Great experience with Safe & Secure Alarm Systems! John V was professional, punctual, and very…read moreinformative throughout the entire process. He came to our home, assessed all vulnerable areas, and gave us great recommendations without being pushy. Within a week, the installation team had our home secured and the process was smooth from start to finish. Thank you John for giving our family peace of mind!

Why did I select Safe & Secure Alarms? As a Senior citizen,…read morewith a short term memory loss, being aware of Scams & Fraud in Las Vegas by my age groupl I have wanted to travel like other retirees and leave my home Safe and Secure while traveling and discounts while benefits for homeowers insurance for an active monitoring service. My recommendation for future business practices with alarm companies like SAS Alarms. Read all of the terms and conditions of the conditions of the agreement before you sign any agreement. Any questions you have or doubts don't sign until you get advice from a professional it will save you money and time. You may find that you more responsibility to be in compliance with alarm companies terms and conditions than you expected. Clauses like the company is not responsible for any verbal promises made by employees. The credit application is not only a credit worthiness. It can be used against future credit ratings if not fully in compliance or back out of the contract for unforeseen reasons or dissatisfaction. Watch your credit card charges you many be charged for services even as I was which can result in a credit card dispute. Do not rely on the office manager or billing clerk to correct anything you think is wrong. Above all remember you cannot rely on verbal promises it changes as much as the weather in Las Vegas. If you cancel your system, your fault their fault or not satisfied the service. Keep in mind that credit application it can be used against you in unfavorable credit reporting. A question never asked, does anyone have power of attorney over your actions the answer is YES. My daughter and the point of contact for any emergencies that may arise. Any future comments or concerns may addressed to her. Brian Laffery is the sales representative who initialed the agreement on the inactive alarm system in my home. He did a through floor plan agreed to my terms to keep the current system in place and have the installer check the all circuits to insure they were still active and install a new attachment to the current panel box for $99 dollar install with $49.50 up front $49.50 upon completion using my credit card. My questions was there a requirement for a credit application on the original only and why didn't appear on my copy?? Why did Brian never consult with me on the reverse side of the additional terms and conditions of the agreement. Which may have been a factor in accepting or rejecting the S&S agreement. Side didn't notice it for months after signing it with a friend point it out to me? Installer took about 20 minutes to install an attachment to the Control Panel. I pointed out all the window, movement and door circuits, inside screamer. outside bell which notifies neighbors since it my be ancient to the young installer. I request a new battery for the control panel, and couldn't remember the last it was replaced and didn't want a communication breakdown!! I was told by the installer that the office manager/billing clerk it was $59 plus tax which had to be paid upon install??? Why would a battery be charged against a if a completing new system for $99 same billing clerk charge $199 for install to my credit card Disputed with credit card company had one other isse with another credit on the account Is currently inactive with a new credit card pending. Issue of a password, some how after checks of the system technician set up the security password to this system not Brian, with in Bold Letter Attention is directed to Conditions on the Reverse Side and had me back date it 3/4/2026. More than a questionable business practice!!! I am awaiting a response from your company with a detailed explanations of each of your business practices. No accredation with the Better Business Bureau and which can be referred to the AARP Nevada stop Scams and Fraud hot hotline!

I had a new security system installed today, and Bassem was absolutely outstanding. He was here for…read morenearly 7 hours and worked with such professionalism, patience, and attention to detail from start to finish. Not only did he complete the installation thoroughly, but he also went above and beyond by running new wiring to make everything cleaner and more secure. He even noticed my air conditioning tubing was loose and took the time to tape and secure it -- something he didn't have to do, but did simply because he cares about doing the job right. It's rare to see that level of dedication and pride in workmanship. Bassem truly exceeded expectations, and I'm incredibly grateful for his hard work and integrity. If you get him as your technician, you're in excellent hands!

Garbage company and over priced JUNK! They system is utter…read moretrash! Rewind Function is total garbage. Notifications are ALWAYS DELAYED. Pulling up camera footage takes MINUTES when it should be SECONDS! Recordings are not always available, too many "source error" messages. They are CHOPPY when reviewing what footagebyou van review. I cannot believe I am on the hook for over $2K for this crap!!!! The list of negatives outweigh ANY POSITIVES this "security" company MIGHT have. DO NOT TRUST THIS COMPANY, DO NOT GIVE THEM YOUR BUSINESS!!!!! THEY ARE NO BETTER THAN SIMPLISAFE.

We had an excellent experience working with Moe. He responded quickly and efficiently, helping us…read morewith all 5 of our store locations as well as our office. He installed the new camera app, fixed multiple cameras, and made sure everything was working properly. He is very professional, patient, and friendly. He took time to answer our questions and explained everything clearly. On top of that, his pricing was very fair for the amount of work completed. We highly recommend his services!

Wife and I work from home and we needed to expand our hard wired locations and improve WiFi signal…read more Joe was on time, did a quick diagnostic, and made recommendations that made sense. Felt like he was looking out for me as a customer and took time to talk through the high level details of what he was doing. Everything works great! Highly recommend.

I contacted Fabian for Ethernet connection for my home office. He's responses on yelp was prompt…read moreand nice. I was able to arrange a service in a day and he kept his appointment on time. Excellent service and skill. The issue was addressed quick and solution was provided very fast. He's charge was reasonable too. Friendly, professional, knowledgeable. Highly recommended.

Horrible service! Stay away. JF Technical put cameras in my home a few years ago and left a hole…read morelarge enough for a rat to get into my attic. After dealing with that, JF Technical was contacted and claimed it was not their fault after they admitted there was a small hole left unpatched. According to Fabian, the owner, a rat could not have fit through that hole. Fast forward two years and the job was still not complete as I wanted two cameras in my dog run that had two-way communication. Clearly, that was almost too much to ask as it took two years to get installed. We have never been able to get our cameras on our iPads and were told it was the iPad configuration. Seriously, it's an iPad, how many different ways can it be configured? They also failed to secure the wires that were pulled to the rafters or at least tuck them out of the way. A few years after installation was complete our heater needed to be serviced and the technician refused as the wires were run on top of the unit making it impossible for him to work. Since then, I have had the system completely removed and had CAT6 wires run, and a new camera system installed. Stay away from this company as it will just cost you double in the long run. Now, we love our new system however, it cost us over $10,000 to get here.

I totally forgot about this location as I once use to live in Summerlin & I have been in here years…read moreago. I was just in this shopping plaza the other day to get my hair done & I remember that this was here....super happy because I needed to register my car & this location has a kiosk that you can do it on. I don't know about you but I dislike going to the DMV with their long waits. This kiosk is great, easy to use & fast! There was a newby using it upon my arrival but had an employee helping him out. Once he was done I jumped on. Make sure you check your odometers' reading & bring your postcard from the DMV because there is a barcode on there that you scan. I think you can still use this machine without it but you will be inputting info. Takes CC & debit. You will get your registration with a sticker on it printed out. There is a fee to use the machine, I think it was $4.00? This location is big inside with lots of desks for the employee's. I wasn't greeted or spoken to upon arrival or while there. Guess they assumed I knew what I was doing??? LOL But I was surprised that no one asked to see my AAA membership card, but maybe you don't need one to use their machine? Not sure what else goes on in here? They use to give you maps & books with hotel & travel info. when you ask for certain states, if you were traveling to them. I believe they stopped doing their books but not sure about the maps? Store was clean & desk areas look presentable.

Convenient DMV Kiosk available at this location. A customer service representative came over to…read morehelp me navigate the DMV Kiosk for a flawless experience.

These guys were great in helping me upgrade my WiFi and home Ethernet system and streamlining my…read morecloset panel box! So smart and fast and kind worth every penny! So knowledgeable and helpful and they got me up and running a full day earlier than I was scheduled! Very impressed with the guys and they got me more than double the speed I had before!

I made an appointment with them for an in-home estimate. They never showed up and never called me…read moreback. I guess I'll be doing business with another company - lol!

The Gentleman is Very professional, on time, polite, you won't regret it. I was messaging with…read moreother companies though yelp app but they were rude. Do I decide to contact Arm Electricians.

Armen replaced three hanging light fixtures, two thermostats, an outlet with a wiring issue, and…read moreinstalled a Satic Shield Power Perfect box for us. Each of the light fixtures ended up having their own issue that he was able to diagnose and fix on the spot. He was very easy to schedule with via text message and even came out the same day to provide an accurate/reasonable estimate. I would contact him for any of your electrical needs.

One of our longtime vendors, for thirteen years now. I've been here at my company since 2009, so…read moreI've also been dealing with them for a long time. This company monitors our Fire System and our Alarm system. By telephone, it does take some time to reach a live person. You must select which service you need: commercial or home. It's a few minutes though. You can also monitor your system using their online portal. It is alright. I've been on there enough to know my way around to navigate. Otherwise, I could see how it would be deemed: not user-friendly. Things became easier for me when I was granted "Admin Access". I usually also need to call them to set our systems on "Test" mode when our there is service on our HVAC system or when our Fire System is having the quarterly test. There are several areas they they need access to such as the fire riser room, the monitoring box, and the rest of the panels, which are all over the property. Sometimes the service call turns out to be that the batteries need to be replaced. I like that I will get an email when the tech is on the way over; this just gives me a heads up. Some vendors assume that I am here all the time. Yes, I work full-time.

ADT double-charged me nearly $100 for my June bill. When I contacted customer service via chat to…read moreinquire about the charge, I was informed that the issue resulted from a billing error on ADT's end. Despite acknowledging the mistake, the representative refused to issue a refund. I spent approximately 30 minutes on the chat trying to resolve the matter with a representative who repeatedly failed to understand my simple request for a refund. Frustrated, I decided to call customer service instead. Unfortunately, that experience was no better. The representative I spoke with also refused to process a refund and stated that the only option available was a credit toward my July bill. This is unacceptable. The error was caused entirely by ADT, yet I am being forced to wait for a future billing cycle to recover money that should never have been taken from my account in the first place. When a company makes a billing mistake, the appropriate remedy is to promptly refund the customer--not retain the funds and offer a future credit as a substitute.