This TP Tea is located in a shopping center that's sort of on the outskirts of the more busier areas around Stoneridge in all directions. It's very much on a stretch of road that has quite a bit of traffic flowing through there at all times but most people who are coming here specifically for something wouldn't even give it a second thought. It is just a shopping center right before the Philz Coffee behind it down the road in this direction, so if you're at Philz, you've gone too far.
Again, nestled in a somewhat quieter shopping center, albeit, filled with various eating options of its own, so certainly a few things in here that might be of interest to others.
This TP Tea is similar to the other locations in which the main ordering system is directly through the kiosk that's to the right wall, while the waiting area is to the left side and perhaps outside for those who prefer outdoorsey wait.
They appear to be staffed pretty well, as there were several people working the front area mixing drinks and so-on.
Service here was mediocre at best. When we came in, nobody even greeted us, they just sort of stared for a second then went back to making their drinks, but I guess it's fine since all the ordering is done directly through the kiosks, and their menu are displayed on the monitors above the counter. Most of the counter space is just for drink orders, so this is just the employees main objectives most likely. When we came in they were already pretty busy too, with 4-5 people/groups ahead of us.
We went out to walk around the area since the aforementioned 4-5 orders ahead of us anyways, so took a nice stroll to check out the shopping center and the next door one as well it's connected to that's slightly more different than this more eating spot center. It's a nice quiet area outside of the one BBQ joint we passed by since there was a game going on.
All-in-all, the walk took about 9 minutes to go around and then back at the store. Once we got there though, it seems that our drinks still weren't quite ready, but everybody else ahead were gone so they did at least get through the queue before us. Waited about another minute before our drinks were finally ready. They didn't really say anything when we went to get the drinks, just stared at us, we looked at the receipt ourselves and took the drinks and left. Just a very odd service experience.
However, the drinks we got were just fine and as good as any of the other TP Teas I've been to here, though, nice to know this one is here in our part of the East Bay since they're mostly in the South Bay and then certain parts of South SF teetering on Milbrae areas.
Overall, a straight forward experience at this TP Tea, albeit, perhaps a bit slower, and service, well, who am I kidding, what service? The drinks were made well and tasted good, all that really matters in the end as the wait wasn't terrible at least. read more