Prompt response. Excellent customer service. Problems solved stress free and quickly! Needed a new…read moresystem. Sean was promoted, professional and such an amazing communicator. Installation team was beyond amazing. Experience was A+++++++++

They were thorough with their work on my mini splits and didn't stop til they found the source of…read morethe problem.

Pleasure to work with, Matt quickly responded, very accommodating, professional, reasonable priced!…read moreThank you Matt!

Matt was awesome. He arrived on time and did a great job cleaning our fireplace and recommending…read morehow to properly maintain it moving forward.

We had a toilet leaking water. I called Sussex Plumbing and they called back within a few hours…read more Every aspect of the Sussex Plumbing experience was outstanding. We were able to schedule an appointment a few weeks out. Tony (owner) showed up on time and quickly diagnosed the problem, explained the cause, did the repair, and answered all my questions. I will use them for all future plumbing work!

I cannot say enough good things about Tony and his wife. We had a Naviant tankless water heater…read moreinstalled and the service was top notch from beginning to end - and the pricing was better than anywhere else I called. The best part is that when a part on the water heater was found to be faulty, Tony had someone out to replace it as soon as it was available, at no cost. Even better, is that I know I can call or text Tony anytime I have a plumbing concern or problem and he will respond right away- offering free advice and expertise if that's all that's needed, or coming out to take care of something that needs to be looked at. I know that he has our best interests at heart and would never take advantage of us.

I have to give a shout out to Angel who is the best service tech I know at Schagrin. He is…read moreknowledgeable, friendly, respectful, honest and polite. I want him to be the only person that comes to my home. I highly recommend him as your go to service tech!

This review is not about the company's products or services, but about their complete disregard for…read morepublic safety. On the morning of August 27, 2025, their truck #150 was parked in the designated bike and pedestrian lane between Route 1 and Kent Avenue on Wellington Place in Bethany Beach. The vehicle was positioned in a way that completely blocked the lane, despite there being plenty of space to park without creating a hazard. I called the number on the side of the truck to report my concern. Yet, 25 minutes later on my return trip, the truck was still in the exact same spot, still blocking the lane. When I called again to follow up, the person who answered responded with a dismissive attitude rather than taking responsibility. How can anyone think it is acceptable to block a path meant for cyclists and pedestrians, forcing them into traffic alongside cars and trucks? It shows a troubling lack of care for the community and the safety of others. If this company demonstrates such indifference to something as basic and important as public safety, it raises the question: how much care will they show for your project? The owner comment added after this review does not speak to the specific issue and alludes to the truck being a gas truck filling a tank, which is an understandable temporary disruption. In this case the truck is a pickup truck performing service inside of a home and there was PLENTY of room to pard the truck off of the street, the driver just chose not to do so!

We had a drain that would not clear. I used a 25 foot powered snake and it did not clear. Larry…read morearrived on time and was great. He took a look at it and went to get his equipment. He was done within the hour. It only took that long cause he was making sure we would not have the same problem in the future. I would definitely recommend this company. Thanks Larry!

vonkoch…read more The company supplied the best available hot water heater on the market. The installation was quick, efficient, and very professionally conducted. The installer was friendly and very knowledgeable in his trade. The installation was a somewhat difficult one. Both the owner and installer came to the work site and immediately resolved all problems. The cost for the installation was quite reasonable, I intend to use this company in the future and would certainly recommend contacting them for any hot water heater installations

Needed a plumber fast. They came out same day, very professional, Reasonable price on the repairs…read moreneeded. Will definitely use them again.

I had a bad experience with them years ago. They have bought out local businesses here and are…read morestill as overpriced as they were years ago in the DC area. They responded quickly but I told them I would never use them again.

This is the 3rd time I've called Paradise Plumbing for various problems. We are always pleased with…read moretheir work. We had Chris & Isaac here today & they were great. They are very efficient & clean up after they are done. Good job!

Paradise Plumbing has done several jobs for me. I cannot say enough good about the work they do…read more Mike (owner) is always available and provides patient and excellent mentorship to his crew. I would not hesitate to recommend them for any plumbing work that you need to have done.

Great service. Professional technician. My new HVAC team…read more Everyone from office personnel to the technicians was handled professionally.

very expensive and we had what they said would cost $8000…read moredone with $1250 in our expenditures... and their price did not include a new water pump!

Did fix my problems but tried to sell me stuff I didn't need right now. I would like to cancel the…read moremonthly prevention plan. As I have a cousin who is a plumber out of Centreville Md. Please cancel that plan. John Millenburg Hebron,Md.

Simply the best service! Not only are the owners Josh and Lauren awesome but their service folks…read moreAustin and Gavin went above and beyond! They kept us well informed as the work progressed and were courteous and knowledgeable too! 5--star all the way! Also the payment amount was quite reasonable and the pay plan was excellent.

Guy said he couldn't fix it and then gave me insurance co a report that I told them I broke the…read moreitem and now my insurance company won't pay for it .

I just had a service call done with this company. They were assigned to me by AHS home warranty…read morecompany. The experience with this company was horrible. They were called out for a blockage in my upstairs master shower. They technician snaked the drain and in the process broke or disconnected a pipe in the basement ceiling. The technician asked my wife to go in the basement to check if she could hear his snake in the pipes down there. As she went down and did that she told him that she could hear the snake. While that was happening the ceiling then began to leak. As soon he noticed the leak he caused he then said he couldn't unblock the pipes. My wife told him that now the kitchen sink backed up from him pushing the blockage. He tried to leave without even draining the kitchen sink. My wife had to go outside to request he drained it. He then called my warranty company and told them the blockage was from excessive grease being poured in the drain.(Lies) who pours grease in the master shower. That was the only thing blocked when he got here. The warranty company sent a second company who cleared the issue in 20 min. All they did was notice the blockage had moved so they then snaked from the kitchen sink. So not only was this AA mousley company incompetent but they continue to lie and say they didn't cause damage and say excessive grease was pour in a master shower. I WOULD NEVER DO BUSINESS WITH THIS COMPANY. I also have requested that the warranty company stop using them.