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AT&T Store

3.3 (84 reviews)
Open 9:00 am - 7:00 pm
Updated 1 month ago

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Review Highlights - AT&T Store

I went in with a list of needs and the agent who assisted me, Vatima was exceptional, proficient and professional throughout the process.

Mentioned in 3 reviews

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The Tech Shop - The glitching that won't disappear unless I manually reset the MacBook EVERY TIME. Battery also drains while shut off now.

The Tech Shop

3.4(10 reviews)
1.7 mi

The prices were expensive for the quality of the phone cases that I purchased. They didn't seem to…read morebe $30 to $45 cases.

Honestly, the first guy that helped me did his best but then it got shady. I had taken in my…read moreMacBook to get the LCD screen repaired because it had broken (you can see a picture attached- notice the Touch Bar still works). The employee I spoke to told me they worked with two different options, getting a general part from a tech team or getting the official part directly from Apple. I paid extra to get the Apple product. When I first got my MacBook back (1 week later), it was wrong; the screen was a completely different color than my Silver Grey, the screen was glitching, and the Apple logo was missing. I asked them to please fix the issue since it wasn't even the same color and not to mention, why was the logo missing, if it was directly from Apple. His response was "no one usually cares about that", I do. So they ended up engraving it in themselves and picking the right color. However, when I finally got it back the camera on the MacBook was awful (picture attached), the screen kept glitching incessantly and the Touch Bar no longer worked. I went back in to see if they could please fix the Touchbar issue at the very least and I kept getting the run around, "come back tomorrow", "Come back when our Mac guy is here", then suddenly I was getting the "your touch bar was already broken" argument. I decided to try one more time the following week, only to be told that the entire team had quit and it was under new ownership. I saw there was a previous customer upset about their experience on Google Reviews, and the tech shop responded that it wasn't them. I wouldn't be surprised if they're just switching out the teams to scam people. I tried to get in contact with the old and new manager, but no one has helped. I'm just telling you guys to warn you, don't go to them for anything big! P.S. I took my Macbook to Apple directly to diagnose the new errors- they confirmed the part was not one of theirs. So, there was that.

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The Tech Shop - The engraved apple (this was well done, I must admit)

The engraved apple (this was well done, I must admit)

The Tech Shop - The "ESC" can be seen in this image, along with the LCD crack. This was the day before I took it in for repair.

The "ESC" can be seen in this image, along with the LCD crack. This was the day before I took it in for repair.

The Tech Shop - This is what my web cam looks like now.

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This is what my web cam looks like now.

uBreakiFix by Asurion

uBreakiFix by Asurion

4.1(291 reviews)
1.8 mi
$$

Came back to uBreakiFix Torrance a couple months after having my phone screen replaced here, and I…read morehave to say -- the experience actually got even better the second time around. I noticed an issue with the screen and wasn't sure what to expect, but they honored their warranty without any hassle or pushback whatsoever. No charge, no runaround -- just great customer service. They got straight to work and had everything fixed in under an hour while I sat in the store, connected to their Wi-Fi, and knocked out work on my laptop like I was at a coffee shop. Honestly, the fact that they stand behind their work so confidently is what's going to keep me coming back. It's rare to find a repair shop that's both fast AND trustworthy. Highly recommend!

I needed my expensive gaming laptop repaired and was scammed before by a local repair shop that…read moregave me a faulty motherboard. This was the first time I went to uBreakiFix as a desperate last resort and they ordered a new mobo and replaced it within a couple of weeks with reasonable labor costs. However, there was poor communication the first time around and apparently the first guy thought that it would be acceptable to replace it with a GTX 2070 instead of the 2080 that it originally came with. Upon seeing a cheaper final price and promptly reading the receipt, I realized the mistake they made and asked them to order a 2080 instead, not minding how much longer it would take. They said that it would arrive in another couple of weeks and that I could just pay the $350 difference, no extra labor costs added. I was worried, but sure enough, they called me when it was ready and my $4000 laptop started up beautifully without a problem with a fresh installation of windows 11. They made it right and stayed true to their word, and I only had to pay the price difference. Thanks, uBreakiFix for not putting me through anymore headache. I will be doing business with them again in the future.

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uBreakiFix by Asurion
uBreakiFix by Asurion
uBreakiFix by Asurion

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Phone Electrik - My screen is fresh

Phone Electrik

4.7(270 reviews)
4.9 mi
$$

I went in to repair my phone's speaker. I was helped promptly by Mahmoud, who was very sweet and…read moreknowledgeable. He gave me a complimentary cleaning since I got a privacy screen, and now people can hear me speak on the phone clearly and I don't have to use earphones to take a phone call!! Honestly couldn't believe how quick they were able to fix it, I was dealing with this issue for months and thought I would need to get a new phone, so so happy it's all good now. I appreciate that they were communicative and clear both about pricing and timing. I couldn't be happier with the service I received and would return if I need another repair. I'd trust these guys with all my electronics!!

Uggh, I hate it when companies can't just answer for their mistakes, everybody does them but few…read moreacknowledge and correct. Mr. Sardor, this was definitely the store I went to and speaking of, you're on the corner of Crenshaw and Artesia. There is no "report" because one was never done or was spoken about. And this "date base" of yours is non-existent, you guys didn't even ask for my name or anything beyond my phone number to call me when my phone was ready. Please don't make me a liar here by saying you have no such name on your "data base" and that it was another store that I'm speaking of. I will say this, it's possible that you don't purposely not fix the issue so that the customer can return. So maybe you just don't fix it correctly because of lack of knowledge, idk.... but what I do know is that it wasn't fixed correctly.

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Phone Electrik
Phone Electrik
Phone Electrik - All the nice cases to choose from!!!

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All the nice cases to choose from!!!

AT&T Store - mobilephones - Updated May 2026

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