We had an excellent experience with Peoples Signature Flooring and would highly recommend them…read more Their pricing was very reasonable compared with the four other companies we consulted, but what impressed me most was that they didn't nickel-and-dime us for every little thing. They actually did much more than what was originally promised and made sure everything was done right. The crew, Tony and his team, was professional, respectful of our home, and cleaned up after themselves every single day, which we really appreciated during a major flooring project. A special thank you to Sam Nolley. He was extremely knowledgeable about flooring and patiently helped us sort through the different options until we found the flooring that was best for our home and our needs. There was never any pressure to choose the most expensive option. My only wish is that they did more than flooring! After this experience, I would trust this company with projects big or small. Fair pricing, knowledgeable people, excellent workmanship, and a company that delivers more than it promises. That's increasingly hard to find. Highly recommended.

I reached out to 3 companies for bids. this company called me same day. First conversation on the…read morephone was with Patrick, and he was the usual business man ready to set up an appointment so I did. Sam came out with samples, and man this fella is as good as it gets. I think me and my wife thought it was too good to be true but we went for it. End results...for the 19 years at our current home, this has been the best experience we've ever had with a contractor process. Did what they said, and their crew were like artists, and courteous as you want it to be. Most professional experience we've ever had, and the results are top notch. Can't find anything negative to say. Highly recommend

We had Hardwood Flooring Services replace the carpet in one of our rooms with hardwood floor. They…read morewere easy to work with, quickly responding to us and coming out to our house to give us a free estimate. The floors look great and I believe the price for the project was fair (after the material cost, the labor cost was better than for other projects we have had done). They also didn't try to upsell us on anything and in general, I think they are a successful company because they do good work (not because they sell you things you don't need etc.).

This company does really nice work -- I'm very pleased with the results. The craftsmanship is great…read more-- the flooring was smooth, neat, and precise. They also worked fast and left everything very clean. For reference, they ripped up old carpet and placed new hardwood in 2 bedrooms and 1 master closet. It took a little time to get the closest match but Bob was nice enough to come out twice to drop off two different floor samples. However, I was craving a bit more communication on their end. Bob is very responsive to messages which I appreciate but this was a job at an unoccupied home (belonging to my parents) with a hidden key so I did want more updates (especially with my folks constantly asking me). I did not receive notification of job start or finish. I had to reach out to get that. I didn't find out that the job was completed until the following day. I received an immediate reply to my messages which is nice but like I said, I'd have preferred more proactive communication. Not a big deal but worth mentioning. Ultimately, a pleasant experience and we're all happy with the results.

Loved the workmanship of the team. Impressed with how the floor turned out. The whole process of…read moreworking with Matt and team was smooth from the time we got estimates to completion.

Austin Hardwood Flooring was recommended by The Tile Guy. Matt came the day after I contacted him…read moreto measure and provide a quote. His price was about half of what I was quoted by another company for luxury vinyl plank installation. He was able to install my floor on the exact date I requested which avoided downtime on my kitchen renovation. The crew was friendly and efficient and did a beautiful job on the installation. Highly recommend!

Landers has a seriously wide variety of flooring options with friendly and competent staff…read more We wanted engineered hardwood with high contrast, that would fit within our budget and they worked with their vendors to provide us with multiple options that would work. We are super happy with our flooring and their installation team also did great quality work.

Great customer service, we could not be more please with our floor(s). We had them come out two…read moredifferent time, once to install tile that looks like hardwood in primary bedroom and the next to install carpet all upstairs & staircase. They did a wonderful job.

I spoke with Patrick who arranged to do a measurement and they got the correct measurements. He…read morethen gave me the options and I was able to select the most financially appropriate for my needs. Fernando was responsible for completing the installation. He was very gracious and our communication was straightforward and efficient. Fernando did a great job at ny home and sent me photos after. I am very pleased with the results and the way i was treated by Patrick and Fernando. Everyone was polite and friendly. Things went well. All it took was a conversation. I'm glad to recommend The Carpet Stop.

Clear communication on product and price. Smooth and clean installation process…read more I posted my project of replacing carpet at stairs on Yelp. Some contractors charge high price on this small job. One quoted me reasonable price after on-site inspection and measurement, but didn't respond when I agreed to move forward. Fortunately, The Carpet Stop took and finished my job without surcharge. Thank you, Ryan!

There are three things that really set millennium above our expectations…read more 1) Communication and collaboration were just outstanding. From start to finish we really felt like Stefan and his team were partners with us. They helped us select the right flooring even though it was ultimately less expensive than what we originally thought we would go with. Never did we feel like we were being up sold or pressured. 2) Delivery and quality. Stefan personally walked the job before and after everything was done. They did not ask for final payment until we were completely satisfied. Scheduling was awesome. They worked around all of our challenges and hit our target start and completion dates with precision. This was super valuable because it did not delay our move-in date. 3) Remarkable, genuine, and lasting Customer Service. This is the third thing, but probably the most important. It has been over a year since they installed our floors. We have called them back three times now for help with little things that we did not anticipate. Stefan and his team continue to provide excellent customer service even though there really isn't much money in it for them. For example, we remodeled our bathroom and needed a new transition because the elevation of our bathroom floor changed. It's like a $50 product that surely they don't make much money on. But they delivered. Go with these guys. You won't be disappointed.

I've done my due diligence with at least 4-5 vendors before settling on Millennium and I have no…read moredoubts that I made the right choice. The key decision I settled on Millennium was their in-house hardwood engineered floors....9.5 inches wide coated with polyurethane, European hardwood, and it is astoundingly beautiful. Pricing for this would have gone more than 13 to 16 dollars per sq ft at other stores if I selected a name brand. Let's just say that their pricing was far less and that you'll be hard pressed to find something of this quality at any other store in the area at this price range. Don't let the visuals in the store fool you into thinking that the wood is too wide and long. Buying hardwood flooring is like buying a tv set. It can never be big enough :) The quality of the work was also fantastic. Home depot and lowes saw the picture of my stairs and mentioned that it wasn't possible to work on because of the bottom step. There's no way to replace the bottom step and re-engineer with the new wood. The team did an amazing job overlaying the wood and reconstructing a new stair on top of my existing stair. It was absolutely unbelievable. In sum, I'm very happy about my purchase and am glad to have worked with Stephan, a very passionate, kind, and reasonable business owner who treats his customers right. I wouldn't hesitate to go with Stephan again in the future for any needs I have.

Pros: The sales reps we've worked with are friendly and nice. They seem to know their stuff about…read moretheir products, and they carry a wide range of inventory. We used them for carpet replacement, backsplash demo and install, and floor demo and wood install. The sales reps are very agreeable and are good salesmen...confident in their products/service and make lots of promises. Have a pretty quick turnaround with ordering and install. Depending on the scope of project, they send in a large crew to get in and get the job done. Cons: The quality of the job lies in whatever crew and Project Manager gets assigned to your project. The sales rep becomes a middle man of trying to give "the customer is always right" vibe (or "let's keep the customer happy") AND "got to keep the PM happy or he'll probably leave the job with his crew". Sales rep will say, "yes, we can do that, let's make it right." Then the PM comes in and says, "the slab was uneven, that's normal, nothing we can do about it." The "we can fix this portion of the job, it's easy, just need to do this..." then becomes "choose the worst couple of spots and we'll fix those" because of pushback and excuses from the crew. No quality control. I'm giving two stars because they did a good job with our carpet installs, and our Sales Reps were nice guys. Just wish our "nice guys" could have had a crew that knew what they were doing and took more pride in their work. I've talked to other customers that had other crews work on their projects, and they did not have any of the same issues as we did. And they were surprised when they saw the pictures I'm posting.

All emotions aside, here are the facts. Covid Move- My…read morefamily and I moved across the country in 2020. It was a difficult time to find services for our new home and we settled on Lonestar Carpet for all of our carpet and laminate flooring based on a handful of online reviews that looked promising. The sales rep we had told us we were getting the best of the best (price was not our biggest concern as we wanted good value and longevity) and that we would get years of good use and value from our $8k + purchase with his company. Red flags- Right away there were problems. The pad we ordered was not the pad that showed up on installation day and one of the installers told my husband that he had never installed flooring before that day. When we called, the rep told us that he had misquoted us for the wrong pad and getting the correct pad would add thousands of dollars and weeks of time to our install. We were frustrated but we made the call, we didn't have weeks to wait. We had already put off moving in to get this job scheduled After installation- The installation of the laminate flooring was shoddy and the transitions started popping up right away. We also noticed seams in our carpets within a few months. We tried to call several times and got no answer. The companies who provided the materials refused to talk to us, sending us back to our rep. We ran in circles. It is what it is- The time in our life was incredibly chaotic and we made the decision to do what we could to mitigate the issues and moved on with life. Looking back, I wish I would have had the bandwidth to push harder or drive to their corporate office to talk face to face, but things in 2020 were difficult and we let it go. 2023- time for new laminate- The problems with the laminate had gotten so bad we decided to replace it once and for all. We found another company with lifetime product and installation warranties and set the date. My husband pulled up the old flooring and the reason for all of the lifting and cupping became very obvious. There was no moisture barrier installed on the concrete sun floor, no preparation of any kind, nothing. We looked up the installation manual for the flooring (we still had a box in the garage) and found a guide from 2017 stating that a moisture barrier of at least 6mm must be installed on concrete sub floors. "We could just walk away" - We called the rep, he and his boss took two days to get back to us. When he called us with his answer it was that "the company changed its policy on moisture barriers in DEC of 2020 and since our floors were installed in August of 2020 "we could just walk away from you." He went on to say "the floors have no warranty, zip" and "we don't have to do anything to help you." When I tried to tell him I had found something from 2017 indicating that was not correct he talked over me, became agitated, and told me that his company would "go above and beyond" by filling out a claim form against the flooring manufacturer. In short, Lonestar Carpet was not going to do anything to stand behind its work or its customer. Their "above and beyond" was to fill out a claim form, which the sales rep told me repeatedly he "didn't have to do." Take aways- There are a lot of flooring companies with excellent reputations. Many of them stand behind their products and services with lifetime installation warranties representing companies who offer the same on their products. Why would you choose a company that considers it "above and beyond" to fill out a form and pass the buck to the manufacturer? Why would you choose a company who employs sales representatives who yell at and blame their customers? I feel that my family and I were taken advantage of in many ways by this company. I will not be having them fill out a claim form, or provide any other services for me and I am warning as many people who will listen to shop around. Flooring is a huge investment, it is supposed to last a long time, the company you choose will be represented in your home for years. We learned the hard way so you don't have to.

Thanks to Edgar Velasco of The Tile Guy. He did an outstanding job on time and demonstrated…read moreknowledge, skill and integrity in his work re our pool tiles. We recommend him without any hesitation.

Kevin and Amy were so helpful in helping me pick a tile out for a partial remodel. Kevin tracked…read moredown the original tile used and found out it wasn't available (although he even offered to try to find boxes of it outside the US for me!), and Amy helped me select options for the new tile. Their communication was prompt and helpful, and they even helped coordinate Austin delivery with another warehouse over the holidays. I am also so happy they referred us to Edgar and his crew, who did all the installation plus handled pick up and delivery to our home. Edgar was so fast to come out and gave a very reasonable bid for the installation work. He and his crew were flexible on timing, respectful of our home, and did a beautiful job with installation. We would absolutely recommend Edgar and hope to work with him and The Tile Guy again.