm gave us no option but to cancel our service. The worst customer service we've ever had with any business. Definitely would never use them or 360 Alatm

Called me on Monday, October 28, 2024 to make an appointment for Thursday and gave me a 4 hour…read morewindow. I took the day off since it's a mid day appointment. No show and when I tried calling them, no answer either. So unprofessional and inconsiderate of people's time.