Great service! Matt was very professional & knowledgeable. He did exactly what he promised, and…read morewhen he promised even though it was in the height of his busy season.

Pleasure to work with, Matt quickly responded, very accommodating, professional, reasonable priced!…read moreThank you Matt!

We discovered our emergency heat wasn't coming on, just as we hit the coldest night of the year on…read morea Friday night. We have Schagrin for our gas appliances but had not used them for HVAC before. We called them at 430 to ask for a service call, and they had someone out to the house within an hour. Joe was able to identify the problem with the thermostat and fix it, and went the extra mile to check the inside and outside units (in 15* cold) to make sure there were no other issues. In the past, other companies would put us on the schedule for the following Monday, so it's really a testament to Schagrin that they responded like they did. We will only be using them in the future. Mike & Elizabeth G

I stopped by inquiring about a fireplace for my home. No Sales person was around so I filled out a…read moreform for he/she to call me. No response. I had it installed by another dealer. Now I see a Schagrin commercial about a home fireplace. Don't waste your time! this was at the Lewes Location on Dupont Highway.

Tony is my "goto" plumber. Great job, great advice, fair price. We used him to:…read more1. Removed a 10+ year old electric hot water heater from under the steps and installed a Bradford White 40 gallon lowboy electric hot water heater with an aluminum catch pan which is discharging into the crawl space. Also installed a new ¾" shut off valve and stainless steel braided supply lines. 2. Replaced two leaking lav sink faucets. One in the first floor powder room and the second floor hall bathroom. Also on the first floor lav sink replaced the hot and cold shut off valves and both supply lines. 3. Removed a leaking 1/2" x 3/8" supply valve in the kitchen cabinet which was supplying cold water to the R.O. filters. Also installed a new valve. 4. Did an overall visual inspection of the valves, toilets, tub/showers and crawl space and at this time found no active leaks or fixture failures.

We had a toilet leaking water. I called Sussex Plumbing and they called back within a few hours…read more Every aspect of the Sussex Plumbing experience was outstanding. We were able to schedule an appointment a few weeks out. Tony (owner) showed up on time and quickly diagnosed the problem, explained the cause, did the repair, and answered all my questions. I will use them for all future plumbing work!

Called D Russell Home Repairs to come out and look at a split hose bib in a pillar leading up to my…read morebeachhouse in Bethany Damien checked the entire line out, replaced with a frost free line and bib and insulated the entire line. And he also repaired a crack in another part of the PVC water line. Took him about an hour and we are very happy with the reasonable price, great customer service and excellent craftsmanship. Call Damien you won't be sorry!

Damien did another outstanding plumbing job when I had my crawl space encapsulated. He replaced all…read morethe old water lines, moved the main water shut off valve including installing a new brass ball valve, installed a new shower drain and installed a second outdoor frost free hose bib and ran a new water line for supply. His price is always fair and he does quality work. I look forward to using Damien again for an interior home improvement project. As always, Carol is great working with on managing the project and working with me to reschedule the work around the encapsulation work. Another A+

Isaiah Barnes was a phenomenal tech! He diagnosed our HVAC problem within the first five minutes…read moreof arriving to our home. He was courteous, professional and displayed exemplary skills in his field. Isiah made certain we understood what was happening to the unit and what to expect through the evening. I would highly recommend Top Flight Heating & Air hands down over some of the "others" in town. Priced well, responsive and the customer service is superior! Debby Q

I spent $10,000 on a new system 3 years ago and now they want $3300 to repair. I got another quote…read morefrom another company for much less. The "sensor" should be covered under the warranty but now they say it's not and now I have to pay $3000 to fix this issue. I don't like the fact it cost me 33% of the system cost for a repair less then 3 years after the installation of the system! [UPDATE]: The issue to fix cost me $600 vs. $3300 (savings of 500%!!!!) from a local company as well (Comfort Experts Heating & Air LLC). I recommend trying them instead. I cannot express how disappointing this experience was. I hope they do better in the future from this review.

I have always found Charles Hewitt and his crew to be prompt, polite, reasonably priced and…read moreknowledgeable. They are my go-to plumbers for big or small repairs.

Had an issue with leaky pipes in the crawl space at my mothers house in Villas. They came right out…read moreand fixed it fast. Great service, great staff. Would hire again in a heartbeat.

We had a drain that would not clear. I used a 25 foot powered snake and it did not clear. Larry…read morearrived on time and was great. He took a look at it and went to get his equipment. He was done within the hour. It only took that long cause he was making sure we would not have the same problem in the future. I would definitely recommend this company. Thanks Larry!

vonkoch…read more The company supplied the best available hot water heater on the market. The installation was quick, efficient, and very professionally conducted. The installer was friendly and very knowledgeable in his trade. The installation was a somewhat difficult one. Both the owner and installer came to the work site and immediately resolved all problems. The cost for the installation was quite reasonable, I intend to use this company in the future and would certainly recommend contacting them for any hot water heater installations

Sobieski installed all of the HVAC units in my development and when I had no heat I contacted them…read morein the morning. They could not send a technician until the following day. The technician was friendly and knowledgeable but did not have the thermostat controller board that was needed. He did have a transformer and replaced that and bypassed the controller board to get the heat restored while we waited on the part. The service charge was $89, the transformer was $277 and the controller board was $994. Seemed a little expensive to me and after a little research the controller board is $100 and if ordered with the transformer $130. I did not have them return to install the controller board and instead found another company.

Our upstairs system broke down in May, 2024 (see last review). Since then, the downstairs system…read morehas broken down 3 times. First in August, 2024. They replaced the fan motor on the outdoor unit. Again in January, 2025. They said it was freon leak but never showed us proof. Said they replaced a coil and put in 12 lbs of freon, charging us $1800 after the tech had to come back a second time because he wasn't dressed appropriately for the cold weather. System broke again in early Feb, 2025. They came out said it was the motor that they replaced in August, 2024, and then said they would no longer honor their service warranty because we hadn't had the units serviced, except they had been out to service them every year because they kept breaking down. They wanted to charge around $780 for labor. When they called back they price had risen to almost $900 for the same job. Called another company. Find out that they uinstalled an old used inappropriate motor in August and now wanted to charge us to fix it correctly. Also found out that our system only hold 9.8 lbs of freon so they over charged for us for at least 2 lbs of freon. DO NOT LET THIS COMPANY INTO YOUR HOME!!!

I concur with other reviewers that state how poor the communication is. We were told replacement…read morepart(s) would be in on Monday, 12/8/25. After reaching out to them several times this week, we have not heard back from them about scheduling the repair to our fireplace. Updated review: We were able to work out a compromise and understand the breakdown in communication. Thank you, Danielle, for taking responsibility - you compliment Brandon and we appreciate your hard work.

One of the worst businesses in the area. They told me I had a gas leak, but it was later determined…read moreto be a faulty switch instead. I was lied to and overcharged by their services. I would also recommend reading online positive reviews with caution, as it's difficult to verify the authenticity - do not trust it.

The company has quick response time and came out as a scheduled. I needed a replacement one . 1-2…read moreductwork in basement. I was shocked to get a quote at over $5,000. I checked Home depot and parts were $160. Thats without a contractors discount. Needless to say I didnt not go with this company.

They were on time, prompt, great communication and very reasonable. I highly recommend!read more