Very thorough, personable eye exam from Dr. Ryan Beyer. Dr. Beyer is sincerely committed to optimizing a patient's vision.

Why on earth does this place have bad reviews??? I have been seeing Dr Beyer for years, he's absolutely my FAVORITE. I feel like with him is different, I'm not just a patient who gets scooted in and out. It's such a breath of fresh air when a doctor genuinely cares about you, what you have to say, and adresses any and all concerns that you have. He's patient and kind. My friends all go see him too. He lets me know about when contacts are on sale with rebates. And goes the extra mile above and beyond, every. single. time. Do your research ahead of time if you need to, to make sure your insurance covers the visit. I don't understand when people trash a place but they don't do any research themselves and then complain about it. To address complaints on staff- their staff is amazing. I've been coming here for years and have seen staff change and every single time, they're all very respectful, polite, and professional. I came in today for my yearly visit, and one of the staff was amazing with kids that came in for a glasses fitting. They have amazing reviews on Google and every other platform really. So if you're wondering about this place or not, ask for Dr Beyer. You will not regret it. read more

Triangle Visions Optometry - Waiting for my exam - Eyewear & Opticians Near Me - Cary, North Carolina

Worst front staff I've ever encountered. Simply a couple of women who have zero understanding of Customer Experience or Customer Support. This Optometry is going to run out of customers if they continue down the path they are on ... where they could care less about their paying customers. I had been here a couple of years ago to get a VERY EXPENSIVE pair of glasses. Don't know why they were so expensive but I bit the bullet and they've been a solid investment and served me well. Had an appointment today and thought it was at 9:30 ... turns out it was 9:15 according to the rude receptionist. She then said we'll need another appointment to be scheduled ... with zero empathy for my time and effort to be there on a Monday morning. I said no thank you ... I'll find another Optometrist to EARN my business. Whoever is hiring for Triangle Optometrist ... needs to find people that are good with people. The two women in Apex you have sitting in the front of your facility greeting CUSTOMERS ... don't understand how to put a smile on their face and great your PAYING CUSTOMERS. Earning Customer Loyalty is the most profitable way to run your company! read more

I've only ever had good experiences going here for the last 5 years and I've recommended people who like Dr Beyer as well. They help me out to get exactly what I'm looking for, give me contact samples to go home with, and their glasses quality and selection is great. There's a woman there who helps you try on glasses who just radiates warmth, I'm not sure of her name but she's given me some of the best customer service I've ever received. They can also repair broken glasses for reasonable prices. Picking out glasses and contacts shouldn't be stressful and triangle visions makes it fun. read more

By far the best optometrist and staff I've been to in the 16 years I've lived here in beautiful and sunny NC! Everyone was so professional and helpful. I love my new eyeglasses--I can see! lol. Miss Pam, helped me to pick out my new eye glasses and I've never had so much fun doing so, and they are perfect! Thank you to all, you are a cut above! read more

Dr. Ryan Beyer is the sweetest and most sincere eye doctor I have ever had. He took time to break down and explain everything that was going on with me and my eyes. He understands how anxious patients can feel anticipating those eye puffs and has excellent bedside manor. *** NOTE! ***you do NOT have to pay the $39 for the photos instead of the dilation drops. You CAN decline this and do the dilation for free. I agree with the other reviews, watch for the fluff! read more

Dr Beyer is the best! Been going to him for years and won't go anywhere else. This place should NOT have bad reviews. If you go here you won't regret it. They have amazing customer service and are willing to help and go that extra mile for you. read more

Dr. Beyer was fantastic. I just had to call, as someone who is not an existing patient, for an emergency appointment on a Friday (of all times to need to be squeezed in). I had something in my eye that was absolutely killing me. They squeezed me in immediately and Dr. Beyer worked his magic to pull a piece of rust out of my eye (be careful if you have to splash your face in places other than your home bathroom!). Can't recommend them enough, so happy I called! read more

Be EXTRA careful of 'fluff' charges added to your bill should you be using your vision benefits. Exam ($0 copay) including one for contact lenses ($10 co pay) were covered under my plan, EyeMed. I was charged for a more involved exam they call a 'Comp Opth Service for New patient' (I wasn't a new patient) hence a $50 copay was necessary for this $160 exam. Photos (??) were another $39 that wasn't covered under insurance and a 'Routine Evaluation' bumped it up an additional $70 that was 100% my responsibility. Looks like the 'routine evaluation' didn't cover everything from the 'Comprehensive Ophthalmology Service for New Patient'. Total out of pocket I was responsible for was $159.00 instead of only the $10 contact lens copay. Don't make the same mistake I did. Make sure you ask Triangle Vision what is included & the charge of a routine eye exam. Needless to say, I won't be back. read more

I would not recommend Triangle Visions Optometry. I was not asked whether or not I would agree to the extra 50 dollar charge so I do not have to dilate my eyes, I was told that's how much I would be doing. Then, I get one pair of sample contact lenses, and am told the other brand that I am trying out is getting called in. By the end of the week, it still did not come in so I called. They had in their system that both of the brand of contacts were given to me (they weren't). So then they called them in even though they should have been called in a few days prior!! A week later, I still do not have the other sample contacts to try out. Considering I'm dropping $400 dollars on my decision between these brands, I would think that I would be more of a priority. read more

Dr. Beyer is wonderful. The best optometrist I've ever seen. However, I ordered a pair of glasses from this business. I requested that the edges be polished because I have a high script and a lot of the lens edge shows. Two weeks later the glasses came back and the edges were not polished. I sent them out again and when they came back nearly a month later the edges had been polished but there was heat damage, blistering and melting, on the AR coating making the lenses unusable. The manager said she would credit my purchase price and redo the lenses - which I thought was great. But... when I came into the office to meet the manager, Flora, and return the glasses for the second time the receptionist FORGOT to tell the manager I was there. There is a problem at the front desk with customer service. There is a huge problem with quality at their lab. I will likely see Dr. Beyer again but not at the Kildare Farm Road office. I will never order glasses or contacts with them again. read more

Friendly staff but gave me prescription that was -0.75 off in both eyes. Had to go to another doctor to get prescription re-checked. I made two pairs of glasses with that prescription and now these glasses are to be redone. Sams Club agreed to remake but another online outfit that did my expensive sports glasses are not keen to re-do and I might have to spend countless hours to get them to agree. When asked Triangle Optometry for a refund for the doctor's services, was told services were rendered and no refund. Still do not understand why doctor would not refund for their poor work, it is documented that prescription was incorrect. read more

As others have noted, Dr. Beyer is fantastic. I took my daughter there to get her prescription updated and because she thought she wanted contacts. The staff seemed pretty good for informing us of what was going on. They were patient with my daughter trying to learn to put in a contact, but finally we had to give up. The prices are steep. And once they have your cell and email, they keep making appointments "for your convenience" and sending an unending string of confirmations. Even though we haven't called for an appointment! Why should I have to call to cancel an appointment I never made? This is "spam appointments". I called and told them I find this very pushy and I would never do this to my customers. read more

Dr Beyer is absolutely the best. I have very unique vision issues and I have complete trust and confidence in Dr. Beyer and his team to meet my special needs. I have been going to this practice since 1993 and I don't believe you can get better eye care than Dr. Beyer. read more

(Star rating is not relevant) This review describes my experience with the practice of Dr. Brett Miller (female) and the controversy surrounding her title of "neuro-optometrist" and its parent organization NORA ("Neuro Optometric Rehabilitation Association"). First, five stars are immediately earned in recognizing types of NEAR-vision abnormalities many other optometric establishments fail to identify; and in the slogan "Vision is more than 20/20" - as 20/20 is a DISTANCE measure often erroneously associated with perfect vision even while NEAR vision is relied upon in most activities related to work (or school). On this note, I find Dr. Miller to be a kind person who cares genuinely about her patients, demonstrated in having gone the extra miles to gain expertise in identifying and treating such conditions. A helpful description is in the book by Dr. Remick, "Eyes on Track" (Look Inside : www.amazon.com/Eyes-Track-Ages-4-Adult-Processing/dp/1432773860/ref=sr_1_1?keywords=eyes+on+track&qid=1572403391&s=books&sr=1-1 ). Eventually, 'Part 1' of the controversy was described to me as "neuro-" requiring an M.D. i.e. an optometrist cannot be "neuro-" That is straightforward enough, but regardless of terminology, I believe more diagnoses are being made of near vision conditions under NORA training. I don't know where I'd be without proper diagnosis! 'Part 2' of the controversy is more of a difference in philosophy. Dr. Miller suggests prism lenses that correct double vision may be instrumental in 'healing' a concussion. Other ophthalmologists say that the concussion will heal in time, but lenses do not contribute to the healing process. Since I adopt an Eastern viewpoint of medicine, my philosophy -- this said **following** my own experience with prism lenses -- is that when the strain on vision is relieved by the lenses and seeing becomes easier, there is significant stress relieved to the mind. And how well does anything heal under severe stress? Of course it is still the physical body conducting the healing, not the lenses, but the difference in healing under stress, or not under stress, is easily enough felt. Dr. Miller explains it this way too. Because of these controversies being exaggerated, an ophthalmologist actually did interfere with my treatment of visual injury and delayed my healing progress greatly. I was made to wait around to see if my eyes got any better, when I could have had lenses right away and started to feel more at rest with daily activities and how I navigate the world around me -- under less physical strain. Dr. Miller said, if the prescription changes (which she did not expect it to), they would just redo the lenses, while the other said wait. That now makes perfect sense to me and I regret having been made to wait so long in doubt when I could have been helped more immediately. Dr. Miller also prescribed six months of vision therapy. 'Part 3' or the controversy is that vision therapy is very expensive for the services. In my case, I was able to receive PT covered by insurance that included visual exercises so it was not critical to be in Dr. Miller's program. I feel the practice caters to children. For an adult injury, there were some insensitivities, such as the first appointment dedicated to lengthy paperwork mostly about collecting the charges. Since I could not read well, it did not seem reasonable to give me stacks of forms to sign, while being charged for a vision appointment in which I received no visual assistance. I feel papers can be signed in the waiting room, and perhaps reception could help with reading or provide video. Erroneous GPS info I rely on was never corrected and the phone system was malfunctioning. I did not receive referrals to other agencies to help me get back to work and operating in daily life, just 6 months of exercise assignments, and that fell flat for me. When I was referred to Dr. Miller she was described to me as a "neuro-ophthalmologist" and she did not correct me. She did let me know health insurance does not cover any of her services. When I did see an ophthalmologist and the optometrist at his practice, my insurance did cover both appointments based on injury codes. Also, I feel she should have referred me to an ophthalmologist or a neuro-ophthalmologist to dilate my eyes for complete examination because there was an injury to my right eye. She did take a picture of the retinas but I was told that is not enough. Also, the optometrist whom I saw that is a prism specialist made a further adjustment and the new lense prescription is better and clearer for me. The change is slight and I need two pairs so that is quite okay. Dr. Miller was not able to prescribe distance lenses to accommodate the injury, but the prism specialist did provide a distance lense which is imperfect, but improvement. In spite of a few bumps, Dr. Miller was a primary resource in my recovery, which is to be emphasized. read more

First of all, they are expensive. I came here only because they are listed under my vision plan, but even with that, yikes! Second, they have extremely limited hours. Only Monday through Friday. Instead of achieving to customers, they expect customers to take off work or school and cater to them. read more

Our check up was both professional and kind ,it was knowledgeable .technician knew what she was doing Dr. Beyer is a patient provider, answers any questions or concerns that I have. we never fell rushed we love coming for annual check ups it's worth the trip from Raleigh. read more

Nice, knowledgeable front desk, the tech was very good and Dr Beyer was great!!! The information he shared with me was more extensive than I'd had from any other provider. A thorough eye exam and extensive professional explanation of findings is worth paying a bit more for. read more

man I love it; the employees there are just as happy to assist you when you walk right through the door;. they helped me with my situation needed a pair of contacts asap wasn't there for 10 mins because they move that fast;. ! everyone needs to go there! read more