We recently had the water heater replaced because we had a "contract" that saved 10 or 15%. Well…read morethey came in and did the work. The kid did a fantastic job but we were charged $2800 for a $17-1800 dollar job. Called in to ask why it was that price when 2 other places we called both said the same price, $1000+ cheaper. Took the manager I guess he was 2 weeks to get back up with us and he said he had to do research on how competitive the pricing was and kept trying to explain there quality of parts and service warranted the cost. Well my wife wouldn't accept it and they finally refunded us $250. So we cancelled the contract and just had another plumbing issue and used Drain Chasers Plumbing in Georgetown and he was fantastic. Super nice, and a private owned business. Sean from Drain Chasers was who we had just come out and gave me his personal cell phone number for if any other issues arise.

They treat their employees horribly, have a high turnover rate and substandard management. The…read morecontacts for scheduling do not communicate or seem to care and getting a hold of a real person to discuss any concerns is horrendous. Corporate mindset has taken a good family owned name and ruined it. Zero stars is more appropriate

I can't believe they are in business. they had an appointment to install our new toilets, twice,…read moreand cancelled both times on the morning of the appointment. Then weeks go by with silence and no updates. We used someone else who did the job quickly. We did the the favor of calling them and letting them know. Then someone else from their company called moments later and said "great news, one of your toilets is in". SMH. Customer service is out to lunch.

This place deserves 5 stars for time it takes to set up an appointment, ability to track distance…read morefor tech to arrive, and professionalism of technician. But all of that is completely erased by dishonesty and poor (borderline criminal) business practices. Technician told me part was not covered under warranty. I agreed to pay the 705.00 to cover part and labor. Diag fee was 105, waived with repair. Part cost 100. 605 for the labor. Let me tell you, this is a ripoff. OEM Trane part cost 31.51 on Amazon. The tech spent 25 minutes replacing the part. They make 1200 dollars an hour?? They charge by the job. Further research indicates the average cost of this job in my area is 150-400. Wow. Furthermore, the part is covered by Trane. As indicated and VERIFIED by Trane. When I told the technician about it being covered he said in his experience it wasn't and it had happened over the weekend with another 2 year old Trane, and I would have to contact a manager about it. I was already on the phone with the company waiting for management to insist they file a claim. I do not care it might be rejected. That is your job. 24 hours later I still had not heard back from management who was supposed to call me back. I called again because I was lied to and severely overpaid. Management still not available. I have given 24 hours until I contact the BBB. The scheduler hung up on me. You cannot make it standard practice to say a part is not covered. And why would you not call a customer back RIGHT AWAY when they claim someone at their business LIED to them? And now I am concerned that they didn't put in an OEM part into my Trane with 8 years left on my 10 year warranty. Buyer be warned. Pick another "locally owned and operated" business. I sure wish I had. This is my second one in Delaware. Are there no honest ones here??

Shane and Tracy were responsive and did a great job changing my kitchen faucet. I would definitely…read moreuse Royal Flush Plumbing again.

Our toilet needed repair. Royal Flush Plumbing did a fantastic job. We called and were given a…read morequote for the job. The repair went great and the quoted price was honored, and saved us hundreds of dollars. We are happy to find such a honest and skilled plumber. Highly highly recommend.

I contacted them Thursday night and they came to my home, located, and fixed the broken pipe that…read morehad caused the link on Friday. very prompt and efficient service at what I think was a fair price. I will use them again if I need a plumber. I really like the fact that they are a local company that has not been bought out by a franchise.

Technician was on time,polite,and worked efficiently! He tested his work and showed us our new…read moredisposal working well! He cleaned up after the job was complete . We would have him again if there is a need .

Prompt and efficient service done by experienced staff. The two young men completed the job while…read moremaintaining pleasant attitudes.

I have relied on Clendaniels for plumbing work (some emerency) at my home and a rental property…read more They are always expedient, professional and competitive. I recommend them without reservation.

This is the 3rd time I've called Paradise Plumbing for various problems. We are always pleased with…read moretheir work. We had Chris & Isaac here today & they were great. They are very efficient & clean up after they are done. Good job!

Paradise Plumbing has done several jobs for me. I cannot say enough good about the work they do…read more Mike (owner) is always available and provides patient and excellent mentorship to his crew. I would not hesitate to recommend them for any plumbing work that you need to have done.

Very frustrating.... If you're closed, your website…read morecertainly doesn't say so--it clearly states you're open until 4:00 PM. Nothing when calling saying your closed just to leave a message . We have a service agreement with your company, and I've left five messages since last night with absolutely no response. Our outdoor HVAC unit has been having issues. A technician came out five days ago and said the unit was rubbing against a pipe. He simply moved the unit by hand and told us everything was fine. Last night, the unit started making a loud buzzing noise that lasts about a second every five minutes. The only reason I even noticed it was because I was outside with the dogs. I have no idea how long it had been doing it because I never received an alert through my Honeywell app. Assuming 3-5 hrs because i did hear it in afternoon. The house was still cooling, but after researching the issue, it was obvious something wasn't right. I shut off the circuit breaker for 10 minutes and turned it back on, but the buzzing continued. I have now left the breaker off because I don't want to risk burning out the motor or causing even more damage. This unit is only a little over four years old. Compressors can fail, but it's certainly not something you expect this early--especially after being told just a few days ago that everything was fine. The lack of communication is just as frustrating as the mechanical issue. Paying $500 a year for a service agreement should include timely callbacks, especially when a customer may be facing equipment damage. If I don't receive a callback immediately, I'll be requesting a full refund of my $500 service agreement which we just renewed 2 weeks ago . I'm prepared to take my business to a company that actually stands behind its service. What am i paying for ?

Poor quality of work and poor customer service. Chesapeake installed the sump pump in my brand-new…read morehome. 15 months after purchasing the home (3 months after the builder's 1 year warranty ended) the sump pump failed. Since Chesapeake had installed the pump, I contacted them for service. After evaluating their service man informed me the pump was installed incorrectly causing it to become "air locked" which "fried" the pump. I had the pump replaced on the day of the service call since I already had quite a bit of water in the crawl space and then followed up with their new home group regarding reimbursement. Even though the initial installation was their error and the error identified by their service man, they did not take accountability for the poor-quality work and denied my reimbursement request. I would not use them again, nor would I recommend them to anyone else.

Noble Home Services have done about five jobs for us and they have been great. On time, high…read morequality work. Definitely would recommend!

I recently moved to the area. I needed someone to install a tankless water heater. I found John on…read moreYelp, he was at my house the same day to see what needed to be done. John and his excellent team were at my house in a few days and installed the new water heater. The work was completed within a few hours. It is so nice to have hot water to each faucet immediately. Everyone at Noble plumbing is so nice to work with. They truly live up to the name of Noble. I'm grateful to know I have someone to call if a plumber is needed. Thank you to John, Justin and JC.

We had some very sloppy plumbing work done on our house during a major remodel. Ajay came out and…read morereplumbed the sink while showing how badly it had been done by the prior plumber. He's a gem and my only call for plumbing work in Rehoboth.

I could not be happier with Slower Lower Plumbing. Between the great communications before the…read morevisit, to AJ showing up on time and explaining exactly what he was doing and why along with the excellent finished product of a replaced main water valve, this was 5 stars all the way. AJ took the time to run and get materials needed to complete the job properly instead of reusing what was there, and made sure I was pleased with the work before he left.

Tony is my "goto" plumber. Great job, great advice, fair price. We used him to:…read more1. Removed a 10+ year old electric hot water heater from under the steps and installed a Bradford White 40 gallon lowboy electric hot water heater with an aluminum catch pan which is discharging into the crawl space. Also installed a new ¾" shut off valve and stainless steel braided supply lines. 2. Replaced two leaking lav sink faucets. One in the first floor powder room and the second floor hall bathroom. Also on the first floor lav sink replaced the hot and cold shut off valves and both supply lines. 3. Removed a leaking 1/2" x 3/8" supply valve in the kitchen cabinet which was supplying cold water to the R.O. filters. Also installed a new valve. 4. Did an overall visual inspection of the valves, toilets, tub/showers and crawl space and at this time found no active leaks or fixture failures.

We had a toilet leaking water. I called Sussex Plumbing and they called back within a few hours…read more Every aspect of the Sussex Plumbing experience was outstanding. We were able to schedule an appointment a few weeks out. Tony (owner) showed up on time and quickly diagnosed the problem, explained the cause, did the repair, and answered all my questions. I will use them for all future plumbing work!