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    NC Eye Associates

    3.6 (11 reviews)
    Closed Closed

    By appointment only

    Updated a few days ago

    Services - NC Eye Associates

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

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    MyEyeDr

    MyEyeDr

    3.6(31 reviews)
    1.7 mi
    $$

    Had a nice experience at this My Eye Dr. location…read more I had made my appointment for the 16th but the day before they called to let me know they checked my insurance and I actually was not eligible for an exam until the 30th of the month. It was nice they let me know so I didn't get a surprise bill for the whole amount!! Upon arriving at my appointment, I was pleased with the aesthetics of the waiting area. Very fresh and modern! A Keurig coffee maker was a nice touch! And LOVED the huge print of the tree on the wall. The lady who took some initial tests was very friendly. I apologize I don't recall her name. Dr. Patel was nice as well. I ordered new contacts and replacement lenses for my glasses (I kept the same frames). It's kind of a shame that you don't get to leave WITH your items. The contacts are being shipped to my home and I have to come back to pick up my glasses. I'm used to same day service. The one... UNUSUAL... aspect was when filling out the medical form. I found it odd that HAY FEVER was listed in the same category as CANCER, HIV and AIDS. One is sneezing, the others- a little more.

    My Eye Dr in Holly Springs. Bought two pair of glasses in '22-'23…read more I've had nothing but problems with the lens falling out and now the arm of the glass that fits in the ear, a spring inside attachment breaking off and the arm that goes around your ear falling apart. Manager Brittany at HS wants to charge me 80 plus tax for replacement/repair and argues on the phone with me that's the best she can do. If you're thinking about going here I'd think twice. She claimed the year warranty was over. But if a merchant sells a defective frame - and I've had quite few glasses in my lifetime with never a problem- if it sellls a defective frame it should make good. There's more, but that's essentially the problem I'm having w them today.

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    MyEyeDr

    MyEyeDr

    3.9(24 reviews)
    6.4 mi
    $$$

    So, I woke up Thursday morning, put on my glasses, and noticed the arm was broken--just my luck…read moresince I was headed out of town and these are my only pair! I rushed over to My Eye Doctor as soon as they opened at 9 AM, hoping they could help. But honestly, the girl at the front desk barely looked at my glasses. She just told me they couldn't fix them and suggested a jewelry store down the road. No help or options offered at all! When I asked more questions, she mentioned that my glasses are no longer carried there and that my insurance benefits for the year were all used up. It felt pretty dismissive. I finally asked for my prescription, which she said is good until January 16, 2026. This is the second time I've had a lousy experience here, and it's definitely the last. I took my prescription and headed to Costco instead, where they really came through for me. I ended up getting two new pairs for a little over $400. Plus, the tech there even fixed my broken glasses to hold me over until my new ones arrive. All in all, my visit to My Eye Doctor was frustrating and left me feeling pretty unsupported. If you need eye care, I recommend looking elsewhere where they actually care about their customers!

    So I am editing my previous review. I had an issue with the service on my first visit but will say…read moretruthfully and honestly that this office rectified my situation amazingly. Brian, the manager was extremely professional in his response to my issues. They re-did my glasses and didn't even charge me for the correction. I do highly recommend this location as they showed me that if an issue occurs, they will fix it expeditiously.

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    NC Eye Associates - optometrists - Updated May 2026

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