Called Charles Moon Plumbing because i needed a new sump pump. Moon came on time performed the work and all is good.I heartily recommend Charles Moon Plumbing. They are professional, polite and most importantly, competent. read more

I have used Nathan/Charles Moon Plumbing for years. Do not go by any old reviews on Yelp. Nathan knows his stuff. He has never ever failed to find and fix a problem quickly and efficiently. He even saved me from a really bad problem on Thanksgiving day. His rates are reasonable and most of all he is completely trustworthy. I have recommended him many times and all have been very happy with his work. read more

I had made an appointment about 5 days from day I called. However, (Nathan Parker, present owner) called me to say that due to a cancellation he could come that day! I was thrilled. I needed some plumbing issues that another contractor was not being very effective in solving. He came, told me to return a unit from Amazon that I had ordered, and he fixed the water pressure to my new shower renovation with great knowledge and speed. He noticed that my new one-piece handicapped toilet was not installed correctly including the inside access "door" that my previous contractor couldn't figure out! THEN, he went to my refrigerator and figured out why my water for the ice maker and water hose dispenser were not working! The previous contractor tried to increase the cold temperature on the refrigerator side where it was making the water filter actually freeze cutting off he water flow within the filter. He removed it and placed it into a hot sink of water, which in short order made the filter work properly allowing the ice maker to work and the water to flow out of the dispenser on the refrigerator door! THEN, I also had a garage door contractor coming a little later, but cancelled that service as Nathan, saw that it was a simple issue and fixed that too with a snap of the fingers! I'll be calling him to replace my old A/C unit when that becomes an issue! No one could be in better hands than this man WHO IS THE NEW OWNER)! read more

Used to be a very good company. They've gotten too expensive and not reliable. Can't seem to keep their staff. Used to have 4 trucks, but now have only 2 operational. Much better companies around. read more

I had a water leak and I called and scheduled an appointment with Chatles Moon Plumbing. They verified the appointment the day before, arrived on time, researched the problem and provided an estimate right on the spot. I was informed as the job progressed and am happy to say no more water leak. The plumber was nice, friendly and professional. I definitely am keeping Chatles Moon on my speed dial for the next time I need a plumber. read more

I scheduled an appointment for a water heater inspection after seeing an on-line advertisement of a $59 service call for Charles Moon Plumbing. Come to find out that was a different office? They not only refused to honor that actual advertised fee, they now want to charge me 4 times that for a 15-minute visit that they showed up late for and that resulted in no service required. Never told me the fee before or during the inspection. What a rip-off. read more

Showed up on day of appointment...looked around for about 5 minutes and left saying they had to go get parts and never came back...I had to call to see if they were coming back! Talked to someone 3 times and they said they were coming back...finally 5 o'clock that evening got a call said they couldn't come till Monday...very unprofessional would not recommend AT ALL! read more

They do excellent quality work at a great price! Also, everyone I worked with at the company were kind and courteous. I strongly recommend Charles Moon Plumbing. read more

The pilot light on my water heat keeps on going out. So I've been calling Charles moon plumbing. So two times they came to my home and charge me for a house call, light the pilot light, and it goes out right away. They say nothing is wrong. So I call back to see if they can replace the heater or another part. They haven't called me back. Besides the $80.00 for a house call. I gave them a $20.00 tip. Very bad customer service. And if you look at all my reviews. They are all good except one. I don't like to give a bad review. read more

Charles moon always to the rescue!! They are very professional and helpful even in emergency situations. You can count on them to complete the job quickly, efficiently and with care!!! Happy to have them part of our local community of businesses in Dagsboro! read more

wow. i am in such disbelief that my work order was put off, three times... and that a phone conversation ---was just dropped.  the scheduler---frustrated that i wouldn't accept that another job was put in front of my job....she hung up on me. without any resolution. seriously ?!  that's a horrible way to do business.... Charles Moon Plumbing was recommended by another contractor. will be advising them.... to not do that anymore. the repairs were performed by another company very quickly--with no ordering of parts or anything. still left wondering why my job was put off...and other jobs were place ahead of mine. disgraceful. and uncompassionate. read more

Called for an estimate on 8/19 to rough-in a bathroom in our basement. Guy came out right away and took pictures. He said he would give the pics to his boss and they would get back to me with an estimate in a few days. One week later I called and asked where the estimate was and was told in a couple of days. It's now 9/5 and I still do not have the estimate. I guess they're too busy! read more