We were looking for a 2026 Toyota Sienna and visited a couple of dealerships in different cities…read more We met very pleasant and informed salesmen but felt pressured and limited to buy not what we wanted, but what they had to sell. ...Until we went to CABE TOYOTA in Long Beach. We were introduced to Tara, a very well informed and experienced saleswoman, who warmly welcomed us, sat us down and listened to what we specifically were looking for in a Sienna. Within a few days, she had located exactly what we wanted without any sales pressure or needing to buy packages of options we were not interested in. If you want a pleasant Toyota Sales experience, ask for TARA!

Great customer service from Jaime! I had an issue with my…read moremicrophone, voice command, SOS not working so I knew I needed to take it to a dealership. After bad experiences with other Toyota dealerships (trying to talk me in to repairs that were needed), I decided to try Cabe. First, I love that they mark the cars by who has an appointment and who doesn't. Jaime called me when I got home..... he discovered my warranty had not expired yet so repair was covered! Called again to let me know part wouldn't be in until the next morning so I would get it back Saturday. I asked if it would be ready by 11:00 because I had to be somewhere at 1:00, If not I would pick it up by closing. He said he'd try his best to get it done by 11:00. He called at 11:00 and said it was ready! I loved that he kept in touch throughout (I've never had that experience) Great experience with everyone there!

I've been coming to this Honda location for years (one financed, then traded in & two leases), and…read morethe service has been inconsistent. I have had bad experiences in the past, but working with DONYA recently to buy out my lease was the BEST EXPERIENCE I've had with Honda. SHE SPOKE TO ME LIKE I WAS A HUMAN, not just a sale walking through the door. We had a great conversation for about 20 mins before we even started talking about my car. Once we got into the buy-out process, everything was communicated amazingly, and she did everything she could to make sure I left happy (which I did). If you go to LB Honda for a car, I highly recommend calling ahead and scheduling a chat with DONYA QUINTERO!!

Probably going legal! As much as I wanted to have a positive outcome and I gave them so much…read moreopportunity to do it and give me a call back. I've given so many chances so many tries it's been so many years of just bypassing having to escalate. But they leave me with no choice. I would never purchase a vehicle from here. I feel awful for the sales people trying to make money after the crap that I've seen I cannot imagine anybody wanting to continue any kind of relationship with this company. Paragraph I would most definitely go to some other location and better pricing. I would check out Riverside for example. That's where I'm actually going first to see if they want to try to do with this location that I purchased my vehicle from refused. They pretended like they fixed a recall which is air-conditioning. So obviously living in this heat it's necessary to have that and not get charged 1600 from another location to try to fix it. I have never seen such mismanagement such poor execution. Especially to lie and say that they did something and they're not only did they not fix what they were supposed to under warranty because they were overbooked so much and their service department. But they had the audacity to remove or for some reason the oil was gone from my car when I drove for the next week. I just had the oil filled up at my mechanic I have proof of it and even if it was something that happened somewhere else why did your entire department sign off stating that they checked it? So I have records at my oil was filled for some reason it was not at your location or it was taken out I don't know what you guys were doing with it if that was necessary in order to replace the condenser in the compressor. More than likely that's why. And then you didn't even fill it back up again and you never replaced the condenser in the compressor. He simply filled it up with a coolant expected me to drive with it and then bypass the warranty date. Absolutely inexcusable! I called back I got hung up on I got passed around yeah I got told I would be given a call back and nobody called back. I have nothing but easy going about this it's not like I've been visible and even if I were do your job! What a disappointing Manager I certainly hope they get a new one. Across the board.

What an absolutely wonderful experience at Timmons Subaru--from our very first contact through…read moreworking with Russell, RC Hope i Got his name right,and Miles! I truly cannot say enough good things about the entire team. Russell came driving up in the exact car we wanted, and it was amazing! He took his time with us and explained everything clearly, accurately, and in detail. There were no hidden surprises, no pressure, and no pushy sales tactics--just honest, patient, exceptional service. He went above and beyond our expectations and even beat the price we were hoping for! The entire process was smooth, comfortable, and genuinely enjoyable. And the Oakley glasses were so cool--such a fun touch! If anyone is looking for a new car, I would absolutely recommend Timmons Subaru. We are thrilled to be part of the Subaru family and will definitely continue owning Subarus in the future. Timmons Subaru has earned loyal new customers in us. Thank you, Russell, RC, and Miles, for making this such a special experience!

Thank you so much to Miguel Lopez for being so helpful, kind, and professional throughout the…read moreservice. He really tried his best to get everything done that I requested as a customer. I'm very happy with my first experience buying a new Subaru. I hope my new car will live up to the quality and reliability I've heard about from my friends. Subaru has such a great reputation, and that's why I decided to switch from Acura to Subaru. Thank you again, Miguel, for making my first Subaru-buying experience such a great one!

Thank you Giuliano for helping me find the right car quickly but transparently! He took the time…read moreto explain the warranties and purchase details and offered no pressure whatsoever. I honestly asked for the most inexpensive car on the lot because I knew I could count on Enterprise's reputation for good maintenance and honest salesmanship. I've had the car a month now and it's driving great!

Just bought my company van from here and the whole staff was great to work with. Yohana was nice…read moreand very easy to deal with. The rest of the staff was also very nice and helpful michelle mike david they really have a great team make sure to stop by and give them a chance.

Great place to buy a Lincoln or have yours serviced here! Very good price and excellent service!…read more Another home of the LTPG low tire price guarantee. Always has a special going on for tires and alignment! They'll do a free vehicle check up or multi point inspection and give you a quote on any services or parts needed! Built Ford Tough!

Julie was amazing! She was very friendly, funny, helpful, and accommodating. We felt no pressure at…read moreall! We told her what we were looking for in a car, what monthly car payment we desired, and Julie got us what we were looking for without the haggle! Before we even considered purchasing a car, we witnessed how Julie interacted and spoke with non-office staff, and she was very respectful and kind; this left a positive impression on me. Go Julie!

We purchased my car from Newport, and have had it serviced there since our purchase. Since moving…read moreto LB, I am happy to say that I received the same great service here as well! Harry...thank you for making a mundane chore like a scheduled maintenance a pleasant one! And, while waiting for my loaner, I was eyeing my next upgrade!!! I hope my husband doesn't see this.

This will be my second review first one i was ASKED TO HAVE IT REMOVED. So they don't have bad…read moreratings. Since they believe they fixed our problems. If i coulda given this rating a ZERO i woulda done it!!! Highly DO NOT recommend buying from this dealer ship My husband and i drove about 2 hours away to get our Range Rover sport. We live in San Diego we were excited to close the deal on our new car. (Pre owned) right from the beginning there was already a light that was (i) on the dashboard, which was a sensor we mentioned it to the sales rep at the time before driving it off the lot, the sales rep said it will automatically come off once we start driving it more, which never came off. . We bought this car June 27th 2025 2 months after that the power steering went bad. We called this dealership we purchased the car from and they had us take it to our local Range Rover. The cost for the repair was ridiculous. Over 5,000 we had messaged them again stating we weren't going to pay for that because we believed they had sold us a defective car in the first place. No way this should be happening 2 months into us having a new car . Fast forward we ended up getting it fixed with a (credit) they gave us of 1,500 and took it to another mechanic shop that was more affordable. It got fixed. However we started having multiple other problems with the vehicle. Started with a transmission leak, ended up with a transmission problem. And now our car will NOT start and it's just been sitting there for about 2-3 months. Unable to fix it since it is considered a transmission problem. We believe they sold us a broken car in the first place, this car didn't even last us a full year. Yes we still have it but it's not running nor starting. It's a bit sad we're still making the payments for a car we aren't able to drive. Do yourself a favor a DO NOT PURCHASE A PRE OWNED VEHICLE FROM THIS DEALERSHIP. i am upset we drive 2 hours for this car and we got scammed. We are trying to get a case using LEMON LAW at this point. Due to the lack of service and overall experience.

I received world-class service from Jacqueline, Ivan, Andy, and Joe! From beginning to end, the…read moreentire experience was professional, smooth, and enjoyable. Jacqueline purchased my Mercedes convertible and then introduced me to Ivan, who helped me purchase my new BMW X2. Ivan was wonderful to work with and made the entire process easy and comfortable. Andy handled the financing and took the time to explain everything to me detail by detail, making sure I understood each step before moving forward. I truly appreciated his patience, professionalism, and transparency. Joe was also a great part of the experience, and the entire team worked together to make me feel valued as a customer. Thank you, Jacqueline, Ivan, Andy, and Joe, for providing such exceptional customer service. I absolutely love my new BMW X2 and would highly recommend this team to anyone looking for a first-class car-buying experience!

I purchased a 2021 7 Series from this group. Naturally, the Sales Department were attentive as they…read moreare there to make the sale. However, the remaining portion of the dealership does not care about you. I should have paid attention to the fact that there were several people in the waiting room waiting on their cars to be serviced. And when I asked about the lower rating the dealership has online, they said it was due to the Service Department. Well, I live out of town and will be getting my car serviced in Bakersfield, so the service department does not matter to me. NOTE: It took them well over a month and many follow up calls to get me the second key to our Certified BMW, which I learned later was supposed to be given at the time of sale when it is a CPO (Certified Pre Owned) sale. Now that I have had the car a couple of years, things change and I traded it in for a brand-new car. In doing so, I have this Unlimited Miles Warranty that has 2.5 years remaining on it. I called BMW to see about having the remaining amount prorated back to me in a credit. They said that I needed to speak with Long Beach BMW where I Purchased the car, Finance Department to receive this credit. I have called this dealership 15-20 times now. NEVER a return call. How Rude right? So when it comes to making the sale, they are all about you and making that money. But when it comes to service, they have obvious issues and especially when seeking to speak to them after the sale, they have no interest in speaking with you since that would involve refunding you a balance they you deserve. They are just there to make money. Don't let them fool you into thinking that they are a Service Oriented Provider. BMW makes a Nice Car. There are Plenty of Dealerships that will sell you one. You may want to look for options at dealerships other than Long Beach BMW.

Since a new company took over my old Hyundai dealership I have not been happy with that location…read more Yesterday I went to Harbor Hyundai for servicing my Kona. A young lady named Maria helped me and although she was swamped with customers, I watched her service everyone with speed and courtesy. I even told her how great she was handling so much business with sheer excellence. It is time for my lease to be up and I have already spoke to someone at this location just due to Maria's AMAZING SERVICE. LOVE THIS DEALERSHIP

Hey Scott P, In response to your remark about wanting to…read moreknow more about what happened. What happened is I walked into your facility and asked where the parts department was and the young lady that checks cars in for service pointed behind her (where your parts department is located). There was already another person waiting for parts. After a few minutes, I asked him how long he'd been waiting and he said about 5 minutes. Now mind you NORMALLY when you walk up to a parts counter (there are associates eager to help you) so I questioned why it's taken so long and still don't see anyone helping. So I pop my head into the office next to the parts counter and ask the employee if there was anyone helping the parts department? Meanwhile, you have 6 or so sales guys staring into their computers and NO HELP FOR THE PARTS DEPARTMENT. His response was, we've called them and they're on their way. So I ask, on their way from where? He says, from another location (because we're remodeling). This was so inconsiderate to have us waiting with no knowledge of any remodeling. No one explained that the Parts department had remodeling issues and that there was no one to help unless they were called to come from another location. Had us waiting (not knowing the situation). Was there for 15 minutes without any communication of parts being remodeled. It would help to POST A NOTE, HAVE YOUR EMPLOYEES INFORM CUSTOMERS THERE IS A WAIT BECAUSE THE PARTS PERSON IS COMING FROM ANOTHER LOCATION. DO NOT HAVE US JUST STANDING THERE WONDERING. So I left and went to CARSON where I was greeted by two extremely helpful Parts Guys! Like I said, GET IT TOGETHER HARBOR HYUNDAI...LEARN HOW TO TREAT YOUR CUSTOMERS!!

Probably the easiest and most hassle-free car buying experiences. My salesperson Brandica was…read moreknowledgeable, kind, and made every effort to ensure I was happy. She treated me like a person and not just another sale. It was easy and I got a GREAT deal! Thank you Premier!

Super easy! I'm super happy! I didn't hAve to walk onto the lot of dealership whatsoever. I…read moreemailed by desires in a car and it was delivered to my home days later. Fast. Pain-FREE!

We recently purchased our first new car at the Caruso Mazda dealership in Long Beach. The entire…read morestaff was personable and genuine, especially our sales rep Gio. He was friendly, professional, and genuinely easy to work with. We never felt pressured and appreciated how attentive he was to our needs throughout the process. Gio was always quick to respond, answered all of our questions, and made sure we felt comfortable every step of the way. Even after the initial purchase, he has been very helpful with answering follow-up questions! A positive experience all around.

Coming into buy a new car can be such a daunting experience. I was searching for a new car and was…read moredead set on a Toyota Rav4. When I say dead set, there was nothing that could be said to change my mind. It was exactly what I was looking for in a new vehicle... or so I thought. I was having a terrible time with Toyota and my brother in law recommended just checking out Caruso Mazda in Long Beach. I am SO glad that I listened to him. I ended up working with Godwin. I truly appreciate that I did not feel accosted when I walked into the door. He asked me what I was looking for, what vehicle I am interested in and what I have seen so far, what safety features, etc. He showed me a Toyota Rav4, that they did have on the lot. As I was viewing the vehicle, he suggested that I just take a quick look at the new 2026 and 2025 Mazda CX-5 Preferred. A very long story short... you can't get me back in a Toyota dealership if you TRIED. I had the BEST experience with the entire team at Mazda. Godwin was incredibly knowledgeable and very patient with me as I went back and forth between models. Bob (wow, best finance man in the GAME) he really took care of me and did NOT try to throw package after package at me. and I can't forget Charlie! Helping me with the messiest Chase bank experience I have EVER dealt with. I am going to be recommending everyone to this place. Thank you Caruso Mazda, I LOVEEEE my new car .