This office is great but I think it's great because the Dr's care. The exam is thorough, questions…read moreanswered and over the top professional.

I moved into the Cary area and decided not to travel back to Durham for my previous eye doctor. I…read moredid an internet search and decided to try Preson's. The office is nicely appointed, clean and has plenty of parking right out front. I was treated very well, from the receptionist to the eyewear fitting. All of the employees were polite, kind yet professional. I really liked the doctor who listened to my history and gave me a very good exam. They have a large selection of glasses and I was able to find several that I liked. The nice lady who helped me was so patient and helpful. I am so glad I found Preston's Optometry.

Walked in; danced out!…read more A first timer when it comes to vision issues, I booked an appointment at this location as it is nearby to home and work. KISMET! I was very satisfied (nay happy!) with the service I received. I appreciated the effortless onboarding experience that could be done by filling out forms online. Arrived at my appointment slightly early and was attended to right away. The staff here are absolutely delightful, from reception, to the doctors, to the eye bar specialist. My interactions were bubbly and pleasant. Dr. Reynon carefully listened to my concerns during the exam and addressed all my questions expertly. I especially appreciated a concern he raised during my exam, and the team worked to get some of his findings to my oncologist for review. Baby's first glasses! As this was my first time getting glasses, I want to give a special shout-out to the kind woman who shepherded me through the whole process. I was told they would be ready in ten days, but they were ready after two! I can't recommend this place enough due to them getting me exactly what I needed. I cannot comment on pricing. I imagine I could have taken my prescription to Walmart for something less expensive, but why would I do that when this office is equipped with the right people delivering the right services and treating them right?

This clinic is very unfriendly to families. Parkside Eye Care has an unreasonable policy: only two…read morefamily members can be seen per day. If your household has three people needing eye exams, you'll have to make multiple trips -- very inconvenient and inconsiderate. Even worse, the front desk staff who answer the phone are extremely rude. They interrupt while you're speaking and have even hung up mid-conversation. Completely unprofessional. Not recommended -- especially if you're looking for a clinic that values your time and treats patients with basic courtesy.

Incredibly friendly and helpful with a glasses repair on short notice. I'm very glad they are open…read moreon Saturdays!

Upchurch Optical Ctr in Sutton Sq. (adjoining Woodcroft subdiv.) truly practices their motto of…read more"providing ... the very best in customer service." For the 2nd time, I recently walked in with a pair of broken Rx. glasses that they quickly fixed... without ever charging me! And they did it with a smile & welcoming attitude. For me, it's a throwback to decades ago when customer service truly meant something.

I had an excellent eye exam from Dr. David MacDonald. He was very thorough, knowledgeable and…read morekind. I would recommend him to anyone. My only reason for not giving a full 5/5 review is that the tech who helped me before Dr. MacDonald came in smelled very strongly of cigarettes and tried to cover it up with perfume. It was overwhelming.

I saw Dr. Bass, who did not prescribe a workable set of contacts for me. I found this out a month…read moreand $400+ later when they arrived. All efforts for resolution were on my side, and when I tried to go back again to get it fixed, was told I would incur all fees again and could not return the bad contacts. Front desk staff were friendly and responsive, but this isn't a business you can work with.

Service: Front-5, Staff-5, Doc-5 Lobby: 5…read moreParking: 5 Date/Time: 3/10/2026 Doc: Dr. Melissa Ogden Going on 6 years with Brier Creek Vision Care and they just get better every visit. After Nakagawara left, I was paired up with Dr. Durham and then Dr. Ogden who is really good and thorough! She explains everything and waits around for questions like you're the only patient she has. If she finds something in your eye that doesn't sit well with her, she makes sure she's satisfied it's safe before she sends you on your way. The staff are all so friendly and helpful. The front desk, intake and even checkout, all seem happy to see you! Their communication vehicles include not just call in but also texting and email. The texting option works well even with scheduling an appointment. You really can't go wrong trying them out! If you're paired with someone that the personality doesn't fit, ask to see someone else next time. They really do a great job getting you comfortable. Highly recommended!

Get rid if the " new patient package" that it appears one HAS to complete before deigning to…read morearrange for an appointment. The Personal details required far exceed that needed for a straightforward eye examination and testing. There is NO need for one to supply detailed medical Information on family when it is only ONE person requesting a simple eye test and is considered very intrusive. If for reasons found at a later date then, and only then, would one need to provide further , very personal , medical Data and information ,

Reviewed on Google earlier but also reviewing on yelp to say I always get exceptional customer…read moreservice here and still giving 5 stars despite issues of business being closed for the weekend and lunch (I'm very reasonable individual so I don't let small issues like that bother me). Dr prajapati is a world class eye doctor and I highly recommend others come to this practice and I will spread the good word around.

The doctor was great, very knowledgeable, took his time but was also pretty quick and straight to…read morethe point, which I like. The selection was a little so so, I did end up finding a pair that was a great everyday choice! The price was pretty average for name brand glasses and the blue lens protection is always a must for me. When buying the eye glass cleaner it's $5, with free refills.

Saw Dr. Harris. Very cool doctor, knowledgeable and with exceptional bedside manner…read more Nice space and with minimal delay of my original appointment despite it being the end of the day

The service quality changes and the price is confusing. It seems the office staff was not familiar…read morewith giving a price.

Really rude phone operator. Will cut you off while you're speaking. Only doctor's office that…read morewill automatically cancel your appointment if you don't call back to confirm.

Excellent and compassionate service! I took my uncle, who is…read morein poor health with very limited mobility, to Triangle Visions for his eye care. Natalie was incredibly patient and creative in working with his limitations. It is unfortunately rare to find medical professionals who are as caring towards disabled patients as Natalie was for us. She helped us through each challenge with a smile and an encouraging word. The entire staff at Triangle Visions is so friendly, from the security guard and receptionists to the optometrist herself, but Natalie deserves special recognition for making our appointment a positive experience.

Regarding Doctor Terry Kim: First visit I was left in a room for 45 minutes before Doctor Kim came…read morein. He said they were short staffed and didn't apologize for keeping me waiting. Second visit, I walked out two hours after my appointment time. Here's the thing. They know they're short staffed but they book patients anyway. Dr. Kim is maximizing his practice's revenue at his patients' expense. My scathing review could have been ameliorated had someone bothered to manage my expectations. How about communicating timelines to patients? Dr. Kim's speciality seems to be patients with nothing better to do than wonder if he ever came to work that day. We all deserve better.

The worst place to go. Please avoid if u can or be prepared for at least 2 hour wait followed by…read moresub par care. Not even worth the specialist copay They just pile up patients for just 5-10 of dr visit which is really subpar. Optometrist can do better job at Costco