I needed storage close to the area I'm moving into and Castle Mini Storage had the best rates…read more Russell, the manager, is very helpful and knowledgeable. His customer service was fantastic and I appreciate all his help. Also, Elvin was very helpful as well. I highly recommended using this location to fulfill your storage needs, if your looking for fair priced storage in the area.

From the owner: Are you looking for secure and affordable self storage in Rockville? Castle Mini Storage is here to…read moreserve your needs! Our clean and modern facility features 24/7 access for the ultimate in convenience. Day or night, early or late, our facility is always open to our customers. State of the art surveillance cameras constantly monitor and record, keeping our storage facility as secure as possible. If you're storing bulky or heavy items, please feel free to borrow our dollies and handcarts for no extra charge. We also feature convenient drive-up units, providing storage options for all kinds of customers. Our online bill payment system is the easiest method for keeping up to date with your rent. Simply access your account online. If you have any questions at all, our dedicated call center is waiting to hear from you.

This facility is wonderful. There are plenty of carts, everything feels very secured, and the…read morerental process online was so simple. I'm really glad I made the switch.

Extra Space Storage - nice facility but a total scam. Within 90 days, my rental rate went up more…read morethan half of the contract I signed. A $60 increase! I am assuming that other people have had their rates jacked up like this. And I believe there are grounds for a class-action suit. I am going to the Montgomery County Manager and the Maryland AG's office, Consumer Division, to bring this to their attention. DO NOT RENT A STORAGE HERE!

Can't stress enough how much I appreciated working with a professional company and owner. I had a…read morefull detail done by Danny, the owner, and the experience was better than I expected. From the start, he was straightforward and easy to talk to. What really stood out was his honesty, I was initially quoted for a few services that, after he inspected the car more closely, he told me I didn't actually need. He adjusted the price without me even asking. That kind of integrity is rare. The detail itself was top notch. My car looked refreshed inside and out, and you could tell he takes pride in his work. It didn't feel rushed or transactional, it felt like someone who genuinely cares about doing the job right and treating people fairly. If you're looking for quality work and a business owner who operates with transparency, I'd absolutely recommend Danny and his team at Revive Auto Vault - I will be going back again.

This is a beautiful car storage facility. We have a 1987 corvette that will be taken care of in…read morewinter months. Met the owners, Danny and Claudia - they are super friendly and accommodating. Highly recommend.

My husband and I rented a unit with the intent of only having it for 3 months. Unfortunately, our…read morecontractor went under and we had to pick up all the pieces, which means we had our unit for nearly 4 years! We signed a paper contract when they dropped off the unit, although I don't really remember signing a contract. But then 3.5 years later, they sent us a digital contract and asked us to sign it. But because I don't remember the paper contract, I refused to sign the digital contract. Even though we were paying every month on time for the last four years, they refused to give us one more month with the unit because we refused to sign the contract. Additionally, after returning the unit, my credit card was charged two months in a row, and I had to call the company to get a refund on my credit card. I would recommend the business because the delivery and pickup of the unit was simple. But everything else involved with renting this unit, I don't recommend.

My moving experience was amazing due to American Portable Storage!! Their communication is…read moreimpeccable and they were prompt and friendly and very reasonably priced. Highly recommend!!

Met Joe who maintains the facility very clean and he was incredibly friendly. The building has…read morealways presented clean, carpet upstairs is well maintained. honestly, the staff has been extremely friendly. my only complaint is with the company in general. They just increased their prices and you must be tone deaf to think this is a good thing at this moment in time in the US .

Ever since my Mom passed away, I had tremendous assistance in putting Mom's things in storage. The…read morestaff also has been helpful with other details. Definitely recommend this team and facility.

I had a pretty simple lease for a month. I was moving to the area and instead of paying a moving…read morecompany $3k to move all of my stuff, I rented out a unit for less than $40 total, made weekly trips to fill up the storage unit, then closed out my account a couple of days before I would have been charged for the second month of rent. On my apartment move-in date, I hired a moving company for less than $1k to move my items from my storage unit to my new apartment. I saved quite a bit of money utilizing Self Storage Plus. Yvonne was very helpful throughout the process. She was very clear on the hours that the office and storage unit were open, what not to store in the unit, how to contact the office, and how to properly close out my storage account. On the day I moved out of my storage unit, I called her from the wall phone button near my storage unit, and she said she'd inspect it soon. A couple of hours later I received the receipt confirming that I've successfully moved out and ended my lease. Even though I was only there for a month, I didn't have any issues and all interactions were respectful and professional.

They raised our same storage unit from $125, to $200, to $274 in the 3 years we've been there…read more That's more than a 2x increase in a 3 year span. the staff is nice, but this price gouging is unbelievable. Should be illegal.

I am so appreciative of Tri Mini Storage. The property manager at their Parklawn location has been…read morebeyond helpful to me, showing me available units and getting me set up right away. I needed a unit very fast, at a reasonable price, and Tri Mini Storage was able to do that for me. It is a family owned and operated business, so it really feels as though the staff there really cares about its customers. I also like that all the units are on the ground level (so no elevators), and the property is gated. Great storage business! I highly recommend to anyone looking for an inexpensive self storage option in Rockville.

From the owner: Tri-Mini Storage in North Bethesda, Maryland, is the obvious choice for a clean, safe storage…read morefacility. There are storage units available that can fit any amount of belongings, and even storage for vehicles. Don't trust your property with anyone but the trusted team of Tri-Mini Storage.

Like others have said: bait and switch pricing…read more Price on my unit doubled after 6 months. I asked if we could work out something not quite double, but that I wanted to stay and the surprise rate didn't work for me. Dude on the phone said nah, they'd be happy to rent it out to somebody else for double. Bet: Be your own guest for that, asap. Pulled all my crap out of there in 5 days and was gone. I didn't actually need the unit, just wanted the extra space during a home renovation. Feel really bad for folks who do need their units and have to face this predatory behavior. The people who actually staff and work this location are lovely.

The facility is nice, and the person working inside is very helpful when you first reserve a unit…read more Sometimes lights are out and it's hard to see your items, but other than that we have no complaints about the unit. However, it feels like a bait and switch occurred with the cost. This is a month to month company, and you had to pay 4 months up front - that's fine, the online price with the required insurance was about $100 a month. Now, magically, after those 4 months have passed the price went up to $167 - almost double the price. I contacted them and requested a decrease and it appears they put it down to $141, but it still feels very arbitrary. Once you are "trapped" and have loaded your unit, they jack the price and say it's "market conditions." That was pretty disappointing. If the price gets jacked again, we'll be moving out and finding a different provider for storage.

Last night at 7:45 pm I called Brian F. for help moving some items out of a storage unit…read more I had previously arranged this with ReSupply -Habitat for Humanity's service for items they cannot use in their ReStores. They confirmed the night before, that morning, at 2 pm, at 3 pm, at 3:30 pm and at 3:48 pm they said they weren't coming. This was already after canceling the first day and moving the pick-up out 3 days. Needless to say I was in a sweat. The unit had to be empty the day ReSupply bagged on me. I got a 1 day extension from the storage facility to avoid paying for another full month. So - back to Brian at Suburban Solutions. He answered his personal phone at 7:45pm and was personable and promised they would help. Today (31 Aug 2023) at 1:30 pm, he and 3 fellows showed up as promised at the storage facility and took away some heavy furniture and drove it off to be donated. Above and beyond what I wished for... I am very happy. A+ Brian!

AVOID! DRIVER FELL ASLEEP AT THE WHEEL, $48K OF PROPERTY DAMAGED, REPEATEDLY LIED TO BY OWNER…read more This was our 3rd move with Suburban Solutions. I now wish that number was 0. Here's why: - They got into a major accident destroying much of our stuff - They lied about it straight to our faces in an attempt to cover it up - They told us they would cover the repair costs but then backed out for most costs Suburban Solutions is the worst and most dishonest company I've ever done business with. See excruciating details and cringe-worthy photos below, then decide whether this is the company you want to entrust with the contents of your home. First, the Suburban Solutions driver got into a major accident causing major damage. Brian, the OWNER of Suburban Solutions, called to say the damage was limited to front corner of the truck, and that he would take care of repairing the broken furniture. He said the driver was run off the road by another vehicle. Then he provided misinformation about the date and location making it harder to track down the police report (which told the truth of what actually happened - yeah, keep reading!). When our property arrived, the damage was much more severe. Several furniture pieces were broken beyond repair and almost all were battered. Most of our smaller items had been repacked into new boxes - along with dirt and weeds from the side of the road. Once he realized the extent of the damage, Brian reneged, saying he would only cover repairs for some (cheaper) items. He found vendors he said were rated 4.9, but they were 4.1. One vendor we called said they FIRED HIM as a client because they refused to do business the way he was trying to get them to. He told us the items would be fully repaired, but behind our back he told those vendors to only fix things minimally and ignore any dents, scratches, etc. We were without a sofa for weeks while he said repairs were in progress. We later learned he had refused to authorize the repairs so instead the sofa just sat there untouched. Our items were in pristine condition at the time of the move and Brian personally commented on how beautifully maintained everything was during the walkthrough. Thankfully, our renter's insurance applied, but when our claims adjustor spoke to him, he lied yet again, telling them that the pieces were in bad shape initially, hoping to deflect responsibility. Hold on, it gets better! A week after the move, the driver texted us to inform us that Brian had actually been LYING the whole time and had required him to play along! The driver had fallen asleep at the wheel while going 70mph. The truck overturned and the top of the truck broke off completely. Our stuff was smashed and dumped all over the side of the road. We were finally able to obtain the police report which confirmed the driver's version of the facts. This happened in the middle of the afternoon on day 2 of the journey after the driver picked up his cousin using the moving truck on day 1. Why was his cousin with him at all? And what were they doing the night before that caused him to doze off at 4pm? Regardless, according to the driver, he had called Brian an hour before the accident to tell him he was falling asleep, but Brian told him to keep going anyway. Brian has since fired the driver and reported to FMCSA that the driver has a "medical condition" that should prohibit him driving in the future. This was never disclosed to us, and if Brian knew about it, then why was he on the road in the first place? Or was this just another tactic for him to deflect blame away from himself? Look, accidents happen 1 in 10,000 times and we drew the short straw. It sucks. It's a low risk for you. But the outrageous lies that followed (and perhaps even led to the accident) were intentional, unprofessional, and fraudulent. Suburban Solutions lied then doubled down to save face after throwing our stuff - and our lives - into complete chaos for the next 6 weeks. They treated their previously loyal customers like total chumps. Hopefully this review and our formal complaint to BBB proves how badly their attempted cover-up backfired. In case Brian tries to reply to this and explain things off with more lies or sugarcoating, I've included photos of the state of our items, written exchanges with him (contact info redacted, of course), text exchanges with the driver (same), and the police report itself. Take a look for yourself. Then ask yourself: Are you willing to risk that this same thing happens to you? Are you willing to do business with a company whose owner will lie directly to your face after wrecking your life? You and your belongings deserve better. And Suburban Solutions deserves to be out of business.