I really appreciate the professionalism and understanding that was extended by these guys…read more I had to change the-not the locks-the whatever you call them in my parents home and I called Ace Hardware for a recommendation. They sent me to DuPage Security System and I felt like I was in excellent hands. Anyone who pets my dog gets extra stars. Thank you!

This place is awesome! They have helped me twice when my car key got stuck in the ignition and…read morewouldn't turn. They replaced the ignition cylinder. I had to use another company in between my two times and was very dissatisfied and that experience made me realize how much better Dupage Security Solutions is. Dupage Security Solutions technicians are responsive, timely, affordable, professional, thorough, patient, and they explain everything step by step, tell you your options, and get your permission before moving forward on another step. I called this most recent technician "my hero" and he humbly smiled and went on his way. :) They aren't 24 hours (that's why I had to try another company- next time I will wait!) so keep that in mind. They do many other things- check them out at www.dupagesecuritysolutions.com.

Special ordered a key for our vehicle after one in stock would not work. Coolant did not show or…read morecall on day of appointment and has gone silent, currently on third week with no contact from the company. Filed a claim with the credit card company and will be filing a police report.

Not helpful in their response if they do respond. Asked a question if they can make a copy of a…read morestorefront key and didn't say yes or no. I asked again and hasnt responded.

I had an excellent experience with Chicago Locksmith and was extremely pleased with the entire…read moreprocess and final results. Because my project involved a custom door replacement that required condo association approval, custom ordering, painting, lock placement, and installation, there were several phases involved. Throughout it all, the team remained professional, responsive, organized, and attentive to detail. Walter, the locksmith technician who handled the project from beginning to end, did an outstanding job. His workmanship, professionalism, and attention to detail truly stood out, and the finished result exceeded my expectations. Chicago Locksmith is lucky to have someone such as Walter that is extremely skilled, professional and pleasant to deal with. I also want to recognize the Chicago Locksmith office staff for their excellent customer service and communication throughout the process. Everyone was courteous, helpful, and a pleasure to work with. Overall, I highly recommend Chicago Locksmith for their professionalism, quality work, and outstanding service.

I needed a locksmith to replace a mailbox lock at an apartment building I own and called this…read moreplace. Everything went smoothly from the time I called. The technician that helped me was Keith and communicated well with me before he met me at the jobsite, he was really nice and helpful as well. He was punctual and did his job well.

Thank you Mel and Jeff! My sister's two remotes for her…read moreHonda 2009 CRV were held together with duck tape and a prayer, wobbling terribly when put into the ignition. Mel and Jeff fixed the remotes at a very reasonable price and saved us from a call to roadside assistance.

I was locked out of my house and the response time was incredibly fast. The cost of service was…read morealso very reasonable.

We were having a sticky issue with the locks on our front and back doors. I should mention that…read morethe locks are 30 years old and we were terribly afraid they'd have to be replaced (would have been quite expensive to do so). But thankfully Mark from Active came out within an hour. He refitted some needed parts, cleaned the locks and pronounced, "These should be good for at least another 25 years!". LOL. We hope so! Mark was nice and knowledgeable! Would call this company again in a heartbeat!

I needed a second key fob for my newly purchased used genesis. Genesis dealer wanted $900 to…read morepurchase the key fob program it and cut the spare key. I bought the key fob a car and truck remote for $104 in Dale had Active Lock And Key programmed it and cut the key for $240. It turns out my car was locked to prevent a new key fob from being made because it was a previously leased car. Dale Figured out how to unlock it. And created a new key fob that works perfectly. Also showed me how to get into my car or should the battery on the key fob died which was useful information. I am extremely happy that I found him.

I have recently taken over a IT role at a company where Platinum CCTV had provided assistance prior…read moreto my arrival. I ran into some technical issues with offline cameras and changes I made that I could not seem to resolve. Adding to the complexity of my multiple service requests were that remote access tools were not available due to security restrictions at my workplace. I worked with Zack and another tech for several days and they both exhibited remarkable patience, courtesy and in-depth knowledge of these systems, and various makes of cameras. They managed to help me restore service to my downed cameras and point me in the right direction on other issues, all without being able to see our network remotely. As someone who has worked in IT & Support for more than 20 years myself, I feel I know good service when I see it and this level of thoroughness and patience is memorable. On just this merit alone, I would recommend Platinum CCTV as a service provider.

I am very pleased with Platinum CCTV. Mr. Dunteman gave an impressive presentation of capabilities…read moreof 3 levels/resolutions available in security camera system. Aubrey is always helpfull when I call with a friendly upbeat manner. The installers are professional and answered all my questions. I can not say enough good things about the tech support. I am new to security cameras and they took their time to walk me through setup. They were very patient and understanding of my concerns. God bless them all. Tim Dillon

fabulous prompt professional service ! Accommodating and…read morepleasant , our keyless lock looks great !!! Len was so nice.

Solid professional locksmith with good customer service and reasonable pricing. I needed a…read moreduplicate key made for an obscure key and they were able to deliver.

Nice guy! I tried to rekey a lock myself and, of course, made a hash of it. I took my bag of parts…read moreto him and five minutes later he handed me back a working lock. He even complemented me on how far I had gotten.

My wife and I recently moved to Lake County and needed someone to help us change the locks on 10…read moredifferent doors. Each door had a different key and a few of the deadbolts were broken. We were very lucky to call Tom at Custom Lock and Safe. Tom was incredibly professional. He came to our home quickly, worked fast, completed everything we needed, and best of all, he was very reasonably priced! After completing all work, Tom walked us through usage of all the locks, told us how to lubricate some of the custom mechanisms, and gave us a few tips on ways to ensure our home is secure and safe. Thank you Tom!

Highly recommend!! We moved in to a new house and wanted the locks replaced and Frank was prompt,…read moreclear and thorough communication on what we needed and for scheduling and arrived promptly and got the job done quick! Super friendly and happy we chose frank to service our new home with care and expertise! Thank you!

I highly recommend this company. I had an emergency at my home. Frank came out immediately and…read moretook care of the problem. Very professional service. I will use this company again the next time I have a need for a locksmith.