I have been coming here for my son for almost 4yrs and it has always been a good experience. The…read morefront desk girls know who we are, great us with so much love and really seem to care about their patients. The doctors are very kind, and have always steered us in the right direction for my son's eye care. They might be a little more pricey than other places, but I feel with the customer service and the experience we have had there makes it worth it!

I usually don't leave bad reviews; however, in this case, a performance review is warranted. I…read morewent to this eye doctor for the very first time for an annual eye exam. I had no previous eye complications or concerns. Day 1: * Dr. Adam Bryan came into the room and greeted me as follows, "So what's up, what's up, what's new, what's good?" etc. I am not sure if this was because I am black or some other insecurity he was projecting, but the lack of professionalism in his tone and attitude were disrespectful and put me on edge. * As he reviewed the digital retinal imaging, he noticed something strange in the right eye. In his words, "We will rescan this eye to make sure there is no monster there." The rescan never happened; instead, he had me follow him out and wait for a lady to help me purchase glasses. I explained to the young lady that I would just take the eyeglass prescription elsewhere. From that point, I left the eye exam still processing rudeness and completely forgot about the rescan. * As the day went on, my right eye ("the one that may have indicated a monster") continued to feel discomfort, straining, irritation, and sensitivity to light. In the evening, I happened to notice there was an excessive amount of blood in the sclera portion in that same eye. Now, it is important to mention that I did NOT do anything strenuous after the appointment. * I called the office to speak to the on-call doctor since it was now after hours, but I left a message and never received a call back. NO RESPONSE. Day 2: * First thing in the morning, I went back to the same eye doctor to explain what occurred. The original retinal imaging device had some issues getting an image the prior day, so I asked to be rescanned with a different retinal imaging machine to make sure everything was done as advertised. It is also important to note this exam is NOT covered by insurance but at this office it is mandated. I also did not add on day 1, the technician had difficulty getting the picture of the right eye and when she did, I immediately felt a burning sensation and sharp pain on this particular side. I explained to her this was different discomfort compared to the left eye which was scanned. * Upon my revisit on day 2, I overheard this same technician tell the new technician who was now helping me, that the machine was going through updates during the time we had issues getting an image of the "monstrous eye." This is concerning if you are putting a patient on a machine that is NOT working to its full capacity. * IMHO, Dr. Bryan's approach was arrogant, accusatory and aggressive. He asked me, if I did not see the blood in my eye, "Would I be concerned?" I have said something like this before as well, but it was to my child...not a patient. This physician went on to explain that he did not see any increased pressure or inflammation but that he would treat my "symptoms" with a prescription eye drop for inflammation (interesting). * Preparing to leave, I overheard him greeting another patient with professionalism, dignity, and respect. No, this patient did not look like me. Personal Note: What Dr. Bryant didn't know is that I have 15 years of experience in the medical field, I am fully aware and familiar with processes and procedures. I was not there to be treated for anxiety or paranoia; my eye was hurting, and the eye was obviously under stress with visual evidence to support this. This physician never addressed why the reimaging was skipped during the previous day when he noticed something questionable, but instead he rushed me out to purchase glasses from his company (as he is the owner) and then had me out the door. Putting his lack of care on me as the patient is what I would consider, unethical. In addition, he charged my insurance for another visit to follow up on this issue the very next morning. A good doctor would listen, assess and evaluate. No patient feels comfortable being greeted in a degrading manner, regardless of color. DO BETTER.

** Read fully to see how they tried to hide their failures** At first it seemed like a great place…read morewith a great selection of glasses UNTIL I got my glasses and they were terribly off. Eventually it turned into me getting migraines. After returning to their store a few times trying to troubleshoot my issue of feeling like I was crossed eyed when wearing my glasses that were $316 WITH insurance they made me an appointment. At appointment time I was told that I have to pay even more to have it corrected. I will be disputing this with my card and insurance because I refuse to spend even more money when they obviously entered something incorrect pertaining to my astigmatism. I should have never left Carolina Family Vision since I've never had an issue with my prescription from them. Edited to add: I just thought I should fill everyone in. Two months ago they did replace my lenses without a recheck so they actually confirmed that they DON'T have good customer care. It also shows that you don't have good communication in your office since you wouldn't have said that had you known you all have already failed. Shame on you for trying to hide your failures.

Extremely disappointed in this practice. I left my last eye Dr hoping to find a better practice and…read morewas hopeful w the good reviews. What I see now is that businesses clearly pay for reviews. I would be leaving a Google review but they have shut them down. That should've been a red flag. Ive seen Dr Vito 2x w my wife. On our second visit he changed our prescription which left both of us seeing double. We are out hundreds of dollars in wasted contacts. This did take us months to figure out because it was only close objects while far away objects were clear. Due to working so much and family emergencies we called in asking for some type of help and the office manager told us tough. I will never return to this place and will now become a voice telling people not to walk but run.

I was very pleased with my first visit here. The entire family was seen and all liked the front…read moredesk staff. Dr. Clark had the time to talk about the exam. We did not seem like we had to hurry, we where able to talk and she had time. Very friendly staff. Extremely helpful in finding me my new glasses.r

I Will NEVER go back to Triangle vision on ten ten rd in cary NC…read more Eye appointment was fine, but when I went back to pick up my glasses I had ordered and the doctor was not there, the whole atmosphere changed! There were NO employees in sight other than the 2 at the front desk who didn't even get out of their chair. The older lady on the left (who didn't crack a smile the first time either) was downright majorly rude!!!!! The younger African American lady wanted to just hand me the glasses and get rid of me! She seemed very very annoyed that I actually wanted to try them on! Then when the glasses made me instantly dizzy, the older lady kept arguing with me and gaslighting, saying it was just because the prescription changed and that I would "get used to it"!! I kept telling her the prescription did NOT change (and it made me wonder how many kids she had gaslighted into leaving without getting satisfaction!)! The ONLY reason I got the glasses to begin with was that the others had not been adjusted right and they gave me an eventual migraine. But THESE gave me an instant migraine AND made me dizzy! FINALLY a lady employee came out from hiding and said "let me see...". She said the curve had not been taken out - 5 seconds of adjusting... better, but not great. They ARGUED (literally all 3 of them) with me that there was nothing else they could do and that I would get used to it. I had to keep standing my ground - which no one should have to do!!! I felt like I was in a full-on battle! Finally, a guy employee came out from hiding and adjusted them and 10 seconds later they were fine. WOW!!! Totally makes me wonder how many others they have gaslighted instead of just knowing we are not lying or mistaken and just fixing the problem!!!! I left in tears and exhausted from a battle I was not expecting and should have never had!!!!!!! (PS- I was the ONLY customer there.) Will NEVER go back! NOTHING is worth that! Why do they keep those grumpy, rude, argumentative employees???

My Eye Dr in Holly Springs. Bought two pair of glasses in '22-'23…read more I've had nothing but problems with the lens falling out and now the arm of the glass that fits in the ear, a spring inside attachment breaking off and the arm that goes around your ear falling apart. Manager Brittany at HS wants to charge me 80 plus tax for replacement/repair and argues on the phone with me that's the best she can do. If you're thinking about going here I'd think twice. She claimed the year warranty was over. But if a merchant sells a defective frame - and I've had quite few glasses in my lifetime with never a problem- if it sellls a defective frame it should make good. There's more, but that's essentially the problem I'm having w them today.

My husband had an appointment today 12/30 which had been scheduled for 2 months. They called him 30…read moreminutes before his scheduled appointment to see if he was there yet (of course not, because it wasn't time for his appointment.) His appointment was at 3:40 pm, but he was delayed because of an accident. He received a phone call at 3:43 pm in which he explained the delay, but the office woman rudely informed him "Well we're going to have to cancel if you aren't here in 2 minutes." He told her the GPS showed him arriving in 3 minutes, so she told him they could not accommodate him. Are you joking? Literally every time we've been to this office, we have sat in the waiting room and/or in the exam room for 15-30 minutes... we have been more than accommodating of the office/doctors' schedule, but they can't extend the same courtesy for someone who took time off of work after 2 months of waiting to be seen? Ridiculous.

This office is great but I think it's great because the Dr's care. The exam is thorough, questions…read moreanswered and over the top professional.

I moved into the Cary area and decided not to travel back to Durham for my previous eye doctor. I…read moredid an internet search and decided to try Preson's. The office is nicely appointed, clean and has plenty of parking right out front. I was treated very well, from the receptionist to the eyewear fitting. All of the employees were polite, kind yet professional. I really liked the doctor who listened to my history and gave me a very good exam. They have a large selection of glasses and I was able to find several that I liked. The nice lady who helped me was so patient and helpful. I am so glad I found Preston's Optometry.

The optometrist conducted the appointment virtually as was the eye exam. What really irritated me…read morewas she was wearing a mask and her accent was so thick that I was having a hard time even understanding her. That experience was a big turn off. The staff on site was very professional and helpful.

Never had a situation where I could bring in an outside prescription, pick out frames, and then…read morehave them completed in an hour. That's what happened. Pretty straight forward. I did not get the exam because I just had one elsewhere the week prior. Walked in and was greeted and taken care of.

Always professional service. Front reception staff as well as professional staff very friendly and…read morewelcoming.

Avoid this place at all costs. They are incompetent, cost twice as much as other places & want to…read morekeep your card on file...why would a place you go once a year need your card information on file...I've had the same RX for 25 years & they changed that for the worse & I had to spend more $ to go somewhere else & get lenses that i can actually see out of

When calling with an emergency, Mary Jo got me in the same day, examined my eyes and let me know…read morethat the problem was a minor one. I was able to keep working after coming home

From the owner: We are inexpensive and easily accessible independent eye care professionals with a high standard…read morefor quality eye exams and diagnostics. As a full service optometry office, we offer a thorough eye exam, contact lens fitting, and management of emergent and chronic eye problems.

Eye Care For You is awesome! Had my second appointment yesterday. I will go find the Dr's name and…read moreadd it here, she was so wonderful and understanding. I was recommended this place and I will recommend this place to everyone. Super clear, quiet, quick. Pharmacy can be next door of you want it to be. Great parking lot. So many options for appointments. Person on front desk are wonderful. Prices are fair and stated on site so no surprises. Thank you!

Great staff and great doctor! Had a very nice experience here and felt like it was a very…read morecomprehensive exam. Can't wait to go back and get my new glasses!