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    Diamond Motorcars

    3.1 (71 reviews)
    Open 10:00 am - 6:00 pm

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    Jasmine M.

    I recently bought a Kia Optima here about a month ago. A week in I told them the car was shaking and they told me to bring it and they would do the oil change and tell Kia to pick it up since it was a recall issue. They told me in the beginning that they would help me fix the door handle as the person who owned it before has reported that it got broken into. They kept saying they would make an appoint after they changed the door handle and never did. So I have to open the door from the inside. I told them I wanted to break the contract because the car had stopped on the freeway. They told me there was nothing they could do about it since I signed paper work. I test drive the car and it did not do this shit while driving it. I can say the people do have great customer service but the manger not a nice person. The car stopped again on the freeway and me and my husband called them and said since Kia has it they can't do anything about it. Then proceeded to tell my husband "I don't like the way your talking to me and I don't have to give you shit" Kia called me and told me the oil change was never done and the car has a broken axle, back breaks are fucked which is another issue they said they'd fix. It has bunch of problems. Anyone trying to buy a car do not go here as they will fuck you over as they did to the many people that are on these reviews including myself.

    Anthony P.

    BEWARE: I was in the market for a new car since my little Toyota Corolla was giving out on me and I read so many great reviews about Diamond motor cars and if you visit their Instagram page you will also be fooled because you see all the smiling customers, Anyways i decided to give them a shot because as previously stated you would think their customers were happy and satisfied when reading reviews and browsing their social media . I arrived to the dealership on 03/18/2021 I browsed the lot with the sales person and she was super friendly the whole staff puts on a great show while your browsing the lot they sweet talk you and make you believe their honest and trustworthy and honestly it's easy to fall victim and believe them . Immediately after you sign the paperwork and pay the down payment it's like you visited a whole different car dealership they stop smiling they barely even acknowledge your there it's crazy they stop the show or effort to even show any customer service skills which is crazy because at this point they have all the signatures they need and now your thinking wow did I get screwed over what happen to the nice and honest character of these dealership personals .They are not very upfront with the conditions of the cars they sell . They buy crappy cars from the public do the bare minimum to have them up and running for showing . Most of the cars I viewed had to be jumped started , were missing headlights and door handles just a mess kind of looks like a junk yard at first but I gave them the benefit of the doubt and test drove a 2015 Buick Regal and notice after the test drive there was smoke coming out the tail pipe so I opened the hood inspected it and found the oil was dirty the battery needed to be replaced and I had their mechanic run a diagnostic and he told me it had no codes and that he would replace the battery and do an oil change . I told them I didn't feel comfortable signing a sold as is form until knowing for-sure the car wasn't going to need any immediate repairs, the mechanic and the sales person then said no worries we'll give you a 30 day warranty to bring it in if any issues arise . I ended up trusting the mechanics diagnostic of the car and signed all the paperwork and took the car home . Two days later the check engine light turns on and all my engine cylinders are having misfires and my car is jerking while driving on the highway . I take it back to them the next day after having these issues and they supposedly fixed the issues and 20 minutes after leaving the lot my car starts jerking again and my dash lights are going crazy and I have to turn the car around and drive all the way back up to the dealership with hazard lights on . I end up going back and the mechanic once again is supposedly trying see we're he went wrong and running again another diagnostic keep in mind there was tons of people there with their cars they purchase from here with their paper plates and dealer permits so clearly they had just bought their vehicle and having to bring their cars back for repairs . I then see the owner Sergio and I verbalize to him that if I have to keep bringing my car back and having issues with it that I was going to report him to the better business bureau and make a Yelp and google review warning the public and then he started screaming and cursing at me he said he didn't give a f*ck and that I was f*cked because I signed a sold as is and he said get your car and get the hell of my lot I don't care what you do you already signed everything and then he continued to curse and yell and shoo me away he got super aggressive and defensive all in my face and mind you I'm in shock because this is the OWNER he threatened me he said " keeping f*cking with me I have all your information you better watch out " which is super unprofessional because he threatened to use the info from my auto loan application to retaliate against me if I made these reviews and honestly my sole purpose is to warn people to not allow their fake act of kindness make you vulnerable. I understand sometimes we are in such need of a car we'll go anywhere as long as they guarantee an approval,what's the point of a guaranteed approval if your car will stop working a few days laters . People work hard for their money and people are paying monthly to finance companies to get these cars out the mom and pop dealerships the least they can do is be honest and make sure they sell you a functional vehicle. Anyways the whole time this is happening and I'm being harassed and threatened he said if I did f*ck with him and do the reviews he would f*ck me up and mind you this is coming from Sergio the owner some people that were walking by called Long Beach Police Department and then two officers arrived to assist in making sure I left the car lot safely and that they turned my car back into me . Horrific experience I wouldn't recommend this place to anybody .

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    3 years ago

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    2 years ago

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    6 years ago

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    2 years ago

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    Susie V.

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    2 years ago

    i bought a car from them they did not pay the tax did not take care of dmv registration. wont answer their phones , buyer beware scam !!

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    2 years ago

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    5 years ago

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    4 years ago

    If you want a car that is gonna break down a week after buying and leave you in the cold then go ahead and go to these scammers

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    5 years ago

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    7 years ago

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    5 years ago

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    6 years ago

    Very rude, only welcoming people who pays cash. If you trying to buy a car here you gotta remember to bring 20k on hand

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    6 years ago

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    3 years ago

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    8 years ago

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    7 years ago

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    9 years ago

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    7 years ago

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    4 years ago

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    6 years ago

    Was helped by Corey this evening! Great looking car, thanks for helping me out and making this process smooth!!!

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    Susie V.

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    6 years ago

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    6 years ago

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    7 years ago

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    4 years ago

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    7 years ago

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    10 years ago

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    7 years ago

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    8 years ago

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    7 years ago

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    Ask the Community - Diamond Motorcars

    Will the loan I get from here for the card, will it actually help my credit when and if paid?

    We work with banks and they reported to your credit bureau as long as you pay on time yes it will help your credit

    View All 2 Questions

    Review Highlights - Diamond Motorcars

    Sergio and All Diamond Motors were amazing, great customer service and the buying process was so smooth and easy.

    Mentioned in 16 reviews

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    Diamond Motorcars - usedcardealers - Updated May 2026

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