This office is great but I think it's great because the Dr's care. The exam is thorough, questions…read moreanswered and over the top professional.

I moved into the Cary area and decided not to travel back to Durham for my previous eye doctor. I…read moredid an internet search and decided to try Preson's. The office is nicely appointed, clean and has plenty of parking right out front. I was treated very well, from the receptionist to the eyewear fitting. All of the employees were polite, kind yet professional. I really liked the doctor who listened to my history and gave me a very good exam. They have a large selection of glasses and I was able to find several that I liked. The nice lady who helped me was so patient and helpful. I am so glad I found Preston's Optometry.

I had an excellent eye exam from Dr. David MacDonald. He was very thorough, knowledgeable and…read morekind. I would recommend him to anyone. My only reason for not giving a full 5/5 review is that the tech who helped me before Dr. MacDonald came in smelled very strongly of cigarettes and tried to cover it up with perfume. It was overwhelming.

I saw Dr. Bass, who did not prescribe a workable set of contacts for me. I found this out a month…read moreand $400+ later when they arrived. All efforts for resolution were on my side, and when I tried to go back again to get it fixed, was told I would incur all fees again and could not return the bad contacts. Front desk staff were friendly and responsive, but this isn't a business you can work with.

I have been using Eye Care Associates in Durham for 10 years and they have always been prompt and…read moreprofessional. Their selection of frames is vast and varied and I have no difficulty finding frames I like. The staff are kind and courteous.

I have always received great service here. They are quick, couterious, and knowledgeable.read more

Walked in; danced out!…read more A first timer when it comes to vision issues, I booked an appointment at this location as it is nearby to home and work. KISMET! I was very satisfied (nay happy!) with the service I received. I appreciated the effortless onboarding experience that could be done by filling out forms online. Arrived at my appointment slightly early and was attended to right away. The staff here are absolutely delightful, from reception, to the doctors, to the eye bar specialist. My interactions were bubbly and pleasant. Dr. Reynon carefully listened to my concerns during the exam and addressed all my questions expertly. I especially appreciated a concern he raised during my exam, and the team worked to get some of his findings to my oncologist for review. Baby's first glasses! As this was my first time getting glasses, I want to give a special shout-out to the kind woman who shepherded me through the whole process. I was told they would be ready in ten days, but they were ready after two! I can't recommend this place enough due to them getting me exactly what I needed. I cannot comment on pricing. I imagine I could have taken my prescription to Walmart for something less expensive, but why would I do that when this office is equipped with the right people delivering the right services and treating them right?

This clinic is very unfriendly to families. Parkside Eye Care has an unreasonable policy: only two…read morefamily members can be seen per day. If your household has three people needing eye exams, you'll have to make multiple trips -- very inconvenient and inconsiderate. Even worse, the front desk staff who answer the phone are extremely rude. They interrupt while you're speaking and have even hung up mid-conversation. Completely unprofessional. Not recommended -- especially if you're looking for a clinic that values your time and treats patients with basic courtesy.

Wonderful Dr. Ortiz and his staff are all so great. Had new contact within a week and the eyeglass…read moreframe selection they offer is enormous. Very happy to have found this optometrist!

It was our first time at this office, and we found Dr Ortiz to be very knowledgeable, informative,…read morefriendly and educated. We are really glad we found this doctor and this office. The doctor has a wonderful bedside manner and he is kind and patient. The waiting area is spacious and bright and the staff is very helpful and friendly. You can also get your glasses made here with their optician. Overall we had a good experience and we recommend Dr Ortiz very much!

I have been coming here for my son for almost 4yrs and it has always been a good experience. The…read morefront desk girls know who we are, great us with so much love and really seem to care about their patients. The doctors are very kind, and have always steered us in the right direction for my son's eye care. They might be a little more pricey than other places, but I feel with the customer service and the experience we have had there makes it worth it!

I usually don't leave bad reviews; however, in this case, a performance review is warranted. I…read morewent to this eye doctor for the very first time for an annual eye exam. I had no previous eye complications or concerns. Day 1: * Dr. Adam Bryan came into the room and greeted me as follows, "So what's up, what's up, what's new, what's good?" etc. I am not sure if this was because I am black or some other insecurity he was projecting, but the lack of professionalism in his tone and attitude were disrespectful and put me on edge. * As he reviewed the digital retinal imaging, he noticed something strange in the right eye. In his words, "We will rescan this eye to make sure there is no monster there." The rescan never happened; instead, he had me follow him out and wait for a lady to help me purchase glasses. I explained to the young lady that I would just take the eyeglass prescription elsewhere. From that point, I left the eye exam still processing rudeness and completely forgot about the rescan. * As the day went on, my right eye ("the one that may have indicated a monster") continued to feel discomfort, straining, irritation, and sensitivity to light. In the evening, I happened to notice there was an excessive amount of blood in the sclera portion in that same eye. Now, it is important to mention that I did NOT do anything strenuous after the appointment. * I called the office to speak to the on-call doctor since it was now after hours, but I left a message and never received a call back. NO RESPONSE. Day 2: * First thing in the morning, I went back to the same eye doctor to explain what occurred. The original retinal imaging device had some issues getting an image the prior day, so I asked to be rescanned with a different retinal imaging machine to make sure everything was done as advertised. It is also important to note this exam is NOT covered by insurance but at this office it is mandated. I also did not add on day 1, the technician had difficulty getting the picture of the right eye and when she did, I immediately felt a burning sensation and sharp pain on this particular side. I explained to her this was different discomfort compared to the left eye which was scanned. * Upon my revisit on day 2, I overheard this same technician tell the new technician who was now helping me, that the machine was going through updates during the time we had issues getting an image of the "monstrous eye." This is concerning if you are putting a patient on a machine that is NOT working to its full capacity. * IMHO, Dr. Bryan's approach was arrogant, accusatory and aggressive. He asked me, if I did not see the blood in my eye, "Would I be concerned?" I have said something like this before as well, but it was to my child...not a patient. This physician went on to explain that he did not see any increased pressure or inflammation but that he would treat my "symptoms" with a prescription eye drop for inflammation (interesting). * Preparing to leave, I overheard him greeting another patient with professionalism, dignity, and respect. No, this patient did not look like me. Personal Note: What Dr. Bryant didn't know is that I have 15 years of experience in the medical field, I am fully aware and familiar with processes and procedures. I was not there to be treated for anxiety or paranoia; my eye was hurting, and the eye was obviously under stress with visual evidence to support this. This physician never addressed why the reimaging was skipped during the previous day when he noticed something questionable, but instead he rushed me out to purchase glasses from his company (as he is the owner) and then had me out the door. Putting his lack of care on me as the patient is what I would consider, unethical. In addition, he charged my insurance for another visit to follow up on this issue the very next morning. A good doctor would listen, assess and evaluate. No patient feels comfortable being greeted in a degrading manner, regardless of color. DO BETTER.

I'm new in town and went here for the first time about a week ago…read more First, I was really impressed how bright and cheerful it was inside. They've obviously spent some time considering lighting and it really helps put you in a good mood when you walk in. Dr. White was great! He gave me a bunch of options other than glasses without the resigned tone that some doctors have talking to a person in their 60's. He mentioned aging in a very gracious way, not by saying "at your age..." which really sets me off. As it happened I sent in an old pair of glasses to get new lenses put in. Unfortunately, the frames broke in the lab. I got a text message from Aimee who apologized and said I could come in and pick out replacement frames at no cost. That was very generous and much appreciated. I have a vision plan but by the time you add in all the extra options like protective coatings, the cost can really add up. So it was great to be able to get some new frames without incurring an additional cost. Highly recommended. I really like this practice and you will too.

I bring my entire family here. Dr. Kasper and her staff are very knowledgeable and make us feel…read moreright at home. The selection of frames is extensive and we found something for everyone! She has the latest and greatest technology to help any vision/eye issue. I love that she keeps so current on her education too. I would recommend this optometrist through and through. The office is absolutely stunning as well!

Eye Care For You is awesome! Had my second appointment yesterday. I will go find the Dr's name and…read moreadd it here, she was so wonderful and understanding. I was recommended this place and I will recommend this place to everyone. Super clear, quiet, quick. Pharmacy can be next door of you want it to be. Great parking lot. So many options for appointments. Person on front desk are wonderful. Prices are fair and stated on site so no surprises. Thank you!

Great staff and great doctor! Had a very nice experience here and felt like it was a very…read morecomprehensive exam. Can't wait to go back and get my new glasses!

I will not be returning to this location…read more Dr. Singer and the male tech were great, answered all my questions, and provided excellent care. However, the office manager alone with the front office staff and receptionist, Rebecca, were rude and cold. When I asked questions, they became flustered and seemed put off, as if I was inconveniencing them. I had to point out errors in my insurance benefits, which they didn't seem to want to address. They don't appear to prioritize customer needs and seem more focused on overcharging. The common thread in negative reviews is the location, and I think that's accurate.

I have used this practice for at least 15 years but today they cancelled my appointment when I was…read moreliterally three minutes past the ten-minute grace period because of traffic coming from my office. I called in advance to tell them about the traffic. I have been kept waiting much longer than ten minutes at this practice on numerous occasions. I will not be returning.