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    Travertine Artisans

    2.8 (31 reviews)
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    Update after Ruben's comment: I did think I'd be adding a public liar to the list also. Firstly we agreed on the counters AND cabinet at the same time so I'm not sure what you're talking about. You did in fact quote me $2500 for the kitchen counter tops bathroom vanity tops and cabinet in same bath - all to be installed. I'm not sure what you're talking about kept asking for discounts - my aunt can attest to that also being a lie as was with us. You were supposed to be done on 9th or 10th (texts attached now) but yet I had to keep texting and calling to finally get the job done on 10/22 - 2 weeks AFTER you told me you could do it. See texts attached. You're sending someone (apparently) tomorrow to complete the job (toe kick - text shows) so it's actually NOT complete. Also you too all the materials you could reuse and left piping all over my porch and the cabinet that can't be reused after saying you would take it all because you have dumpsters. So let's actually ensure we tell the truth instead of lie. Steer clear of this company unless you want to fight tooth and nail to get them to actually do the work on time (mine was an urgent and 3-4 weeks later, I am still waiting for it to be completed). My fiend is experiencing the same thing. They take your money then vanish and you have to text and call continuously. Also, don't be surprised when they do a crap job then start claiming that you should have paid more for installation (WTF?? Doesn't that come when buying a vanity and top from a company?). Anyways, you've been warned. I also rarely ever write reviews so this is literally how bad the service is.

    One corner of the kitchen with finished countertop!

    They did a fantastic job! Ruben was very easy and great to work with, and the whole project took less than a week to complete. The slab is quartz but is so beautiful a lot of people have mistaken it for marble. Not to mention the quote was less than two other companies I looked at. Will definitely be using them again with other renovations I do!!

    From the "uneven" walls.
    Whitney W.

    Honestly, you get what you pay for. This isn't our first rodeo with counter tops so we know what to look for. They were the cheapest and we figured we'd go with them since this isn't our last home we are going to buy but it needed some granite counter tops. At the time there was 1, 5 star review on them so we decided to take the risk.. how bad could it be? At first they were very prompt. Ruben responded to emails quickly, showed us the slab. I mean it seemed to be flawless. Then the install happens. Luckily I was working from home that day but wow, it took forever. They were cutting and sawing in my front yard. They brought in the pieces and there were odd gaps where the counter top sits. Then... I hear, SLAM SLAM PAT BAM BAM.. what the heck? I looked and they were punching holes in my dry wall to get the counter top to fit. Ruben said the wall was uneven.. really? Our old house was built in the 50s and super uneven but the company that put in the granite, measured it so it would fit perfect. He said "You're going to put a backsplash, right?" What if I would have said no? Then he goes on to say that my husband wanted the big slab in one piece not two and the holes wouldn't have happened.. Ruben was the one who suggested the single piece! There were holes in the drywall were (luckily) a backsplash was going, and missing plaster pieces in a noticeable area. Then the guy drilled the faucet hole by eye meaning he didn't even measure it so it's off center. I had texted my husband and as soon as he got home asked them to come over. There was a lot of argument on the install but in the end they didn't pay for the damages and honestly, we just wanted it over with. The outcome: Luckily the backsplash went over the busted dry wall. The area where the plaster is missing looks bad because we can't get the texture to match the original. There are big gaps were we had to use a lot of caulk to cover. My husband had to buy a mounting kit for the sink since there was no support. The corners are different on each piece (one round, one square). Ruben said the granite is sealed and it's NOT. We had to seal it. There are areas were chunks of granite are patched by Travertine Artisans that had broke and there's orange stains in random areas. Yeah so if you don't know much about granite counter tops then this might be OK for you. If you've done this before.. go somewhere else.

    If your preference is to be ignored and given the run around, this is the company for you! If you want to work with an honest company, who sticks by their word, I suggest you look else where. We have also been given the run around by Ruben after his crew tore up my kitchen walls. He claimed that this was normal following a counter install but I disagree. I kindly asked him to repair the drywall/ sheet rock they damaged (on April 11th), and was not even asking for them to repair the wood trim they damaged in multiple areas. Ruben was always trying to get in touch with the 'sheet rock guy' and even promised to have someone at our house in 'two days'. He once stated to have someone out on a Monday, but the following week, stated 'Mondays are difficult'. He is now leaving my messaged unread and stopped responding completely. It sounds like we are not the only people being ignored, based on the other reviewers. Also, we were promised to get a cutting board made out of OUR left over material, and of course, we never got that. It is now June 14th and still nothing from him. Ruben, man up and stand by your work AND your word. One more thing to speak on the type of company this is, when I visit the review page for Travertine, I get the following message: A number of positive reviews for this business originated from the same IP address. Our automated recommendation software has taken this into account in choosing which reviews to display, but we wanted to call this to your attention because someone may be trying to artificially inflate the rating for this business. Sounds shady to me! My take: Beware, or at least don't pay this company until all outstanding items are taken care of.

    Mark J.

    I have used them on a couple of jobs and plan to use them again. I found that they had a good selection of material and were very fairly priced. I was particularly impressed with the detail on my mitered edges which were done with perfect edge matching and no chips. Guys installed quick and cleaned up after. 5 stars!

    Unfinished kitchen back-splash since Feb 27th

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    5 years ago

    Be wary! They failed to show as arranged/scheduled, and then ghosted me - thankfully, I did not prepay for this small project.

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    Ruben N.

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    Review Highlights - Travertine Artisans

    Ruben was very easy and great to work with, and the whole project took less than a week to complete.

    Mentioned in 18 reviews

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    ATX Remodeling

    ATX Remodeling

    4.9
    (34 reviews)

    Great job, great Company!…read more Recently, my wife and I interviewed many different Bathroom remodelers in the Austin area. We chose ATX for a good reason. Michelle and team did a fantastic job and put our vision into reality My wife and I love our master bathroom remodel. Give Michelle a call you won't be sorry This company is prompt, responsive, and courteous They get the job done TDC

    We are having to delay our remodeling project till next year, so I may update this review at a…read morelater date, but the responsiveness and customer service of ATX Remodeling already deserves a resounding 5 Stars! Koren was super pleasant to work with all around. Fast, clear communication before the initial meeting. A lot of a great ideas during the initial meeting, for how to keep our project within budget, and where it was worth splurging or dialing back. We had requested a bid on two main projects (Kitchen and Primary Bathroom) and help deciding the scope for the remainder of our projects (Flooring, Guest Bath, Office, Patio, Etc.). We were shocked by how much of the "bonus" projects we could fit in, and yet felt very confident with Koren's insights that these were realistically within our budget. The formal quote came in REALLY fast after our meeting, and was very easy to follow and extremely fairly priced. Was very impressed with how quickly they were ready to begin the work, and the forethought of asking us if we planned to "live-in" during the remodel vs. get an AirBNB or the like. We hadn't even thought of that. Would have been very confident in moving forward with ATX Remodeling. Especially as Koren had so many examples of the type of elaborate communication and oversight we would have at every stage of the process.

    Hill Country Water Gardens & Nursery

    Hill Country Water Gardens & Nursery

    4.5
    (154 reviews)
    $$$

    10 OUT OF 10!!!...will wander again. :-D…read more Absolutely blown away. Hill Country Water Gardens isn't just a nursery...it's a full-blown botanical mini-adventure. It's the kind of place where you come for a plant and end up staying for the vibes. Think of it as a garden center meets a peaceful mini outdoor museum. Everything is beautifully organized by plant type, making it easy to find what you're looking for...or, more likely, making it easy to get joyfully distracted while you wander. There are cozy benches for daydreaming, koi ponds full of personality, colorful lily pads that pop out and wave at you, and the kind of friendly staff that actually makes you want to ask questions. Inspiration? It's everywhere. From the water features, to the whimsical sculptures, to lush displays that make you rethink your whole gardening vision. There are restrooms if nature calls, and there are plenty of delightful garden goodies to buy/take home. It's rare to find a place that feeds your inner gardener, your creative soul, and your serotonin all at once...but somehow, this place pulls it off. I'm so glad it exists.

    Hill Country Water Gardens and Nursery is located on 183 local (Bell Blvd) a smidge north of the…read moreWhitestone intersection. The place is organized into a few sections. There are statues, fountains, and water-dwelling plants. Koi fish and gold fish are available in different sizes and colors. They have potted trees with tags that indicate hardiness in different weather conditions. Herbs and other edible plants have their own section in front of the greenhouse. Inside the greenhouse you can find indoor plants. It's a pretty nice place to walk around and explore. There's not too much shade there, however. The rectangular ponds holding the water lilies also attract dragonflies that zip around there, so it's a nice place to watch them.

    Travertine Artisans - buildingsupplies - Updated August 2026

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