Do not leave this phone shop without making sure your phone payment and service is complete. I paid…read moremy phone bill with AT&T here on Thursday. The female merchant didn't have changed for $100, so I left and came back with the changed. On the spot, she said that the payment was complete, but on Saturday my phone line was deactivated. When I called this store and asked about the payment, the lady hang up. I called two more times and on third call she claimed she doesn't remember. I explained that I will stop by the next day which is today and they was closed. I had to go to AT&T to reactivate my line and pay additional charges including late fees.

Excellent service, fast & good prices! My iPhone wasn't charging and I didn't know if it needed a…read morerepair, or replacement port or just a cleaning. He cleaned it and it's working good as new now! Super fast and convenient!

Update- Finally called back 5 hours our appointment time…read morewhich was at 9am. Threatened me about my "Lifetime Warranty" was void. His defective "new screen" & poor phonejack connection that he wont refund me back. What else can I say? Very poor business owner and worker. I regret giving him my address. Update- Emil has stopped responding to my calls and texts. He wouldnt try to resolve his wrong service he has done to my phone. Called my review crazy and paranoid. HE IS A SCAMMER!! I CALLED MY BANK AND BECAUSE HE USED HIS OWN PERSONAL ACCOUNT, NOT HIS BUSINESS I CANT GET A REFUND FROM ZELLE. HE IS A FRAUD! My "new" screen is defective! Still keeps turning on & off, drains my battery! Go to iFix on Western. They do a good job, fast, and cheaper. BEWARE OF EMIL! June 15: i called & texted to get my phone repair thinking they were 24 hours. June 16: Had an appointment and he came right on time. After he fixed my screen and left a few hours, I found out my phonejack doesnt work and my screen keeps turning on & off so my battery dies very quickly. So i contacted him back. June 17: I had an appointment at 3pm. Never received any calls or followup. He tried to reschedule for tomorrow morning. I said no because it shouldnt take 3-4 days to fix my phone. I dont think ill be using your services again. If you cant fix it then I want my money back. I already paid you yesterday thinking you fixed my phone. I made a 2nd appointment with you today at 3pm because you didnt install correctly. Its past 7pm now. You say you already had earlier appointments and it wasnt fair to them. Then how was this whole experience fair for me? Please refund my money back or I will be calling my bank. June 18: 3rd appointment and he didnt show up. I have called and texted.

Asked for a quote to replace the back glass of my iPhone XS Max. My phone still worked perfectly,…read morejust so cracked in the back that I was worried of getting water damage, I couldn't even take off my phone case without getting a piece of glass on my hands. Anyway!...He said he'd show up to my location and fix it for $120. Okay sure, why not. He arrived 20 mins late. Didn't tell me he would be, but it's LA, so it's okay. My phone looked brand new in less than 15 mins. He told me to make sure the phone was good; well I only unlocked the phone, open a few apps and my messages to make sure no screen damage happened, pressed the home (or sleep/wake button), paid him, and went on about my day. IF YOU GET SERVICE DONE BY HIM...MAKE SURE YOU CHECK EVERYTHING ON YOUR PHONE BEFORE HE LEAVES!!!!! It didn't dawn on me to check the buttons on the left side of my phone...so now I have a phone w volume buttons and silent mode button that don't work. I have to go to my settings whenever I need it changed. I didn't know I could do that so imagine me at work sitting at my desk w my phone notifications on loud the first couple days in an office before I figured out how to work around this! I texted him my issue, got no response. Sent it again, got a response saying he'd fix it. Well...had to send it numerous times and still never got a response back, when I did get a response it was after the timeframe he knew I wouldn't be available. After realizing he doesn't wanna fix his mistake...I figured I'd just take my loss. By then why would I want him to ever touch my phone knowing he didn't want to fix it in the first place? To mess it up some more? No thanks! Did I mention besides all that he replaced my iPhone battery w a generic one?? So now my phone has permanent notification telling me that. Didn't see that notification when he first handed me my phone back...he must have cleared it before handing it to me. I've been going to other places to get a quote...looks like they gotta remove the back screen that I paid him for to fix it...and so far everyone's told me that I gotta pay for a new backing since it will more than likely crack when they remove it.

Great and fast service. I got the computer get fixed on very…read morenext day. Reasonable price too. Thank you.

I've never been so disrespected by Apple. I called customer service to get help with an issue, and…read morethe representative I spoke with was extremely rude and unprofessional. I understand the call was being recorded, which makes the behavior even more unacceptable. I was simply asking for assistance, but instead of receiving help, I felt dismissed and poorly treated. At one point, I even found myself giving the representative advice on how to handle customer service properly, which should never be necessary. This experience was very disappointing and not what I expect from a company like Apple.

Great business!! Honest and friendly many many phone cases to choose from, and all kinds of…read moreservice. Definitely will be back!

This repair shop is horrible I've been to this phone store to fix my phone 3 times in the last…read moremonth and his price always changes from 70$ to 80$ to 90$ every time we go it's a random price, this particular time I'm very upset because my camera is scratched so it's very blurry and when I try to turn the camera it doesn't work or turn. This is the greed the bible talks about I never get a receipt or a 30 day warranty when I go to fix my phone. A few months back I walked in and his whole shop stunk like marijuana. Very unprofessional scamming and greedy I'm never going back. And I don't recommend you go either. Horrible service.

Great costumer service! They pretty much have everything you need for your phone ! && they were…read moreable to fix my broken phone screen in minutes ! Definitely do recommend this spot !

Great service! Easy products to easily solve issues with smartphone devices and laptop!read more

"During the repair process, our technicians also identified underlying motherboard‑related issues,…read morewhich can affect battery performance and certain functions such as the camera. These types of issues are separate from a screen replacement and are not always resolvable through display repair alone." "We take feedback seriously and would welcome the opportunity to review the device again and discuss possible next steps. Please feel free to contact us directly so we can look into this further." - LogiFix RESPONSE: Before the screen repair, the camera and sensors were functioning PERFECTLY. These issues began immediately after pickup. Which is why I IMMEDIATELY brought it back to your shop, TWICE. My third visit, you all specifically told me you couldn't not find the issue. Then, told me it was actually fixed and ready for pickup. But when I arrived you let me know the new issues hadn't been fixed. Also, after referring to our recorded in-person conversation, you both never actually mention to me any vague " underlying motherboard‑related issues" and you definitely don't mention any specific diagnostic results that confirm a motherboard fault rather than a display or cable issue. Which is more likely the cause of the foggy/smudgy/ hazy edges and sepia colored camera display issue that I'm now dealing with. I do hear, at the end of our interaction, you all ask me if I now plan to sell my computer. Were you all trying to buy my computer that had just left with you to be repaired after I was obviously extremely disappointed with the service? I would like to bring my computer back one last time this week in hopes that you can, at the very least, return my camera it's original quality So I can return using it for work. If that's not possible I hope you all would be open to a refund.

Jeff helped me delete stuff off my Galaxy; the phone had no storage left and wasn't letting me. I…read moretried for a long time with no luck and he figured it out right away. Thank you SO much, Jeff. You gained my trust.

Paid Over $16,000 Across Two Engagements and Still Cannot Obtain Basic Service Records…read more I initially retained XCape for managed IT services that included Remote Monitoring and Management (RMM), Endpoint Security, Help Desk support, and Virtual CTO services. Over the course of that engagement, I paid more than $6,000 for those services. According to XCape's own proposal, the engagement was supposed to include proactive monitoring, security management, technical support, infrastructure planning, and Virtual CTO services. Based on the services described, I expected documentation, reporting, recommendations, assessments, monitoring records, ticket histories, and related work product. I also repeatedly requested on-site assistance and never received an on-site technician. Despite those concerns, I continued to place trust in the company and later engaged XCape for a separate software-development project known as Project Harold, paying an additional $10,000 advance. When that project also failed, I began requesting the operational and security records relating to my systems and the services XCape represented it had been providing, including monitoring records, security records, inventories, assessments, recommendations, reports, access records, ticket histories, and related documentation. I also requested assistance identifying administrative access, credentials, repositories, monitoring systems, and other infrastructure to which XCape personnel had access. As of the date of this review, I have not received documentation sufficient to satisfy those requests. The relationship ultimately deteriorated further and resulted in litigation-hold notices, formal demands, complaints submitted to multiple consumer and regulatory agencies, and pending litigation. Technology projects can fail. My concern is different. After paying more than $16,000 across two separate engagements, I was left asking basic questions about what services had actually been performed, what records existed to support those services, and what documentation would be produced when requested. Prospective customers should insist on contemporaneous documentation, reports, recommendations, monitoring records, ticket histories, and clearly defined deliverables throughout the engagement rather than waiting until a dispute arises. Photos Included Photo 1: Support ticket requesting immediate security, access-control, preservation, and transition assistance relating to systems XCape managed. Photo 2: XCape Invoice #2416 reflecting charges paid for Remote Monitoring & Management (RMM), Endpoint Security, Help Desk Support, and Virtual CTO services. Photo 3: XCape's written proposal describing the RMM, Endpoint Security, Help Desk, and Virtual CTO services represented as being provided under the engagement.

I couldn't even find this place. Tried both numbers listed here and both were disconnected. I am…read moreassuming they are out of business. Or at the very least very adverse to getting customers.