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Azusa, CA

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AT&T Store

3.1 (18 reviews)
Closed • 10:00 am - 8:00 pm
Updated over 3 months ago

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6 years ago

Sasha was outstanding and extremely aware of customer service!!! Never pushy. Got my new phone and really happy! Thanks Sasha!!!

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Review Highlights - AT&T Store

“Just wanted to say that Derek was so awesome helping us pick the best iphone on launch day.”

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Boost Mobile

Boost Mobile

1.0(4 reviews)
1.2 mi

I went in today to purchase an updated sim card for a new phone after speaking with a Boost…read morerepresentative on the phone who explained what I needed in order to activate. The employee on the phone said it would be $9.99 and they could activate it in-store or I could call/go online to do it myself. The woman working in the Azusa store today told me it would be $60 total for the sim card and activation fee. After pushing back a bit since I was just told a much different price she said she doesn't have many sim cards and she needs them for the phones she sells in stores. However, she repeated that if I wanted to pay $60 she could sell me one. I decided to go down the street to the Boost in Covina on Arrow and they had the sim cards for $9.99 and activated my phone for free as company policy states. Seems a bit shady to try to upcharge so much when the sim card only costs $9.99 and activation is free. Not fair to try to rip off the community.

Not helpful at all. My dad is a senior and isn't very internet savvy, so he went in to try to seek…read moreassistance in updating his card number on his boost mobile account. The woman working there told him rudely, "That's your problem." She told him to call the customer service number and figure it out himself. While calling customer service who kept him on hold for over 20 minutes, he then was able to get it taken care of over the phone with absolutely no help from the sales lady. He needed to use the restroom and asked her if they had one available. She rudely answered "No" even though there were men's and women's restrooms right behind her. My dad is a very nice man, but this woman profiled him based on his appearance. If you want someone to assist you who will treat you with courtesy and respect, don't come here. My dad normally goes to the other Boost location on Arrow Hwy and Azusa where the guy working there is kind and helpful, but he was unfortunately on lunch and this was the next closest one. Go to that Boost location. Don't come here.

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AT&T Store - mobilephones - Updated November 2026

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