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    Downtown Cellular

    3.4 (8 reviews)
    Closed • Closed

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    UBreakiFix

    UBreakiFix

    (253 reviews)

    Koreatown, Wilshire Center

    My iPhone screen cracked and it wouldn't charge. I drove 30 minutes to get to this location and…read morelong story short because it's been a few months. I'm trying to remember oh what happened but basically when I got there all of a sudden out of nowhere, the screen magically started working or as before, if you would touch it, nothing would happen. So the guy told me how to transfer all of my data onto my new phone and also without a cord, after about an hour and a half it all transferred and it saved my videos photos, everything. They didn't even charge me anything, but I did give him a $10 tip for helping me out. I would totally recommend this place. The service was stellar.

    I had an extremely frustrating experience with the customer service staff, particularly Mel, who…read morewas rude, argumentative, and difficult to communicate with throughout my visit. Mel and another employee did not properly diagnose my phone, yet they attempted to claim there were damages that I did not believe were present. When I questioned this, Mel argued with me and repeatedly insisted that she had explained what happened, when that was not my experience of the interaction. I was also uncomfortable with Mel repeatedly asking me to provide private information publicly. I made it clear multiple times that I wanted to protect my personal data and did not consent to discussing or providing sensitive information where others could hear it. I should not have had to repeatedly explain that I wanted my privacy respected. The entire interaction was embarrassing and unprofessional. If you work in the phone repair business, customers should be able to expect a proper diagnosis, clear communication, respect for their privacy, and basic courtesy. I am asking management to review the security camera footage from around 1:15 p.m. so they can see how this interaction was handled and evaluate the conduct of their employees for themselves. I hope management takes this complaint seriously and addresses both the customer-service and privacy concerns raised by this experience.

    SkyFix Repairs - A refreshed SKYFiX Repairs design that reflects the quality and care we put into every repair.

Diseño renovado de SKYFiX Repairs.

    SkyFix Repairs

    (22 reviews)

    Downtown

    For all the complaints people have about living downtown, I think what they often miss is just how…read moreaccessible life can become if you actually keep your eyes open. I live on the corner of 3rd and Broadway, and one day I happened to notice a small repair shop across the street called Sky Fix. Not just phones either; computers, software issues, hardware issues, all of it. It made me realize how many hours of frustration I waste trying to Google solutions, watch YouTube tutorials, or use AI to generate step-by-step fixes that somehow never actually work. In my case, my charging ports constantly get clogged with dust and dirt, and instead of simply fixing the problem I end up spending hours stressed out, fighting with cords and restarting devices. At some point you start asking yourself: how much is your time worth? One of the things I love about Sky Fix is how accessible it is. I live right across the street, but even if I didn't, there are multiple parking structures surrounding it and none of them cost more than about ten dollars max. You can park and be at the front door within seconds. It's also directly off the Broadway & 2nd Metro stop, which honestly makes it one of the most accessible tech repair stores in the city. But the real reason I'm writing this review is Eric, the owner and manager. I work in tech myself, so I know what real intelligence in that world looks like, and Eric is one of the most adept minds I've been around in a long time. But what impresses me even more is something most people probably never notice. I see how he treats the homeless people who walk in with broken phones. I see how patient he is with people who are confused, stressed, or just trying to get a dead device working so they can contact somebody safe. I've watched him help people without charging them. I've watched him treat everyone in the neighborhood with dignity regardless of what they look like or whether they can pay. That kind of humanity is rare. Everybody around here knows Eric, and after getting to know the place a little better, I'm honestly proud to support a business like this in our neighborhood. Downtown can feel chaotic sometimes, but places like Sky Fix remind me why I still love living here. I mean I will tell you this downtown gets ridiculous finding a really cool spot with people you can trust is a bigger deal than you might think I don't have a lot of of those people in my life actually so thank you Eric for being one.

    I cracked the glass on my 7th generation ipad. I called them to explain what happened. They were…read moreprofessional and courteous, explained they could fix it and the cost to do (which was not as high as some others). I dropped it off and within a few hours they had it repaired and back to working condition.

    Downtown Cellular - mobilephones - Updated September 2026

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