Got a quote which was great and went in the same day it took 30min for a replacement battery on a…read moreiPhone! Thanks for the quick friendly service! Highly recommend this place!

Amazing experience they cleaned my charging port that was giving me so much issues in less than 30…read moreminutes and put a screen protector on my phone. Great prices and the man(didn't get his name) was really nice. Affordable prices as well

I had a great experience , my iPhone 14+ screen was cracked bad. Fixed in less than an hour. Great…read moreservice. Great prices.

Fixed my iPad with no problems and offered and affordable price…read more I recommend them :)

Great staff very knowledgeable. They went over and beyond what i have ever experienced at a cell…read morephone store. They made us feel like family. They were Quick efficient with tume. Finished the process ine about 20 minutes and I got 4 lines for $100.

From the owner: Experience wireless freedom, premium perks, affordable plans, and no long-term contracts at Total…read moreWireless in Azusa, CA. With budget-friendly Multiline plans, you can add a 4th line at no additional cost. Covered by the Verizon network, we help you find the right fit for your lifestyle. Stop by today and explore our wide selection of the latest devices and accessories. You can even keep your own phone and number. At Total Wireless, we're totally with you.

I went in today to purchase an updated sim card for a new phone after speaking with a Boost…read morerepresentative on the phone who explained what I needed in order to activate. The employee on the phone said it would be $9.99 and they could activate it in-store or I could call/go online to do it myself. The woman working in the Azusa store today told me it would be $60 total for the sim card and activation fee. After pushing back a bit since I was just told a much different price she said she doesn't have many sim cards and she needs them for the phones she sells in stores. However, she repeated that if I wanted to pay $60 she could sell me one. I decided to go down the street to the Boost in Covina on Arrow and they had the sim cards for $9.99 and activated my phone for free as company policy states. Seems a bit shady to try to upcharge so much when the sim card only costs $9.99 and activation is free. Not fair to try to rip off the community.

Not helpful at all. My dad is a senior and isn't very internet savvy, so he went in to try to seek…read moreassistance in updating his card number on his boost mobile account. The woman working there told him rudely, "That's your problem." She told him to call the customer service number and figure it out himself. While calling customer service who kept him on hold for over 20 minutes, he then was able to get it taken care of over the phone with absolutely no help from the sales lady. He needed to use the restroom and asked her if they had one available. She rudely answered "No" even though there were men's and women's restrooms right behind her. My dad is a very nice man, but this woman profiled him based on his appearance. If you want someone to assist you who will treat you with courtesy and respect, don't come here. My dad normally goes to the other Boost location on Arrow Hwy and Azusa where the guy working there is kind and helpful, but he was unfortunately on lunch and this was the next closest one. Go to that Boost location. Don't come here.

I would like to thank Ruben for his amazing help. I was so…read morefrustrated with my phone that I was having issues with this morning. Ruben made some suggestions, unfortunately what I needed was not available at the store or I should say not in my price range, but he offered to help me even after I purchased what I needed elsewhere. I did go back after a few hours to ask him a few questions and he took care of all my questions. Thank you soo much!!!!

Hours are inaccurate according to Apple Maps it says Monday-Friday hours are 10am-7pm.Well when I…read morecame here today Wensday June 10 at 430 pm they were closed lights off.Anyways thanks for the wasted time and hopefully you guys actually put the right hours next time.

Staff here are very rude. Don't like coming here I try my best to stay away from the store or pay…read moreonline

Really wish I could give this store 0 stars. I came in…read moreafter breaking my phone. Needed something fast and affordable. We'll I got neither, I got swindled into a phone with a line and an extra line as well with no possible return. While purchasing I asked if I could return my phone and service if it wasn't to my liking. I was told %100 yes no questions asked. After a few days with phone I disliked it very much and went to return, we'll guess what there's no such thing as returning a plan at metro. They told me it clearly states that on the receipt. Which I got after already paying. I was lied to and staff did nothing to make me feel like they didn't just rob me. Don't come here go somewhere else.

Had an amazing experience at this Boost Mobile store! Tony was incredibly helpful, friendly, and…read moregot my phone set up in no time. I got a good deal on a IPhone 17e. Great deal if your planning to switch services and port an existing number to boost mobile. Highly recommend asking for them if you visit!

Stop by and visit, Martin is a great help. Good selection on phones and plans to choose from!read more

I had a great experience at AT&T today thanks to Derek. He was extremely helpful, patient, and…read moreknowledgeable. He took the time to answer all my questions and made sure everything was set up perfectly. Customer service like this really makes a difference. Highly recommend asking for Derek if you visit!. Thanks Derek

Came to get some phones and it's closed. Says it's open lights are on but door is locked with no…read moreemployees in sight.

Yaz in store helped me with an issue I couldn't resolve over the phone for over a month. Testament…read moreto brick and mortar stores with person to person interactions. Thank you Yaz

We had a very bad experience at the Verizon Store in Glendora…read more The manager was very rude and dismissive, he said just go online and handle it there. All employees are busy. I wasn't asking for anyone to drop wha they were doing and come help us. The reason we went in is because we were having trouble with their customer service. They told us we needed to go back to the store where we purchased the phone to solve the issue. It was just frustrating because we were getting the run around from everyone. Thankfully we were able to finally handle it online after several tries. I can see why their rating is so low. This is the closest Verizon store to me, but I'll be going elsewhere from now on. I'd recommend you do the same.