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    Travertine Artisans

    2.8 (31 reviews)
    Open 9:00 am - 5:00 pm

    Services - Travertine Artisans

    Countertop installation

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    Update after Ruben's comment: I did think I'd be adding a public liar to the list also. Firstly we agreed on the counters AND cabinet at the same time so I'm not sure what you're talking about. You did in fact quote me $2500 for the kitchen counter tops bathroom vanity tops and cabinet in same bath - all to be installed. I'm not sure what you're talking about kept asking for discounts - my aunt can attest to that also being a lie as was with us. You were supposed to be done on 9th or 10th (texts attached now) but yet I had to keep texting and calling to finally get the job done on 10/22 - 2 weeks AFTER you told me you could do it. See texts attached. You're sending someone (apparently) tomorrow to complete the job (toe kick - text shows) so it's actually NOT complete. Also you too all the materials you could reuse and left piping all over my porch and the cabinet that can't be reused after saying you would take it all because you have dumpsters. So let's actually ensure we tell the truth instead of lie. Steer clear of this company unless you want to fight tooth and nail to get them to actually do the work on time (mine was an urgent and 3-4 weeks later, I am still waiting for it to be completed). My fiend is experiencing the same thing. They take your money then vanish and you have to text and call continuously. Also, don't be surprised when they do a crap job then start claiming that you should have paid more for installation (WTF?? Doesn't that come when buying a vanity and top from a company?). Anyways, you've been warned. I also rarely ever write reviews so this is literally how bad the service is.

    One corner of the kitchen with finished countertop!

    They did a fantastic job! Ruben was very easy and great to work with, and the whole project took less than a week to complete. The slab is quartz but is so beautiful a lot of people have mistaken it for marble. Not to mention the quote was less than two other companies I looked at. Will definitely be using them again with other renovations I do!!

    If your preference is to be ignored and given the run around, this is the company for you! If you want to work with an honest company, who sticks by their word, I suggest you look else where. We have also been given the run around by Ruben after his crew tore up my kitchen walls. He claimed that this was normal following a counter install but I disagree. I kindly asked him to repair the drywall/ sheet rock they damaged (on April 11th), and was not even asking for them to repair the wood trim they damaged in multiple areas. Ruben was always trying to get in touch with the 'sheet rock guy' and even promised to have someone at our house in 'two days'. He once stated to have someone out on a Monday, but the following week, stated 'Mondays are difficult'. He is now leaving my messaged unread and stopped responding completely. It sounds like we are not the only people being ignored, based on the other reviewers. Also, we were promised to get a cutting board made out of OUR left over material, and of course, we never got that. It is now June 14th and still nothing from him. Ruben, man up and stand by your work AND your word. One more thing to speak on the type of company this is, when I visit the review page for Travertine, I get the following message: A number of positive reviews for this business originated from the same IP address. Our automated recommendation software has taken this into account in choosing which reviews to display, but we wanted to call this to your attention because someone may be trying to artificially inflate the rating for this business. Sounds shady to me! My take: Beware, or at least don't pay this company until all outstanding items are taken care of.

    From the "uneven" walls.
    Whitney W.

    Honestly, you get what you pay for. This isn't our first rodeo with counter tops so we know what to look for. They were the cheapest and we figured we'd go with them since this isn't our last home we are going to buy but it needed some granite counter tops. At the time there was 1, 5 star review on them so we decided to take the risk.. how bad could it be? At first they were very prompt. Ruben responded to emails quickly, showed us the slab. I mean it seemed to be flawless. Then the install happens. Luckily I was working from home that day but wow, it took forever. They were cutting and sawing in my front yard. They brought in the pieces and there were odd gaps where the counter top sits. Then... I hear, SLAM SLAM PAT BAM BAM.. what the heck? I looked and they were punching holes in my dry wall to get the counter top to fit. Ruben said the wall was uneven.. really? Our old house was built in the 50s and super uneven but the company that put in the granite, measured it so it would fit perfect. He said "You're going to put a backsplash, right?" What if I would have said no? Then he goes on to say that my husband wanted the big slab in one piece not two and the holes wouldn't have happened.. Ruben was the one who suggested the single piece! There were holes in the drywall were (luckily) a backsplash was going, and missing plaster pieces in a noticeable area. Then the guy drilled the faucet hole by eye meaning he didn't even measure it so it's off center. I had texted my husband and as soon as he got home asked them to come over. There was a lot of argument on the install but in the end they didn't pay for the damages and honestly, we just wanted it over with. The outcome: Luckily the backsplash went over the busted dry wall. The area where the plaster is missing looks bad because we can't get the texture to match the original. There are big gaps were we had to use a lot of caulk to cover. My husband had to buy a mounting kit for the sink since there was no support. The corners are different on each piece (one round, one square). Ruben said the granite is sealed and it's NOT. We had to seal it. There are areas were chunks of granite are patched by Travertine Artisans that had broke and there's orange stains in random areas. Yeah so if you don't know much about granite counter tops then this might be OK for you. If you've done this before.. go somewhere else.

    Mark J.

    I have used them on a couple of jobs and plan to use them again. I found that they had a good selection of material and were very fairly priced. I was particularly impressed with the detail on my mitered edges which were done with perfect edge matching and no chips. Guys installed quick and cleaned up after. 5 stars!

    Unfinished kitchen back-splash since Feb 27th

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    Be wary! They failed to show as arranged/scheduled, and then ghosted me - thankfully, I did not prepay for this small project.

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    Ruben N.

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    Ask the Community - Travertine Artisans

    Review Highlights - Travertine Artisans

    Ruben was very easy and great to work with, and the whole project took less than a week to complete.

    Mentioned in 18 reviews

    Read more highlights

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    Travertine Artisans - buildingsupplies - Updated May 2026

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