The worst store I have been to. My monthly bill went up by $40. The guy in the store can't figure…read moreout what is wrong and doesn't show any sense of customer care. I walked into the store debating whether I should stay with AT&T or move to TMobile (I have been with AT&T for 18+ years), this guy helped me make up my mind. I used to go to the AT&T store at Peninsula Center store where the staff showed they cared about customers' billing and wanted to make sure they kept the customers. AT&T closed the Peninsual Center store, a BIG MISTAKE.

Jordan was super nice and very helpful! I'm glad I stopped by this location! Thank you and keep…read moreworking hard.

I broke my iPhone this morning and was relieved to find Mobile Fix Center already open at 9 AM…read more Everyone else doesn't open until 10 or 11. The service was excellent. They explained the repair process thoroughly and included a warranty. My phone was fixed in under an hour, the pricing was fair and transparent, and I couldn't be happier with the experience!!! I'd highly recommend Mobile Fix Center if you need a repair. The positive reviews and early opening hours brought me here, and I'm so glad they did.​​​​​​​​​​​​​​​​ Definitely recommend and I will be returning if I break something else.

Alex is a very nice guy and he knows what he is doing when it comes to electronics. A few weeks ago…read moremy screen was fully white on the bottom half of my phone, so I took it here and it was perfect when I picked it up. Highly highly recommend!!

Sam can fix anything I have taken him. Good communication and he's always willing to go the extra…read moremile. Highly recommend Pacific Coast Tech for all of your cellphone and laptop needs!

I decided on this place to bring my iPhone for a problem. Arrived well after opening time. There's…read morea sign saying be back in an hour. Well that sucks. I don't want to sit waiting for an hour. Round trip to another place that had no parking. I didn't like the fact he took my unlocked phone where I couldn't see what he was doing. I do what I can to avoid places where others post problems with condescending attitude and such. The dude was not friendly to me at all. He solved my issue which is why 3 instead of 1 or 2 stars. If the need arises in the future, I'll find somewhere else to go.

I arrived at Verizon today to let the Store Manager know about her employee who violated code of…read moreconduct and ethic policies by adding an unauthorized line and phone to my account back in December when I visited the store to upgrade my sons phone. I came across the discrepancy this month when I received my Verizon bill text and the bill was about $78 higher than normal. I tried explaining this action to the manager who I later found out her name was Glenda, but she took up for the EE saying maybe I didn't know what I wanted when I visited. So I asked her well my son has the upgrade but why do I show an ADDITIONAL LINE ON KY ACCOUNT FOR A GALAXY THAT WE HAVE NEVER SEEN OR POSSESSED. Glenda stated she would call Verizon support to see what she could do to help, but instead she sent the EE out to me. He sat down and started telling me "yea I'm not sure about all this ya telling my manager but let me explain what I did and how I did you a favor by adding an extra line to your account". I told the employee that you did something I didn't request or authorize and it's causing me an expense for something I clearly don't have because I don't do androids. So who has the Samsung and is using the phone ending in 9799 that's all I want to know. He couldn't answer me so I told him send your manager back because I didn't ask to speak with you I was instructed by corporate support not to speak to anyone but the manager. Glenda comes back validating the employees decision because she says how he did it saves me $5-$6 a month Then she says she can't return the phone to redo the process and promotion bcus the promotion ended and I would have to deal with having the Samsung 9799 line on the account even though I don't have the phone. Which now causes me the customer to be penalized because your employee made a decision to secure commission on a sale that shouldn't have been completed on my account She goes to the back area and converses with the employee Anthony. She comes back with the Verizon corporate support rep on the line. Verizon phone rep wanted to know where and what's goin on w the Galaxy showing for phone ending w 9799. Glenda says ya know this is my first interaction with the customer I don't know what happen to that phone. The rep says is your employee there right now because I want to know where that Samsung ending in 9799 is that she brought to my attention Anthony says that he created a device to give the BYOD promo and placed the Galaxy, on my account because he created a fake ID for the Galaxy. The rep asked him why did you do that when you were supposed to upgrade and attach the promo to the existing customer line she uploaded and what you did was wrong. Anthony got upset and told the rep I didn't do anything wrong and I've got customers then walked off leaving the rep on the speaker phone with me. The rep said yes you processed this wrong and added a line to the customers account and that's an issue. So per the representative I'm not ever getting the byod promo bcus Anthony attached the deal to a fake ID Galaxy phone and number ending in 9799. So now the manager wants me to pay for 3 phone lines and take the $20 monthly discount or return my sons upgraded phone , she will also remove the Galaxy extra line and not have any discounts connected to my account any longer. She told the rep she didn't need him any longer, she would let me decide what I wanted, she got up walked to the back and never returned. At 4:54 pm we start looking around for her, she never came back she just left us sitting at the table and my son n I walked out at 5:03 pm bcus no one ever returned to resolve the unethical behavior and issue they caused my account. The managers actions are a violation of code of conduct and ethics which is a direct reflection of why her employee Anthony felt justified to do what he did on my account in December. Every organization has policies and procedures, the employees acknowledge and sign when they are hired and are held to that but with Verizon, fraud and ethics violations seem to be acceptable. I will be finding another carrier and taking my business to them and ending my relationship with Verizon due to no ethics and no policy adherence

Just ordered a new 17 pro IPhone and Verizon gave me clear instructions in email to return to this…read morestore. After driving 30 minutes, and waiting another 15, the service agent said, "I can't accept this in the store " when clearly Verizon, in writing, said take to the store. The agent was rude and dismissive and additionally, when I asked for assistance in placing the screen protector (which was also purchased at Verizon) she said, No. Don't look for customer service here. Verizon it's ALWAYS an issue with you. Losing devices, poor customer service. I do not recommend.

I always come here whenever I have problems with iPhone due to clumsiness. The guy is amazing and…read moreworks with honest and I don't feel like I'm getting scammed at all. def recommend him!' Go to him to get your technology fixed you won't regret it

Love these guys! I…read morehave been going here for a broken screen first Their prices are half or less than what apple charges And less expensive than ALL other after-market stores Johnny is the Best Technician I have seen, and He's Super-fast, and Super-cool.... Mike has all kinds of phones for sale as well as all kinds of cases,screen protectors and chargers Both Android and iPhone!!! I have sent 5 other friends there and they have taken care of all my friends EVERY TIME! Any thing Cell Phone related, GO HERE! You wont be sorry.

My dad and I came in to activate his phone we received through the mail. As we came in we were…read moreimmediately greeted and set up, the rep (although busy) gave us great service and great attention. As a matter of fact, two other reps came by when our first rep had to step away, to make sure we were doing okay and the phone was still processing the information. We were very please with the level of service, knowledge and friendliness of the staff. We had come over from another store that was understaffed, did not acknowledge us when we enter the store or place on the the wait list. Others stated they had been waiting a while. So glad we changed stores. We will definitely return to this store again, if we have any issues or need assistance.

This is the worst store we have ever visited…read more We found out it's not a corporate store so they zero interest in helping you unless they receive a commission. AT&T Corporate needs to investigate or terminate their contract. It's doing a disservice to loyal AT&T customers. Will never step foot in a non corporate store again.

extremely helpful & polite. knowledge concerning the tech issues I was having was very assuringread more

I honestly can't say enough good things about JUST TECH SOLUTIONS. My phone screen was shattered…read moreand I thought I was going to need a whole new phone. I brought it in, and they had it looking brand new in no time. From the moment I walked in, the staff was super friendly, professional, and actually cared about helping me. They explained everything clearly, gave me a reasonable price without trying to upscale me. The repair was fast, clean, and done with real attention to detail. When I got my phone back, I was shocked. The screen looked perfect -- no bubbles, no scratches, no lag -- it felt like I just bought it straight from the store. Touch sensitivity is flawless and everything works perfectly.

Very happy with the service & results. Have an android s21, accidentally cracked the screen & it…read morewas deep. A bright light under the crack would stay on when being charged. Called the store & they let me know they were expecting the part in within 1-2 days. I brought it in Monday night (parts expected Tuesday) & they called me so I picked up the phone by end of day Tuesday! They are fast & efficient. Would definitely recommend for your repair needs. They also fix computers, gaming consoles, etc

Man this place is a God send. Fast! Friendly! And just flat out great at what they do. They were…read moreswamped with work and Jason still had me bring my IPhone 13 PM in. It was totally shattered on the back and he fixed it in a few days. It's seriously like new. I love this place and will definitely recommend.

Unbelievable!…read more Unbelievable horrible customer service. You can't get a hold of the stores in the main corporate office. Can't find those stores for you. I don't recommend this company to use.

I called the store as our internet router has been acting up. Can't remember his name, but the…read moreperson who answered the phone answered my question right away and told me to stop by the store. Upon arrival with our current router, I was greeted right away by the same person who helped me over the phone. I expressed my issues and my router was swapped for a newer model with no questions asked and nothing owed. I was even to able to upgrade our internet speed for LESS than what we were already paying. Win win. Get home, got the new router installed, success! Everything has been solid since. I wouldn't hesitate to go into the store if needed. Great experience customer service wise.