Cancel

    Open app

    Search

    Travertine Artisans

    2.8 (31 reviews)
    Closed • 9:00 am - 5:00 pm

    Services - Travertine Artisans

    Travertine Artisans Photos

    You might also consider

    Recommended Reviews - Travertine Artisans

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.

    Reviews With Photos

    Update after Ruben's comment: I did think I'd be adding a public liar to the list also. Firstly we agreed on the counters AND cabinet at the same time so I'm not sure what you're talking about. You did in fact quote me $2500 for the kitchen counter tops bathroom vanity tops and cabinet in same bath - all to be installed. I'm not sure what you're talking about kept asking for discounts - my aunt can attest to that also being a lie as was with us. You were supposed to be done on 9th or 10th (texts attached now) but yet I had to keep texting and calling to finally get the job done on 10/22 - 2 weeks AFTER you told me you could do it. See texts attached. You're sending someone (apparently) tomorrow to complete the job (toe kick - text shows) so it's actually NOT complete. Also you too all the materials you could reuse and left piping all over my porch and the cabinet that can't be reused after saying you would take it all because you have dumpsters. So let's actually ensure we tell the truth instead of lie. Steer clear of this company unless you want to fight tooth and nail to get them to actually do the work on time (mine was an urgent and 3-4 weeks later, I am still waiting for it to be completed). My fiend is experiencing the same thing. They take your money then vanish and you have to text and call continuously. Also, don't be surprised when they do a crap job then start claiming that you should have paid more for installation (WTF?? Doesn't that come when buying a vanity and top from a company?). Anyways, you've been warned. I also rarely ever write reviews so this is literally how bad the service is.

    One corner of the kitchen with finished countertop!

    They did a fantastic job! Ruben was very easy and great to work with, and the whole project took less than a week to complete. The slab is quartz but is so beautiful a lot of people have mistaken it for marble. Not to mention the quote was less than two other companies I looked at. Will definitely be using them again with other renovations I do!!

    From the "uneven" walls.
    Whitney W.

    Honestly, you get what you pay for. This isn't our first rodeo with counter tops so we know what to look for. They were the cheapest and we figured we'd go with them since this isn't our last home we are going to buy but it needed some granite counter tops. At the time there was 1, 5 star review on them so we decided to take the risk.. how bad could it be? At first they were very prompt. Ruben responded to emails quickly, showed us the slab. I mean it seemed to be flawless. Then the install happens. Luckily I was working from home that day but wow, it took forever. They were cutting and sawing in my front yard. They brought in the pieces and there were odd gaps where the counter top sits. Then... I hear, SLAM SLAM PAT BAM BAM.. what the heck? I looked and they were punching holes in my dry wall to get the counter top to fit. Ruben said the wall was uneven.. really? Our old house was built in the 50s and super uneven but the company that put in the granite, measured it so it would fit perfect. He said "You're going to put a backsplash, right?" What if I would have said no? Then he goes on to say that my husband wanted the big slab in one piece not two and the holes wouldn't have happened.. Ruben was the one who suggested the single piece! There were holes in the drywall were (luckily) a backsplash was going, and missing plaster pieces in a noticeable area. Then the guy drilled the faucet hole by eye meaning he didn't even measure it so it's off center. I had texted my husband and as soon as he got home asked them to come over. There was a lot of argument on the install but in the end they didn't pay for the damages and honestly, we just wanted it over with. The outcome: Luckily the backsplash went over the busted dry wall. The area where the plaster is missing looks bad because we can't get the texture to match the original. There are big gaps were we had to use a lot of caulk to cover. My husband had to buy a mounting kit for the sink since there was no support. The corners are different on each piece (one round, one square). Ruben said the granite is sealed and it's NOT. We had to seal it. There are areas were chunks of granite are patched by Travertine Artisans that had broke and there's orange stains in random areas. Yeah so if you don't know much about granite counter tops then this might be OK for you. If you've done this before.. go somewhere else.

    If your preference is to be ignored and given the run around, this is the company for you! If you want to work with an honest company, who sticks by their word, I suggest you look else where. We have also been given the run around by Ruben after his crew tore up my kitchen walls. He claimed that this was normal following a counter install but I disagree. I kindly asked him to repair the drywall/ sheet rock they damaged (on April 11th), and was not even asking for them to repair the wood trim they damaged in multiple areas. Ruben was always trying to get in touch with the 'sheet rock guy' and even promised to have someone at our house in 'two days'. He once stated to have someone out on a Monday, but the following week, stated 'Mondays are difficult'. He is now leaving my messaged unread and stopped responding completely. It sounds like we are not the only people being ignored, based on the other reviewers. Also, we were promised to get a cutting board made out of OUR left over material, and of course, we never got that. It is now June 14th and still nothing from him. Ruben, man up and stand by your work AND your word. One more thing to speak on the type of company this is, when I visit the review page for Travertine, I get the following message: A number of positive reviews for this business originated from the same IP address. Our automated recommendation software has taken this into account in choosing which reviews to display, but we wanted to call this to your attention because someone may be trying to artificially inflate the rating for this business. Sounds shady to me! My take: Beware, or at least don't pay this company until all outstanding items are taken care of.

    Unfinished kitchen back-splash since Feb 27th

    Our first job with Travertine Artisans was done in 2009 and the results were satisfactory and done in a timely manner. Based on that experience we contracted them again for counter tops and back-splash in our new home. The job was contracted in November 2014. By November 11th the kitchen was ready for new counter tops. The new counter tops were installed just before Thanksgiving but not the back-slpash. The backsplash was done the 1st week of December but the workmanship was very poor. The backsplash had rough edges and cracks in the middle of the tiles. The tiles covered up part of the outlets and switches so the covers could not be put back on. December 18th they agreed to redo the work. January 6th after emails to them their response was that they were waiting on a subcontractor to do the job and he would be there January 22nd. He never showed up. We were out of town for a few weeks and when we came back we started calling them again. on 2/25 after a few more calls we were told that someone would be at our house on 2/26 but they were a no show. On Feb 27th someone actually showed up to rip up the old back-splash but said he could not start the job due to a lack of tiles. We were left with torn up drywall and no backs-plash. March 2nd Ruben showed up with the wrong tiles. March 6th we were sent to pick the tile up ourselves but the tile that had been ordered was wrong again. March 9th they were supposed to order tiles from Lowes. From March 11th to March 24th we left messages and stopped by the shop but couldn't get anywhere. March 24th we were told that someone would be at our house on March 26th but nobody showed up. As of 3/31 our kitchen is a mess with torn up drywall and no backs-plash and nothing but excuses. Beware of the quality of customer service. From January to March Ruben Nunez has returned one call.

    See all

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of April A.
    93
    41
    16

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tim W.
    0
    10
    0

    5 years ago

    Be wary! They failed to show as arranged/scheduled, and then ghosted me - thankfully, I did not prepay for this small project.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Ruben N.

    Ruben N.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Ruben N.

    Ruben N.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of M K.
    0
    38
    1

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mark J.
    304
    50
    5

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Thomas N.
    62
    70
    13

    9 years ago

    Business owner information

    Photo of Ruben N.

    Ruben N.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mel M.
    12
    4
    0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Travertine Artisans

    Review Highlights - Travertine Artisans

    “Ruben was very easy and great to work with, and the whole project took less than a week to complete.”

    Mentioned in 18 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Building Supplies 850 times last month within 25 miles of this business.

    Verify this business

    Teamwork Home Designs

    Teamwork Home Designs

    (25 reviews)

    We are having to delay our remodeling project till next year, so I will update this review with…read moremore info when we move forward, but Teamwork Home Designs already deserves a resounding 5 Stars, and is absolutely who we would want to move forward with. Avi was an absolutely delight. Fast, clear communication before the initial meeting. Very thoughtful approach in our initial meeting. So many images from their highly impressive portfolio to help us think through options. Excellent examples of communication and workflow from previous projects. Instantly ready to share previous customers we could reach out to for references. A really good balance between sharing his ideas for our project, but also really listening to our feedback on what we wanted/invisoned. All the right insights for how to keep us in budget, and very generous with (we can add this/that for little/no extra costs since we're already doing XYZ). We mainly requested a bid on two projects (Kitchen and Primary Bathroom) and help deciding the scope for the remainder of our projects (Flooring, Guest Bath, Office, Patio, Etc.). We were very impressed with how realistic, but also open-minded he was with what portion of our "bonus" projects we could fit in. The formal quote came in fast after our initial meeting, was easy to follow, and fairly priced. Found the proposed timeline to be very well balanced for efficiency vs realism. Appreciated the suggestions provided for if we should/could "live-in" during the remodel vs. a timeline that would allow the bulk of the work to overlap with a time that we were going to be out of town already. Also insights on what it would be worth "buying in advance" to take advantage of sales, even if the actual work was delayed. We got a few quotes and would have felt confident moving forward with any of them when the time came, but the quality of their portfolio and Avi's attentive listening definitely put Teamwork Home Designs at the top of the list. Can't wait to work with them in the future.

    We had our entire downstairs remodeled in 2024 - kitchen, master bath, living, etc. We choose…read moreTeamwork Home Designs based on a neighbor's initial recommendation...only to find out later that some of their plumbing work needed to be entirely redone and that they'd had to request a new plumber for their project. In any event, I hesitated to write a review because Shaked was nice to work with and incredibly responsive, but we are still having issues with the work that was done. The most annoying of which is the constant smell from the kitchen sink island. Our kitchen was gutted and everything installed was brand new. A week or so after install, I noticed a moldy, wet, dank smell coming from the sink, dishwasher and surrounding island cabinets (where a large group of pipes feeds into the foundation). Shaked and the plumber remarked that the disposal probably needed to be cleaned. The disposal and everything associated with the kitchen were brand new - they did not need to be cleaned - but we cleaned them anyways. I let this go because my husband didn't really smell anything and I wanted to be optimistic. Well, it's two years later and now EVERYONE in the house can smell this musty dank smell!! We have troubleshooted the dishwasher, the disposal, the p-traps, etc. and are having another plumber investigate. We will likely have to redo part of the island to discover the cause of the smell and it's incredibly frustrating that we can't host because our kitchen smells gross! There were additional issues. A couple months after we started using our newly remodeled kitchen, we heard a loud bang and noticed that the disposal completely detached from the sink! I contacted Shaked and he said something along the lines of - this is normal. Ummmm, No! I've never in my entire life had a disposal fall out from under a sink. He begrudgingly sent the plumber to reset it. It started to come loose again not long after their plumber reinstalled it. Ultimately, my husband DIY'd the install after watching a Youtube video. It's been fine since my husband installed it. Lets see, there was a leak around the base of a newly installed toilet. The toilet needed to be reinstalled. The floating master bath tub was caulked with the wrong product so it looked gross a month or so after install - and continues to look gross because we can't get the substance off. The heated floor wiring was cut during install of the bathroom floors, despite it having an alarm system to alert to said issue. After a lot of back and forth and troubleshooting (on my end), Shaked's team ultimately agreed to remove most of the flooring to reinstall with new wiring. The flooring on the stairs looks sketch to put it nicely. The wall paneling at the base of the kitchen island is wavy and disjointed - looks like a DIY project. The trim on the French doors leading to the master bedroom keeps falling off. Etc. etc. etc. Things they did well - tiling! The tile work from these folks looks amazing! Communication - Shaked was extremely responsive and did his best to address issues as they arose. They were helpful - a pipe burst during the freeze while the house was being remodeled and Shaked sent his plumber to repair quickly and without charge! They happily made changes and didn't really every charge extra which was refreshing. Despite being smelly, the kitchen LOOKS amazing! Overall, enjoyed working with Shaked and his team but not pleased with some of the results. ETA - For what it's worth, my husband thinks they deserve a 4 star review.

    ATX Remodeling

    ATX Remodeling

    (35 reviews)

    My honest recommendation is to avoid this company at all costs. The slightly cheaper pricing they…read moreoffer is not worth the long term hassle. I finished a bathroom remodel with Koren and Daniel in March 2025. The process of getting there was painful in terms of communication and steering, but at least the shiny new bathroom they initially delivered was not bad. However, in September 2025 the shower tiles started popping out of the floor. I texted them and they had to come in and replace it. Okay maybe it was a one-off. But then less than a year later, by April 2026 the *replaced* tiles started popping out again. I tried dealing with it myself with tile glue, but other tiles kept popping out. I texted them again in August, and this time they said that they stand behind their work for only one year from the original project date, and I need to pay $1200 if I want them to fix it. Notice that it hasn't been 1 year even from the replacement date. It's really not worth it. Go with the slightly more expensive contractor they will do the job right once and for all.

    We are having to delay our remodeling project till next year, so I may update this review at a…read morelater date, but the responsiveness and customer service of ATX Remodeling already deserves a resounding 5 Stars! Koren was super pleasant to work with all around. Fast, clear communication before the initial meeting. A lot of a great ideas during the initial meeting, for how to keep our project within budget, and where it was worth splurging or dialing back. We had requested a bid on two main projects (Kitchen and Primary Bathroom) and help deciding the scope for the remainder of our projects (Flooring, Guest Bath, Office, Patio, Etc.). We were shocked by how much of the "bonus" projects we could fit in, and yet felt very confident with Koren's insights that these were realistically within our budget. The formal quote came in REALLY fast after our meeting, and was very easy to follow and extremely fairly priced. Was very impressed with how quickly they were ready to begin the work, and the forethought of asking us if we planned to "live-in" during the remodel vs. get an AirBNB or the like. We hadn't even thought of that. Would have been very confident in moving forward with ATX Remodeling. Especially as Koren had so many examples of the type of elaborate communication and oversight we would have at every stage of the process.

    Blue Label Granite

    Blue Label Granite

    (84 reviews)

    $

    BLG was recommended by my cabinet maker - and I totally see why!…read more I was lost in the decision making process and decided to stop by one day to check out the stone they had, although I was pretty much set on a Stratus quartz at this point. I met with Abbie and she was soo unbelievably kind, helpful and patient with me. She spent so much time reviewing options and pointed out that there were natural stones that were at a similar price point. (At the end of our meeting, she said "I know you're going to get a natural stone!") She gave me some stone yards to go look and she was right - I fell in love with a stone and it is my favorite part of my entire remodel. I can seriously look at it for hours. Once I picked the stone, Amanda scheduled an appointment to determine the layout of the slabs. She knocked it out of the park! I can't believe how beautifully they fit together. She also said I had quite a bit of stone left and suggested that I use it on another vanity. So glad she did because I love my stone and it made the prefab vanity look way better! When the cabinets were in, Chad came to do the measurements to begin fabrication. They stick to their schedules and I appreciate it so much! Install went great and I am so happy with the final product. Key Points: 1.) Great people that you are happy to give your business to. 2.) Transparent pricing. It was also lower than the other quotes I got. 3.) BLG also had a great selection of remnants at a great price. I got a beautiful marble for my primary bath that I also love! They had so many options! 4.) Their communication is prompt and top notch. 5.) Their ability to determine lay-outs, book match and deliver! 6.) What makes this place special is that the entire team at BLG is great. Seriously, all of them. From the owners to people that greet you at the front desk to the fabricators and installers - all kind and professional! 7.) Oh and they also have some quartz for purchase by the SF, instead of buying the entire slab. Thank you so much, BLG!

    The team from Blue Label fabricated and installed the countertops and back splashes in our kitchen,…read morebar, laundry room, and office. We were impressed by the craftsmanship and attention to detail that the installation team showed. We have used other teams in the past who were not as skilled or as careful. Blue Label can install your countertops exactly the way you want.

    Travertine Artisans - buildingsupplies - Updated October 2026

    Loading...
    Loading...
    Loading...