TLDR; Ask for Brian or Alfredo, you'll be glad you did. After a nightmare experience at another dealership, coming to Long Beach Hyundai was a complete 180. Brian was THE. BEST. I put him and Alfredo (the sales manager) through negotiation hell for an entire month and the whole time they worked with us, they were patient, respectful, and honest. It was clear they believed in the "more flies with honey" sales tactic. When we went in to sign and drive, they were both so warm and welcoming, it made the entire experience a breeze. The next day after signing, we realized that we had been inadvertently overcharged. Without any hesitation or pushback, they refunded us immediately. That's a dealership with good character. Don't waste your time anywhere else -- just go to Long Beach Hyundai and ask for Brian...with an i read more

Came in to look at a car listed at 17k. Long story short, I left because they came out with paper work showing the same car at 24k after all their weird dealer markups that they REFUSED to take off. Keep in mind these are optional packages that I'm already getting with the free warranty that comes with the car. It's just a scam. Anyway, James was awesome he's patient and thorough but his boss and higher ups are embarrassing . The boss couldn't even say bye and shake my hand after we spent 2 hours there lol. Pathetic. Also want to emphasize that these dealer markups are pointless features read more

The service people are Very rude, Manny the people that answer the phone Melissa is Terrible service! I brought my car for service and I left it on Thursday evening so they could start working on it first thing in the morning (my appointment was at 7;00) I started calling at 10:30, they had me sit on hold for 15min, I called back and they said they couldn't find anyone in the service department. I left a message for Manny to call me back, I called back 2 hours later and I was told the same thing At 12:49 Manny called me back and told me that they couldn't find the issue that I didn't know what I was talking about. read more

Bad Customer Service skills! If your Parts Department is located in another location temporarily, have some consideration and maybe inform the consumer that walks in expecting help! Don't apologize after waiting for over 15 minutes! That's so inconsiderate. So I took it upon myself to leave and go to CARSON HYUNDAI where there were 2 very knowledgeable and helpful guys that got me out the door in 5 minutes, after we laughed at the horrible service that I received from HARBOR HYUNDAI! Get it together HARBOR! read more

Many reviews here cite lack of transparency as a problem, and I can confirm that was aligned with my experience. I had requested to work with a woman salesperson and they initially told me that they did not employ any women salespeople (big yikes). Someone called me back and connected me with Onika, who was brought in from Chevvy to work with us. Onika was great, 5 stars. She was kind, informative, and really, she was the reason why we were open to negotiating. We test drove an Ioniq 5 and felt great negotiating with Onika. Despite asking to work with Onika, we were then presented with Brian who for some reason decided to insert himself into the sale, likely because Onika is from Chevvy. Brian had the audacity to laugh at me when I told him that I had an 830 credit score. He ran it, and it was higher than what I told him. When I addressed it, he said that he ~didn't think it could possibly be that high.~ I found his behavior both unfortunate and unsurprising. Of course the dealership that employs no women salespeople will laugh at at woman buyer who has nearly perfect credit, while at the same time, expecting our money. Of course. Brian also withheld that the lease was for 7,500 miles yearly, not the 10,000 that I was quoted in the deal I came in for. By the time I asked the question the deal had already been negotiated, they withheld that change from the original quote I was given from Harbor. I want to write this as a word of warning to those who are negotiating with this dealership: Be sure to push for the best deal possible, because not only will they withhold information from you, but they'll also demean you while doing it. I'm overall happy with the vehicle, but unhappy with their business practices. I encourage them to 1) increase transparency; 2) hire women salespeople so they can adequately sell to... 50% of the buying population. read more

Harbor Hyundai - Car Dealers Near Me - Long Beach, California

My husband and I have been shopping for a new car. Mustafa has been so helpful in answering out questions, Thank you for your professionalism. We look forward to making a decision soon. read more

After having varied experiences at other dealerships, I brought my Kona EV back where I bought it for its 120k service and was not disappointed. The people are all friendly and professional, but especially Maria in the service department. When my car was finished, my service rep was on lunch, but she made sure I was taken care of, with grace and humor. Even though its not that close to my home or work, I will be back for service :) read more

I have nothing but positive things to say about everyone at this dealership. I've worked with many dealerships for both my car and my brother's car, and this was by far the best experience. They were straightforward, easy to work with, and didn't give me the runaround. They also didn't pressure me into anything I didn't want to do. Unlike some dealers, they didn't force me to come in or require a credit check just to give me numbers, which I really appreciated. Everyone there seemed genuine and helpful. I worked with Alfredo (manager), Oscar (salesman), and Danny in finance, and they were all amazing. I would definitely recommend this dealership. They were also the most competitive in pricing, so I would absolutely choose to do business with them again. read more

Great experience! The whole process from inquiry to signing was nothing but pleasant and smooth! Dolan and Brian are awesome!

Brought in my 2017 Hyundai Santa Fe for a diagnostics test as the engine light would go on and off, while also hear the engine making noises. I was welcomed by Jesus from the service department. I thought I was coming in for a simple check. Jesus came out and notified me I'd need a new engine in the car. Jesus assured me that from the problem the car was having that the warranty would cover the engine replacement. He ended up calling me and telling me the approval from Hyundai was good to replace the engine. The engine had 105k miles on it. Two weeks later I have my SUV back and with a brand new engine in it. The warranty covered everything. Jesus also provided a loaner car for my family. I can't tell you how much I and other families out there appreciate this kind of customer service. This is something that rarely exists anymore. I paid around 380 dollars for new hoses to be added with the new engine. It would've been detrimental to my family and I if I had to look at purchasing a new engine or looking for a new car. I had no bad experience here. And I can say Jesus is one of a kind when it comes to customer service. He looks out for the customer rather than trying to stick something to the customer. Just from this encounter, if I look at buying a vehicle again...I will come here first. Thanks again Harbor Hyundai, and thanks again Jesus. read more

Harbor Hyundai - Brand new engine - Car Dealers Near Me - Long Beach, California

I took my car in last December and while there asked them about dye wearing off of the leather seats, the service writer said the manager wasn't in but would take pictures and forward the the manager, never heard back, fast forward to three weeks ago and I brought the car in for service, again no manager there to check the problem with the dye on the seats. Maria Rodriguez the service writer said she would take pictures and give it to Octavio the manager. IT HAS BEEN THREE WEEKS AND NO RESPONCE. THEY LIED TWICE. They also said I needed a safety recall item fixed, I said it was already done but they said they needed to do it. when I pressed them they admitted that it was already done but they didn't document it properly and couldn't get paid from hyundai read more

Went another Hyundai dealer earlier and had a horrible experience. By the time we arrived we were over the typical car buying sales experience. Mike was our Sales person and he totally understood our frustration. He was knowledgeable and made the car buying experience what it should be - easy. Demetri was our finance person and he too made this purchase a breeze. If you are in the market for a new car, stop in and ask for Mike. read more

Harbor Hyundai - Outside - Car Dealers Near Me - Long Beach, California

Never buy a car from them. After buying two cars from them I would never buy another one. They promised a key several times to my new hybrid Elantra. 2 month later no keys. Promises broken. Tomorrow I'm filing a formal complaint with Schools First Federal Credit Union. I'm also calling Hyundai Customer Care Department concerning their lies etc. 1800-633-5151. They should not be doing this to loyal customers. Which I am not any longer. ​ read more

I bought my car here and this used to be the dealership I trusted for years, but unfortunately the service experience has gone downhill recently. There were multiple times I left voicemails just asking for information and never received a callback. I also brought my car in several times for an issue with my safety mirrors while it was still under warranty, and the issue was never fully resolved. Recently, I called about an oil change because I hadn't been receiving the usual service coupons anymore, and the experience just felt very dismissive with no effort to help or work with me on pricing. I'm leaving this review because I've been a longtime customer and genuinely hoped for a better experience. I'd be happy to discuss this further if someone from management would like to reach out and help make things right. read more

Did my 16k miles service which is just cabin filter replacement, tire rotation and wheel alignment. I was first in the appointment and not too many people is was the day before Thanksgiving. It took them 3 hours to complete and they didn't even clean and wash the car. I paid $250 for the service and didn't even get a car wash. read more

I had a very disappointing and upsetting experience at Harbor Hyundai, and I feel obligated to share this to help protect other customers. My family and I were taken advantage of during our visit. The lack of transparency and honesty was alarming. What was explained verbally did not align with what we later realized we had agreed to, and we felt pressured throughout the process instead of supported.The deal we made in the dealership was not the same agreement on paper and I trusted them . What made this experience even more concerning was the involvement of the General Manager, Dolen. As the GM, I expected professionalism, accountability, and integrity. Unfortunately, that was not our experience. Rather than addressing concerns fairly, we were left feeling dismissed and misled.I made the agreement with him and communicated with him over the phone why did the agreement change I had trusted him he had told me he would call me back 6 hours later passed he didn't call me I decided to call the dealership he was gone that's to show you what type of GM he is . Buying a car is a major financial decision, and no family should walk away feeling uncomfortable or regretful. I strongly encourage anyone considering Harbor Hyundai to slow down, ask for everything in writing, and review all paperwork carefully before signing anything. Based on our experience, I would not recommend Harbor Hyundai. read more

I had an absolutely terrible experience with this dealership, and I strongly recommend avoiding them. I was misled during the financing process by Gianni and pressured into signing paperwork without being given clear, honest explanations. After the sale, I learned that key information about my financing options was either withheld or misrepresented, and when I tried to address it, Gianni was dismissive and unhelpful. I asked him 3 times that something didn't look right and all 3 times he pretended to fix the numbers. He then finally printed it sealed it in an envelope and sent me on my way believing that it all was fixed! In short the price agreed on the vehicle was $23,000 after looking it over I was charged 25,800 that's $2,800 more then initially agreed on. On top of that they told me finance percentage would be at 4.3% when in fact it was given to me 7.8%!! Gianni in finance is a crook! Once the deal was done, their attitude completely changed. Calls were not returned, questions were brushed off, and I was made to feel like the problem for simply asking for clarification. This dealership seems far more interested in closing a deal than treating customers with basic honesty and respect. Buying a car is a major purchase, and trust matters. Unfortunately, this dealership failed on every level--communication, transparency, and customer service. I regret doing business here and would never return or recommend them to anyone. read more

Took my IONIQ 5 in because of some electrical warning errors on my dashboard and quickly learned it is the dreaded ICCU issue. Luckily, my Service Advisor Maria, was able to get this quickly diagnosed and have the part ordered immediately. Maria was very kind and communicative the entire time and my car was fixed and ready to go in less than a week. Pretty nice considering the ICCU had to be replaced. Thank you, Maria and team! read more

Buyer Beware! Unethical and dismissive. Think twice before buying here. My husband and I found a vehicle online on a third party website (edmunds) and also on their Hyundai website. We called and spoke to James, who was the only decent thing in this whole process. We negotiated a price over the phone after they confirmed the vehicle was available, placed a deposit over the phone and agreed that we would come the next morning (all the way from San Diego) to finish the transaction pending test drive. We got a phone call the next morning moments before leaving and they told us the car was "not on the lot" and that they weren't sure where the car was. They told us they would call us back in a couple hours to see if they could locate the car, thinking the GM may have taken it. Four hours later, they said they did not know how long it would take to get the car back, but that the GM had lent it out to someone and "forgot" to tell the staff to remove it from the listings. After speaking to Alfredo the sales manager at how frustrated we were (seeing as we had already taken a loan out to pay for the car and were incurring interest) he offered another vehicle that was not comparable. He then told us that they would likely get the car back by Wednesday (4 days later). We decided we would wait until they had the car back and they OFFERED to deliver it to us in San Diego since my husband is a First Responder and couldn't get the time off again to drive all the way up to Long Beach. They called us Wednesday and said that the vehicle had been retrieved and was in fact on the lot; however it was discovered that it had an additional 5,000 miles on it than what was and (STILL IS) advertised. The GM never called us, never tried to make it right and never apologized for the HUGE inconvenience and loos of money he has caused our family. We told them we would need to renegotiate the deal based on the additional mileage put on the vehicle. The sales Manager Alfredo said that he couldn't drop the price and furthermore, they were not going to deliver the vehicle to us. I have never experienced such flippancy and disregard for a customer...someone willing to pay cash for a vehicle and a first responder. We will be reporting them to the BBB and reaching out to corporate, as we feel that no customer should ever experience lack of transparency, ownership and shady business practices such as loaning out cars that are currently listed for sale; not to mention not feeling the need to update their listings except to drop the price. (They dropped the price two days prior to us placing a deposit but didn't see it necessary to update the mileage). Go to any other dealership. We have had our deposit returned as we no longer can in good confidence purchase a vehicle from this business. read more

I purchased my car at this location and continue to have service done here because of the customer service. The prices for service have gone up in recent years. read more

I truly appreciate the extra effort their team put in to make everything smooth and easy for me. They even went above and beyond with their customer service--when a part was delivered incorrectly, they returned the very next day with the correct one and picked up the wrong part. That level of service really stood out to me. I will definitely be coming back when my lease is up on my new car. If you're looking for a place to buy a new Hyundai, I highly recommend checking them out--you won't regret it! read more

I hardly ever write reviews anywhere but I felt like I needed to share. It's been a couple of months since I purchased the car. My experience with Harbor Hyundai was exceptional and Gianni in Finance made it happen. He was incredibly professional, patient, and upfront throughout the entire process by clearly explaining every detail and making sure there were no surprises. The fact that he was able to facilitate everything remotely without me needing to come into the dealership made the experience smooth, convenient, and stress-free. He took his time, answered all of my questions and never made me feel pressured. Because of Gianni's outstanding service, I'll absolutely be recommending Harbor Hyundai and referring others to him. read more

First things first they force you to purchase warranty. So even if the listed pretax price is $x it will not be the pretax price you will pay because they will force you to buy warranty which is literally illegal. After receiving our first quote we left the dealership. We received a secondary quote over the phone and then confirmed via email. When we got in the next week, the manager or finance guy, slimy guy named Leonard tried to add on even more warranties and told us he isn't sure if he can honor the price that we had in writing from them. He said because even if the form was signed by them, because it didn't have our signature on it, it was not a valid offer. Literally lost my shit at that point and called him out for lying and utilizing illegal sales tactics. Ultimately they honored the price, but the shit they tried to pull and the forced warranty (illegal) make this a 100% dishonest shop. read more

BOUGHT 2025 ELANTRA HYBRID LAST YEAR, HAVEN'T RECEIVED DMV REGISTRATION. CONTACTED SALES MANAGER MATT HIBBEN OF THIS DEALERSHIP MANY TIMES NO RESPONSE I bought a 2025 Elantra Hybrid from this dealership on 11/29 and was told my California DMV registration would arrive in 3-4 weeks. It has now been well over that timeframe, and the way this dealership has handled it has been completely unprofessional. I have been actively trying to follow up with them. Last Thursday, I contacted them and was told the person handling DMV paperwork was "sick" and to call back the next day. When I did, I was told to leave a voicemail and that she would return my call, she never did. The following day, I finally reached a manager, who took all my information and promised to call me back within 30 minutes. HE NEVER CALLED. I called again, spoke to another employee, and was again told someone would follow up, but no one ever did. I don't understand what their issue is, but at the very least, they should communicate. Even a simple update saying paperwork is delayed or incomplete would be better than complete silence. Instead, it feels like once the sale was done and the money was paid, they stopped caring entirely. Between the lack of communication, broken promises, DMV registration delays, and financing discrepancies, this dealership has shown a complete lack of professionalism. I would NOT recommend this dealership to anyone. If you value transparency, accountability, and basic customer service, stay far away. read more

Went to this dealership on black Friday at noon with the intention of trading in my old car, and financing a new hyundai santa fe hybrid calligraphy. I wanted to be in and out and Miguel V. was able to show me ALL the variations of santa fes and then was able to get me the exact one that I wanted. Miguel took the time to pull out a 2025 santa fe calligraphy and a 2026 santa fe calligraphy side by side and let me compare and contrast both so that I could make the best decision. Miguel also didnt rush me or pressure me, he just gladly answered my questions. Andrew, the finance manager, was able to close the deal quickly and fairly and he got me a great price on my trade in. Finally, Alfredo brought me home with a smooth landing. Alfredo worked in the financing office and answered my lingering questions and got my car financed muy rapido! The dealership also had the best selection of santa fes around me so thats why I chose this place. Also, the santa fe hybrid calligraphy is an AMAZING value for the money. Thanks Harbor Hyundai! read more

Took my car for a service and at first they told me it might not happen because they were swamp. I told them understand and I'll took a chance. So they did serviced my car right away within then next hour and I specifically told the advisor call me when is ready. He did not only forgot to call me and I waited for hours 3-4 to receive a call from them. I went in he told me he forgot it, when I got my car I was surprised they did not washed and it was marks all over and he told me it was late and come back another time also, didn't do tire rotation Service has gone down after the last ownership. I might need to change my dealership and drive an extra mile for a good service. read more

I was very happy at this dealership until recently. I have been a customer for many years. Sadly, it has changed. The person that took care of me for years and was very honest, knowledgeable, thorough, kind and helpful (named Rodrigo) is gone and that's my first clue. I don't know what the change has been, but it's very apparent. My last experience was very different., not thorough, took a long time, and the agent tried to upsell me on things I did not need that Rodrigo never ever recommended or suggested. After seeing all these other bad reviews it seems there is a negative change. Trust is huge when you are getting your car serviced and I've lost trust. I'll find another place to take my car. read more

I am trying to return my lease and when I called up the first thing they asked me was if I leased the car there. The answer was yes. Then they told me they have to check if they have space. I got a call back and they said that there was no space for me to return it. I don't understand, I kept hearing leasing was easy and returning the vehicles was worry free. I kept the mileage low with no chargeable damage, I did the AIM lease inspection and now the dealership is telling me I can't bring it back to them. I asked the guy on the phone what I am supposed to do and he said he didn't know. I'll tell you where I'll never buy or lease a car again.. Harbor Hyundai. all the nightmare stories of bad customer service are in fact true. read more

Harbor Hyundai - Car Dealers Near Me - Long Beach, California

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I had a very pleasant experience here at this dealership. From the time I walked in everyone there was very attentive and professional. The sales consultant that helped me was Bryant, he was very professional from the beginning to end. He made my experience easy and it didn't make me feel pressured at all which can be felt when shopping for a vehicle. I decided on a car and then worked with Gianni to close the deal, he was also wonderful to work with. I had an event to attend and he made sure I was in and out with the paperwork in 10 minutes! These guys know their job, they value their work and treat the customers with so much respect! which made me think if I ever needed another vehicle I would definitely go back there again! I couldn't thank them enough! read more

Jesus Medina was wonderful. He was my service technician at Harbor Hyundai Long beach. My battery died and he helped me navigate and problem solve. I was pretty stressed out, but he was very calm and handled every one of my concerns. This really is an excellent service department. Nate provided shuttle service in a courteous and kind manner. Thank you Jesus & Nate! read more

The service department charges ridiculous prices. I paid $450 for a new key fob-$200 of it was programming cost. Checked with a kiosk in Ontario Mills Mall, and they said they can do the same thing for only $95. read more

Brought my Ioniq 5 in for scheduled service this morning. Appointment was for 9:45am and I arrived at 10am (my bad). I was told that the car would be ready at 12pm, as it only needed tire rotation and balancing. I asked that the brakes be checked because they were squeaking, and that they check my left front and back tires because both have slow leaks. 12 rolled around, then 12:15. At 12:15, since no one had come to check in with me, I went to my service manager Manuel and he said the car would be ready in an hour. At 1:15 nobody had checked in with me, so I went back to the service desk and asked how long it would be. Manuel said "They're working on it now" and walked away. At 2pm I went back up to the desk and was told that the car was ready. I asked Manuel why it had taken four hours to do a rotation and balance and he said in an irritated tone "because the technicians are busy!" There was no mention of the brakes or tire leaks. Overall, my service manager Manuel was singularly uncommunicative, unsmiling, and dismissive, and seemed generally irritated to be there. Nobody ever said sorry for the delay, thanks for your patience, etc. As I drove off the lot, the brakes were squeaking. read more

Bait and switch! Advertised $188 per month lease with $3,000 down payment. I called and spoke with "Andrew" who is there Desk Manager. He confirmed the pricing over the phone and suggested I come over there. Next morning I drive over to this dealership and he gives me a quote for $284 per month. I asked about the advertised price of $188 and he just shrugged his shoulders. I said "I spoke with other dealers who said that some places will just quote a low price to get you in the door." Andrew just looked at me and said, "yeah." Hmmm.... I guess that summed it up. Bait and switch. Wasted my time. I would never do business with a shady operation like this place. My photos attached prove what I am talking about. If I could give this place zero stars I would for being so unscrupulous. read more

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I am driving Santa Fe 2022 since then I did service in different dealers, orange county and LA, I have an issue last month, it was rainning crazy and all out the sudden all safety sensors appear, i did not use the car then after a few days I went to Hyundai Downey and I called 3 different dealers and ask about serv appt, honestly all dealers that I called bad bad service, Hyundai Harbor the only one I said woow, all accurate, fast and straitgh forward. Recommended 100% this dealer. read more

This business is one of the dirtiest car dealership I have come across. Was here two years ago looking at a new vehicle from 2024 model year before the 2025 model year inventory came in. The dealer tried to push on me, FIVE different accessories that the vehicle or any vehicle absolutely don't need and makes no difference. The price of each of the accessories that the Hyundai dealer charged was twice the price on the market. So if you are someone who doesn't have the time to go search them up yourself (which I did in front of the slimmy dealer), just don't accept any of them and go somewhere else. Never take these extra stuff you don't need. If you need them, buy them on your own later after careful research. This dealership experience was extremely bad. What can I say? They are slimmy!!! read more

I made an appt because I received a letter in the mail stating there was a recall on the electrical of my car when I got there I was greeted and then everything became sales and what they could get me to buy I did not like the fact that the recall was disregarded and that didn't later what they were saying mattered I will never go back to this location I didn't not find them very helpful read more

If I could give this place zero stars, I absolutely would. If you are a woman--or honestly just anyone--looking to buy a car, PLEASE take your money and go literally anywhere else unless you enjoy being misled and pressured and most importantly SCAMMED during financing. Alfredo, the finance manager, was an experience in the worst way possible. I made it extremely clear that I did NOT want any add-ons or warranties. Despite that, he told me I could not finance the car unless I bought their warranty, claiming the lender required it. I questioned this multiple times because it didn't sound right, and he assured me over and over again that the deal wouldn't go through otherwise. I even told him I was trusting him, and he sat there lying to my face with a smile. That was a lie. After the fact, I contacted my lender directly and they confirmed they NEVER required a warranty and had nothing to do with that claim. This dealership participates in illegal tied selling which is very much so ILLEGALLL in California. When I finally had the contract rewritten and the warranty removed, my monthly payment went DOWN $85, proving it was never required in the first place. Had I not caught this weeks later, it would have added 11 extra months of payments and over $5,000 to my loan. I was already in a financially vulnerable position, so realizing I was deliberately deceived like this hit me hard. This was straight-up predatory. It gets worse. When trying to negotiate the price, they absolutely refused to budge--even $800--on a car that was NOT in great condition (falling parts). During that conversation, Alfredo told me VERBATIM that his manager wouldn't negotiate because he was "Indian." I'm still in disbelief that someone would say something like that to a customer. Completely inappropriate, offensive, and unprofessional. When I went back to fix the warranty issue, instead of immediately being extremely apologetic and correcting it I was met with hostility. when speaking to the general manager, he was very defensive and unhelpful. I felt like I was crazy. I was told that if I wasn't happy they could just cancel the contract entirely--as if that somehow solved the fact that I had been lied to. The contract was eventually rewritten after the fact that I shared that his finance manager had made a racial comment about him to me about not negotiating the price , it was treated like they were doing me a favor instead of fixing something illegal. When I got there to mend the contract No apology. No accountability. I drove an hour and a half back and was met with zero professionalism. To top it all off, within THREE WEEKS of owning the car, the driver-side door trim started falling off. When I mentioned it, they barely acknowledged it and didn't even bother to properly look at it. This entire experience was disgusting, deceptive, and predatory from start to finish. These people are money-hungry and clearly comfortable misleading customers to upsell warranties. I will absolutely be escalating this to corporate and beyond. Save yourself the stress and go somewhere honest. This dealership is not it read more

Two Times Done Dirty, Loyal Customers Lost! I would like to preface this review by acknowledging the absolute excellent service and help we've received from the sales associates James Kraft and Isaac Sandoval. We've bought or leased 9 Hyundais, 5 from Harbor and have had up to yet amazing experiences. Four months ago we purchased a used car from Harbor (different brand) and had to replace the transmission 3 days after the purchase. The sales associate should never have allowed us to buy that car. We should have never done it either. Our mistake that we've learned from. Today we wanted to purchase another previously owned Hyundai for our son. After an initial low-ball trade in offer for the used car we bought previously, they pretended to give us a deal by subtracting add-ons they added to the price. We would have never opted to purchase these add-ons to begin with. We walked away and bought a car from another place. We'll likely never return once our leases are up. ** I would like to thank Scott for the kind words! That made a world of difference to me. I just want to come back home to the Harbor Hyundai I knew! read more

I had a really disappointing experience. I was interested in seeing one particular vehicle at this lot. I called ahead to confirm they still had the vehicle and the man on the phone said they still had it. I drove 50 minutes with a newborn in the car only to find out the vehicle was not there. The salesman said it was at a different location that was at least 1 hr away with traffic. Had they just been honest and said the vehicle was not there but that they could bring it in on a different day, I would've been okay with coming in another day. They clearly just wanted to get me in the door. They also asked at least 3x if I was interested in any other cars. This was before they told me the car wasn't there. Very disappointing but not surprising. read more

Courteous, friendly and professional service. Good quality repair for less than what another main Hyundai dealership offered.