My daughter and I came in to purchase a high school graduation gift--a new iPhone 17 Pro…read more The store was very busy, but I could see that the employees were working as quickly as possible while providing great service to each customer. When my name was finally called (after waiting for 15-20 minutes), the Spectrum Representative, Carlos, assisted me with my purchase. Carlos, whom I have dealt with on numerous visits here, was super friendly, very knowledgeable, and professional. Carlos always provides GREAT customer service, and I truly appreciate his dedication to assuring that other customers and I leave the store happy with whatever they were here to do. Be it with cable or internet service, the purchase, or issues with cell phones and/or equipment returns, Carlos and all the other employees will always do their absolute best. The store is always clean and well-organized, with displays of a few of their products. Thank you for another positive shopping experience.

I came to this store to trade in my modem. Our internet had been acting up and dreaded coming in…read more The store was very busy yet was called only a few minutes after signing onto the kiosk. I had the pleasure of Alan Hernandez assisting me. He instantly connected with me and was so friendly, patient and knowlegable. I bought the wrong box (my router) in and was pretty embarrassed. Alan still sent me out with a new modem (yes, I promise to bring the old one back) with detailed instructions on installation. He pretty much sold me on switching my cellular service from AT&T to Spectrum. I am so grateful for people like Alan who can make such a difference! Keep up the great work =] On another note, our internet has worked flawlessly a week after installing the new modem. I'm very happy with the outcome. Thank you so much!

Search around for about two months trying to find a decent company for a camera system for our…read morehouse. Finally decided to go with SuperMatrix. Their pricing was actually better than the rest. Working with Robin was a great experience very knowledgeable and very detailed. They showed up on time. And the crew was excellent. Very happy with this company and the crew. Thank you.

I was looking for 2 cameras to replace the ones that went out. My cameras use old connections and I…read morechecked several places. Super Matrix was able to find what I needed and they worked great. Their customer service was very good.

for the most part ive really enjoyed having them. granted,…read morei believe they treat their new customers much better than their long time customers (including those transitioned from verizon). ive been a customer for almost a year and ive had to call customer service and get in touch with high level support for a few issues. last year around christmas i was having a lot of issues with line quality and packet loss. after some back and forth i was assured that the congestion would be alleviated with the updating of their lines so it will never happen again. hasn't happened since. i believe them too since they've just now started offering upwards of 2Gbit/s! that definitely requires updates across the hubs, lines, and ONT. overall, the times that ive contacted customer support have been helpful and i do believe they work very hard to solve issues. otherwise the service is reliable for the most part, and i enjoy the fiber speeds! ive noticed now, however, that new customers get a mesh wifi set up :P. much better offers than when i signed up.

Well.. I've been waiting for a phone call since January to fix my phone.. that's still not working…read moreand you are still sending me a bill. Do better The fact I have to pick one star.. blows my mind

Did a walk-in to drop off equipment. A staff me never asked me to check in on the screen. Didn't…read morehave to wait too long, probably less than five minutes. Return was super easy since they already have my information from checking in. Very clean, big, and spacious inside. I was also able to use the kiosk to make a payment. They allow credit card, debit card, and even cash. Easy and hassle free.

The store I had no issue but the over the phone customer service is the worse ever I have…read moreencountered I called in about an issue with equipment and my bill I explained I have been thinking about going to frontier because I have been without internet for almost a week I thought my new equipment was being shipped He was no go to the store they have it there and they close at 10 you should make there in time I'm like wow nothing about let's look at your bill or I'm sorry about the mix up let's see what we can do I would not recommend spectrum to anyone Now I went to store in West Covina mall The associate helped me and I explained I was only there to replace my existing equipment wifi and modem He said the only way was to upgrade my devices and he tried to add a sim I explained to him I didn't need a sim and I already have a great plan with T-Mobile He said that's the only way. Bottom line I left with the same old crappy devices that don't work and I have intermittent Internet My goal to leave spectrum after 20 years Do not go to spectrum

Fusion Networking and Tech did a fantastic job on our Cat 6 cabling project. The installation was…read moreclean, well-organized, and clearly done with attention to detail. Everything was labeled and set up in a way that makes ongoing use and maintenance easy. Their pricing was fair and straightforward. On top of that, they were great to work with as they were very responsive, professional, and flexible with scheduling. Overall, we had a very smooth experience from start to finish. We'd highly recommend Fusion for anyone needing reliable, high-quality network cabling.

They were pretty quick from contacting them to them showing up. They went above and beyond and…read morereplaced all the telco lines to fix the issue.

We had a very bad experience at the Verizon Store in Glendora…read more The manager was very rude and dismissive, he said just go online and handle it there. All employees are busy. I wasn't asking for anyone to drop wha they were doing and come help us. The reason we went in is because we were having trouble with their customer service. They told us we needed to go back to the store where we purchased the phone to solve the issue. It was just frustrating because we were getting the run around from everyone. Thankfully we were able to finally handle it online after several tries. I can see why their rating is so low. This is the closest Verizon store to me, but I'll be going elsewhere from now on. I'd recommend you do the same.

The absolute worst service. If I could give zero stars, I would. We wanted to move one Verizon…read morenumber from one business account to another. It took the rep three days to do so. A total span of 15 hours in the store. During those three days, my phone was in limbo with no service which cut into work and personal usage. Then suddenly, they say, "Oh, we couldn't get the line over and the number is now on a personal account that's $75/month." Not what we asked for, and what do you mean you can't move a simple line over? Any time we asked for assistance or an update, the genius at the store could only say, "I don't know, we can't do anything. I'm not sure what to do. You have to call customer service." Stupid, ridiculous. Meanwhile, the other 4 reps there are talking about their boyfriends or what they ate last night.

If you want a printing company that actually stands behind their work, look no further. I had a…read morevision for a custom project that other shops turned down, but the manager here, Alvin , figured out a way to make it happen within my budget. Their leadership clearly reflects in the rest of the staff--everyone was helpful and the turnaround was lightning-fast. 10/10 service!

Used yelp's mass inquiry function to find same day local notary services. Alan responded quickly…read morewith availability and price per signature. Went to the office and had 4 documents notarized in about a half hour. No frills, just very straight forward and polite service. Thanks!