I've been back there 4 times now in about as many months. Purchased a used computer and I don't…read moreexpect it to be perfect but come on. Three times for a charging problem. 2nd time adapter was replaced. 3rd time the guy wanted to charge $45 just to look at it b4 he even tested adapter. Guess what it was the adapter, then Elmhurst office wanted him to charge me $55 for a used adapter or I could drive further east to the Elmhurst location and purchase a new adapter for guess what?......$55.00! Nah....I went to Best Buy. The Glen Ellyn store doesn't seem to have any authority and always calls Elmhurst prior to proceeding w/ anything. I won't be back.

I cannot begin to tell you how " PROFESSIONAL TONY & AMID " at Fast on site were.They fixed an…read moreissue had were " APPLE COULD NOT "!!! .I strongly recommend fast on site for "ANY COMPUTER ISSUES ". Pat ( ChaseVideoProductions ).

Angelo was amazing. When I called and "tried"to explain the problem he gave me some options. I…read morebrought in Lap Top thinking I had to get a new one, Angelo took a lot of time to explain what was wrong replaced hard drive, took time to explain the google cloud for saving photos and the new windows 10 Works better than it did when new and said if I had questions don't hesitate to call. It was a GREAT experience. Check with Angelo before running out to buy new one when for a fraction of the price you can get your current computer repaired Thank you Angelo

Prompt response and very helpful. Would call again. Addressed my problem well, good on wanting to…read morehelp.

This review is for customer service only. The Queen and I went there to see if they could fix her…read morecomputer. She is so hard on electronic equipment, like my mom...think it is in the blood. Anyway, she somehow broke the molded piece where you insert your power cord. No idea how she did that, didn't even know it was something you could break, but there you are, it's The Queen. Anyway we took her computer in to Chat Tech Solutions to see if they could fix it, The office is small but so cute. Very open space and lots of natural light. The gentleman who was working there was very pleasant and offered us beverages while he assessed the damage to the computer. He called someone because he was not sure if the repair could be done and it turns out, they do not do that type of repair because it requires soldering. However he was kind enough to recommend another place of business, which is where we ended up going to get the repair done. For me that shows a wonderful regard for taking care of the customer, even though they did not make the sale. I will definitely consider them for other work that they can take care.

I brought my HP desktop in 5 years ago on 6/04/14. I want you to know 5 years later, it's STILL…read moreworking just fine. When I bought it originally, there were problems with the OS. I bought it in and explained the issues. Three days later, they called me and said it was ready to pick up. When I brought it home, it worked like a gem. I can honestly say I've had no issues since that time. The work they did was amazing and they even threw in a free mouse at the time because they were worried the one sent to me by the manufacturer was adding to some problems. As proof of what I'm sharing, here's the service sticker atop my computer. Note the date. Simply put, they are miracle workers. Yeah, you may have to wait a few days but it's well worth it!!!

Excellent and speedy service! They fixed my computer in a day! There's no one I trust more with my…read morecomputer repairs! I definitely recommend Comset Computers!

Service/sales paid for antiquated monitor!..Second try on this and I was an old client@read more

Fixed my computer quickly and for a very fair price. Very knowledgeable and helpful!…read more It's never good to have a broken computer, but it was great to find a local business to make it painless.

Best service in the area..5 stars with great value. He even came in on an off hour to fix my…read morecomputer, A genius bar on Waukegan Rd in Glenview across from the fire station. I would go back again in a heartbeat.

David is the on-call IT consultant for the company I work for, and he's consistently…read morereliable--whether it's resolving simple issues (like getting our printer up and running) or tackling more complex technical problems. He's always solution-oriented and quick to respond. His work is thorough and thoughtful. Not only does he identify and fix existing issues, but he also implements streamlined systems that improve the overall organization of our office. Highly recommended!

Having used David as our IT consultant for over 10 years, we cannot imagine any other person with…read moresuch accessible follow-up and attention to all other issues. David is one of the few suppliers we use who ALWAYS answers the phone. David's sense of passion and enthusiasm for his work is UNFETTERED, and he has been a true asset to our company over the past 10 years.

My laptop gave me the blue screen of death out of nowhere after having it for only 15 months. The…read moregeeksquad charges a lot to diagnose. Plus u have to get up , go to best buy, and wait in line. Called these folks up after seeing all the positive reviews and they didnt disappoint. Later the same day, Billy came over to take a look at it. He was friendly, professional, and knowledgeable. He ran a diagnostic at my place and my harddrive was fried. So he took my laptop and external hd to try to get the data from it. Unfortunately, it was fried pretty badly, but they work with another company that specializes in data recovery. I had my important data backed up already, so i decided to get a new computer all together bc i compromised on the original one that fried out. Figured i would just get the one i really wanted. They recycled the old computer and returned my external hd the same day i made the decision. Throughout the process, i was completely informed of their progress via email. If i wanted to replace my hd and recover windows, i wouldve gladly given them my business. I ended up paying only for the diagnosis I would wholeheartedly recommend these folks to anyone with computer issues, both to diagnose and fix

1. I love that they have support specialists come to you, whether its work or home. It was so…read moreconvenient for me to be able to coordinate with my schedule. 2. They really try their best to help you. While it was a bit tough to correspond just over email (they would be unresponsive at times until I followed up), I feel like that might have been solved if I just called. But when Billy came, he was very helpful, friendly, and proactive. 3. Affordable. While ultimately, my laptop had an issue that was not-so-simply fixable, if I had gotten it fixed, it would have been much more affordable than I expected. I was happy with the price. All in all, I would say that this seems like a solid place. The next time I have any technical issues or problems with my computer, I will definitely be using SolveMyPC!! :)

First time I entered, the guy was so nice and very professional. He helped me right a way and he…read moremade me feel comfortable on my concern. He also gave advices on what is the best computer for my profession. He also helped me fixed my other laptop gave some good freebies too. Service was fast, reliable, trustworthy and I will recommend and vouch how good and dependable the staff. Thank you and kudos!

I normally don't write reviews on here, but I felt that others should know about my experience. To…read morestart off, I should mention I am not an expert in computers & technology, but at the same time I am not a novice either. I have fixed and modded computer components & have built PC's plenty of times on my own. First time I went here, I went to get my 15" Macbook Pro Retina laptop screen fixed, an easy repair. I went here because I was too busy to do it myself. Sorin (lead repair tech) advised to replace my broken screen with a used screen to reduce the repair cost. I said thats sounds good and proceeded. When I got the repair back, the screen itself was dirty and the metal lid had tape and residue on it. I understand that the replacement part was a used piece, but he couldn't spend 5 minutes wiping it down and making it look presentable? This was a $500+ repair. At the end of the day, it isn't a big deal, but the reason I mention this is because it is relevant for my next experience with him and this business. My $7500 custom build PC that I had built, suddenly no longer could boot up, POST or enter BIOS. Sorin offered a diagnostics test for $80. I agreed as I needed to confirm which of my parts was malfunctioning so that I could process a warranty claim with the brand. On the phone, I had asked him if I should bring manuals - he said no. I bring in my PC and I tell him I will be right back as I left my power cable for the PSU in my car. He admentently says I don't need to bring it in (without even looking at my PC). Okay fine...I'm not going to argue with a "professional". I also asked if he would like to be provided a list of the parts in my PC to help him troubleshoot more efficiently. He said nope, no need. I drive back home. Next day, I get a call from him and he tells me that he did not realize my PSU (Corsair AX1600i) has a different plug and that he requires me to bring in my power cable. Great. Now I have to drive all the way back to the store when this could have been avoided if he took 30 seconds to look at my PSU when I first came in. I get a call from him later and explains the tests he ran. I should note that he said he was not fully able to test my CPU (3970x), GPU (RTX 3090), or motherboard as their shop does not have the parts needed to run a in-depth diagnostics test on higher end computer components. *This is why I originally told him if he would like a components list of my build when I first came in.* Basically I paid $80 dollars for a rudimentary diagnostic test that was not comprehensive at all in my opinion, as the CPU, GPU, and motherboard are the most important components of a computer. Fine, I guess this is the best I can get for an $80 dollar diagnostic test. I promptly ask him to put my PC back together so that I can pick it up. When I arrive at the store, he hands me my PC back and he said was not able to get the front facing fan on the CPU cooler mounted properly onto the heatsink. Um...okay...your business is called "PRO - Technology Professionals", but you can't even mount a basic CPU cooler onto the motherboard? I also noticed when he put back my GPU, he did not plug back in the power cables for it. And he also reseated my memory sticks incorrectly (pic included).He clearly put no effort in putting my PC back together. Do you not take pride in your work? Completely sloppy. This kind of leaves a sour taste in my mouth, but again, not a big deal to me, so I bring it back home. When I get back home to inspect my PC closer, I noticed the reason he could not mount the front facing fan on the CPU cooler is because it was the incorrect fan. My CPU cooler (be QUIET! DARK ROCK PRO TR4) has 2 fans that need to be mounted onto its heatsink. I don't understand how he could have messed this up because the two fans are both different sizes and only one of them fits on the inside. Instead, it's clear he forcefully jammed the other fan into it as it is basically impossible for it slide it in otherwise. It is astonishing he did not try to look for the manual online, or bother to call me to confirm how to correctly put the CPU cooler back to together. This was not a AIO or custom loop liquid cooling system... This was a simple cooler with two fans. The only way I could pull out the fan was to break the rubber gasket on the heatsinks - thereby damaging both my fan and heatsink. I call him and address my complaints and was ultimately met with an attitude. He tells me I need to bring my computer back to the store so that he can remove the fan. I refuse as I am not going drive a third time back and told him there is no way to remove the fan without damaging the cooler. I am normally a easy to work with guy and I am usually empathic to certain situations. I didn't even ask for a full refund and was compensated a $20 dollar refund. That doesn't even begin to cover my $90 CPU cooler. To have my $7500+ dollar PC disrespected like this is completely unacceptable. Avoid this place.