Poor service. The customer is not supposed to be treated as an interruption for chatting with friends and scrolling on your phone.

This is my fourth time here. After my last visit I was not going to go back, however I received a gift card for Christmas and I am happy to say it was great! Service was spot on, food was delicious and drinks were great! I love the many seating choices and they had great beers on tap. If you choose to sit in the bar area it's open and spacious. Upstairs is perfect for getting together with friends or family. I will be going back. read more

Trata - New American Near Me - Rochester, New York

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Went to a work function there and the spread of appetizers they put out and attended to were delicious. We frequently got visits from wait staff for drink orders or just check ins. It was nice to by upstairs in one corner rather than downstairs by the happy hour crowd. read more

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I came here for the first time tonight. I met up with some friends I hadn't seen in awhile and we stayed for three hours chatting. We never felt rushed. Our server was really nice. I got some Orange Blossom martini I think it was called... it was nearly evil. It was smooth and did not taste like alcohol. I could have had five but I was driving. It was a really, really good drink. I don't like drinks that are very strong and overpoweringly alcohol tasting. Damn, it was mighty fine. I had the grilled cheese and onion sandwich because my mama didn't raise no dummy (yes, she did who are we kidding!?!?) I took to Yelp beforehand and noticed it's popular. I asked for light onions I can't imagine what it would have been like full on onion. I feel my sandwich was perfect. Crispy, warm, gooey with some kick ass onions. The soup that accompanied it was a bit too sweet for me. I usually do add a little sugar to tomato soup but this didn't need it. I had a few bites of it but I can't say I enjoyed it very much. I also got the choice of another side. I decided on the Mac and cheese. It was very good. It made up for the soup. It was well seasoned and not bland. I have to say the dessert selection is pretty dismal. Normally, I'd probably give this place a 4, but the food I had was great, my one friend got the sandwich too and liked it, my other friend had the steak frites and liked that as well. The food is presented nicely. The service was excellent. And yes, I tipped 50% to make up for the time we spent camping. read more

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Last night we came to Dinner. Dark Mojito & lavender Collins cocktails to start and Tempura Cauliflower. Really good, a slight kick or more with all the Jalapeños. Short Ribs Nachos & Pork Banh Mi followed. Huge portions to share. The Banh mi side was a very nice salad. Service attentive. Place was packed. read more

Trata - Dark Mojito & Lavender Collins. - New American Near Me - Rochester, New York

Food was absolutely delicious. We went for an early Father's Day dinner on the Saturday and we got 2 of the specials. Our waitress, Tabitha was tentative and very informative. read more

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Amazing again the food and service is just getting better! I hope they also consider adding more options on dessert menu that also tastes fresh Worth every penny! read more

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The ambiance here is very cool with a modern industrial vibe. There's outdoor seating for dine-in. The service is slow and could have used another server. The smashburger is cooked well done and had good flavor with their sauce. The fries are also nice and crispy. read more

Trata - Trata Smashburger - New American Near Me - Rochester, New York

Being in Rochester for almost 5 years now, we've always past this place, not knowing to expect. Last night, we decided to check it out, although it was busy, we were able to get a table. We sat on the rooftop, and the view was really nice. Our waitress was friendly and attentive. We plan on going back for drinks sometime in the future. read more

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Haven't been to TRATA in years and we were very happy with the experience. We asked for a table in a quiet area and were seated at a corner booth on the second floor, which was perfect. The food was excellent and the server was pleasant and attentive. Will definitely come back! read more

This place is headed down the spiral. It used to be a high quality meal and drinks. The location is lovely, the staff are wonderful, the food is awful. I am certain that the shrimp tacos are possibly the worst I have ever eaten. They are so covered in sauce, and accompanied by the saddest flour tortillas you can buy. Overall everyone at the table had to pick through their meal and no one was impressed. You can tell that the direction of the restaurant is going backwards as the majority of the food is now burgers. This place needs a new chef and kitchen staff ASAP. Not remotely worth spending money on, would rather find a street vendor. Also on the list for most mediocre and overpriced drinks. I have to say that years ago this place was really top-notch. Something went wrong. Help! This place is just waiting for Gordon Ramsay to show up and clean it out. read more

Had a group meet up here for happy hour at the rooftop bar. I was honestly shocked by the service. When we could finally get our drinks, they were inconsistent in taste and presentation. Both bartenders would try not to make eye contact with anyone while looking miserable the entire 4 hours our group was there. Truly regretted choosing this location. read more

Had the whole extended family there following my daughter's graduation. Food was excellent and the drinks were as well. Especially liked the Spiced Cream Soda Old Fashion. Great service and atmosphere. Highly recommend. read more

Let's start with the service. We, a party of 8, were seated promptly as we were some of the first guests for a Sunday noon opening. Unfortunately it took almost 10 minutes before our server arrived. After ordering things took another turn. My wife & I both ordered soup, hers came, mine did not. The meals came after 20-25 minutes. (Our lunch took over 2 hours). Since it was my birthday we ordered a couple of desserts. One came fairly quickly, the second came about 20 minutes later. Lots of frustration as it felt like we were always waiting! The food: My French onion soup was luke warm and my Caesar salad near tasteless. My wife had the duck quesadilla with cranberry. No taste of duck or cranberry. She ate just one piece. The server was often gone for 10-15 minutes at a time. We had to ask for more water even though it was obvious our glasses were empty. I was excited to be going here for my birthday. What a complete disappointment it was. read more

The beer wall was a gimmick but I really enjoyed the atmosphere and food. A solid place to meet up with friends grab a bite and have a beer. The wings were fantastic. Crispy and not over sauced. French onion soup was okay and the smash burger was okay. Server was nice but we waited nearly an hour for apps and the entree came out about 20 minutes after. I'd go back. read more

Trata - New American Near Me - Rochester, New York

Pros: Big screens. Deck seating. Good cocktail selection. The happy hours deals are pretty cool. Love the beer wall. Amazing beer selection for very nominal prizes, especially during an important football game. Very friendly and supportive staff. The waitress split the grilled cheese and fries to two plates on learning we were going to share it. Cons: Limited menu and underwhelming taste. Luke warm and definitely not fresh fries. Tasted like frozen and reheated multiple times. read more

Trata - French onion grilled cheese with tomato soup! - New American Near Me - Rochester, New York

I heard from a Friend about this place so I decided to check it out. Great Service, Great Food and Cocktails. Yeah I'll come back.before the summer is over. read more

I'm from Buffalo, usually only eat one meal a day. Went out with a friend for winds we usually do half and half and split a salad. Bartender never asked the kitchen just strictly refused and said we don't do that here. Totally more understandable if there was a restaurant full of people. Two other people out of maybe ten had food. Just ended up having one drink and cashed out. We went to the usual spot down the street and spent $125. Just don't understand. read more

Really nothing special food was overpriced & restaurant was very LOUD. Service was definitely nothing to brag about. Definitely will not be returning read more

Beautiful and hugeeee establishment. Too bad they don't take online reservations because the wait time is super long. I dont know what the crave is about. Limited menu. Food is ehh. Very very salty items that do not look like some of the pictures I saw. The burgers were salty but clumped in one area of the cooked meat. The nachos had a horrible bitter cheese beer sauce and was suppppper salty. Fries were ok. Maybe would come for drinks but otherwise not the place for me read more

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Tonight we enjoyed a lovely dinner on the roof deck at TRATA. It is so beautifully setup that it almost gave us the feeling of having dinner on vacation. Our server was great -- checking in just often enough and paying attention to everything. The burger was juicy and thoughtfully prepared. We subbed in the Mac and Cheese for fries because we knew it was extra delicious here. The Pork Bahn Mi was a good portion and prepared perfectly. The pickled veggies were a wonderful contrast. The Vegetarian in our party enjoyed their Harvest salad. We capped it off with their skillet cookie. While it was a 15 minute wait -- which our server prepared us for -- it is absolutely worth it. The roof deck gets busy fast, so arrive early. We will definitely be back. Such a beautiful setup! read more

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This space is beautiful and it has great ambiance. For me, that's where the positives end. My server was pretty absent though the upper area wasn't very populated, the menu was just "meh" to me, and the dish I had was underwhelming. read more

Trata - Chicken - New American Near Me - Rochester, New York

Good place for drinks and appetizers, often we have group get togethers here! The food is typical bar fare but it all is pretty tasty!

I'll start by saying that this used to be my all time favorite restaurant years ago. It was a great spot for date night. Great place for a girls outing or birthday celebration. When I moved back to this area, it was the place I was most excited for. Friends in the area had said it went downhill. I didn't want to believe them. We came on a weeknight for dinner and sat on the rooftop patio. There was about a 40 minute wait. Our server was very sweet and friendly. The food took a long time to arrive. My favorite dish has always been the brussel sprout salad. It used to be very crisp and refreshing with pancetta and cherry tomatoes, the dressing used to be light. This time it was soggy and sloppy. There was no freshness to it. We also ordered nachos which came cold, with minimal toppings. We asked for chicken on the nachos instead of chorizo. The chicken was very sparse, about 5 chunks, and very dry. It is advertised as having corn and pico on it. We asked for more of this to top it with. Not at all worth $17. The beer wall was something new to me here. The list online did not reflect what was available on tap. So after looking and deciding, we were disappointed to have to choose something else. Overall I was very saddened by my meal. Our cocktails were pretty good. The outdoor atmosphere was nice. I might come back for a drink. But don't think I'll ever come back for dinner. Very disappointed in how it had changed. read more

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Smart, clean space with upscale ambiance. Multiple levels. Seem to remember hearing about an outside user deck. May get busy, consider making a recommendation. Good, central location at I490 and Culver Road near Park Ave area. Bar is loud but has TVs for sports and lots of stools. See the beer wall: you trade your credit card for a magnetic card for self serve metered pours of beer (or 3 wines). Neat concept. Half the wall are sours, hazes, and ciders. The burgers are solid choices. Other entrees ... may be oddly unsatisfying: too salty, too spiced, or not enough flavor. My opinion may not be universal - YMMV - form your own opinion. This is more about the scene than the food. read more

Went here for the first time Sunday afternoon to celebrate a friend's birthday. I will say it was packed with football fans mostly, but also in general which made it difficult to flag down our server at times.... and also obtain the card necessary to get drinks. What a great concept though! The selections were amazing, you could rinse your glass and choose something different each visit and only ran across one that was empty. The food was delicious and brought out in a timely manner and I would have to say all things considered, I was pretty impressed. I would definitely visit here again, most likely during a slower time of day. read more

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My friend and I came in last minute and we were so happy with our experience. The workers were really nice and attentive. The food was amazing! We literally couldn't stop eating, we were telling each other that we were full but the food was so good. For my grilled cheese I asked if I could have bacon instead of onions and they were very accommodating. The atmosphere was nice and seemed to change based on were you were seated. Down on the first floor in the front it was more loud and open with larger tables, leaving room for mingling and larger groups. On the second floor, where we were placed, there was a variety of tables and booths, we were set an a booth by the bar. And the bathrooms were quite cool too! You'll have to go to check them out. Overall, our experience was pretty good we enjoyed the drinks and the food! I even ended up having a date there two days later, haha. read more

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Duck quesadilla has such a unique flavor, should def try! I really liked the steamed buns, the pork belly was nicely cooked and juicy. I loved the Buffalo cauliflower, can't go wrong with that. I order the banh mi sandwich with a house salad and the portions were great but something felt like it was missing with the flavor, the bread was a little too hard for me. Otherwise, lovely service and ambience. read more

Trata - New American Near Me - Rochester, New York

Had stopped going to TRATA years ago because it just really dropped in quality and Rochester just has so many other great options. Went tonight though because a friend gave us a gift card. Sadly it just tastes like mall food, or a cafeteria. The drinks are just ok and the service is dreadfully slow. For this type of menu I'd recommend Lucky's on Winton which is absolutely amazing. read more

Had the fried chicken sandwich (not pictured) and this burger. The burger itself wasn't too bad but the fired chicken sandwich was a bit too saucy. Service was really good tho read more

Trata - New American Near Me - Rochester, New York

Mediocre at best. The environment is cute, modern. They have a rooftop in the summer, which is nice. The food was bland though. I had a pasta dish that was supposed to have cheese and I am still waiting for the cheese and salt. The tomatoes in the dish was nice though. The server was really nice though. read more

Went here on very busy night but service was very good. It did take a while to get our burgers but they were very tasty. Gets a bit loud whether you are upstairs or down. Beer wall is very cool too. Definitely worth the visit but next time maybe not in a weekend. read more

Great food and atmosphere! Love the roof top bar and patio... Feels almost like a Caribbean pool bar, sadly minus the palm trees. The indoor bar is a good place to grab a (somewhat expensive) burger and beer. read more

I've been to Trata a few times before and I don't know why I've never reviewed it. I went tonight with a group from work. I ordered the lavender collins to drink and that was very good, highly recommend! For dinner I split the duck quesadilla (which everyone on here seemed to rave about) and the pork belly banh mi. Both were great! read more

Trata - Duck quesadilla & banh mi - New American Near Me - Rochester, New York

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I liked both the food and the atmosphere. Went here for my 23rd birthday. Only thing was the weird specs in the water.

Terrible service, waited 40 minutes after our reservation to get seated and we suspect it's because we're a visibly queer couple. The only other couple who waited as long as we did was also a queer couple. We were told when we arrived that it would be 5-10 minutes till we were seated, we waited 45. We arrived at 7:55 and were seated at 8:40. Our reservation was for 8. Several other couples were sat first, even those who arrived after us and had later reservations. We passed several empty tables on our way. We ended up leaving before getting food. We were really excited for a special valentines date and were totally disappointed and let down. Absolutely do not recommend to anyone, especially queer couples. read more

I'd heard amazing things about Trata and was excited to try it, but it ended up being a pretty big fail. We had a party of six for brunch and were sat at a nice long table on the upper floor. It started off comfortable, then everything started deteriorating. Our server acted extremely inconvenienced by us and made several rude comments. It was as if it was our fault we were seated in his section - and our fault he was working on a Sunday. It made everyone uncomfortable and none of us wanted to bother him to ask for anything. Now to the food - I was in between a few items on the menu but landed on the huevos rancheros, per the server's recommendation. I'm not sure if something went wrong in the kitchen or if it is typically like this, but the huevos rancheros were unlike any I've ever seen before. It was essentially an ice cold bean soup in a skillet with the fixings and a piece of egg floating in it. I'm surprised it even came out of the kitchen and was served like that. Our waiter was so difficult that I didn't bother to say anything, tried to eat what I could of it without having a spoon and took the L. I left Trata feeling hungry and like I lit money on fire. It was a very disappointing experience. I'll wrap this up on a positive note though - the rest of the staff seemed friendly, it has nice ambiance and the rooftop bar seemed like it could be fun with the right weather. read more

Trata - Huevos rancheros - New American Near Me - Rochester, New York

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Such a beautiful restaurant. The interior favors a NYC loft; high ceilings, modern lighting, exposed brick all around. The brick complements well with the wood and metal accents. The main level stands as the bar/social area. We came here for the food so we were sent to the second level. I ordered a new IPA from their extensive draft menu while my girlfriend tried the pomegranate margarita. The margarita would've been a perfect summer drink; fresh pomegranate juice instead of the heavy syrup. As for my drink, you really can't go wrong with a cold IPA. I ordered the black bean burger with fries and she ordered the chicken sandwich with a honey bbq glaze. We had 0 complaints! Served in under 20 minutes, hot and fresh, and the presentation was great, especially for a burger and a sandwich. Trata is a great place to check out for a date, catching up with friends, or showing visitors of the city what Rochester has to offer! Definitely not my last time here. read more

Trata - New American Near Me - Rochester, New York

Met friends here for drinks and light snacks. We were able to get seats on the rooftop which has ample seating, a bar and a relaxing atmosphere. The tables do have umbrellas for shade. Friendly and efficient wait staff. 1 dish we ordered was not satisfactory -the calamari was rubbery. We sent it back and just took it off the check. Their wings are fried without breading and are worth ordering again. I'd definitely return with friends or for a fun date night. read more

Trata - Wings - New American Near Me - Rochester, New York

Love TRATA. Great service, food is consistently excellent (pork buns, fish tacos, are great). On-line reservations are always appreciated. Beer wall is a fun novelty, great for trying out smaller samples of new beers. Wine selection is far more limited. read more