If you're looking for professional, timely and well thought out closed circut video surveillance - call In The Sky.
My husband and I made the (common) mistake of installing our own wireless cameras a few years back, and it was an absolute waste of our time and money, the cameras burn out in this Vegas heat, they have horrible picture quality, and they caused problems with our internet due to the amount of bandwidth.
I called a number of companies for estimates. Many required residential installation to have a monthly monitoring fee, but those who didn't I explained what we were initially looking for, and to schedule estimates.
In The Sky was actually the first company I scheduled with. I called at 11 in the morning, on a Wednesday, and my call was immediately answered by Ronny. He checked his schedule, and he and Tommy said they would come at 2pm that afternoon. Not only did they come, but they called that they could be half an hour earlier.
Three other companies I called the same day said they would call me back to schedule.
When Ronny & Tommy arrived they took the time to listen to what our needs were, and were very thorough as we went through our home (2 story) and property. They spent nearly 45 minutes with me here.
I had some concerns when they left based on Tommy's initial thoughts of how we could run the 4 cameras. So when we received the written estimate on Friday, I shared the concerns via email with Ronny and he arranged to have another tech, Aaron come to our house on Saturday.
I can't praise Aaron enough. After a full day, he came out on a Saturday at 5pm and he did another complete walk through and was able to find an alternative, workable wiring solution for the set up we needed.
Now in this time - 2 of the other 3 companies never returned our call for an estimate, 1 called and said flippantly - "lady, so I don't waste my time or yours...it would be a minimum of $2500 for 3 cameras, so call me back if you think you're interested". Well there's a way to lose my business!
In the Sky quoted $1150 (plus tax) for a complete HD 4 camera system with labor. One of our questions had been if they would offer a cash discount, and Ronny removed the $61 tax.
Back to Aaron's visit on Saturday. He was able to alleviate our initial wiring concerns to our satisfaction. Because of our schedules, we had asked if Sunday installation was an option, needless to say - In The Sky made sure we were accommodated.
Aaron and Tommy arrived promptly at 7:30 a.m. the very next day. Our installation went very smoothly. Our entire installation took approximately 7 hours, and we were all set with CCTV Surveillance. We had purchased a 2nd modem for our DVR so it could be installed in a more convenient wiring location, but could not attach it to our Cox account until Monday, so Aaron returned on Wednesday afternoon (based on what was convenient for my schedule) to wrap up our remote access.
We are VERY pleased with our decision to have In The Sky handle this job, and highly recommend them! read more