I recently purchased a used Certified Subaru Outback and had a nice experience with Timmons Subaru. Purchasing a used car is always more stressful than buying a new car since there's always an unknown on the actual condition of the vehicle and it's difficult to know how much negotiating margins one has. But, I was treated well and did not feel pressured. I give particular high marks to my salesperson, Robert, who reached out to me via phone and text without any pressuring. On the day I test drove the Outback, Robert was very knowledgeable about Subarus and helpful in answering my questions on this model. As this is my 4th Subaru spanning four decades, I really appreciated Robert not simply reciting talking points but rather being insightful enough to understand my particular questions on this particular model and tried to make my time at Timmons Subaru as comfortable as possible. And, he made sure I had new all-weather mats as part of the purchase. Thanks. read more

I can't say enough wonderful things about my experience at Timmons Subaru. Buying or leasing a car can be overwhelming and stressful, but this team made the entire process feel so easy, comfortable, and genuinely enjoyable. From the very beginning, Roxana was incredibly patient, kind, and knowledgeable. She took the time to answer all of my questions, went on the test drive with me, and helped me find the perfect car. Alysha made my trade-in process seamless and explained everything so clearly that I felt confident every step of the way. I also want to give a heartfelt thank you to Rocky, Tony, and Miles. Their professionalism, teamwork, and willingness to help did not go unnoticed. It was clear that everyone truly cared about making sure I had the best experience possible. The dealership itself was spotless, organized, and ran so efficiently. Every interaction felt genuine, and I never once felt like I was being pushed into making a decision. Instead, I felt supported, respected, and valued as a customer. To the entire team--Rocky, Alysha, Miles, Tony, and Roxana--thank you for making what is usually a stressful experience into such a positive and memorable one. I drove away not only loving my Trailseeker but also feeling incredibly grateful for the exceptional care and customer service I received. I would HIGHLY recommend Timmons Subaru to anyone without hesitation! read more

This rating is a special shout out to Russell Csonka from internet sales. I reached out to the dealership about a car they didn't have on the lot, but Russell give me very specific details about the ordering process in case I wanted to order one to my spec. Furthermore, he invited me and my wife to come down and test drive a similar model before placing the order to confirm the trim and options we want. The entire time, there was ZERO, absolutely ZERO, pressure from him just to make a sale. He spend time answering all my questions, gave very detailed explanations, and even contacted corporate for me and looked into an issue related to my purchase. Contacted him on a Thursday about a car, went to test drive Friday, placed an order that day, and came home with the car exactly a week later. Of all the car buying experience and programs I have participated in, Russell is BY FAR, the most polite, honest, and sincere sales person my wife and I have ever interacted with. Seriously, ask for this man if you are thinking about buying. You are not going to regret it. It is an honorable mention that his son, Rusty, also works at the dealership and he helped me order the Crosstrek I bought my parents back in 2022. Another top notch sales person. This dealership is very fortunate to have this father/son team. read more

Timmons Subaru - 2026 Subaru Crosstrek Touring - Auto Repair Near Me - Long Beach, California

Timmons Subaru is always my go to Subaru to go to for any repairs, routine maintenace, and even purchases! I recently came in not intending to buy a car, but so glad I did because Jeff was a great to work with. I requested for him specifically to work with him for the Costco Auto Program. He was so accommodating and made everything very easy and smooth. He was very personable and made the experience not feel so intimidating (especially because I am a woman). I would 100% come back for Jeff, BUT the whole Timmons Subaru team is a dream to work with. Love them all. read more

Friendly staff, snacks, comfy seats- oh my! From sales to maintenance- everyone is so friendly!: read more

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I have nothing but praise to sing for Timmons Subaru. Most notably to Rusty, Mario, and Tony. Rusty was patient, personable, and a lot of fun to work with when car shopping. When it came to financing, Mario made sure we had a package that was suitable for us and made the entire process painless. I've been here years prior for maintenance and look forward to returning due to the top-tier customer service. read more

I have only good things to say about Subaru! I recently purchased my second Subaru from Timmons. I scheduled online with Sabri. When I showed up (2 hours late) he has the vehicle I was looking at prepped and ready for me to look at! He was so fun and friendly to deal with. Even after purchasing, he has reached out to me several times to assure that everything is running smoothly and I'm happy with my purchase. I can't recommend Timmons -- and Sabri -- enough!! Special shoutout to Miles in financial for the laughs through the whole Docusign process! read more

Timmons Subaru - 2026 Subaru Outback - Auto Repair Near Me - Long Beach, California

A very positive experience! Having been in the automobile industry for nearly 25 years, I knew what to expect. They were a nice experience. Not what I expected! My sales representative was Curtis Wilson was great. No over sell. He asked what I wanted and listened! Yes, he offered alternatives. He then presented their product. I am only 3 days into my new new Forester. Still loving it AND working to learn all the features. I figure I'll have it pretty much absorbed by January. Yes, I had a good experience. I do recommend Curtis. He's a good guy. read more

We purchased a 2026 Crosstrek Wilderness on Mar 22 and we were helped by Roxana Cervantes. She was very helpful and very knowledgeable about the cars that we were interested in seeing. She helped us in test driving the Wilderness, the Hybrid, and the Premium. Her knowledge of the car as well as the dealership specials were on point. It was nice dealing with someone who knew their product and was able to answer all of our questions. Our overall experience with everyone we dealt with at Timmon Subaru was excellent. We would definitely recommend them to friends and family. read more

Timmons Subaru - Auto Repair Near Me - Long Beach, California

Very disappointed in my experience today with Yulissa at Timmons today. I walked in fully prepared to purchase and left without a car. Honesty and integrity matter to me, and this was a textbook bait-and-switch. I did my research, used the dealership's online payment calculator, confirmed the exact vehicle, and scheduled an appointment. Clear, simple, straightforward. I test-drove the car, confirmed it was the one I wanted, reiterated my $4,000 down payment and excellent credit -- and then everything shifted. I was presented with quotes for completely different vehicles than the one we had just test drove and discussed. After another long wait, I received numbers that were dramatically higher than what was advertised online. What is going on here? I've made this so easy - it should be a slam dunk sale. Not the case. She just continued to play games. Instead of acknowledging the discrepancy, she said she had "never seen" the online pricing (there are literally 1/2 dozen of this same car). She went as far as to take photos MY phone to show a manager. What tha???? This is your own website! Why are you acting like this? Just go get the dang numbers. She left me sitting for a third time and I left. We have choices about where we spend money and what the transaction should feel like - mutually respectable. It was frustrating, unprofessional, and a complete waste of time. I expected transparency. I did not receive it. read more

It is shady how they initially responded to my review with "we are so sorry, we will reach out to you asap" to then never doing so, deleting that reply and then trying to cover it up by saying it's all good and it was cleared by a Honda technician. This was never told to me when I went to the dealership in person to retrieve my car and asked what was done to my car. There is no excuse for the lack of communication or care, even if this is true, I have a hard time believing it after everything I've been through with this dealership. Here I am 5k miles later and the check engine light is on yet again with - you guessed it - a catalytic converter code and a fuel injector code. Seriously a pain. Once again you're on your own here if you buy a used car without a warranty add-on. You'll get a check engine light a week after purchasing and get gaslit and they take no accountability for selling a car with known issues read more

Timmons Subaru - Never ever reached out to me - Auto Repair Near Me - Long Beach, California

We just leased our second car from Timmons Subaru and will continue to lease our cars from them. There service is excellent. Showroom is clean and inviting. Staff and salesman were helpful and had all the answers to our questions. Jeff and Enrique were great and helpful! We will not take our business anywhere else. Thank you Timmons Subaru read more

Honest dealer, got our Subaru there and had an excellent experience. West Coast Toyota as well!!!!!!! great dealers. read more

Such a good experience! I leased then purchased my Outback from this location. Jeff in Sales and Mario in Finance were fantastic to work with. Will definitely be back from my next car. read more

I bought a 2026 Subaru Hybrid Crosstrek a couple of weeks ago. Sabri was our sales agent. He was kind, patient, knowledgeable and transparent. The sale was seamless. The car is beautiful and fuel efficient. If you are looking to buy a Subaru, look for Sabri at Timmons of Long Beach, Ca. read more

I did not purchase my Subaru from this location. I moved to Long Beach in early 2025 and have since had my car serviced here twice for simple maintenance. Both times, I left feeling uneasy about the quality of the work. The service is fast, maybe a little too fast. After my first visit, my car started showing a low windshield wiper fluid notice for the first time ever, about two months later. When I brought this up during my second visit, I explained to Danny Duong (the service advisor who helped me) that my usage hadn't changed. He insisted that I must have been using the wiper fluid more than usual, which didn't sit right with me. I had received an email from Timmons with a coupon for a complimentary rental, so I mentioned it at check-in. Danny, and even the coworker next to him, seemed surprised by the coupon. He said he needed to speak with the person in charge of rentals, then suddenly remembered it was Saturday and said that person wasn't working that day. He offered to help by ordering me an Uber to and from my home while my car was being serviced. In the past, I've always received a detailed service report via call, text, or email outlining what was done and any recommendations. This time, I received nothing until I specifically asked for it after being notified that my car was ready. Even then, the report I was emailed did not seem complete or as detailed as reports I've received in the past. For example, I usually receive information about my tire tread depth, but that information was completely missing. When I reviewed the report, the total listed online was different from the amount Danny told me I had to pay at the dealership. He said he didn't know why the online report showed a different total and that "it is what it is." The difference was about $20, not a huge amount, but essentially, that "complimentary" Uber ride wasn't actually complimentary. Because of these experiences, I'll be returning to the dealership where I originally purchased my Subaru. I can't shake the feeling of distrust with the service department at this location. Also worth noting: service staff left trash in my cup holder. read more

Jorge made our Subaru Crosstrek purchase and trade‑in experience smooth, transparent, and low‑pressure. He clearly explained how our trade‑in value was calculated, worked with our budget, and helped us reach a fair, comfortable payment with no surprise add‑ons. Overall, he was professional, patient, and easy to work with, and we left very satisfied with both the deal and the car. read more

Timmons Subaru - Auto Repair Near Me - Long Beach, California

Back here to get my final service maintenance I can't say enough about this place clean, everyone very professional. My Service.Advisor Christopher.Price taking care of business going over everything to keep my Forester running smooth. Life should be this eazy. Thank You... Timmons Subaru Sincerely, Daniel Fisher read more

My 10 year old car and I broke up last Saturday and it was time to purchase a car. I was really nervous, to say the least. It had been a long time since I had last purchased a car and it had not been a good experience so I had been procrastinating. I met with Jeff Sollee, Internet Sales Manager. He asked me what I was looking for, he listened, and he showed me some great options. Jeff showed me a white Crosstrek I fell I love! I am truly great full for of Jeff's help! Thank you to Jeff and Mario for helping join the Subaru family!!! read more

Timmons Subaru - Subaru Crosstrek - Auto Repair Near Me - Long Beach, California

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Let's start off by saying that I am very excited to be a new Subaru driver! I came in with an idea of what I wanted to purchase, but was still unsure. After meeting with Russell and going on a test drive; I immediately fell in love. Russell was so descriptive and answered all my questions with clarity. I learned so many things that I would have never known. Russell provided me with keys of two models and left me to explore at my own convenience. After I told him what I liked and what I didn't; he was able to find exactly what I wanted in the lot. Once in the office we were able to discuss logistics and Russell was able to make me happy with numbers. He showed interest in making me confident in my decision (which I have never experienced before). Russell never said no, and kept making efforts in answering my questions and followed my lead. After Russell gave me the run down of numbers I met with Miles who was even more enthusiastic than I was (definitely brought my energy up). Miles was so calm and collected and similar to Russell answered all my questions. I am glad that I was able to meet both gentleman who treated me with kindness and made me happy! I am super excited to be driving in my new Crosstrek!!! read more

I began my new‑car search last November and narrowed it down to a Toyota Corolla Cross or a Subaru Crosstrek. After comparing both, the Crosstrek Limited stood out--especially the interior styling and amenities, which I preferred over the Toyota Cross. I scheduled an appointment with Russell Csonka, the Internet Sales Manager at Timmons Subaru in Long Beach on December 26. Russell was extremely helpful and transparent about the pricing on several model variations, which made the decision process straightforward. The next morning, I texted him that I was ready to move forward, and we met an hour later to begin the purchase. Russell initiated the process and then introduced me to Miles Custer, the Finance Manager. Miles reviewed the optional service plans without any pressure, which I appreciated. While I was finishing up in finance, Russell had my Crosstrek Limited prepped and brought to the front of the dealership. After the paperwork, he walked me through the next steps, answered my remaining questions, and even set up my first scheduled service appointment. From start to finish, the entire purchase took about an hour and a half. A word about the dealership itself: Timmons Subaru is clean, welcoming, and very customer‑focused. Every staff member I interacted with was friendly and professional. I highly recommend Timmons Subaru. read more

I was getting frustrated with all of repairs on my Audi SQ7 and own a 2020 outback in my Portland home and never have had a problem. I went to Timmons and dealt with Jeff Solee. I was amazed at all of the improvements the 2026 Outback had and the touring model I ended up purchasing is one of the nicest rides I have ever owned. Jeff was and is a fountain of information and is happy to assist you after the sale is made, read more

Jeff Sollee made my car leasing experience at Timmons Subaru genuinely painless. We handled the entire negotiation process over email. He was responsive, clear, and never made me feel pressured. When I came in, everything was exactly as we had discussed. No surprises, no last-minute changes. Walked out in my new Forester feeling good about the deal and the experience. If you're shopping at Timmons, ask for Jeff. read more

We highly recommend this Subaru Dealership. We had the best experience with Rusty he was very responsive, efficient and knowledgeable. Made our experience very easy and hassle free. Thank you Rusty!! read more

My experience with your team was the best help in all finding the right spacious car color and price. I've bought other vehicles before with Sabri he is one of the best sales person that makes us feel so relaxed while buying our car. Thank you very much for the best Spectacular Experience Sales Person read more

I just got my dream car from Timmons Subaru and Jeff was instrumental in helping me get it...2026 Subaru Impreza RS...red with that 2.5L Boxer Engine. Thank you Jef and love ya man so much! This is the best dealership in the Western Hemisphere!! My wife got her orange Crosstrek here in 2019 and it is a safe and flawless machine. I went back there to get my world class Impreza RS!! These are 2 of the safest and most road worthy machines anywhere. Do not hesitate to go see them to get your dream car!! read more

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I wanted to recognize Jeff Sollee, Internet Manager, at Timmons Subaru of Long Beach. I found him to be very responsive, professional, courteous and customer oriented. Unfortunately, Timmons couldn't accommodate what I was looking for, but I would definitely consider them in the future based on this experience. read more

I have had nothing but positive experiences with Timmons Subaru service and sales. I have been using them for 21 years. In fact, I purchased a new Outback from them in 2019 because I knew I could trust Timmons to fulfill all my needs. They are always professional, polite, and willing to explain what needs to be done. Their last service was to replace my radio unit. Rivelino was a pleasure to work with. Also, he followed up to insure I was completely satisfied. I WAS! read more

First time getting a Subaru and the experience was top tier. Jeff was very insightful and HONEST and took every question we had into account. He gave great direction during the test drive and really gave us the most of the experience. Mario in financing laid everything out and explained it all like we were 5 in a way that just made us feel more confident in our purchase because we knew what was happening. We're lucky to have only left with 1. I know they've set us up so well. Would absolutely recommend to anyone. read more

Top notch customer service and mechanic service! Diego helped me with my car concerns, and everything works great now. Thank you!

I wanted to leave a 5 star review for Sabri Algaza at Timmons Subaru of Long Beach! He was a pleasure to work with not to mention kind, respectful and patient. I will highly recommend him to my family and friends. He got us the offer we wanted with our Ascent Touring & after we purchased he has reached out to see if we need anything! He definitely represents the best of Subaru. The Finance dept was efficient as well thanks to Abi he was a pleasure to work with. Great experience from start to finish! Thanks Timmons Subaru of Long Beach for the excellent customer care! read more

Best car buying experience!!! Sabri was awesome!!! He was helpful, answered all my questions and made sure everything was handled! I was out of state until I picked up my car and I never had to chase him down or wonder what was next! If you are all in on Subaru go see Sabri you won't regret it!! read more

Timmons Subaru - Auto Repair Near Me - Long Beach, California

To cut to the chase before sharing the personal stuff: If you're considering a Subaru, start here. Period.  I'm sure all the guys there are great, but I can tell you that if you ask for Russell, you'll be in great hands - especially if what you're looking for is a friendly, low pressure experience. Onto the rest: In a fit of pique last Saturday, I reached out online to test drive the BRZ - no intention of buying that day, but wanted to check it out. Was called by Russell maybe 15 minutes later; he was unavailable that day, but we quickly arranged a drive the following morning. I was already prepping my speech for the following morning - I'm not buying today, I'm just checking things out, no, you can't convince me, no, I don't want to meet with your GM or finance manager, etc. etc. etc.  No, I'm not giving you my SSN.  I'm just looking.  I don't intend to spend eight hours here today being hard sold. I had it all teed up and ready to go.  Turns out, it was a waste of my mental time; when I got there and he joined me, I instantly felt at ease and  comfortable with him from the moment I saw him exit the building. He seemed to just instinctively understand I was just there that day to get the lay of the land.  In retrospect, he was probably content to let the car(s) sell themselves.  Good call, Russell, because the cars do sell themselves.  :) So I felt comfortable laying on him at the last minute, before we even pulled out of the lot, that I also wanted to drive a Crosstrek - no problem, he had time for it.  It was like the guy was my personal concierge for what turned into 90 minutes - a 90 minutes *I* wanted, not that he pushed me into. We chatted during the drive - I explained that I didn't really NEED a new car, but that Subs had been catching my eye, especially since I no longer love any of my go-to makes. I told him about my 2008 G37S that i desperately miss, explaining that I don't love what infiniti did with their later models that have now been discontinued anyway, and that the BRZ was all that was now catching my eye as far as that class goes.   He owns a BRZ, so told me about his experiences with it. It was a nice test run, and I didn't even kill the engine till we pulled back into the lot afterward. Haha. (Manual trans.) Once he took me to the crosstrek, though, I instantly knew that would be my jam. I've always hated SUVs/crossovers, but i knew as soon as I pulled out of the lot that that's where I'm at in my life, now.  Turns out he owns one of those too, so he gave me some good owner-info on it.  Never seeming like he was "selling" me, just like friends car- talking over a beer (or in this case, my huge bottle of water). As we drove the brand new Crosstrek with 8 miles on it, I told him a) I probably wouldn't purchase before the first of the year and that b) my sweet spot is used under a year/10K miles.  He nearly jumped out of the passenger seat to tell me that they rotate their loaners every few months, and that might be a good way for me to go given my requirements.  "And since you're not in a hurry, I can text you when something comes up."  We agreed this was the way to go. When we got back to the lot, he asked me to wait a minute while he checked to see if anything was going to come 'round in a few months.  Turns out, one with the exact trim/features I wanted was about to be spiffed up for sale.  He told me, "it's probably too soon for you, but do you want to drive it?"  Well, YES.  As a matter of fact, I do!  So off we went for the third drive of the morning. I drove it, LOVED IT, we brought it back, he told me it hadn't been priced yet but he'd give me a call to keep me posted.  About five days later, he called. Price was fair.  In the meantime, I had "built" the same model on the Subaru website with its respective packages, allowed for this one being "used" (2024, 4K miles), and the number I came up with is pretty much exactly what was ultimately offered compared to similar used models for sale elsewhere. So by last night, I'd agreed to buy it, and he picked me up AT MY HOME this morning so I wouldn't have to take an uber (no trade). The car was already waiting for me out front - detailed and gorgeous.  He took a lot of time to show me all its features and explain everything.  We spent probably an hour on that, and then it was time for paperwork:  which took about 45 minutes, most of that because Mike in finance and I were chitchatting throughout, due to having friends in common.  All in all:  in at 9, out at around 10:45a, superlative purchasing experience from drive to paperwork. After buying my last car on Carvana, I swore I'd never go brick and mortar again, but I did this time and I have no regrets.  If their service department is anything approaching sales/finance/front desk staff, I'm going to be even happier that the Crosstrek is now sitting in my driveway waiting for the third joyride of the day. read more

Timmons Subaru - 2024 limited - Auto Repair Near Me - Long Beach, California

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3/7/2026 I waited a couple of months before I wrote this review on purpose, in case issues come up after I got my 2026 Soltera. But things went well from start to finish. Justin was helpful and courteous the whole time we were there. We felt confident we got a fair deal. No buying remorse. Thank you, Justin, for your honesty and being patient with us. We appreciate Mario's service as well. You guys make a good team! read more

Recently purchased a Trailseeker from Timmons Subaru. The whole process was very smooth. I never felt pressured. Sabri, the internet manager, was the consummate professional. I would definitely recommend Timmons Subaru. read more

We bought our 2020 Subaru Ascent a few years back from another Subaru dealership, and when we moved to southern California we started coming here to Timmons. I can't say enough about how wonderful their customer service is, especially Chris and David in the service department, who have helped me a few times now. Chris goes above and beyond to make sure we know what's going on, the estimated costs and the time frame in which things will be done. My car is in great shape thanks to their team here, and I always feel good about not being ripped off. I spoke to another customer here while I'm sitting waiting for my oil change, and she agrees that it's always a good experience coming here. Friendly employees, super honest and open service department, and as far as I know, they do excellent work on cars. The other customer said she's been bringing her vehicle here for years and it's got over 170,000 miles on it but still running strong! That's a testament to their work here. As long as we live in this area, (and as long as Chris is around) I think we'll continue to bring our Subaru here. It's so good to have a place we can trust. The free coffee and clean waiting area with kids zone is a total bonus too. read more

Timmons Subaru - Kids zone in the waiting area. Parents can get a free coffee at the self-service coffee/tea area and relax while the kids play in this nook. - Auto Repair Near Me - Long Beach, California

Yulissa was excellent from start to finish. Had the patience to work with me even when I kept changing my mind on the vehicle I wanted. In the end I may my choice and she got me the car I wanted, 2026 Crosstrek Wilderness. This is my 3rd Subaru I have leased from Timmons. I would definitely recommend this dealership from sales to service. read more

We had a great experience working with Jorge Delgadillo and Tony Navarro from sales, and Miles Custer at Finance. Super easy and upfront, no pressure, and just a pleasant experience overall. read more

Go See Jeff Sollee Sales....you will not be disappointed Outstanding Service at Timmons Subaru! I recently upgraded from a 2021 Crosstrek Limited to a 2025 Crosstrek Sport, and the experience was fantastic. My sales consultant, Jeff Sollee, is simply the best -- I even followed him from another dealership because of how great he is! He's helped not just me, but several friends and even people I've referred. He listens and helps you pick the right model for you. The service department, led by Miguel, has also been excellent, and I'm confident my great experiences will continue. Special thanks to Mike in Finance, who beat my credit union's loan rate -- something I didn't expect! If you're shopping for a Subaru, go see Jeff Sollee at Timmons Subaru -- you won't be disappointed! read more

Timmons Subaru - Jeff Sollee Sales 2025 Crosstrek Sport 2021 Crosstrek Limited - Auto Repair Near Me - Long Beach, California

Buying a car from Timmons Subaru was very easy. I went through the internet sales with Curtis. What he quoted me is what I paid. I also had Justin to help me with new features on the Subaru. read more

Timmons Subaru - 2025 Hybrid Forester. - Auto Repair Near Me - Long Beach, California