I'm new in town and went here for the first time about a week ago…read more First, I was really impressed how bright and cheerful it was inside. They've obviously spent some time considering lighting and it really helps put you in a good mood when you walk in. Dr. White was great! He gave me a bunch of options other than glasses without the resigned tone that some doctors have talking to a person in their 60's. He mentioned aging in a very gracious way, not by saying "at your age..." which really sets me off. As it happened I sent in an old pair of glasses to get new lenses put in. Unfortunately, the frames broke in the lab. I got a text message from Aimee who apologized and said I could come in and pick out replacement frames at no cost. That was very generous and much appreciated. I have a vision plan but by the time you add in all the extra options like protective coatings, the cost can really add up. So it was great to be able to get some new frames without incurring an additional cost. Highly recommended. I really like this practice and you will too.

I bring my entire family here. Dr. Kasper and her staff are very knowledgeable and make us feel…read moreright at home. The selection of frames is extensive and we found something for everyone! She has the latest and greatest technology to help any vision/eye issue. I love that she keeps so current on her education too. I would recommend this optometrist through and through. The office is absolutely stunning as well!

Extremely difficult to get in touch with. They never pick up the phone, you have to leave a…read morevoicemail or text with him and they only occasionally get back to you.

I'm new to the state and have been looking for a new optometrist. I'm so glad I found this place…read more The people are extremely friendly and helpful. I also love their Covid protocols- it felt very clean. It's appointment only to control the amount of people in the store. They also take your temperature and everyone has to keep their mask on. I also love their wide variety of glasses.

I wanted to update my glasses, and my son suggested that I go to Carolina Family vision in Holly…read moreSprings. I went and needed to make an appointment- a week later 4/21/27 i was examined and I was impressed with all the updated machines. I had to wait a few weeks for glasses to be made, which is not unusual. I then went in and tried them on, these were $900 bifocals with all the bells and whistles, but the long-distance view was blurry. I immediately told this to the woman helping me, but she said take them home and get used to them and if they don't get better, bring them back. After a week, I went back and they gave me another exam, and the results were different from the first. After waiting another week or so, I went back again. the new glasses were fine. However, upon leaving, they handed me the old prescription and did not give me the accurate prescription. All was fine until I wanted to get a pair of prescription sunglasses from Costco. I gave them the script from Carolina Vision and waited a week. These sunglasses were for a vacation planned for the beginning of September to see Ireland. Well, when I tried the new sunglasses on , they were blurry. The optometrist at Costco tested my regular glasses and discovered the the script the I was given was the wrong script. so now i have to go on my vacation without the benefit of great sunglasses . Bottom line - Carilina Family vision looks pretty on the outside, the salespeople are professional, but behind the scenes it is a clown show .

I have been coming here for my son for almost 4yrs and it has always been a good experience. The…read morefront desk girls know who we are, great us with so much love and really seem to care about their patients. The doctors are very kind, and have always steered us in the right direction for my son's eye care. They might be a little more pricey than other places, but I feel with the customer service and the experience we have had there makes it worth it!

I've been coming to Wake Family Eye Care for about 5 years, as referred by a family friend. I was…read moreblown away the very first visit. From the thoroughness of the tests/exam to the help in finding the perfect frames that fit my face it has been first rate. On my second visit, Dr Badwan noted an eye condition and prescribed special lenses (Neurolens) and they are correcting my issue over time. I will only trust this office & staff and above all, Dr. Badwan.

A bit on the pricey side but they do provide top notch service. Plus Dr. Keller Hopkins is an easy…read moregoing doctor and I thought he did a very thorough job during my eye exam.

Dr. Sohi is very thorough & the staff is top notch. I always feel at ease knowing I'm in good hands.read more

Dr Sohi's staff are always responsive , courteous, and efficient…read more Thanks to Avonna for returning my call promptly and taking care of business for me. You are a wondeful person & a great asset to Dr Sohi's team! Patricia

Great place for routine eye care. I've been seeing Dr. Martin for about 3 years now. The building…read moreis a little dated and the wait time is long. Nonetheless, the employees are professional and helpful. Dr. Martin is kind, patient, and knowledgable. He takes the time to answer questions, offer options, and hear your preferences. I continue to return annually for check-ups. They are clear regarding the pricing and don't do additional tests unless needed or requested. For instance they don't dilate your eyes if unneeded unless you request it. Side note: the online registration is convenient albeit long. The uploaded photos of your insurance card and license don't go through so they need to scan them when you arrive. Parking is available in spaces surrounding the building.

My husband and I have been patients at Johnston Optimetrics for several years. They have gone…read morethrough some personnel changes (retirement, etc) since we have been going there, but the very pleasing atmosphere has not changed. Everyone is so friendly and always ready to help. We both are currently seeing Dr May. He is awesome!! He shows he cares about his patients by listening and making sure he answers any questions in a way you will understand. He willingly explains everything that may be going on with your eyes and makes sure he follows up at your next visit. Even if there are no eye problems, he still shows care and friendliness while being professional. It is a pleasure to visit Johnston Optimetrics. And, by the way, if you have an appointment, you're not sitting and waiting at any point. You are Mom I've through the process very effectively and efficiently with no rushing and nothing left out. THANK YOU Johnson Optimetrics Associates!

On February 5, 2026, at approximately 11:27 a.m., I contacted this establishment to inquire whether…read morethe office accepted patients diagnosed with keratoconus who require hard contact lenses. I initially spoke with a receptionist who indicated she was unsure and transferred me to an optometrist. Unfortunately, I did not obtain his name. During the conversation, the optometrist stated that he had only seen keratoconus "once," and further remarked that this was because "the zip codes of the patients he sees are generally healthy." Keratoconus is a well-documented, progressive eye disorder in which the cornea thins and bulges into a cone shape, resulting in distorted vision and significant astigmatism. It typically begins in adolescence or early adulthood and progresses over many years before stabilizing. The optometrist's statement was factually inaccurate and implied a socioeconomic or geographic bias regarding patient health, which I found to be unprofessional and inappropriate for a healthcare provider. Healthcare professionals are expected to communicate respectfully and without bias. The comment made during this call was dismissive of a legitimate medical condition and should raise concerns about the quality of care and professionalism patients may encounter at this practice.

Very happy with the overall service and ease of my appointment. The exam was through and I was…read morepleased with how well everything g was explained to me

My 5 year old daughter was referred here after failing her vision test at her annual pediatrician…read moreappointment. The Staff from the minute we walked in the door was so welcoming and made her feel comfortable! They explained everything so well to me and she was so excited picking out her first pair of glasses (pink ones of course) The doctor had great patience with her during the eye exam as 5 year olds can get side tracked pretty easily! Over all I am so happy we got referred here and would definitely recommend!

** Read fully to see how they tried to hide their failures** At first it seemed like a great place…read morewith a great selection of glasses UNTIL I got my glasses and they were terribly off. Eventually it turned into me getting migraines. After returning to their store a few times trying to troubleshoot my issue of feeling like I was crossed eyed when wearing my glasses that were $316 WITH insurance they made me an appointment. At appointment time I was told that I have to pay even more to have it corrected. I will be disputing this with my card and insurance because I refuse to spend even more money when they obviously entered something incorrect pertaining to my astigmatism. I should have never left Carolina Family Vision since I've never had an issue with my prescription from them. Edited to add: I just thought I should fill everyone in. Two months ago they did replace my lenses without a recheck so they actually confirmed that they DON'T have good customer care. It also shows that you don't have good communication in your office since you wouldn't have said that had you known you all have already failed. Shame on you for trying to hide your failures.