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    Parkside Eye Care

    4.3 (29 reviews)
    Closed Closed

    Services - Parkside Eye Care

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    Parkside Eye Care Photos

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    Recommended Reviews - Parkside Eye Care

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    Computer glasses that I wear on top of my contacts.
    Falan E.

    I like Parkside Eye Care because they are open on the weekends. I'm thankful for the assistance I received from Saima with finding my computer glasses in my price range. Very helpful! This was my second time at this location. I had my annual exam at the Durham Location last year. I first came in here at this location to get my glasses adjusted and to see if they had availability for walk-in appointments, but they didn't at that time. I scheduled my appointment for a future date with the front desk. I also updated my new address at that time. Appointment Day: I'm annoyed that I have to fill out the same forms that I did last year as soon as I arrived. I'm surprised that the system does not retain my information, such as past eye history. Allergies, height, etc. These are all things I completed on my intake form last year. This process is redundant, and the system needs to be improved. I understand Covid status on each visit but the system not retaining the information I provided on my last visit regarding my eye history is concerning. I don't feel like a patient of yours if you can not keep my information in your system. It does not feel like they build a rapport with the customers based on the lack of information from a visit to visit. Optometrist Harada improved my experience once I met him. He's good at listening to concerns instead of just talking to you. He provided what I needed for better vision and my overall eye health. I do appreciate that. Overall, this location is great for Customer Service, but the technology process needs to be improved. It degrades the overall experience. The selection of budget frames for individuals who don't wear glasses as much is very limited. I could have easily just found a better (less expensive) price online but decided to purchase here. What did I purchase? 6 months supply of contacts which I primarily wear because I prefer contacts. Computer glasses to help with computer use and to reduce eye strain. I wear these on top of my contacts. I want to add that the eye is center has gotten away from provided bottles of contact lens solutions and contact cases. I miss that!

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    3 years ago

    Great visit today from start to finish. I highly recommend this Eye Care. My doctor was great, thanks.

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    Ask the Community - Parkside Eye Care

    Do I need an appointment to come in and select frames/glasses? I have a prescription already from my ophthalmologist.

    No appointment is needed. Please have your valid prescription on hand and any vision plan information. Thank you!

    What prices do they have? How much would an eye exam be, if I don't have insurance? Thanks,

    Hey Alle S. - please call our office at (919) 883-9987 and we would be happy to speak with you! There are many variables and we would like to quote you the proper amount.

    Don’t See Your Question? Ask Away!

    Review Highlights - Parkside Eye Care

    Reynon carefully listened to my concerns during the exam and addressed all my questions expertly.

    Mentioned in 6 reviews

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    UNC Urgent Care - Inside examination room 3.

    UNC Urgent Care

    3.4(36 reviews)
    6.7 mi

    I was in a car accident and had just moved to the area. I was hoping to avoid a costly medical bill…read morebut my company insurance had just ended. I chose this place based solely on the name because I know UNC Healthcare has a great reputation. I came here 3 times in one week and here are overall notes from my experience: Cost: 5/5 Staff: 5/5 Wait time: 2/5 Cost: 5/5 Self pay can be expensive but worth it if you are underinsured, uninsured, or have something serious enough that it can't wait but not serious enough for the ER. $70 when you check in and $68 when you leave. Not too bad, especially since I've had similar experiences that cost $400 with insurance. If you tell the nurse or MD, they will also be more mindful of what prescriptions are costly for you. They also have discount prescription cards you can use. Staff: 5/5 The front desk staff are efficient, kind, and patient. The first time I visited, Dr. Wilbur Carter was dismissive of my pain and not attentive at all. I was just in a bad car accident and my body was in so much pain - my head, bruises everywhere, couldn't move my neck. I was nauseous, dizzy, and felt foggy. He asked me to rate my pain and I said 6/10. He said, "SIX?! Really, that high??" And just scoffed at me and finished the visit. He did not diagnose me with a concussion, which I clearly had and was diagnosed with 2 days later. Honestly, his demeanor undermined everything else about his care because as someone who has a high pain tolerance, it was hard for me to admit I was struggling. Despite my experience with Dr. Carter, I headed back 2 days later because I felt fatigued, foggy, nauseous, dizzy, and I was constantly having a headache. I give the staff 5/5 because Sally Laliberte (NP) more than made up for Dr. Carter. Sally Laliberte IS MY FREAKING HERO. She went above and beyond to take time to listen to me, figure out the best course of treatment, and showed empathy and concern. She worked with me to figure out how I could financially pay for treatment and seek follow up care from trusted providers. I'm new to the area so I really appreciated her advice on specific people to go see at UNC student health once I get insurance. She not only took care of me medically but also emotionally. I was scared that I would have something serious following the car accident, but she talked me through everything that could affect me and how we would deal with it together. I really wish she wasn't at this urgent care so she could be my PCP. Wait: 2/5 The wait is what takes it down from a 5 Star to a 4 Star. Seriously it takes FOREVER. In 3 visits, I didn't get out of there any earlier than 2.5 hours and once was almost 5 hours (Thursday evening was the quickest, Sunday afternoon the longest, Friday morning was in between). Even once you are seen it takes absolutely forever to get out of there. I highly recommend making a reservation online. Even then, you are going to wait forever once you are in a room and then after you've seen an MD or NP to be discharged. They have a screen in the waiting room that lists patient names in order of who will get called next which helps a little. But remember, this is URGENT care. It's not a doctors office. If you have something wrong that you've been waiting all week to take care of, waltz into urgent care, and demand a quick "in and out" appointment - this isn't just the wrong place, but you need to understand health care better.

    I really wanted to like this urgent care facility (a weird thing to say about urgent care) since…read moreit's so close to our apartment, but I had a Yelp two-star experience here: "Could've been better." My wife, who visited previously separate from me, had a better experience and would probably rate this place three ("OK") or four ("Good") stars. I realize urgent care visits can vary widely based on patient demand alone. This review is based on my visit. I started feeling under the weather late on a Friday into a Saturday morning. Mild sore throat, body aches, and lethargy. Saturday night, I had aches and chills. No fever. A little bit of coughing in the middle of the night and some congestion in the mornings, but not bad at all. The sore throat got worse into Monday and Tuesday. I home-tested for COVID on Saturday, Sunday, and Tuesday. Negative all three times. However, on Tuesday, my throat was still hurting like hell (more than "normal" sore throats I've had in the past from colds and the like), so I decided to visit this urgent care to see if they could figure out what I had and how to feel better ASAP. This past Tuesday, I entered the office at 10:51am. I wasn't admitted into a room (exam room #3) until about 12:45pm. I then wasn't seen by the provider until about 1:15pm. So, I wasn't seen by a provider for a solid two-plus hours. It could have been worse. I'm sure some of the folks who checked in after me had to wait longer. In some cases, much longer. I wasn't out of here until after about 1:30pm. A good chunk of my workday gone. This is an example of why I avoid going to urgent care facilities unless I really need to go. In this case, it felt like a hole had been burned into the back/top of my throat and the pain was sharply radiating into my nose and ear. I needed relief. It was hard to focus on work or anything else. I chose this UNC Urgent Care location (at Carolina Pointe II) not only because it's close to where I live, but also because the official UNC Health Care website listed a live 0-10 minute wait time for this location. It was very wrong. Beneath the estimated wait time was a button to "Reserve my spot now," but the button/link was broken. When I checked in, because of my symptoms, I was asked to wait outside in my car. Understandable because of COVID, but do they really expect people to either (a) run their cars on idle with the AC on, burning gas, for two-plus hours or (b) sit/stand outside in the summer heat and humidity? What about people who don't have a car or can't afford to run their cars on idle? There should be a better solution, UNC. Another patient and I waited "outside" in the building lobby, separate from the urgent care waiting room. We waited for so long that we saw multiple patients (parents and babies) come and go for their appointments upstairs at UNC Children's Pediatric Primary Care. I thought the staff here was polite and efficient. I don't think they were to blame for the long wait time. I think it's more on UNC Health Care's administration and management. There was only *one* provider at this location during my visit, PA Megan Fleming. IIRC, she told me that in recent months, since the loosening of COVID restrictions (e.g., less mask usage and social distancing), there has been a rise in visits related to upper respiratory problems and I believe a rise in general demand at urgent care facilities. However, despite the rising demand, UNC Health Care hasn't adjusted the staffing level accordingly. Thus, increased wait times. Denise checked me in at the front desk. Nurse Jules called my phone to get me to come in from the outside and into the exam room. Jules took my vitals and did my throat swab for two strep tests, one rapid and one long (where my throat culture was sent to an outside lab). Megan gave me a PCR test for COVID, influenza A and B, and RSV (respiratory syncytial virus). All of my tests came back negative. I was able to view them on MyChart. My rapid strep test result was available at my visit. My PCR test result was available in less than nine hours. My culture strep test result was available in about 46 hours. Frustratingly, none of these answered the question of what did I have? While I was waiting in the lobby with the other patient, we saw Denise come out and tape signs to both a main door to the building and the interior door to the urgent care suite. It said the facility was at max capacity for the day and they weren't accepting any additional patients. This was roughly around noon for a facility that normally admits its last patient at 7:45pm and closes at 8:00pm. Yikes. Note: The orthopedics building next door also says "Urgent Care" on it. I mistakenly went into that building first. Yep, confusing. If facing the buildings, you want to go to the one on the right. I'm willing to give this place a second chance and will come better prepared (e.g., maybe with a snack, water, work computer) for a long wait.

    Photos
    UNC Urgent Care - Inside the entrance area of the building.

    Inside the entrance area of the building.

    UNC Urgent Care - Outside. Storefront.

    Outside. Storefront.

    UNC Urgent Care - Inside examination room 3.

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    Inside examination room 3.

    UNC Urgent Care at Panther Creek

    UNC Urgent Care at Panther Creek

    1.0(1 review)
    1.5 mi

    UNC Healthcare has such poor administrators, they have not entered providers at Panther Creek, e.g…read more UNC Internal Medicine, Pulmonology, and most Clinics who moved in over a year ago. And UNC Internal Medicine Clinic by the main hospital at Chapel Hill, has no address useful for GPS - as they haven't a clue about GIS and street signs - DUH! For DISABLED ELDERLY PEOPLE - who often are new to the area! They'd rather things "look like" the quaint village of the past - rather accommodate the needs of today - with the increased demand for services. DUH! People now want/need to avoid being killed in an auto accident - because of heavy traffic. And patients needn't even think about asking a security officer inside the parking deck how to find a clinic!! Duh! They don't know - and are too dumb to call anyone to ask - likely no reception inside the parking deck - no repeaters - and forget about assigning parking spaces based on known empty spaces - but you'd better not be late - because the staff will be made WITH YOU - because of their lack of planning - and the physician wants to work 2-3 days a week - and play golf,etc. No matter that you are dying sand had to wait for months for an appointment - and that THEY should have allowed more MD's to go to school for free - as some schools have agreed to do... DUH! Maybe they should go to NC State School of Engineering- DUH! Or ask NC School of Government to explain the US Constitution and how States are responsible for the welfare of the public! ESPECIALLy the elderly and Disabled - by ACTS of Congress and Federal and State Law! DUH! Is anyone awake at Schools of Management at UNC, Duke, and NCState, et al? Not the problem of Public Servants, eh? Too bad about the elderly, disabled and poor - (who need to go to work - or bed after working all night! And btw... Why are clinics - and other state building open longer hours - to give "we the (working/poor) more options? And why are there not enough patient Advocates and Social Workers available to assist patients - keep them from being abused by staff - and help when their loved ones die in these "insane asylums"? And forget about parking instruction inbedrd into you MY Chart appointment reminder - or an option on the robo call asking if you have questions about parking or public transportation needed...DUH! Why does our healthcare facilities hire the poorest - or not have a better training program? Never heard of Human Resource Management... Because "We The People" have put up with poor management by poorly trained often incompetent employees - from the top levels of government! Despite our freedom of Speech and right to dissent in the 1st Amendment of The US Constitution. I say, ENOUGH! Serve or find another job - or spend every day on the golf course. "Lead, follow, or Get out of the way!!!"

    Photos
    UNC Urgent Care at Panther Creek

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    UNC Urgent Care at Park West Village

    UNC Urgent Care at Park West Village

    2.6(14 reviews)
    5.1 mi

    Bottom line: Excellent experience with UNC Urgent Care at Park West Village in Morrisville. Fast…read moreturnaround time, helpful/friendly staff, and treatment that worked as needed. The Deets: In a lot of pain with a red swollen foot, I had to stop into UNC Urgent Care at Park West Village near me in Morrisville to get it checked out. This urgent care ticked all the boxes...convenient, little to no wait, easy check-in procedure, and friendly/helpful staff. For what I considered pretty fast for an urgent care type visit, I was back working with their health staff as they gathered history, performing vitals, and started the physical examination. The PA that helped me out was very patient, listened well, looked at and discussed my history as well as doing a thorough examination of my foot/leg. With differential diagnosis confirmed and prescriptions called into my local pharmacy, I was on my way and relief came soon after that. I was very happy with my visit to UNC Urgent Care at Park West Village.

    Went in 04/06 to be seen for a work injury. The company failed to send my information to workers…read morecomp for two weeks. when i called today to give my insurance information i was met w a very rude woman on the phone. spoke over me. sassed me and gave me zero information. i am in pain and needed information. so beyond frustrating. does not bring quality care whatsoever. even when i was seen three weeks ago. they pumped me out like a conveyor belt. zero questions about my injury. zero reassurance. zero tips in recovering from my injury. DO NOT GO HERE. anywhere but here if you want to be treated like a human.

    Photos
    UNC Urgent Care at Park West Village
    UNC Urgent Care at Park West Village

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    The Pediatric Express

    The Pediatric Express

    3.7(28 reviews)
    2.7 mi

    Last weekend, my grandson was sick and my daughter took him here. They said it was just allergies…read moreand gave him an inhaler and recommended allergy medicine. I took care of him the next day while my daughter went to work and it was obvious that this was much more than an allergy. My daughter left work and took him to his pediatrician who diagnosed him with a double ear infection, as well as fluid in one of his lungs. Started him on antibiotics and within 48 hours he was so much better! Shocked at the misdiagnosis poor grandson suffered an extra 24 hours needlessly.

    I cannot say enough wonderful things about Dr. Miller and Nurse Honesty at PM Pediatrics. My son is…read moreneurodivergent and, for the last four years, he has not allowed anyone to come near him during medical visits without pushing them away. Today was the first time he let someone close and it was because of them. Dr. Miller and Nurse Honesty approached him with patience, love, and genuine care. They met him exactly where he was, honored his pace, and made him feel safe. They saw him, truly saw him and as a mom, I felt seen too. What could have been a stressful visit became one of the most positive experiences we've ever had in a medical setting. Their compassion and understanding made all the difference. I am deeply grateful for the way they cared for my child and for the way they cared for me in the process. If you're a parent of a neurodivergent child, this is the team you want. Absolutely incredible. Camille Teal

    Photos
    The Pediatric Express
    The Pediatric Express
    The Pediatric Express

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    Parkside Eye Care - opticians - Updated May 2026

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