Just had a Carrier Infinity system installed. The crew was fantastic…read more They were neat and very knowledgeable. We had a minor issue with a damper that they are taking care of. Was nothing the did, it was something done during new construction 14 years ago. The infinity system has been wonderful so far. Can't wait for heating season. I highly recommend Coastal Comfort. Process from sales rep to the installation team was seamless. Thank you for a great experience!

I have been a loyal 19 year customer with annual maintenance every one of those years. I LOVE…read moreCarrier equipment as I designed my own system layout as far as damper and trunkine placement. Previous management completed the job with spectacular results. I have a top-line Infinity gas back-up furnace, 5 dampers for a single unit system with 4 zones on two floors for a 3300 sq. ft. home. (I cleared drywall space in the basement ceiling to facilitate two trunk lines parallelling the I-Beam in the basement; some ducks up, some down). I have reviewed Coastal Comfort extremely well up to the replacement of my outdoor heat pump three years ago. After all these years of my many positive experiences with Coastal, especially regarding the 'non-management' front office staff and the highly qualified technicians that I've grown to love, I can tell you that this company has changed to the negative.... after the transition from the now-owner's father- Kevin Coleman. There's such an emphasis on growth ambitions, market share, profitability.... General and Service Managers have been hired that are nothing more than confrontational and abrasive in their communication styles if anything doesn't go as expected for them.. A total inability to listen----and it's supported by the now second-generation owner!! LOL Bottom line ---Bryant equipment is EXACTLY the same as Carrier. I was told this by the distributor they purchase all their equipment from! The equivelant of Carrier's Infinity furnace that I own and love is Bryant's 'Evolution'. It's just another brand running down the same assembly lines in the Carrier Global manufacturing plant! Do your own research for a local dealer of your choice, whether it's Carrier or Bryant!~ Sometimes a smaller company is much preferrred verses one that doesn't exerecise basic customer communication skills on a managerial level or truly listen to a customer when ther is an issue. Here's a takeaway----Call Coastal Comfort , or when they call you, they always recite the disclaimer statement of "You're on a recorded line" Who cares!! It's a partial intimidation tactic that they actually spend a lot of valuable minutes on to review hundreds of calls instead of a fucus on customer satisfaction issues. It's almost humurous thinking about all the wasted minutes when more productive time utilization can allow the business to prosper more effectively.

All Temp first came to our house in May of 2024 for trouble with an existing system installed by…read moreanother contractor in 2015 and moved by yet a different contractor in 2020. A few technicians came to the house over a few months and with the unit under warranty they had to order a blower motor for the unit that took a bit to come in from the manufacturer. The last tech that came out was Glenn and he worked to get a few door panels that were damaged by the previous contractor in 2020 replaced under warranty. I appreciated the level of service back in 2024 and when the system recently had an issue with the compressor, I contacted All Temp for an emergency call and then decided to go with a new system. Glenn still works at the company, and I spoke briefly with him over the phone and Dylan came out to do a survey of the house and gave me three recommendations on replacement units. I would also recommend an Energize Delaware assessment because there are rebates to be taken advantage of for insulation, crawl space encapsulation, and an energy efficient system. The lower priced model didn't fall into the rebate and so of the remaining two we choose the American Standard Platinum 20 SEER2 variable speed model paired with Platinum variable speed air handler. They were able to get the installation on the schedule quickly (for summer) and Dylan takes the extra step of taking the rebate off the price and putting it in through Energize Delaware. Tony, Matthew, and Ken came out, were very professional and did the install in half a day; great teamwork. We also went with a thermostat that connects to our Wi-Fi that allows All Temp the ability to view remotely if we have any issue with the system. Shane was scheduled just over two weeks later and did a quality assurance inspection of the work. The truth is that Glenn sold me a system in 2024 with his level of service and follow-through. This company is worth a look if you need work done on your heating and air conditioning system.

Excellent company. Fair rates & fast service. Diagnosed & repaired my heat pump problem quickly…read more Very professional tech. Thx so much!

I concur with other reviewers that state how poor the communication is. We were told replacement…read morepart(s) would be in on Monday, 12/8/25. After reaching out to them several times this week, we have not heard back from them about scheduling the repair to our fireplace. Updated review: We were able to work out a compromise and understand the breakdown in communication. Thank you, Danielle, for taking responsibility - you compliment Brandon and we appreciate your hard work.

One of the worst businesses in the area. They told me I had a gas leak, but it was later determined…read moreto be a faulty switch instead. I was lied to and overcharged by their services. I would also recommend reading online positive reviews with caution, as it's difficult to verify the authenticity - do not trust it.

Great service! Matt was very professional & knowledgeable. He did exactly what he promised, and…read morewhen he promised even though it was in the height of his busy season.

Pleasure to work with, Matt quickly responded, very accommodating, professional, reasonable priced!…read moreThank you Matt!

We contacted Ocean Breeze Heating and Air conditioning for HVAC system maintenance and the…read moreinstallation of a Wi-Fi thermostat. We had the wonderfully good fortune of being introduced to Brian who was the technician dispatched to handle our requests. In addition to being impressively experienced, thorough and extremely knowledgeable, Brian was efficient. Further, he not only took time to familiarize us with the mechanics of our new thermostat, but also answer our other questions. What really made our interaction notable is the fact that Brian's technical expertise was matched by the depth of his generosity of time and kindness. We couldn't have been more pleased for his attention and assistance. Whenever necessary, we will enlist Ocean Breeze's and Brian's help for our future HVAC needs.

Jason was the service tech that just left... Such a great service guy, and he is a gentleman as…read morewell. We have had Ocean Breeze for a while now, never had any issues. We have a service contract for yearly check ups ...the unit just hums along.

It's been a few years now since I started using Airworks HVAC, and things are still great! I still…read moreget an answer when I call and I still get the same great service that I got the first time at a great price. Keep up the good work, Chad!

Chad the owner is very reliable. Have used them on service calls and hvac replacement. The cost…read morewas very reasonable and didn't even charge for a Sunday appt that took him 2hr to drive to OC due to traffic. Communication was great and he was a pleasure to work with. Offered a payment plan through citizen bank I believe. 0% for 3 months. And there were other terms that I do not remember but several plans.

Have new HVAC and Plumbing contracts with Sherman. Vincent and Brian and John came today and…read morereviewed everything and did not try to sell me anything. They clearly wanted to save me $$$. I switched to Sherman because I learned that their techs do not work on sales commissions. They did everything great and did not try to sell me anything! Rosie worked efficiently with me to schedule visits. I am so glad that I switched to Sherman.

Terrible and irresponsible service. Asked to see 2 units that stopped working, they looked at one…read moreand had to call again for the second, charged 2 emergency visits for $450. Then they send me a bill for another visit for $579 and a proposed replacement of the condenser coil for over $2,000. Unnecessary! Another company repaired a small leak near copper ending for under $100. Looks like Sherman Tech had no idea what to do. Of course, never communicated with the owner. They just sending us bills! We terminated the contract, and hope no one gets stuck with this group of expensive and unreliable service. Good luck!

I wanted to delete my review on Yelp, but they've made it hard to do so I'm updating my review…read moreinstead (1 star for Yelp!) Sometimes the measure of a company is how they act when they've screwed up. The owner of Coastal Services called me in the evening on the weekend. She took responsibility for the mishap and immediately said that they would refund the charge. I went with another company for our dehumidifier problem, but I think I'll keep Coastal Services in my short list of go-to contractors in the Ocean View area. Always happy to buy local when I can. Thanks, Coastal Services.

He came to unclog our toilet was here 15 minutes and charged us $314. Outrageous. We will never use…read morethem Again