The work was neat and professionally done. The units were mounted carefully and properly. All…read morelines were covered with lineset very neat on top of the garage. Would recommend this business

After 3 technician visits, I am still not getting hot out reliably. Spent over $1,000 plus tip and…read moredid not get the issue resolved.

Excellent, efficient service. Arrived on time. Great communicator. Very pleased…read more Would hire again.

Quick responses and decent services with a reasonable price. And most importantly the owner is a…read morenice guy. Highly recommend!

I hired James to install a new through-the-wall air conditioner and haul away my old AC. Great…read morecommunication, reasonable price. He and his co-worker were polite, professional, and clean. I also hired James' team to clean out another AC unit 5 years ago, and they did a super thorough job. That unit is still working great. Highly recommend their services.

I am beyond satisfied with Elite Air Conditioning and Beyond!…read more James, the manager, was very communicative throughout the entire scheduling and quoting process. It was easy to find a time that worked. He also answered all our questions quickly and clearly. The technicians who came were very professional. They asked if they needed to take off their shoes, which I really appreciate. I offered them foot covers instead, as we are a shoes-off home. They were very kind, informative, and not only did the job, but cleaned the area around where they worked after they were done. They were on time, which is a huge in NYC and asked before moving their truck in our parking space instead of assuming, which again, is a huge thing in NYC. I am very pleased and the costs were very reasonable. I definitely would recommend this service and if I need future AC needs, I know who to call! Thank you!

Leor was very honest and trustworthy, and he did a great job of finding the problem in my AC unit…read moreand fixed it right away. We had a condensation issue that affected the wall of our closet and Leor advised us that this is due to a broken belt that needed to be replaced. He did other maintenance work as well and charged us a reasonable price for everything. Highly recommended!

I couldn't be more happier with the service Leor provided for my home. We currently recently a year…read moreago purchased a house in the Long Island Area and for the entire year my house felt either too cold or too hot. In which i knew I had to find a technician to come and advised what was the reason for it. Leor was able to give me an appointment right away and once here he was able to address all the concerns I had. If it wasn't for his expertise I would have never known my kids and I were breathing filty air since I had no filter in the AC unit in which caused the Coal area to be full of dirt. I would recommend his business to anyone looking for a reliable, educated and knowledgeable Tech. Now and days everyone is just trying to look where to take more money from and here it wasnt the case! 100% highly recommend anyone looking to get a great well job done!

I never write reviews, but this was such a bad experience that I really feel I need to. I made an…read moreappointment yesterday for them to repair my window AC unit. I specified the model number, BTUs, and the fact that it was an upper window installation. I had the person on the phone double check to make sure they do actually repair large units installed in upper windows. The person on the phone assured me they do. I was told I could have an appointment 8-11am today with Jorge, and got a text confirming that. I texted back requesting that Jorge call me in advance if he thinks my window AC unlikely to be repairable. I got no response so I assumed the text chain was unmonitored. I rearranged my day, got up before 8am, and waited. At 11:15am, no one had come, so I called. The person on the phone was very apologetic and said someone would call me back immediately to let me know when the tech would arrive. I rearranged appointments for the afternoon. No call. I rearranged more of my appointments for the afternoon. I called again at 1:30pm: same apology and promise. No call. I rearranged more of my appointments for the afternoon. I called again at 3pm: same apology, same promise. In desperation, I told them I was about to write a bad Yelp review. That's clearly the ONLY thing that made them bother to respond to me because, finally, at 3:15pm, Brenda texted me on the same text chain (so the text WAS monitored after all): "I am sorry for window AC we usually replace them do not perform repair." What??? They had confirmed that they DO perform such repairs. And even if the phone person had been mistaken, they KNEW they had made an appointment with me 8-11am. But no one had bothered to contact me to tell me anything! They knew I was calling again and again begging for a response. No one WOULD have contacted me had I not finally told them I was about to write a review. They are obviously totally unprofessional and don't care how much disruption and waste of time they cause their clients.

I didn't use them, but their professionalism and care when coming to do an estimate for me was…read moretop-notch. The price quote was excellent too, but we decided not to proceed with the project. However, I would use them if we ever decided to revisit it.

Dewpoint has been my HVAC repair company for 3 years, Derrick and his team are very honest, fair…read moreand knowledgeable. They have fixed multiple issues with both units in my apartment and have maintained them during the hot NYC summers. I wouldn't go to or trust anyone else for working on my HVAC. Derrick explains what he thinks the issue is, what needs to be done to fix it and what possibly caused it. You can tell he's been doing it for 20 years and has never tried to oversell me on anything I don't need. This company is a shining light in a sea of untrustworthy traders. Anyone looking to have their HVAC fixed I would go with Dewpoint. (Kendra who runs the office is very helpful and understanding too!)

After many frustrating encounters with a dozen or so other AC contractors who either never called…read moreback or didn't bother to show up at the agreed-upon time (this seems to be an industry-wide phenomena), I finally found Dewpoint. Bottom line: they're the best. Derrick showed up on time and fully equipped to get to work, and he had my three central AC units (poorly installed by someone else) up and running in record time, at a fair price, despite it being the first hot spell of the summer season. Derrick walked me through the process, gave me repair/replace options and an estimated cost, and then got right to it. Polite, professional and thorough, it was a real (and rare) pleasure to deal with someone who knows his trade inside and out and takes pride in a job well done. I can't say enough good things about this company. If you need HVAC service, these guys should be your first call.

I chose Mazgan to resolve a problem with my Navien combi boiler, and I am very happy that I made…read morethis choice. The problem turned out to be much more serious than initially expected, and resolving it required several visits by Mazgan's technicians. Although the repair process was more involved than anyone had anticipated, the company continued working on the problem until it was fully resolved. Throughout the process, the technicians proved themselves to be responsible professionals who worked hard to solve the problem. Mazgan arranged for the necessary parts to be supplied by Navien. In several cases, obtaining those parts at no cost required Mazgan to negotiate with Navien on my behalf. The company was also very accommodating regarding the overall cost of the repairs. In the end, Mazgan proved to be a reliable company that stands behind its work and can be trusted to see a difficult project through to completion.

Mark and his company are in the end, manipulative greedy shysters. Charged me $2000 just to…read morediagnose problem of freon leak in an wall unit mitsubishi minisplit. Then Mark said it would cost $3000 to get up and running with new wall unit install. When I complained, they said they would work with me. (I expected $2K to finish). When a used unit arrived on site for replacement, he instead sent a bill for $5500 to install, trying to weasel $8000 out of me to change out a simple wall unit 7' high on a wall. He then knocked it down to $4300. Still ridiculously HIGH!!! They add in line items like $500 crane fee for their lazy asses to lift the 15 lbs unit in the air. They originally tried to charge $225/lbs of R410A freon. I could go on and on. In the end they left me hanging but thank God they did. I called another company that charged me $2600 total to install a brand new unit ($700), with 11 lbs @ only $95/lbs of freon fee and none of their predatory fees- just an hourly rate. Mazgan is so unscrupulous. I hate vendors like this. STEER CLEAR. I cannot express this enough.

Been using them for my parents house for over 10 years. They come and install the windows units…read moreevery summer season. At the end of summer I usually call them to have them remove it so I can close the window. Yet this time I was cheap and didn't call them to remove the unit. During the recent snow storm we got major drafts coming in that made it uncomfortably cold. So I called Joe and he had his guys out here in a jiffy to remove the unit. I think I'm finally gonna go w one of his custom installs for my parents house so I don't have to have them back out to remove it. Thanks Joe your team has been Epic!

Joe sent a guy out who was courteous to my tenants and saved me a lot of money in the long run…read more No, these guys are not the cheapest out there, but in my experience, they did what they said they would do, and they did it on time. Joe was a good guy to work with on the phone. He will certainly be the first one I call to service my other units.