Special ordered a key for our vehicle after one in stock would not work. Coolant did not show or…read morecall on day of appointment and has gone silent, currently on third week with no contact from the company. Filed a claim with the credit card company and will be filing a police report.

Not helpful in their response if they do respond. Asked a question if they can make a copy of a…read morestorefront key and didn't say yes or no. I asked again and hasnt responded.

If you need anything with keys or locks to be fixed, look no further! After having gone to TWO…read moredifferent ace hardwares to make copies of a house key (unsuccessfully!! They didn't work and I spent HOURS driving back and forth to have them try again, and ultimately to return them), Mark made copies of the key quickly and they worked! and when we needed some springs in our lock fixed, Mark was responsive! He told me he would arrive in about an hour, and about ten minutes out gave me a courtesy call to let me know he was close by. He not only fixed the lock, he also tightened up the screws and the screen door (that would slam shut previously). Mark was courteous, kind, professional and knowledgeable throughout the whole experience. Definitely going with Mark again anytime we have any key/lock needs! Thank you!

Mark was able to remove a combination trigger lock from my handgun. One of the three combination…read morewheels was broken, but he was able to do a work around to remove it. After spending more than half an hour working to rectify the situation he wouldn't accept money. He was extremely polite and professional. I would highly recommend Windy City Lock and Safe for any and all services.

Everything went well in working with Action Lock & Key. I called asking for someone to come out to…read moremy home to rekey the locks of my outside doors. Stephanie showed up early and she worked quickly and efficiently. She left me with the four copies of my new house keys as I requested. The price for the work they did was fair. I would work with this company again in the future.

100% We had a big, stupid problem with a doorknob. We called Action L&K. Mike was dispatched, and…read morecame over immediately when done with an appointment he was on already. Could NOT have been nicer. Very, very competent and efficient. Fixed the problem quickly and perfectly. Could NOT recommend Action and Mike more highly.

I had an excellent experience with Chicago Locksmith and was extremely pleased with the entire…read moreprocess and final results. Because my project involved a custom door replacement that required condo association approval, custom ordering, painting, lock placement, and installation, there were several phases involved. Throughout it all, the team remained professional, responsive, organized, and attentive to detail. Walter, the locksmith technician who handled the project from beginning to end, did an outstanding job. His workmanship, professionalism, and attention to detail truly stood out, and the finished result exceeded my expectations. Chicago Locksmith is lucky to have someone such as Walter that is extremely skilled, professional and pleasant to deal with. I also want to recognize the Chicago Locksmith office staff for their excellent customer service and communication throughout the process. Everyone was courteous, helpful, and a pleasure to work with. Overall, I highly recommend Chicago Locksmith for their professionalism, quality work, and outstanding service.

I needed a locksmith to replace a mailbox lock at an apartment building I own and called this…read moreplace. Everything went smoothly from the time I called. The technician that helped me was Keith and communicated well with me before he met me at the jobsite, he was really nice and helpful as well. He was punctual and did his job well.

We were having trouble with the lock on our front door and I called Chicago Locksmith. They were…read moreable to make an appt for the following day. Noah was amazing! Came, assessed the issue and instead of selling me a new lock which I thought we would need, he was able to rekey the lock at a more modest charge. He even shaved the lock entrance a bit so it would fit better given it's age.

Great customer service. Easy to schedule service. Good prices as well. Very happyread more

I am updating my review, as I received a phone call from this company apologizing and informing me…read morethat they no longer work with the third party company that was handling their nighttime calls since discovering they were overcharging customers. I appreciated the apology and partial refund. The service was fast and got the job done. Hopefully the cost won't be an issue anymore.

Gave me the best price for two key fobs. He was prompt and quick. Hopefully I never have to use his…read moreservices again but if I ever do I'd definitely call him back.

Highly recommend!! We moved in to a new house and wanted the locks replaced and Frank was prompt,…read moreclear and thorough communication on what we needed and for scheduling and arrived promptly and got the job done quick! Super friendly and happy we chose frank to service our new home with care and expertise! Thank you!

I highly recommend this company. I had an emergency at my home. Frank came out immediately and…read moretook care of the problem. Very professional service. I will use this company again the next time I have a need for a locksmith.

I was referred here by my guy. called about a replacement key fob. The price was half of what…read moredealership charge!! I was told they are mobile and can come to you. That's a great option when you don't have a lot of time during the day. I decided not to replace my key gob since it still works but I recommend them based on my phone conversation.

This is the most expensive locksmith in Chicago. $200 for a 10 minute job. We hire locksmiths…read moreregularly for our business and this is obsurd. Tried reaching out the next day to make payment, and they were aggressive and rude, telling us that we "avoided them for 2 days." What a clown show.