The owner Joe Williams doesn't know how to talk to people. When I called regarding my car needing repair, he said I should get my butt up here. Informed him not to speak to me that way, he should have known better not to talk to a possible future customer that way. Once I arrive, we approached me talking fast with food crumbs still in his mouth. Thought pieces were going to fly out on me. Then he started to pressure about getting another car, which was a much better one. However, due to my finances now, didn't want to. I advise no one to purchase a car from him because he's sloppy and rude. read more

Would NOT recommend this place to anyone. The car we bought has had so many issues we have put at least 2000 to fix it. We tried to speak to the owners they will not take accountability and when we went to try and talk to them again to see if we can come to a resolution we found one of them sleeping on the couch. That same man on the picture will make inappropriate comments to my 20-year-old daughter when she will go by herself to make a payment. The lady is very sweet however she needs to take accountability for the damage that man is doing to her business read more

S & J Auto - We tried to go and speak with someone and this is what we found - Car Dealers Near Me - Long Beach, California

Joe and Susan are very very nice people. Very personable and customer oriented. Able to assist me with all my auto needs and concerns.

Susan and Joe are not "typical used car salespeople". They are hard working folks, working everyday. They respect customer's who come to buy or sell vehicles to them and how hard they worked for their money. Susan is calm to Joe's boisterousness. They reasonably negotiate prices, Susan goes to great lengths to help customers get the best rates to buy their vehicles. Like most hard working folks today, they work many hours. Like most of us. Yeah, we get tired, but we're in the arena together. Highly recommend Susan and Joe S &J Auto. They respect and appreciate their customers. read more

Sold a Cadillac there with no issue! Great service and experience! Very professional and convenient! Most of all it was handled within two week! read more

They clear check engine lights that will return in days just to sell a car... Then don't offer warranties ... That's trash cuz u think your doing good but 24 hours later and 50 miles after I signed a 5 year deal it's back on indicating some 1 manually cleared it so it would be sold... WHATS NEXT ??? Should I bring the hood ??? read more

S & J Auto - Tire lite on and after I asked why he said drive and it will disappear... LIES !!! - Car Dealers Near Me - Long Beach, California

This guy finessed me! First off this guy was unorganized as hell. Had his wife helping out the whole time and he promised and had a financing plan laid out before I left his lot with the car. The company we were going to finance didn't end up doing it so I got stuck with another financing company that was higher in price. I got a 2007 Ford mustang from him. Seemed to be in solid shape. Oh but when the rain came I knew I got played. The damn convertible top leaks water down into the back seats of the car!!! To fix that was $2000. So off the bat I'm paying for repairs and financing with a crappy company. Now I have to refinance. Joe, you are scandalous and never will do business with this guy ever again! Do not go here! read more

Joe and Sue are very nice and frank. I called the day before and Joe told me about the car (full CarFax report). He was very helpful, even offered to pick me up from airport. (I trusted it so much I flew down from out of town to pick the car up). They sold me an amazing car, in very good condition, at a great price. They even re-serviced it and went out of their way to made it prim and fresh: new battery etc... Car drives like new, in VERY good condition. Joe and Sue were proper and super diligent with all the paperwork. As a DMV agent they did everything, so within 1hr of buying car am completely set! (they take good care of neighbourhood feral cats, which is a clear sign of some stand-up folks!) Can't recommend them enough. Super trust-worthy. read more

S & J Auto - Car Dealers Near Me - Long Beach, California

I've been looking for a passenger bus for a few years. Looking for just the right one. I finally found one at J and S auto on Facebook. I went to yelp and looked at the reviews. Their aggregate rating was kind of low so I looked at the details. The only complaints they had were mistakes the DMV made and somebody that only talked to Joe on the phone. The guy that talked to Joe on the phone didn't like Joe. Now Joe was probably just in the middle of something because it's a small shop and he and Sue do everything But that's just the first impression maybe catching Joe at a bad time. I like the bus because it had a wheelchair lift and I need one because this bus fulfills my dreams of traveling in spite of challenges. Then we cut a hard deal with them. Negotiated real well and they gave us a good deal, which I'm sure they weren't happy with. That being said even though we negotiate hard with them a bit they were really kind and gracious. Went far out of their way to make sure everything went our way. They bent over backwards did way more than anybody could ask a car dealership to do. They're honest and decent people. And yeah Joe doesn't always have the best phone skills but his hearts in the right place. You can trust these people. read more

S & J Auto - Bus - Car Dealers Near Me - Long Beach, California

My sister bought a car from them in 2017 and had a great experience, so I stopped by and talked to Susan about wanting to purchase a Subaru Impreza wagon with low miles. I also had a Prius to trade in. They didn't have one on the lot, but Susan found the exact car I wanted within 2 weeks!! Now I am the proud owner of a pearl white Subaru Impreza wagon with all the upgrades!!! Highly recommend. They can find you any car you need. read more

S & J Auto - Pearl White Subaru Impreza - Car Dealers Near Me - Long Beach, California

Just bought a 2015 Ford Explorer from S&J auto using their financing option. They found me a great bank to finance with. The car is in excellent condition and was at a very fair price. Susan , Joe and Evelyn were extremely helpful in purchasing my first SUV. They knew everything there was to know about the car. I will be going back to purchase my next car from S&J in the future. Highly recommend! read more

S & J Auto - Car - Car Dealers Near Me - Long Beach, California

I'm the type of person who only writes reviews when an experience is REALLY BAD or REALLY GOOD... and ever since I moved to L.A. a year ago, I never had that feeling of "I'm doing a review on this"... Until now... So I decided to do my first review on Yelp... I was looking for a car for about three months now and since I'm REALLY obsessed about finding THE exact one that would match my personality (and of course, my budget), I've been searching every day ever since. I found "the one" in two dealers but, not only S&J had a better price, but their car was 20.000 miles less than the other and it was in better condition. Other than that, Joe is one of those guys that looks like they came right out of a movie! What a character... Funny, helpful and above all, seems really trustworthy... A cool family guy! I cannot avoid mentioning his office manager Evelyn... She was really sweet and helpful too! I know I only had the car for about 24 hours now, but it seems in perfect condition... Of course, if something unexpected happens I'll definitely come back to update this review, but so far I'm REALLY happy with my car and would definitely recommend S&J to all my friends when they mention that they are trying to buy a car! Thanks Joe! read more

S & J Auto - I got the car of my dreams on a great deal at S&J Auto! Thanks Joe! - Car Dealers Near Me - Long Beach, California

This guys are super cool people helpful very friendly Joe has alot of knowledge of all cars They can find any car on the market any !!!! Best price ! I´m from germany and I was looking for a car found what I was looking for Thx S&C Team read more

This dude sold us a car under the impression it was a great deal because of the physical damage of the car and that it was "mechanically sound". What a joke, our car stalled after 1 day of use and had to get it towed (AFTER 1 DAY) I'm incredibly furious how they jipped us and that we didn't even get a solid year of use out of what we thought was a safe car. Don't ever go here, they will 100% have you jipped and make you look like a fool. read more

Got my Mercedes ML 350 here! I met with Susan, talked about my different options, price range and credit unions that I could go through. She's very knowledgeable about where to go for getting approved. They have a ton of cars to chose from with great prices and work with you to find the best deal! As I was looking around, I saw a Mercedes ML350 pull up on the lot and told her that was my dream car and she said they just got it in!! I went back two days later and purchased it! It was a smooth process and I was in and out quickly! I definitely recommend them! They also helped me with getting work done for cheaper than the dealer quoted me. I got hit from the side and went to the Mercedes dealer for a quote which was $2200 so I called Susan and asked if they did work and she referred me to one of her shops and did the work for $1650. I took it to her guys and they did an amazing job! I'll definitely be back when it's time for a new car! read more

Got my Juke here! I love it! Susan and her whole crew were very nice and they even helped navigate financing. They answered all my questions and I am very happy with my car! Jukes are hard to find! read more

S & J Auto - My Juke :) - Car Dealers Near Me - Long Beach, California

Awesome! Best used car buying experience I have had in a very long time. Joe, the owner took the time to explain all my finance options, listened to my needs, and got me financed through his finance company at an incredible rate. We then test drove several used cars he had available and I found the perfect one for a work vehicle. S&J auto was an honest dealer that didn't play any games like most used car dealers do. He'll will also go to auction for you if you need. I highly reccomend you talk to Joe at S&J Auto for your next used car or truck!! A+++ read more

They were very helpful when I was looking for a used car several years ago with a VERY limited budget. I actually loved my car that I bought from them. My issue is now that it is years later, the Camaro that was part of my trade off has never been taken out of my name! I got a lien notice from a tow yard in Vista, and a ticket from the city. They also told me they could only find one of my personalized plates to give back to me when I traded in my car. I didn't reuse them at that time so that was not a big deal. But the license plate that shows on the lien and ticket? The one they said they couldn't find. I'm not sure how the car ended up in Vista, or why it's still showing that I own it but I'm none to happy about it S&J! read more

Typical used car lot guy. Very pushy. Called everyday

S&J auto has to be one of the best auto sales place I've ever been to. Joe was very helpful. He saved me so much money not only on the purchase of the vehicle but on my insurance. Before i came here i was struggling looking for a car. I got lucky enough to past by this place and left with a nice BMW. I recommend this place for anyone. Joe is an awesome person too speak to. read more

I got a good quality car for a very reasonable price the people were very fair with us and we enjoyed the experience

Couldn't be happier with my entire car buying experience here. Why? I got a KILLER deal on the car I wanted. Joe, who runs the place, has an awesome fun personality. He made me feel comfortable the entire time and was extremely helpful- my credit isn't very good but he was willing and able to work with me and get me on my way w a car way faster than I even expected! Yay! read more

Great family owned biz! Bought a beautiful used sedan and received great customer service. Very warm and inviting. Friendly and no pressure. I highly recommend! read more

I had an excellent experience at S and J auto!!! This was my first newer car buying experience so I was a bit nervous. I have bought older cars in the past but I needed more guidance on this purchase. I had been looking for the right car for months so I was so grateful when they helped me find the exact one I was looking for in a quick and efficient manner. I dealt with both Joe and Suzy and couldn't be more happy with the whole experience. I was very well taken care of and got a great deal!! I love my new Honda Element!!! read more

Spent the entire day going from dealer to dealer. Came across this small family owned dealership in the little town of Stanton, California at the end of the day. Was so relived that they were open, honest and upfront about the cars I looked at. They even allowed me to talk the guy who services their car. He came out from the back with gloves, on did not try to hide any issues with the vehicle I was looking at. There was no hand off from one guy to another. I will now buy EVERY car I need from these people. The male owner is slightly obnoxious, but the woman (Susan) who helped finish off all our paperwork was the best salesperson I have ever had to deal with!!! P.S. Took car to my mechanic and was told the car was very sound and am very very happy overall with my new ride read more

I found S&J Auto to be good people. Joe was extremely helpful in getting to the right price and financing for me. He truly takes a personal interest in his customers and pride knowing them beyond the sale of the vehicle. I look forward visiting them again and have referred others to S&J for their vehicle needs. read more

Sold my car to Joe on 11/18 with the understanding that he would pay off my loan. I actually paid him for the difference. The check I made for the difference was cashed. Now, it is 12/10, and my bank says they have not received the payoff from him. When I spoke to Joe on 12/5 he called back and left a voice message saying that he had already sent the check to my bank... read more

Despite what the perceptions are about used car sales men, Joe was amazing. I bought a 2003 VW Passat from him and took it home, less than a week later I foud out that the turbo was no good and needed to be replaced. I was expecting to have to fight tooth a nail to get the car fixed or get my money back. When I walked in Joe was pleasant as he had been before and when I explained to him my situation with the car, he stopped me mid sentence and asked "what do you want to do, get the car fixed or get your money back?" I said I would rather get my money back and purchase a different car. With out hesitation he sent one of his co workers to the bank and I received all of my money back, with absolutely no Issue! Joe is an amazing honest person in a dishonest profession. I have already refered a few people to this great dealership and I will continue to do so. If you are looking for a used car and are unsure about the process, Joe and his family will take care of you and will not try to trick you. read more

Spent weeks looking for the perfect car. Drove up and down Harbor Blvd and was about to give up when I remembered that there were a few small dealers on Beach Blvd just north of the 22 Fwy. My fourth stop was at S and J Auto. What a treat. A family owned car lot. Everyone was so nice. I was treated like a friend. They did not have what I was looking for, but offered to go to the dealer auction and get me the exact car I had been looking for. It took a few days, but I am now driving the BMW of my dreams. Black on Black Sport Model. I could not be happier. Thank you to EVERYONE that works here!!! read more

Had a great buying experience here! We bought a 2005 Ford Expedition, great shape low miles, we got it home and it started stuttering, I looked at the car fax they provided and noticed it hadn't had its 100k spark plug change, I called them back and they changed them the next day no charge... I'd for sure buy another car off these guys and refer friends... read more

Bought van here. Catalytic convertors were not legal,will have to replace $$$. Had a short in wiring. Power Control Module was from a wrecker and not for this van, had to replace $$. Head gasket has a leak. Was told he drove van all the time. NO WAY did he not know these things. read more