My task in progress because my application is more complicated than normal. I needed an automotive…read moreremote key card. I shopped around but the most value was ordering it online from an automotive remote site. I interacted with Adam and he was able to show up on the early weekend morning. His text are professional and clear, & he included pictures. Mazda even as far back as 2005 (car was delayed as released as an 2006) used a key card. There is a chip in the card and one in the valet key. Mazda blank metal doesn't have all the slots cut into the blank either. Getting the car to go into reprogram mode didn't work because the console said I need two "keys." However there is a chip in both the medal key and card. So one transmitter set will work, or should have. He drove an hour back and forth to get the other generic key and had to modify it with a Dremel rotary tool so that the key would have tolerance to get through the tabs on the ignition. That didn't work and he is coming back next week to try again with just another chipped key. Didn't charge a trip fee for making a round trip, nor for the generic key that didn't work. I will spread the word within the MazdaSpeed group so they can get help if the elect to get the Mazda key card instead of generic. At least have one original card and one generic real key. At this point I elected to tow it to Mazda DG for them to try with my key. Because if I buy theirs, its considered an "installed electronic part," and they won't accept returns. Too risky for $400. If they can do it I just pay for 1/2 hour of programming. Worst case I have to buy their key, mine is also OEM (not eBay/Amazon). His company slogan should be either 'The Locksmith from Lockport,' or 'The Lockport Locksmith.'

If you need anything with keys or locks to be fixed, look no further! After having gone to TWO…read moredifferent ace hardwares to make copies of a house key (unsuccessfully!! They didn't work and I spent HOURS driving back and forth to have them try again, and ultimately to return them), Mark made copies of the key quickly and they worked! and when we needed some springs in our lock fixed, Mark was responsive! He told me he would arrive in about an hour, and about ten minutes out gave me a courtesy call to let me know he was close by. He not only fixed the lock, he also tightened up the screws and the screen door (that would slam shut previously). Mark was courteous, kind, professional and knowledgeable throughout the whole experience. Definitely going with Mark again anytime we have any key/lock needs! Thank you!

Phenomenal company! I needed a few keys copied and it was completed in literally a minute. Super…read morefriendly staff as well! This is the place to go regarding key copies, locks, etc. Thanks guys!

Everything went well in working with Action Lock & Key. I called asking for someone to come out to…read moremy home to rekey the locks of my outside doors. Stephanie showed up early and she worked quickly and efficiently. She left me with the four copies of my new house keys as I requested. The price for the work they did was fair. I would work with this company again in the future.

This guy is a thief! Gave him a deposit on two safes and he won't return our calls, texts, or…read moreemails...Do not trust this company!

I can't say enough nice things. I needed a new outside lock set and I needed it to be rekeyed. Zak…read morewas efficient and helpful. I ran into an issue w installation and Nick was here quickly and solved the problem. Both were a pleasure to work with!

I had an excellent experience with Chicago Locksmith and was extremely pleased with the entire…read moreprocess and final results. Because my project involved a custom door replacement that required condo association approval, custom ordering, painting, lock placement, and installation, there were several phases involved. Throughout it all, the team remained professional, responsive, organized, and attentive to detail. Walter, the locksmith technician who handled the project from beginning to end, did an outstanding job. His workmanship, professionalism, and attention to detail truly stood out, and the finished result exceeded my expectations. Chicago Locksmith is lucky to have someone such as Walter that is extremely skilled, professional and pleasant to deal with. I also want to recognize the Chicago Locksmith office staff for their excellent customer service and communication throughout the process. Everyone was courteous, helpful, and a pleasure to work with. Overall, I highly recommend Chicago Locksmith for their professionalism, quality work, and outstanding service.

We were having trouble with the lock on our front door and I called Chicago Locksmith. They were…read moreable to make an appt for the following day. Noah was amazing! Came, assessed the issue and instead of selling me a new lock which I thought we would need, he was able to rekey the lock at a more modest charge. He even shaved the lock entrance a bit so it would fit better given it's age.

Store front sign says "OPEN" and store entrance is open and very rude employee says we're closed…read moreand to leave

I am updating my review, as I received a phone call from this company apologizing and informing me…read morethat they no longer work with the third party company that was handling their nighttime calls since discovering they were overcharging customers. I appreciated the apology and partial refund. The service was fast and got the job done. Hopefully the cost won't be an issue anymore.

This is what I call excellent customer service. I called them to fix the lock to my garage door…read morebecause I broke the key while opening. I was quoted $75 for the job. Pretty reasonable, considering how much it costs to unlock a door. The locksmith came to my house in 30 minutes. Is that fast or what? It took him all but 3 minutes to fix the door. The best part was when he quoted $60 as the final price instead of the original quote. Wow...I have never seen anyone reduce their quote. I happily wrote a check for $60. I will gladly call them anytime I need their service.

Highly recommend!! We moved in to a new house and wanted the locks replaced and Frank was prompt,…read moreclear and thorough communication on what we needed and for scheduling and arrived promptly and got the job done quick! Super friendly and happy we chose frank to service our new home with care and expertise! Thank you!

I highly recommend this company. I had an emergency at my home. Frank came out immediately and…read moretook care of the problem. Very professional service. I will use this company again the next time I have a need for a locksmith.