I have used Serge at Tri State air on six different jobs at four different locations,and all I can say is that he and his team are GREAT! He worked on both central A.C. in my home as well as my office,split system units in a 110 year old home ,and split systems in my apartments. His recommendations as far as size of units,placement of equipment and efficiency of brand type are all spot on.His crew are professional, experienced,clean and fast,and did a spectacular job with all my projects. Tri State Air has always been there for me on the infrequent times that a malfunction of a unit has occurred, fixing whatever the problem was quickly. If you want a quality job done,at a fair price,with a dependable company, try Tri-State Air and Serge, you wont be disappointed! read more

I have used Tri State for installing ductless system in my apartment and have recommended it to all my neighbors as well. They are trustworthy and the quality of the install is excellent and Serge is always helpful if any issues arise or when I had questions. highly recommend using this company read more

Tri State Air, Inc - Heating & Air Conditioning/HVAC Near Me - Brooklyn, New York

Serge installed a ductless mini split with a quad zone, so lots of tubes and piping, and we couldn't be happier. The entire job took about a day and a half and Serge took the time to explain the options for placement of the air handlers and water runoff with their benefits and drawbacks. He has now installed half of the units in our building as well as the building next to us, so I have a lot of confidence in his ability. Great price and great service! Thank you read more

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I had a Mitsubishi split AC system installed by this company. They did a excellent clean job that looks beautiful and a reasonable price. I highly recommend them. read more

Tri State Air, Inc - AC unit in my bedroom. - Heating & Air Conditioning/HVAC Near Me - Brooklyn, New York

Look no further Tri State Air is the one to use. Prompt courtesy professional service is what you get. Give him a call & see for yourself

Found Tri State Air on Google & took a chance to install my ductless air system on the second floor of our private home. He took the time to think thru the best way to install the units we wanted & also found us the best value. He was very timely with his responses & completed our job in 2 days although the estimate was 2-3 days. The job was completed very neatly & professional. My husband and I were very pleased with the outcome & he also followed up to make sure we were happy with our system a few days later. Highly recommend! read more

Tri State Air, Inc - Daikin unit in living room - Heating & Air Conditioning/HVAC Near Me - Brooklyn, New York

Tri State installed 2 ductless air contioning systems Brand Daikin in my house. Everything was done professionally, neatly and we are very happy with the work done. I highly recommend their company. read more

Tri State Air, Inc - Daikin AC unit - Heating & Air Conditioning/HVAC Near Me - Brooklyn, New York

Extremely good value and professional service installing a bedroom Daikan unit. Quite reasonable for all the work involved. Been using this company for 15 years for several installations All of them were superb. Highly recommend! read more

Serge put multiple central air conditioning units in my home. Everything was done in a timely manner . The units were put in last year and they are working great. I Would highly recommend him. Angel L. read more

Serge was great. He was able to come out promptly to inspect and provide a quote and thorough explanation of the process to install 2 mini split systems. Serge was also able to schedule the installation very quickly which was unexpected and much appreciated. He worked efficiently, methodically and I couldn't be happier. I highly recommended! read more

We had our first ductless AC installed a few weeks ago. We were nervous about such a large purchase, and wanted to find an installer that we trusted, while not spending an exorbitant amount. We felt very good about Serge from our initial meeting when he came to give us a quote. He's been in the business over 20 years, and the fact that he worked so much with Fujitsu made us confident that he would install it well. We had heard that the majority of issues that can occur with these machines are from improper install, so this was super important to us to find an expert. Serge was very polite and conscientious, not pushy at all, and took care to answer all our questions. The install was seamless. He took care to ask me about exact placement of the indoor unit before installing. Also took care of our particular needs for suiting the compressor to the outside location. He and his helper left our home clean. We would definitely recommend TriState Air to anyone considering ductless AC. read more

Tri State Air, Inc - New ductless AC - Heating & Air Conditioning/HVAC Near Me - Brooklyn, New York

Four Years ago Serge was refereed to me. So I had him install 3 mini- split systems. All went well, Serge was very professional and accommodating. Just this past month 2 of the split-systems stopped working, Serge, came over and found that the 220 Electrical line that he put in shorted out. He said he would call the electrician that did the job. ($70.00 service call fee). I did not hear from Serge or the electrician. So I called a licensed electrician that I used in the past. My electrician found the short and told me it was do to the 220 line not being installed to code and that the breakers were also not the proper breakers. So it cost me to have the electrical line completely redone at my expense, which should have been done right the first time. Moral of the story, make sure that your contractor uses license professionals. read more

We've used Serge for our business and he's great, punctual, and knows his stuff. He helped us pick out the right unit for our small space. He did the job fast without complications. He is the best of the best! read more

I never take the time to write reviews, even when a service deserves a good one. I'm so incredibly dissatisfied by this company, I've decided to sit down and share my experience. I decide to go with Serge and his company because he did a property of an aquaintance of mine. His prices were competitive, a bit higher than others I had inquired with, but his sales pitch and straight forward manner sold me. Fast forward to the installation which was a complete state of hell. He ran the pipes down the front of the building with the water exhausts dripping onto the sidewalk. He told me to put a plant underneath. Mind you, none of this was explained when he sold me his product, Fujitsu by the way, which is clearly cheaper than the Mitsubisu units others had pitched to me. He told me that this ugly and awkward installation could be corrected once the construction next door ended and the scaffolding was removed. So 3 months later I called him when the scaffolding was removed and I was about to replace my siding. He did not return my calls. Finally when I got him on the phone, he said there was no way to correct the way he did the piping. Mind you, I told him, I was more than willing to pay to correct the situation but there was no way I was going to leave a gutter-type thing running down the middle of my building. He never returned my calls. I ended up hiring another company that installs the same kind of units to reroute his ugly and shoddy installation. It cost me an additional $2k. I seriously question the legitimacy of the previous reviewers. I can agree that he is quick to move on the installation, but that was about it. If I can figure out a way to add the photo to this review, or if anyone can figure out a way to contact me via Yelp, I'm happy to speak with you. This was a $15k purchase that was extremely disappointing. read more

Tri State Air, Inc - Ugly, right down the middle of the building with 2 spouts coming out. I was not informed ahead of time of this. - Heating & Air Conditioning/HVAC Near Me - Brooklyn, New York

I highly recommend Tri State Air for an split unit AC installation. We have central AC in the house, but our bedroom was really warm because of the large windows facing the sun. So it was either run the AC in the whole house (thermostat is downstairs so have to set that at fridge mode) or have a separate unit for the bedroom alone. Opted for the latter. I had multiple AC contractors come in and a number of them recommended a 220V unit, forcing me to hire an electrician and run separate electricity to the roof (quotes for this alone was $2000-$2,500. Unit price would double that). Than Serge came by. He suggested the largest 110V capacity AC unit and was able to do the installation a few days later (on 4th of July morning even!). His team was in and out in 4 hours and we have been enjoying our AC unit ever since. My findings: * Serge is very straight forward and knows his stuff. * He gives a very good price on the job and sticks to it. (price was below the other installers who recommended 220V units). Some installers even tried BSing me with the type of 110V units that were or were not available (all proven wrong when I did some research) trying me to go for the 220V unit (likely they don't sell 110V units) * His team works swift and clean. They remove all debris and packaging materials. * 10 year warranty on the AC and installation * He registers the product for you with the company. * Three months in (and daily use) and we must say that Serge didn't under deliver or over promise. This was exactly what we were looking for at a very reasonable price. * Very sleek modern looking unit with remote control and electronic thermostat. Highly recommended. Especially because Serge can work with the highest capacity available 110V units which you can have installed on a regular US electric circuit. No need for extra electrician, separate fuses, extra lines etc. Saved me a bundle and made the bedroom enjoyable. read more

I interviewed may be around 10 contractors before I hired Sergey. I basically gave his a job on the spot when we went through all details and estimates. I am very picky customer and I do a lot of construction projects. He is very knowledgeable and professional. Due my pregnancy I didn't have a lot of time to pick a day. Sergey and his crew install all units the next day after I offered a job and he came back later to check pressure and connect all electric lines. He also helped to register product and show how is everything works. His price is very reasonable as well. He asked for $500 deposit that I didn't have any problem to give to start a job. Highly recommend his service! read more

I had another contractor scheduled to do my work, who in the last minute tried to mark up the price. So I was a bit disgruntled about that, that's when I looked up contractors on Angie's list to do a HVAC installation on a short notice on units I already had, due to this non ideal sitatuon. I called Sergey Friday, he came by on a Saturday, reviewed the place and gave me a quote right there, he sent me a contract Sunday, came back Thursday with his team to do the installation in one day. What I liked: - Sergey came across as very professional and friendly, gave some very good advice on the installation (i.e. with respect to pumps) that I didn't get from other contractors I had spoken to. He was very transparent on the terms of the contract and explained anything that wasn't clear. - The turnaround was exceptionally quick, especially doing the install in a single day for a Tri Zone system, was faster than what I heard from others I had spoken to. - The price was reasonable compared to others quotes - What I particularly like is that the installation was done aesthetically well. By that I mean that for example drain, power and heatpump connection was run through the wall on the back of the unit, meaning there were no visible connections, given I have brick walls this is very neatly looking. Worth Noting: Sergey asked me to make a 500 USD down payment on the day he looked at the unit..Given the short notice of my project (and since I knew what a good price range was) that seemed reasonable to me. In summary, for a change a great experience with a NYC contractor. Recommended. read more

I had Tri State Air install my ductless units (8 in total: 2 outside and 6 inside) about 7 years ago. The work was done quickly and efficiently. Since the installation, the system performed as expected. Comparing Serge's workmanship to other company's, I can only say that he delivers quality work tested by time. Thank you Serge for good work. A long time customer from Brooklyn, Igor K. read more

Serge installed 7 split ductless units throughout our home in Sept 2018. Completed install in three days! Workmanship was top notch. The units are working well/no issues to date. See a significant savings in electricity bill. Serge is honest, thorough and obviously great at what he does. Highly recommend Serge! read more

I recommend Tri-State Air and Serge without any hesitation. Serge gave me a very fair price, and without all the BS. I like how straightforward and direct he is, but most important the job was done very well and very quickly. I have a brownstone in Brooklyn and in less than two days I have a great looking, nearly silent mini-split system that I know is going to save me this summer. If I have any other heating cooling needs, I will 100% go back to Tri State. Thanks Serge! read more

I used Serge and Tri State Air to install my ductless AC unit several years ago. The unit runs great and I've had no issues. I recommended him to my mother b/c I was very pleased with his work. My mom had 2 units installed by Serge. Recently my mother's unit began making noise. She contacted Serge and he came over to fix the issue right away. Despite my my mother not being under warranty as she had purchased several years ago, Serge came and fixed the issue. He even ordered her new filters as the prior ones were dirty. Tri State Air is a great company that I would definitely recommend. read more

We had 3 split system units installed by Serge this summer and I couldn't be happier with the service this company provided. First of all he gave me the best quote and everything was done in one day! They were extremely professional and neat. The units work great both air conditioning and heat that we just turned on few weeks ago they also came with 15 years warranty. I highly recommend Serge and his company Tri State Air. Keep up the great work! read more

Sergey was extremely dependable and flexible. I would recommend him and his company for jobs of all sizes. Thanks Sergey!

Excellent service and installation. Great oversight and organization. They really cared about cleaning up mid-job and causing the least amount of disruption. I also had a problem with an electrical outlet unrelated to their work, and they helped to fix it for me - no problem! The units work amazingly well! read more

I used Tri State Air to install central air covering 2 floors and along with a separate unit for another floor. I found Sergei to be knowledgeable and efficient. His pricing was in line with other quotes I obtained. We had a mild misunderstanding about part of the job, but that was easily resolved. Sergei is straightforward in manner, no nonsense, which I appreciated. I have had no problems with the units since his installation. read more

We were very satisfied with the job that Serge did installing our 4 Fujitsu units. He overcame whatever challenges our brownstone presented for installation and we are very happy with the Fujitsu units. I have no qualms about recommending him and Tri state Air. read more

These guys were very knowledgeable about the units and installation. Also, they stayed on schedule even though we had them doing a large job. read more

Serge communicated with us fast and diligently, he got the job done quickly, and the units are a great switch from the big old noisy wall units that used to be in our building. He also helped us with things like warranty and rebate info. We really appreciate everything he did! read more

My furnace broke after 26 years. I called Tri State Air and talked to Serge on Wednesday night and he came out to give me an estimate the very next morning. I had talked to 2 other contractors prior and the price Serge quoted me for the furance and labor was cheaper and faster than the other contractors. I asked him to install the very next day and he came prompt and ready with all equipment and materials needed. He actually completed the job earlier than he had quoted me. He was very helpful and knowledgeable. read more

Serge (owner of Tri State) came to us last Fall, after we had had 2 disastrous encounters with people from other companies try to get our bedroom unit to work properly... He spent an lot of time asking questions and examining the installation. Then he quoted a VERY fair price to re-wire the unit, but cautioned that it might not be the answer to our problems, as the unit, in his estimation, was too small to properly cool the room. The work was in a timely manner, leaving no materials for us to dispose of. He came back a few days later and we realized that he was proved right, and suggested that we move this small unit to a smaller room and get a larger unit for the bedroom. He did not charge for the initial and last service call, although we offered. Since we were leaving for the winter, we agreed to complete the work in the spring. The new unit works beautifully, with no additional damage to our interior wall and the outside work has covered hoses that look great. Again, no debris was left behind. Serge has proved to be a trustworthy, knowledgeable resource with a soft-spoken manner that is both reassuring and professional. He returns calls/texts immediately and the work is on-time, in budget, and VERY neat. read more