Got a quote which was great and went in the same day it took 30min for a replacement battery on a…read moreiPhone! Thanks for the quick friendly service! Highly recommend this place!

Great service and got back to me promptly. Really appreciate it and very great customer serviceread more

I contacted iTech Xpress about changing the connectors on a battery for a kids ride on toy. The…read morecompany discontinued sale of the original battery and the connector was soldered on to it so I couldn't just swap it out with a new one. My husband stopped by and they had it all taken care of right away. Pricing is very reasonable, service is fast and friendly. I highly recommend them and greatly appreciate their help in getting my kids back on the road! They were very happy to see their car back in action. If you have an electronic that needs some care make sure to reach out to them. Parking can be a little tight but there are spaces in front and there are plenty of shops in the area so you can drop off your item for repair and get a bite to eat.

ITech Xpress was amazing! We had a computer that was in the garage collecting dust since 2018. We…read morehad pictures of our puppies that we had been meaning to transfer but of course never got around to it. Long story short we were unable to start the computer and ITech Xpress was there to save the day! The cleaned the computer and was able to get it started as well as transferred the files to an external hard drive. We got our pictures back. Thank you so much!

Great staff very knowledgeable. They went over and beyond what i have ever experienced at a cell…read morephone store. They made us feel like family. They were Quick efficient with tume. Finished the process ine about 20 minutes and I got 4 lines for $100.

From the owner: Experience wireless freedom, premium perks, affordable plans, and no long-term contracts at Total…read moreWireless in Azusa, CA. With budget-friendly Multiline plans, you can add a 4th line at no additional cost. Covered by the Verizon network, we help you find the right fit for your lifestyle. Stop by today and explore our wide selection of the latest devices and accessories. You can even keep your own phone and number. At Total Wireless, we're totally with you.

Not helpful at all. My dad is a senior and isn't very internet savvy, so he went in to try to seek…read moreassistance in updating his card number on his boost mobile account. The woman working there told him rudely, "That's your problem." She told him to call the customer service number and figure it out himself. While calling customer service who kept him on hold for over 20 minutes, he then was able to get it taken care of over the phone with absolutely no help from the sales lady. He needed to use the restroom and asked her if they had one available. She rudely answered "No" even though there were men's and women's restrooms right behind her. My dad is a very nice man, but this woman profiled him based on his appearance. If you want someone to assist you who will treat you with courtesy and respect, don't come here. My dad normally goes to the other Boost location on Arrow Hwy and Azusa where the guy working there is kind and helpful, but he was unfortunately on lunch and this was the next closest one. Go to that Boost location. Don't come here.

I went in today to purchase an updated sim card for a new phone after speaking with a Boost…read morerepresentative on the phone who explained what I needed in order to activate. The employee on the phone said it would be $9.99 and they could activate it in-store or I could call/go online to do it myself. The woman working in the Azusa store today told me it would be $60 total for the sim card and activation fee. After pushing back a bit since I was just told a much different price she said she doesn't have many sim cards and she needs them for the phones she sells in stores. However, she repeated that if I wanted to pay $60 she could sell me one. I decided to go down the street to the Boost in Covina on Arrow and they had the sim cards for $9.99 and activated my phone for free as company policy states. Seems a bit shady to try to upcharge so much when the sim card only costs $9.99 and activation is free. Not fair to try to rip off the community.

I would like to thank Ruben for his amazing help. I was so…read morefrustrated with my phone that I was having issues with this morning. Ruben made some suggestions, unfortunately what I needed was not available at the store or I should say not in my price range, but he offered to help me even after I purchased what I needed elsewhere. I did go back after a few hours to ask him a few questions and he took care of all my questions. Thank you soo much!!!!

Came to this location because "corporate store" doesn't carry the IPhone16Pro, when getting here I…read moreseen a gentleman waiting outside. I thought ok, there's a guy waiting for someone, but actually they were closed for "lunch" but never came back! Said the would return by 12:30, time is now 12:50.

Really wish I could give this store 0 stars. I came in…read moreafter breaking my phone. Needed something fast and affordable. We'll I got neither, I got swindled into a phone with a line and an extra line as well with no possible return. While purchasing I asked if I could return my phone and service if it wasn't to my liking. I was told %100 yes no questions asked. After a few days with phone I disliked it very much and went to return, we'll guess what there's no such thing as returning a plan at metro. They told me it clearly states that on the receipt. Which I got after already paying. I was lied to and staff did nothing to make me feel like they didn't just rob me. Don't come here go somewhere else.

From the owner: Switch today & enjoy America's largest 5G network.read more

Stop by and visit, Martin is a great help. Good selection on phones and plans to choose from!read more

I had an issue transferring phone service from another carrier to Boost, and stopped by the Boost…read morestore in Covina (Arrow Hwy & Azusa Ave.) The service rep (going by memory, I believe reps' name was Martin) did an excellent job setting up service with Boost, which was a tricky situation for a number of reasons, knew all the work arounds to get it done, and was patient as it took a little time. Service was set up and working by the time we left the store.

We had a very bad experience at the Verizon Store in Glendora…read more The manager was very rude and dismissive, he said just go online and handle it there. All employees are busy. I wasn't asking for anyone to drop wha they were doing and come help us. The reason we went in is because we were having trouble with their customer service. They told us we needed to go back to the store where we purchased the phone to solve the issue. It was just frustrating because we were getting the run around from everyone. Thankfully we were able to finally handle it online after several tries. I can see why their rating is so low. This is the closest Verizon store to me, but I'll be going elsewhere from now on. I'd recommend you do the same.

Not so sure how I feel about this place. We were greeted immediately. We came in because I got an…read moreemail saying they can pay off of your phone if you switch over. Up to 800 per line. The sales rep did everything she is suppose to but it was still more then what we are paying at spectrum. So I said no thank you. I wish she would've broke down the price for us. Maybe I would've been more inclined to take the offer. I just don't like how we will pay more even though they would pay off our phone.

Ruben was incredibly helpful to me and my family! He helped us set up our new iPhone 17s and even…read moretook the time to walk us through everything so we knew how to use all the features. He also hooked us up with some great discounts, which we really appreciated. He stayed a little past closing to make sure everything was working perfectly -- that kind of customer service is hard to find. Thank you Ruben! We truly appreciate your patience and help.

Employees rather talk and converse rather than help, they said what I needed was out of stock when…read moreit was clearly still up on the rack when I checked, so I guess just lying to customers face is okay, Stop hiring lazy people and don't be ashamed to do your job in a professional manner !