Prompt and efficient service done by experienced staff. The two young men completed the job while…read moremaintaining pleasant attitudes.

I have relied on Clendaniels for plumbing work (some emerency) at my home and a rental property…read more They are always expedient, professional and competitive. I recommend them without reservation.

We recently had the water heater replaced because we had a "contract" that saved 10 or 15%. Well…read morethey came in and did the work. The kid did a fantastic job but we were charged $2800 for a $17-1800 dollar job. Called in to ask why it was that price when 2 other places we called both said the same price, $1000+ cheaper. Took the manager I guess he was 2 weeks to get back up with us and he said he had to do research on how competitive the pricing was and kept trying to explain there quality of parts and service warranted the cost. Well my wife wouldn't accept it and they finally refunded us $250. So we cancelled the contract and just had another plumbing issue and used Drain Chasers Plumbing in Georgetown and he was fantastic. Super nice, and a private owned business. Sean from Drain Chasers was who we had just come out and gave me his personal cell phone number for if any other issues arise.

Hi, AI (Artificially Intelligent and Interpersonal) "Andres" (from F H Furr):…read more Are you sleeping or reaping with AI's open "Rachel" who had just yelped at me that she/ye would be soon working me into the Furr trade schedule for a free visit and estimate on the "service" you now say/flay that you "are not now able" - no, not willing - to assist with?" So, kiss my ask, and congratulations on earning and getting another (my forthcoming) no-star yelp "review." Articulately Intelligent, Thomas Bentz

We had a toilet leaking water. I called Sussex Plumbing and they called back within a few hours…read more Every aspect of the Sussex Plumbing experience was outstanding. We were able to schedule an appointment a few weeks out. Tony (owner) showed up on time and quickly diagnosed the problem, explained the cause, did the repair, and answered all my questions. I will use them for all future plumbing work!

I cannot say enough good things about Tony and his wife. We had a Naviant tankless water heater…read moreinstalled and the service was top notch from beginning to end - and the pricing was better than anywhere else I called. The best part is that when a part on the water heater was found to be faulty, Tony had someone out to replace it as soon as it was available, at no cost. Even better, is that I know I can call or text Tony anytime I have a plumbing concern or problem and he will respond right away- offering free advice and expertise if that's all that's needed, or coming out to take care of something that needs to be looked at. I know that he has our best interests at heart and would never take advantage of us.

Mike A. His team showed up on time, took the time to clearly communicate. What was going to be done…read moretoday with of my tankless water heater. I had questions for Mike, he took the time to listen to everyone and address them, and also explained how he would be the tankless system in the utility room. It is an absolute pleasure to do business with a reputable company, employees that are well trained and knowledgeable, and providing service to the consumer.

Very frustrating.... If you're closed, your website…read morecertainly doesn't say so--it clearly states you're open until 4:00 PM. Nothing when calling saying your closed just to leave a message . We have a service agreement with your company, and I've left five messages since last night with absolutely no response. Our outdoor HVAC unit has been having issues. A technician came out five days ago and said the unit was rubbing against a pipe. He simply moved the unit by hand and told us everything was fine. Last night, the unit started making a loud buzzing noise that lasts about a second every five minutes. The only reason I even noticed it was because I was outside with the dogs. I have no idea how long it had been doing it because I never received an alert through my Honeywell app. Assuming 3-5 hrs because i did hear it in afternoon. The house was still cooling, but after researching the issue, it was obvious something wasn't right. I shut off the circuit breaker for 10 minutes and turned it back on, but the buzzing continued. I have now left the breaker off because I don't want to risk burning out the motor or causing even more damage. This unit is only a little over four years old. Compressors can fail, but it's certainly not something you expect this early--especially after being told just a few days ago that everything was fine. The lack of communication is just as frustrating as the mechanical issue. Paying $500 a year for a service agreement should include timely callbacks, especially when a customer may be facing equipment damage. If I don't receive a callback immediately, I'll be requesting a full refund of my $500 service agreement which we just renewed 2 weeks ago . I'm prepared to take my business to a company that actually stands behind its service. What am i paying for ?

This is the 3rd time I've called Paradise Plumbing for various problems. We are always pleased with…read moretheir work. We had Chris & Isaac here today & they were great. They are very efficient & clean up after they are done. Good job!

Paradise Plumbing has done several jobs for me. I cannot say enough good about the work they do…read more Mike (owner) is always available and provides patient and excellent mentorship to his crew. I would not hesitate to recommend them for any plumbing work that you need to have done.

I have to give a shout out to Angel who is the best service tech I know at Schagrin. He is…read moreknowledgeable, friendly, respectful, honest and polite. I want him to be the only person that comes to my home. I highly recommend him as your go to service tech!

This review is not about the company's products or services, but about their complete disregard for…read morepublic safety. On the morning of August 27, 2025, their truck #150 was parked in the designated bike and pedestrian lane between Route 1 and Kent Avenue on Wellington Place in Bethany Beach. The vehicle was positioned in a way that completely blocked the lane, despite there being plenty of space to park without creating a hazard. I called the number on the side of the truck to report my concern. Yet, 25 minutes later on my return trip, the truck was still in the exact same spot, still blocking the lane. When I called again to follow up, the person who answered responded with a dismissive attitude rather than taking responsibility. How can anyone think it is acceptable to block a path meant for cyclists and pedestrians, forcing them into traffic alongside cars and trucks? It shows a troubling lack of care for the community and the safety of others. If this company demonstrates such indifference to something as basic and important as public safety, it raises the question: how much care will they show for your project? The owner comment added after this review does not speak to the specific issue and alludes to the truck being a gas truck filling a tank, which is an understandable temporary disruption. In this case the truck is a pickup truck performing service inside of a home and there was PLENTY of room to pard the truck off of the street, the driver just chose not to do so!

Colton Moore recently serviced the commercial community center at Villages of Five Points, and we…read moreare extremely grateful for his expertise and professionalism. He took the time to clearly explain what was happening with our furnace and identified the faulty wiring that nearly caused a fire hazard. Colton promptly ordered the necessary parts and was able to secure them ahead of the scheduled installation date. With temperatures dropping to 8 degrees, which is especially cold for southern Delaware, his quick action made a significant difference. Within just a few days, he had our heat fully restored. We truly appreciate Colton's dedication, responsiveness, and the quality of his work. Thank you for everything you have done for us. Joni Mahon

I can't believe they are in business. they had an appointment to install our new toilets, twice,…read moreand cancelled both times on the morning of the appointment. Then weeks go by with silence and no updates. We used someone else who did the job quickly. We did the the favor of calling them and letting them know. Then someone else from their company called moments later and said "great news, one of your toilets is in". SMH. Customer service is out to lunch.