Great service! Matt was very professional & knowledgeable. He did exactly what he promised, and…read morewhen he promised even though it was in the height of his busy season.

Pleasure to work with, Matt quickly responded, very accommodating, professional, reasonable priced!…read moreThank you Matt!

We had a toilet leaking water. I called Sussex Plumbing and they called back within a few hours…read more Every aspect of the Sussex Plumbing experience was outstanding. We were able to schedule an appointment a few weeks out. Tony (owner) showed up on time and quickly diagnosed the problem, explained the cause, did the repair, and answered all my questions. I will use them for all future plumbing work!

I cannot say enough good things about Tony and his wife. We had a Naviant tankless water heater…read moreinstalled and the service was top notch from beginning to end - and the pricing was better than anywhere else I called. The best part is that when a part on the water heater was found to be faulty, Tony had someone out to replace it as soon as it was available, at no cost. Even better, is that I know I can call or text Tony anytime I have a plumbing concern or problem and he will respond right away- offering free advice and expertise if that's all that's needed, or coming out to take care of something that needs to be looked at. I know that he has our best interests at heart and would never take advantage of us.

Mike A. His team showed up on time, took the time to clearly communicate. What was going to be done…read moretoday with of my tankless water heater. I had questions for Mike, he took the time to listen to everyone and address them, and also explained how he would be the tankless system in the utility room. It is an absolute pleasure to do business with a reputable company, employees that are well trained and knowledgeable, and providing service to the consumer.

Very frustrating.... If you're closed, your website…read morecertainly doesn't say so--it clearly states you're open until 4:00 PM. Nothing when calling saying your closed just to leave a message . We have a service agreement with your company, and I've left five messages since last night with absolutely no response. Our outdoor HVAC unit has been having issues. A technician came out five days ago and said the unit was rubbing against a pipe. He simply moved the unit by hand and told us everything was fine. Last night, the unit started making a loud buzzing noise that lasts about a second every five minutes. The only reason I even noticed it was because I was outside with the dogs. I have no idea how long it had been doing it because I never received an alert through my Honeywell app. Assuming 3-5 hrs because i did hear it in afternoon. The house was still cooling, but after researching the issue, it was obvious something wasn't right. I shut off the circuit breaker for 10 minutes and turned it back on, but the buzzing continued. I have now left the breaker off because I don't want to risk burning out the motor or causing even more damage. This unit is only a little over four years old. Compressors can fail, but it's certainly not something you expect this early--especially after being told just a few days ago that everything was fine. The lack of communication is just as frustrating as the mechanical issue. Paying $500 a year for a service agreement should include timely callbacks, especially when a customer may be facing equipment damage. If I don't receive a callback immediately, I'll be requesting a full refund of my $500 service agreement which we just renewed 2 weeks ago . I'm prepared to take my business to a company that actually stands behind its service. What am i paying for ?

Ocean View Plumbing is the only Plumber we call. Every tech who came to service our problems was…read morevery knowledgeable and fixed the challenges they faced. The most important aspect of this business is that they answer the phone, every time!

We had the outside pipes winterized in November and they froze and busted. Oceanview Plumbing is…read morenot standing by their work. The office is disorganized, and rude. The receptionist gave the wrong information, did not send proper statements and then lied. There are too many good plumbers to deal with unprofessionalism.

I booked with Seaside plumbing and asked to get an appointment for after 3:00pm so I would not have…read moreto take the day off while waiting for a service call. I recieved confirmation then a text on what service person was coming to my house. Nice touch. Obadiah arrived on time, put covers on his shoes and explained all my options. After makeing my selection he went about getting the job done in a quite, clean and quick manor. It was so great to meet a young man with such a professional manor. After he was finished removed all the trash, left the proper paper work and was on his way. Who ever hired Obadiah made a great selection. Thanks Jim Richards Lewes Delaware

Extremely disappointed. No one showed on my scheduled appointment day. I received a call at 4:00…read morepm no one was showing. This is the third no show in two years.

I've used North Star for years. This is the second system I have had them install in our Bethany…read morehome. They do a great job at a great price. I recommend them to anyone.

Our appointment was on May 3,2024. Jim, technician arrived…read moreas scheduled. I met him at the front door and he was very polite and well informed. He was here for the routine spring service per our contract. This is I believe the third time we had Jim and would be glad if he came the next time. Even the previous techs, Doug , Tyler have been great. Thanks for taking care of our unit. Been using Northstar since we moved here in 2015. Gary Kuehn

I concur with other reviewers that state how poor the communication is. We were told replacement…read morepart(s) would be in on Monday, 12/8/25. After reaching out to them several times this week, we have not heard back from them about scheduling the repair to our fireplace. Updated review: We were able to work out a compromise and understand the breakdown in communication. Thank you, Danielle, for taking responsibility - you compliment Brandon and we appreciate your hard work.

One of the worst businesses in the area. They told me I had a gas leak, but it was later determined…read moreto be a faulty switch instead. I was lied to and overcharged by their services. I would also recommend reading online positive reviews with caution, as it's difficult to verify the authenticity - do not trust it.

We recently had the water heater replaced because we had a "contract" that saved 10 or 15%. Well…read morethey came in and did the work. The kid did a fantastic job but we were charged $2800 for a $17-1800 dollar job. Called in to ask why it was that price when 2 other places we called both said the same price, $1000+ cheaper. Took the manager I guess he was 2 weeks to get back up with us and he said he had to do research on how competitive the pricing was and kept trying to explain there quality of parts and service warranted the cost. Well my wife wouldn't accept it and they finally refunded us $250. So we cancelled the contract and just had another plumbing issue and used Drain Chasers Plumbing in Georgetown and he was fantastic. Super nice, and a private owned business. Sean from Drain Chasers was who we had just come out and gave me his personal cell phone number for if any other issues arise.

Furnace repair. Were here 7 times. Each time was to fix what they messed up the time before…read more Replaced control panel. Took 3 tries to get it right. Didn't put sealant on gas lines. I got very ill from gas in house. After 2 days they put sealant on gas lines. They said everything was fixed. Why they went out and messed with my ac to fix furnace is beyond me. They caused a 3 yr old ac unit to stop working. It had worked perfectly till they touched it. Gave me a price of $332 to $2,700 to fix it. Something they screwed up. They also burned up my thermostat. I have hired another company to fix it at half the lowest price. Never hire this company for any repairs. Besides screwing everything up I could have died from gas exposure. I demand a refund!!

This is the 3rd time I've called Paradise Plumbing for various problems. We are always pleased with…read moretheir work. We had Chris & Isaac here today & they were great. They are very efficient & clean up after they are done. Good job!

Paradise Plumbing has done several jobs for me. I cannot say enough good about the work they do…read more Mike (owner) is always available and provides patient and excellent mentorship to his crew. I would not hesitate to recommend them for any plumbing work that you need to have done.

We had a water softener and Reverse Osmosis system installed by Shore Water Refining. They did an…read moreexcellent job. The technicians were on time, knowledgeable and professional. What a wonderful difference the softener makes in laundry, bathing, etc.

Grateful for Shore Water's quick, effective, and affordable service. They sent one of their owners…read moreto evaluate my problem--at no charge. I was able to schedule the repair a few days letter. My reverse osmosis filtration system was fixed in less than a couple hours. And the cost seemed very reasonable to me. I am a very happy customer.