Best experience I've ever had with a cell phone sales location. Switched 2 personal, 2 business, 2…read moredata tablets AND home WiFi into an awesome bundle family plan than was cheaper paying 3 separate bills before. Bobby is the nicest!

I have been a Verizon customer for over 20 years, and my experience at the Verizon location on…read moreChapman Avenue in Orange was incredibly disappointing. I purchased my new iPhone 17 from Christopher at this location on July 3, 2026. During the first week, I noticed that the phone was getting extremely hot. Because it was brand new and otherwise working well, I unfortunately assumed it was part of the initial setup process and did not immediately return to the store. Fast forward to Saturday, September 5. My phone suddenly would not charge, connect, or function properly. It was also becoming SO hot that while carrying it in the pocket of my scrub pants, I had to remove it several times because I was genuinely concerned it could burn me. I made an appointment at this Verizon location for after my hospital shift. I was working in South County and even left my shift early so I could make it to my 5:00 PM appointment. When I arrived, the two employees were assisting other customers, so I waited. While waiting, I repeatedly heard them telling customers, "We close at 6," making it very clear that closing time was their priority. I was finally helped around 5:30 PM. I explained everything that was happening with the phone, including the excessive heat and the fact that it was no longer charging or connecting. Christopher immediately told me that I "needed to get there before 3 PM." This made absolutely no sense considering I had made an appointment, arrived before closing, and the store was open until 6 PM. He then told me that every carrier would do the same thing--T-Mobile, AT&T, etc.--because it was a warranty issue and that I would need to go to Apple. I explained that I also have insurance coverage through Verizon. Again, I was told that "it's a process" and that I needed to have come in before 3 PM. My biggest issue is not simply that my phone malfunctioned. Electronics can have defects. My issue is the complete lack of effort, concern, and customer service I received when I came back to the store that sold me the phone. I purchased this phone from this location. I made an appointment. I rearranged my workday and left my hospital shift early to get there. I arrived while the store was still open. I explained that the device was becoming dangerously hot, and instead of someone taking the time to help me understand my options or assist me with the next step, I felt like the priority was getting me out of the store so everyone could leave at 6 PM. After more than 20 years with Verizon, this is absolutely not the level of professionalism or customer service I have come to expect. There are other Verizon locations in the area. Based on my experience here, I would HIGHLY recommend choosing another one.

They have all the best deals and the store is super clean! I…read moresaved a bunch of money a month and got hooked up with a free phone!! Definitely telling all my friends and family!

The whole experience was amazing! Hector, my service guy, was professional and got me set up with…read morecable and internet at an affordable cost plus a free phone! Thank you Hector!!! You're the best!

Needed to upgrade my laptop, and I usually take my products to Best Buy, but for whatever reason…read morethey wouldn't accept it. I called around and looked online and found OCBuyBack. I called on the phone and they were able to give me a quote on specs. I was able to price out competitors and they offered the highest quote in the area so I decided to go there. I went in, within twenty minutes they checked my equipment, followed up with the quote I received, and I was out the door. It was quick, hassle free, and I didn't have to deal with randos. If you are looking to sell old tech I would definitely tell you to come here!

Don't use them. They don't give you proper records with any information on it so you're screwed if…read moreyou ever need to reference it. Selling them my phone has just cost me $700 because they don't keep records or put pertinent information on the "trade in document". The person I've talked to on the phone has also been the most unhelpful human I've ever interacted with. 0 stars.

Gifted an iPhone complete with a totally paid for new network operator. Great gift, right?…read more Needed to both port out then port in to retain the number I've had for way too many years to count. New network operator wasn't able to complete this process in person, in store. Recommended I visit Boost Mobil to get it done; return with a number transfer pin. Closest Boost Mobil was here. Store has a Venice Boulevard address but is actually a quick right turn from the eastbound bus lane onto a congested, really narrow residential side street mere feet prior to a massive shopping center, I believe called the Culver Center. Parking available behind Boost Mobil's business. Antonio to the rescue. No judgement, just kind, expedient, professional service. Worst part was having to provide a facial recognition selfie to prove it was indeed me. If I'd known I'd have done hair, makeup. Nah, that wouldn't have helped; old, ugly and no back lighting. HORRORS, that's really me! Breaking up is hard to do... Getting to this location? Hard to do. That selfie thing? Really hard to do. But thanks to Antonio and Boost Mobil staff on the other line, breaking up wasn't so hard to do...

I'm a return customer and definitely will continue to do business here. The young man is so kind…read moreand helpful each time I come . And he takes very good care of my mother and I . I will always stick to this location . the service is IMPECCABLE/

Three Star Janitorial is a great place to go to find all your janitorial supplies. Their staff are…read morevery friendly and very helpful. They are always stocked with the highest quality of products. If you have questions they are very informative. I been going there for years and they are responsible for my success today . They are not only very helpful but they also have spent the time to educate me and the company on different types.of jobs and what products to use . They have great specials I would definitely refer them out to all my friends and family . A special thanks to Chris and Jaime for all your help. Dan and Jen from Environmental Cleaning Organization, LLC

Nice store I buy there cleaning supplies everything good quality. Also they have a lot of equipment…read morebut I need mostly chemicals for cleaning.

Excellent customer service with utmost significance in customer satisfaction. I've recommend…read morenumerous friends to this store and they were all very satisfied with service they received. Very polite and will try his best to give you the best deal possible for your needs. I'll be recommending anyone that is in need of a phone/service and this will be my go-to store for all my phone related needs.

5 star service from an amazing employee named Michiko. I had THE most aggravating tech issues with…read moremy cell phone yesterday ~ as in I could not use ANY feature including text, calling, maps, email. Arrrgh!! So Michiko helps me by making several calls and contacting the maker of my phone. She spent nearly a half hour resolving my dilemma. Eventually she was able to actually fix my phone herself (I was unable to even turn off my cell but somehow Michiko managed to power it down and get it to function again). Michiko is a stellar employee who went beyond the call of duty to help a customer she's never before met. I will gladly support J. Mobile, Inc. after my customer service experience at this business. Thank you again, Michiko.

I was with AT&T and needed a new phone but AT&T wouldn't allow me to buy the phone outright and…read moretold me I could only pay for it monthly and that was all they could do for me. We walked over to Boost Mobile, bought the new ProMax iPhone, switched from AT&T to Boost and now I pay $25 a month vs. the $75 a month with AT&T. I'm saving $50 a month/$600 a year for excellent cellar service in PV! The customer service was also excellent!

Absolutely great customer service at this location. We are used to Verizon where the wait time is…read morelong, poor customer service and hours of having to be in store. Sherif helped us switch from Verizon to Boost mobile and he was so quick and efficient. If everything is in place, the switch would barely take 30 minutes to switch carriers to Boost. I am pretty certain this is due to Sherif's knowledge in what to do and years of experience He answered all our questions and best of all, we are saving about 60% on our monthly phone bill. I will be telling all of our family and friends to make the switch to boost and will be referring this location for sure! Make sure to go when Sherif is working.