I guess they are too busy for customers. Left detailed message and they couldn't even be courteous enough to call back. I wouldn't trust a company who shows lack of professionalism from the get go. read more

David, Jordan, and Trinity Pools did a fantastic job remodeling our pool. They were very informative, helpful and cost effective. The project came in on budget and faster than promised even during the busiest time at the beginning of summer. We love the gorgeous pool with awesome reef step and it was even ready for the 4th of July! We chose tropic blue pebble. David also helped with the appearance of the water level which was uneven and now looks great. We would definitely recommend this company and work with them again in the future. Thank you! read more

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I can't say enough good things about these guys. I originally called for an estimate to remove our empty pool that was in horrible shape. David explained to me what he would be able to do if we kept it, so we went for it. His guys fixed everything, the brick, new tile, new plaster, new equipment, new fancy light, paint, etc. Everyone who worked on it was friendly and helpful, and I was kept updated every step of the way. David is very easy to work with and incredibly helpful. They finished the project within the timeframe he gave me at the beginning, even with a delay because of the wind. Any service I need in the future will be through Trinity. I am so grateful for the wonderful job they did! read more

Trinity Custom Pools - Pool & Hot Tub Service Near Me - Riverside, California

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Couldn't be more pleased with how my pool came out looks great. I did extensive research on pool re-plastering, coping and tile replacement. After 5 quotes and dealing with pool companies I decided to go with Trinity Custom Pools. Price wise they were in the middle however, David gave me great ideals and was more knowledgeable than the others. Also I check the companies review and saw how great the reviews were for David and Trinity Custom Pools. They re-plastered, replaced the coping and tile, and replaced the light and rewiring of the pool. Dave was fantastic, great communication worked with the crew from start to finish. The crew was extremely experienced and professional and completed all projects on time and cleaned up upon completion of each project. Dave was also extremely helpful in pool start up. I highly recommend Trinity Custom Pools you can't go wrong. read more

Trinity Custom Pools - new re-plaster, tile, coping, cement, and lighting - Pool & Hot Tub Service Near Me - Riverside, California

We recently got our pool remodeled by Trinity Custom Pools. David and his team did an amazing job! Dave helped us to figure out design ideas while staying within our budget. We decided to go with a pebble bottom, changed the copping, remodeled our rock feature, and changed our lighting to LED lights. Dave maintained communication throughout the entire process. I researched different companies for about a year and I was most impressed with Trinity Custom Pools. I highly recommend them! read more

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Requested Dave to put in pebble tec in our pool after we made the mistake of doing plaster. Also re-did the tile around the waterline. From start to finish, Dave and his company were wonderful to work with. The pebble tec (tropic blue) came out better than we had expected. I would not hesitate to recommend this company. read more

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Awesome, highly professional work on replastering my pool and even customizing my pool at no extra charge. Dave is so wonderful to work with and an expert in the pool industry. Very reasonably priced! I highly recommend Trinity Pools. I am extremely satisfied and very grateful for this outstanding work. Thanks so very much, Dave and the crew at Trinity Custom Pools. read more

Trinity Custom Pools - This my pool. A light blue plaster and Trinity Custom Pools put the tiles in on the steps at no extra charge - Pool & Hot Tub Service Near Me - Riverside, California

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After extensive research on pool replastering and inquiring with several companies for quotes, I ended up choosing Dave with Trinity Pools for our pool remodel. Dave was very friendly and professional throughout the process. He also was not trying to upsell anything as he provided us many different options and explained the differences between each style of plaster/pebble. We ultimately decided on a mini pebble tec finish with amazing tiles that match our backyard perfectly thanks to Dave's suggestion. Compared to other quotes I received, Dave was very affordable and his team was extremely experienced and fast. You can tell they put a lot of effort to make the customer happy for the long-run. Dave was also very helpful after the pool was done and answered all my questions immediately. I highly recommend Trinity Custom Pools. read more

From the moment we called to have our pool re-plastered Dave did nothing but be there to assist my husband and I. We decided to go with mini pebble, Dave worked with us in our budget. He even went above and beyond to do additional work (led lights, auto-fill, deck jets and re-plumbing)at a fraction of the cost because he knew that our 1960's pool update needed it. We are so happy that we chose Trinity Custom Pools from start up to finish he replies right away and has his crew on time the day specified. Before choosing Trinity we got a total of 6 bids from competitors that did not seem helpful or knowledgeable. I would highly recommend this company you will not be disappointed!! read more

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We set up an appointment for a quote, took the time off work to be available and they were a no show. Not even a common courtesy phone call.

We remodeled our pool with Dave's team in October 2020. We have used our pool this summer more than we have in the last 10 years. Trinity Pools has outstanding customer service. Dave was prompt to respond whenever I had a question or concern. We had a problem with our old pump after the remodel and Dave was quick to assist to replace it with a reasonable cost. During the pool estimate he didn't try to up sell us since we had a small budget. This is an honest man....give him your business! read more

I'm not providing a 1 star based on the quality of their work...I wouldn't know. Im providing based on their lack of response. I made 4 attempts to contact someone to quote a price for large pool repair, but never received a response. I sent a request in via yelp...no answer. I called, no answer, didn't leave a message Called again, left a message...no call back Called again, left another message asking for a call...nothing I've seen their truck around town and was looking forward to working with them. Not sure what the issue is, I guess they have plenty of business and didn't need mine. read more

Very fortunate and grateful to have found Dave to have him and his guys redo our pool. We had plaster before, but so glad we went with pebble. Pool looks amazing. If you're in need of a pool redo, look at this picture, then call Dave! read more

Trinity Custom Pools - Pool & Hot Tub Service Near Me - Riverside, California

Not so happy anymore... I'm not about bashing business so I just hope I learned something! read more

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Was able to get ahold of Dave , such an honest Man and he was very straight forward when it to numbers && didn't sugar Coat anything !! Made a great first impression on My husband & I. read more

Dave and his team were exceptional from start to finish. The pool far exceeds our expectations and Dave was instrumental in guiding us through the pros and cons of each material and finish we chose. The attention to detail is beautiful. Our questions were always promptly addressed and Dave made himself available throughout the process. Trinity is a top notch because of the people. We look forward to many years enjoying our new pool. read more

We are so excited and extremely happy with the results of our retiled and replastered in-ground pool. David and his crew were so easy to work with and very professional. When we first met with David, he told us the cost and exactly what to expect. Even though there were rain delays, he completed the job in a timely manner. From beginning to end, I can't say enough about the great experience we had working with Trinity Custom Pools. If you get the chance to work with Jordan, he's just as nice as his dad. I would highly recommend Trinity Custom Pools to anyone. Thank you David for all of your hard work. read more

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I had leak detection done by American Leak Detection. My inground spa had leaks beyond repair. I was asking for a quote for pebble tec demolition and new plaster along with some additional work. After your first response to call leak detection, which I had already done, I called you and left a phone message. I didn't get a call back. No worries. I did get calls back from the nicest people at several other companies. read more

2 years ago we had David rebuild our pool at the time we didn't have new concrete we had the concrete replaced this summer David sent Jordan to put in the mastic around the pool edge this company Is a pleasure to do business with they will work on my pool as long as I own a pool Jordan and David thank you very much for all the hard work you did the pool is amazing once again thank you very much read more

Trinity Custom Pools - Pool & Hot Tub Service Near Me - Riverside, California

Trinity custom pools completely exceeded our expectations!! They are very professional & communication was perfect!! Dave & his team turned my backyard into a resort!! From the beginning of this process to the end it was all handled professionally. To start Lenard coming to our home & explaining the process & letting us know what Trinity has to offer, my wife & I felt comfortable and not pressured into going over budget but making sure everything we wanted was included in our project, & this being our first pool build we were txting Lenard daily, and we appreciate him always getting back to us quickly and with an answer!! Then when it came to adding our waterfall all I can say is Berna & his crew are amazing!! That guy has so much skill!! Then when it came to picking colors for decking,tile, & pebble tec Dave was right there to help us bring our design to life and his input was very appreciated and right on!! I have nothing but good things to say about Trinity and I would highly recommend them to anyone looking into a complete build of your new oasis!! 10 stars from me!! read more

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I just had my pool redone by them. They did an amazing job upgrading my pool. Dave is a great guy who is very honest. I had many bids that said I needed all this extra stuff and he told me I didn't need most of it. He always got back to me whenever I had a question and he always checked in to make sure the work got done correctly. Every worker was super polite and professional. I will be recommending Dave and his crew to all my friends and family who need their pool redone or put in. read more

Trinity Custom Pools - Pool & Hot Tub Service Near Me - Riverside, California

We just finished our pool replaster and tile cleaning with Trinity Custom Pools. Couldn't be happier. We had a bad experience with a different plaster company previously. Dave is like night and day. We were always able to get information from him and he made everything easy. Pool looks great! Highly recommend Dave and Trinity Custom Pools! read more

My pool and spa are 40 years old. Everything about it was original, except for the pump and filter. It was way past due for a remodel. When Dave came to give me a quote for the remodel, he talked about everything he could do to make the pool beautiful again. He asked about my budget, and he assured me that he could do everything I wanted done within my budget. The pool is finished now and I am amazed at the transformation! It is as beautiful as he said it would be. Through the whole process, Dave answered my calls, he kept to his timeline, he called me to make sure things were to my satisfaction, and he was always courteous and professional. Whenever something happened to delay the process, he explained what happened and how long it would take to remedy the issue. I am totally satisfied with my remodel, and I highly recommend Trinity Custom Pools. They are a great company! read more

A co-worker from my wife's workplace recommended Trinity so we called. Dave showed up same day and we liked him from the get-go. He's personable and knows his business. His quote was $1k lower than another we had gotten so we went with Trinity right there on the spot. I really appreciated that he didn't ask for any money up front (that's a red flag for me) and we made 3 payments as the work progressed. The end result was even better than we had hoped. We added a rock feature around the spa and it gave our pool a beautiful face lift. The tile and plaster came out great as well so now our pool looks new and very inviting. Dave kept on eye on the progress and checked in regularly. He even made sure the chemical balance in the water was right after we refilled the pool. Very pleased with Trinity! read more

Trinity Custom Pools - Pool & Hot Tub Service Near Me - Riverside, California

We had originally started our pool remodel with another pool company that started the plaster removal. The contractor didn't want to live up to his contract so we were left looking for a new one to finish the job. I got on Yelp and David from Trinity Pools was at my house within 30 minutes giving me a quote to finish the work. He explained everything about the process. We had originally agreed not to do a Baja step but he told us it would only add a few days to the overall project. He was not pushy and I liked the reviews on Yelp. I should have started with Yelp in the first place. In 2 1/2 weeks we had our pool back. David went above and beyond...he added a tile turtle to the Baja step for my kids to enjoy. They love it! Thank you David and Trinity Custom Pools for your wonderful customer service! read more

Trinity Custom Pools - Pool & Hot Tub Service Near Me - Riverside, California

I have been receiving quotes from many pool builders and I must say that Trinity has been awesome. Quick to respond, kind, professional, and checks in. It sucks that in the pool industry, you have to often chase down a pool company for a quote. I haven't pulled the trigger on a pool company yet but so far, I've been happy with the Trinity's communication with potential clients. read more

I can't express enough how happy I am with the pebble resurfacing of my pool.. it looks gorgeous! Thank you very much David, team, and family for your amazing work and dedication of my project!! David is a true professional and an outstanding person who goes the extra mile for a customer. I highly recommend his services to all friends, family, anyone, and everyone. Summer can't come soon enough to show off my pool. I will definitely reach out again for any pool needs in the future. Keep up the great work Trinity Custom Pools! read more

Trinity Custom Pools - Pool & Hot Tub Service Near Me - Riverside, California

Based on the Yelp reviews I was excited to start the process with this company. I left a message on yelp and did not get a response. I called a few days later and left a voicemail. Did not get a call back. I guess they are too busy for new business. read more

We used David and his team to replaster our pool and spa and they were very efficient, fair and easy to work with. Our pebble tek looks and feels amazing and the whole job was done in less than five days (with a few rain delays in between). Recently they came back to our house to replace a light in our pool and will return to replace our pump. David is very knowledgeable and trustworthy and we are so glad we found this company. read more

We hired Trinity custom pools for a remodel of an existing pool. Dave made everything easy and was very good at explaining the pros and cons of the different types of pool surfaces we had to choose from. He had samples of the surface, tile, and coping material. In addition to our pool being remodeled, we had Dave's team bring our concrete deck back to life with color and sealant. He was always responsive to phone calls and text messages throughout the process. We are very happy and satisfied with the result of our remodel. I recommend Trinity Custom Pools without reservation. read more

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Great contractor to work with! Dave worked with us on what we needed done for both our fish pond and for our swimming pool and we were completely satisfied. Price was perfect for the great job him and his team did. Great communication as well and always willing to address any issues. He stripped off the old plaster and then resurfaced both the pond and pool with a pebble finish. He also redid the piping for the fish pond by hiding it under the concrete. Dave is willing to go that extra step to make sure you're completely taken care of. Will do business with again and recommend him to anyone who needs pool work done. Thanks Dave! read more

These guys are awesome. Great work, great prices. I came home today and met Richard (I think that was his name), nice guy and did great work. We had a bunch of missing tiles, the existing tile was disgusting and caked with calcium build up and the pool walls had stains. He repaired the tile, cleaned the tile and acid washed the pool. It came out looking 100x better than when we bought it. I really can't thank these guys enough for the awesome work they did. We will definitely be back next year to have the bottoms of the pool redone with the pebble. These pictures do not do the work justice, but I was just so excited with the improvement that I wanted to share. Thanks!! read more

Trinity Custom Pools - Pool & Hot Tub Service Near Me - Riverside, California

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We had purchased a house with a older pool that was in desperate need of updating. After looking for a pool company and reading several reviews we decided to go with Trinity Custom pools. Dave came out on time and gave us a free estimate. he then helped us choose the materials we were going to use on our pool and gave us a timeline for the work that was going to be done. We chose a flagstone coping and the Tahoe Blue pebble finish. Dave added a special touch of abalone shells and glass to the mix to make it sparkle. We also added new L.E.D. lights to the pool and spa which he gave us at a very fair price. Halfway into the project we decided we wanted a Baja reef put in. Dave's response was no problem how big. This goes to show how easy he is to work with. He recommended a auto fill system for our pool and I must say I love never having to worry about forgetting the hose running in the pool again. And lets not forget about the turtles that he put in, love them. Bottom line is if you want a person who will work with you to achieve the best results for your pool remodel and who is always just a phone call away, is very responsive to your concerns... Dave and his crew at Trinity are the people you want !!! read more

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After having 1 bid that was so outrageous, for less product, a company who never even returned my call... I stumbled upon Trinity (ok, I like the name) Dave showed up when he said he was going to... gave me a quote that was WAY too good to be true and gave me exactly what I wanted and more. Dolphins galore! And a pool that is, as far as I'm concerned, a piece of art! The pool is filling up as I type this. It is a beautiful Pebble Tec finish and beautiful new tile and a dolphin mosaic on the far wall.. so you can swim with the dolphins! There's no skimping on communication, either. I can call or text and he has always responded. And he has always called to let me know what's going on. My only wish is that it was summer! I will not hesitate to recommend Trinity Custom Pools to anyone who needs work done! Thanks! Sue read more

I highly recommend Trinity Pools. I was very nervous about finding the right company to re-plaster my pool. My son-in law recommended Trinity Pools and I am so thankful that I went with this company. I had lots of questions along the way. The owner David patiently explained each process. He was quick to respond to any concerns that I had. I found a picture of tile and a design that I liked and showed it to him and he made sure that I got what I wanted. His team was efficient, got the job done and made sure to clean up each step of the way. My main concern was that the work would be efficient, that it would also be affordable, and that I would be happy with the end result. I got all three! read more

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Unfortunately they're to busy but Dave is great to have talked with and gave me a good quote. Definitely give them a call

I recently renovated our pool with Trinity. Dave is a great guy and does his best to make you happy. He has alot of experience and ideas that really helped me since I had no clue what to do to make the backyard look amazing. He showed me some tiles and pictures of other projects he was working on that helped me decide. It took longer than I expected but the outcome was worth the wait. I would definitely recommend this company for your pool remodelling needs. Here's some pics. read more

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We have been searching for the right company to replace our spa for two years. Trinity just finished a complete redo on our spa and we couldn't be happier. The price was very reasonable and they broke down the bid to show everything included. They removed our old sunken fiberglass spa and replaced it with a beautiful 8" x 10" gunite spa. Dave"s team of experts were all very knowledgable and first class. Dave kept us completely informed every step of the way. Thanks to Dave we now have the back yard of our dreams. read more

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Professional, prompt, responsive and reasonable. Thank you Dave. Enjoy working with you

After having 5 different bids, we decided to go with Trinity Custom Pool and i have to tell you, we did not regret a bit. The price was right within our budget and the crew know what they are doing. I really like this company cause you can call the owner directly (Dave) anytime and he will answer all your questions. Trinity Custom Pool installed Pebble finish to my pool, fix all loose bricks around the pool and ensure all leaks are sealed. Filled the pool for a week now and no leaks. The kids can't wait till summer to test the pool out so I guess I have to heat it up this weekend. If you need something done to your pool, call Trinity. Don't waste time like I did with 4 other so called "Pool Expert". Thank you Dave. Really appreciate the work you did. read more